Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
0175801/01/200410006382Code b1327 diagnostics missing. *mr04/30/2004
010845006A02/01/2002010845006632312Subject regarding availability of new micro 64 electrical terminals for wiring repairs. *tt07/12/2002
ELECTRICAL SYSTEM - IGNITION
01084902012/01/2001631899Subject regarding revised ignition lock cylinder or ignition switch assembly replacement. *slc06/25/2002
ELECTRICAL SYSTEM - IGNITION - MODULE
020811600101/01/2002631229Subject regarding intermittent communication or serial data diagnostic trouble codes stored in history. *slc05/21/2002
11120112/11/2001629615Subject regarding vehicles with automatic transmissions setting diagnostic trouble code p0716, 717, input speed sensor codes. *tt04/04/2002
ELECTRICAL SYSTEM - SOFTWARE
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
ELECTRICAL SYSTEM - WIRING
0174001/01/200410006270Cross injector wires causing misfire at steady state speed and rpm, malfunction indicator lamp (mil) illuminated, and a p0300 set. sit bulletin 1460291. *tt04/27/2004
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
364810018915Hesitation on acceleration after internal engine repairs - check injector harness orientation. *tt01/24/2006

Consumer Complaints

Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
07/01/200535000
 Ongoing problems with the security passlock system. security light comes on and within the next few times starting the vehicle it will not start. spent a lot of money over the years at gm authorized dealerships attempting to fix the problem. gm mechanics do not know how resolve the problem and they tell you the fix is replacing the ignition lock sensor, have the body control module reprogrammed, etc and they are just guessing and wasting my money. a quick internet search on this problem shows an unbelievable amount of hits and so many other vehicle owners are experiencing the same problem. it is frustrating that gm offers no solution to a very common problem that ultimately is a safety issue. this is a safety issue if the vehicle owner cannot start their vehicle and they are stranded in the middle of nowhere, extremely cold weather, a bad neighborhood, etc.
10/20/20121350001
 My car started to stall out on me as i was crossing a very busy highway. i barely managed to get over to the other end and pull over before the car died completely. the battery light came on as the car stalled out. after trying to restart the car a few times, the key would turn and it would sound like it would try to start the engine, but never enough power to get it going. after having the car sit in idle for half an hour, waiting for a tow truck to get there, the car would make a clicking sound when the key is turned, but it wouldn't start. also, the security light stays on when the key is turned to on. so far i have replaced the battery thinking that was the problem, checked all the fuses, fuel pumps, got a new alternator, and new oil pressure sensor. this seems to be a very common problem that has to do with security bypass in pontiacs. gm customer service wasn't at all helpful. i understand they will not do a recall because this common issue is not considered to be a safety issue, but in my case, the car died on me as i was crossing a busy highway, and i could've easily cause an accident. i'm sure my case that involved safety is not an isolated one. *tr
10/20/2012135000
 My car started to stall out on me as i was crossing a very busy highway. i barely managed to get over to the other end and pull over before the car died completely. the battery light came on as the car stalled out. after trying to restart the car a few times, the key would turn and it would sound like it would try to start the engine, but never enough power to get it going. after having the car sit in idle for half an hour, waiting for a tow truck to get there, the car would make a clicking sound when the key is turned, but it wouldn't start. also, the security light stays on when the key is turned to on. so far i have replaced the battery thinking that was the problem, checked all the fuses, fuel pums, got a new alternator, and new oil pressure sensor. this seems to be a very common problem that has to do with security bypass in pontiacs. gm customer service wasn't at all helpful. i understand they will not do a recall because this common issue is not considered to be a safety issue, but in my case, the car died on me as i was crossing a busy highway, and i could've easily cause an accident. i'm sure my case that involved safety is not an isolated one.
07/21/20121100001
 As i was driving my girlfriends pontiac grand am 2002 on the high way the car just shut down and the security light came on..... this has been going on for quite a while and i had been able to fool the system into resetting itself by waiting the 10 minutes for it to reset and then it would work but now it doesn't seem to work. i have looked online and it seems like alot of people are having the same problem not only with grand ams but impalas etc..... what they offer at the dealership is to replace the security system because is faulty which has a cost of $400. *tr
07/21/2012110000
 As i was driving my girlfriends pontiac grand am 2002 on the high way the car just shut down and the security light came on..... this has been going on for quite a while and i had been able to fool the system into reseting itself by waiting the 10 minutes for it to reset and then it would work but now it doesnt seem to work. i have looked online and it seems like alot of people are having the same problem not only with grand ams but impalas etc..... what they offer at the dealership is to replace the security system because is faulty which has a cost of $400.
01/07/201299709
 In reference to nhtsa action number pe05055 (recall 03v327), turn signal/hazard switch policy, i had my car taken in and looked at for the same problem, and they switch out a multi-function switch. they would not fix it under the recall 03v327. the dealer said that it is the hazard switch that is covered and not the multi-function/turn signal switch. however, after researching this issue online it is clear that the hazard switch is not the main problem, it is the multi-function switch. even if they had replaced a hazard switch it would not have fixed the issue, which is contaminated grease that had bridged the contacts of the multi-function switch.
01/05/201065000
 Turn signals operate intermittently. clicking sound inside car. gm has special issuance for repair. dealership replaced hazard switch. problem still exists.
08/01/201168000
 Tl-the contact owns a 2002 pontiac grand am. the contact was driving 35 mph and attempting a turn when the turn signals malfunctioned and would not operate. the contact took the vehicle to a local mechanic where the mechanic advised that the multi-function switch was defective and needed to be replaced. the contact did not replac the multi-function switch. the failure mileage was 68,000. the vin was not available. kmj
08/01/201168000
 Tl-the contact owns a 2002 pontiac grand am. the contact stated while driving 35 mph the turn signals had malfunctioned. the contact was unable to indicate if the vehicle was turning left or right. the contact took the vehicle to a local mechanic. the mechanic stated the multi-function switch was defective and needed to be replaced. the contact did not replaced the multi-function switch. the stated a crash could occur while driving due to the turn signals not working. the failure mileage was 68,000. jo
05/31/2011
 Tl- the contact owns a 2002 pontiac grand am. the contact stated the security system failed and the vehicle would not start and the security light began flashing when the failure occurred. the contact took the vehicle to a mechanic, but they were unable to determine what caused the failure. the vehicle was not inspected by the dealer. the failure mileage was unknown, but the current mileage was 112,000. rvk
05/31/2011
 Tl- the contact owns a 2002 pontiac grand am. the contact stated the security system fails and the vehicle will not start. the contact stated the security light starts flashing when this happens. the contact took the vehicle to a mechanic, but they were unable to determine what is causing the failure. the vehicle had not been inspected by the dealer. the failure mileage was unknown, but the current mileage was 112,000.rl
05/26/2011150000
 Tl*the contact owns a 2002 pontiac grand am. the contact stated the turn signals malfunctioned and began to function sporadically. the contact took the vehicle to the dealer. the dealer confirmed the wiring harness needed to be replaced and replaced it. after the vehicle was repaired, the turn signal malfunctioned again and the vehicle was taken back to the dealer. the dealer stated the multi-switch controller needed to be replaced. the contact stated the failure could cause a crash due to the faulty turn signal. the failure mileage was 150,000.
05/26/2011150000
 Tl. the contact owns a 2002 pontiac grand am. the contact stated the turn signals have malfunctioned. the contact stated the turn signals work sporadically so the contact took the vehicle to the dealer. the dealer stated the wiring harness needs to be replaced. the dealer replaced the wiring harness to the turn signal. after the repairs the turn signal malfunctioned once again so the contact took the vehicle back to the dealer. the dealer stated the multi-switch controller needs to be replaced. the contact stated the vehicle can cause a crash due to the faulty turn signal. the failure mileage was 150,000. jo
03/26/2011103000
 Sometimes but not always the security light will come on. when you turn the car off, when you go to restart it the car will not turn over. all the lights are fine i had the alternator and battery checked, they were fine. i tried to jump the starter from the battery and that wouldnt work. after loading the car on the trailer and bringing it home i tried to start the car one last time to drive it off the trailer and it started just fine. i shut it off and tried again and it works normal. approximately one month later i was on my way to close on my house leaving the bank the car wouldnt start. the next day i started looking online about 2002 grand am gt wont start and got many results. they say to solve the problem leave the key on acc for 10 min. and the passlock security system will reset. i also read that if you have it replaced that it will still do the same thing. it has since happened to me again all within 3 months and i tried the 10 min. acc trick and it worked. but that doesnt mean anything to me if i have to drive my child somewhere in an emergencey. with that being siad i also read reports od peoples cars turning off while driving. this needs to be looked into. i typed 2002 grand am gt wont start into yahoo and got 4,740,000 results. i understand its the internet but thats a big problem. so far i have only been a little late for things that can wait, but i do not want to have to wait for 10 minutes when i have to take my waife to the hospital for her to have our baby. thank you.
03/10/201144000
 Tl* the contact owns a 2002 pontiac grand am gt. the contact stated that the vehicle failed to start and was taken to an authorized dealer where they repaired the ignition switch. the fail.ure recurred approximately four years later. the contact allowed the vehicle to sit idle for fifteen minutes before successfully restarting the vehicle. the dealer advised the contact to bring the vehicle in for diagnostic testing. the vehicle was not repaired and the manufacturer was not informed of the failure. the current mileage was 73,850 and the failure mileage was 44,000.
03/10/201144000
 Tl- the contact owns a 2002 pontiac grand am gt. in 2007 the contact noticed that the vehicle would not start and took the vehicle to the dealer where they repaired the ignition switch. in march 2011, the contact stated that the vehicle would not start again. she waited for fifteen minutes and then made a second attempt to start the vehicle and it started. the dealer advised the contact to bring the vehicle in for diagnostic testing. the contact did not inform the manufacturer nor was the vehicle repaired due to cost. the current mileages were 73,850 and the failure mileages were 44,000. bw
01/21/20080
 The contact owns a 20002 pontiac grand am. whenever the key was inserted in the ignition it will start sometimes and another times it will not. the vehicle was taken to the dealer previously and was charged $500 and they replaced the pass lock. about a year later the same failure occurred and the vehicle was taken to mechanic shop who repaired the lock again because the computer did not recognized the key to start the vehicle. all four windows had to be replaced because they would not go down they jammed at all times. the manufacturer was not contacted. the vin was unavailable. the failure mileage was unknown.
07/02/201068000
 Tl- the contact owns a 2002 pontiac grand am gt. whenever the contact drives the vehicle at any speed the contact noticed intermittently that both turn signals will suddenly not function. the vehicle has not been diagnosed and there were no prior warnings. the failure mileage was 68000 and the current mileage was 75000. bml
09/01/2010
 Blinkers sporadically work. i have read online forums about the same problem in grand am 2002, but no recall is issued for my vehicle year. there is one for the 2001 grand am, but since mine is a 2002, gm will not fix the problem under the recall. this is a major safety issue, especially at night
05/09/200928000
 Tl- the contact owns a 2002 pontiac grand am. the contact stated that when she went to start the vehicle it would not start. the battery was replaced but it still would not start. a local mechanic said that the failure was the anti theft alarm system interfering with the starting of the vehicle. the alarm system can be reset but it takes approximately 45 minutes. the mechanic stated that the bcm(basic control module) needs to be replaced. the failure mileage was 28,000. the failure mileage was 31,000. rd
08/16/201095586
 The security light has been going on and off since i bought the car used back at the end of june. i went to go pay a bill shut the car off payed the bill and returned back to the car. i went to put the key in the ignition and the car would not turn on and the security light was blinking. i then had to have it towed to the dealership and they told me that the passlock sensor was at fault and they had to replace the sensor assembly and ignition sensor which ended up costing me almost 600 bucks!
06/25/201054000
 Tl-the contact owns a 2002 pontiac grand am. the contact stated that the vehicle would not start. in order to get the vehicle to start he had to turn the ignition to the start position and wait for 10 minutes before turning it back off and on. the failure recurs intermittently. the vehicle was not taken to be examined for the cause of failure. the failure mileage was 54,000 and the current mileage was 66,000. sm.
08/21/200860000
 Tl* the contact owns a 2002 pontiac grand am gt. the contact stated that when the vehicle was parked, the anti-theft system would engage without warrant. the doors would automatically lock and the anti-theft system alarm would engage without warrant. the dealer advised the failure was not a safety issue. the contact had experienced the failure before and the dealer replaced the ignition cylinder and reset the theft system. there were no additional repairs performed on the vehicle. the failure mileage was 60,000 and the current mileage was 85,000.
04/08/2010130000
 I have a 2002 pontiac grand am that has a defective turn signal relay, or emergency flasher. sometimes the signal will work, sometimes not, which is pretty dangerous when driving on the freeway. i have researched this issue on the internet, and see that gm is aware of this problem with their vehicles. i called the 1-800-620-7668 and was told no recalls were on my car. it is a safety hazard.
05/01/200685000
 2002 grand am there has been a short in my multifunction switch for quite some time. that's what the dealership told me it was. when i took it to them and i was aware of the tsb but they said it was not covered because it's not a safety issue. something linked to that is clicking in the dash. if i depress the hazard button 1/2 way it stops but i can't exactly drive around like that. it's not constant and as far as i can tell the signals are working fine when i use them.
11/22/2009860001
 Safety light on in 2002 pontiac grand am. key has trouble turning over at times. has to do with security in ignition. if key is not inserted just right after key is worn down after using in car a while, the car thinks there is something wrong and tries to shut down like it is trying to be stolen and it can leave you stranded. i can not get the security light to go off and at times the key does not work properly. *tr
03/02/20101770001
 2002 pontiac grand am gt - fails to start every time. security passlock issue. if the vehicle doesn't think it's the right key in the ignition it will not start. the solution is to sit and wait for 15 minutes for the security light to go off. after spending hundreds of dollars replacing parts this still happens. this problem is widespread and needs to be fixed by gm. *tr
12/19/2009540001
 Pass lock prevents car to start. *tr
11/09/20091120001
 About a year ago car wouldn't start. had it towed and the service garage replaced the ignition assembly and did a security update. about 2 weeks ago car wouldn't start tried jumping, nothing. security light on dash was blinking. researched on computer and found out if you turn key on for fifteen minutes then try to start the car it will start. well i tried this and it worked. leaving the key on for fifteen minutes resets the security system on the car. my car has started for the last 2 weeks. i called the dealer and they said they can't disarm the security system and there were no recalls for my car. maybe this is what the garage did a year ago and charged for a new assembly because i still use the original key. please help because i am not alone and this problem really confuses the repairman according to the web site i found this easy fix on. *tr
04/10/20091150001
 At times when i am driving my 2002 pontiac grand am i will see smoke coming from my steering wheel, i think it has something to do with the clicking sound i hear that won't stop. *tr
04/09/2009840001
 2002 pontiac grand am gt - problem with security/passlock system. can not depend on this car starting. will start one day & next day will not. have reset the security system countless times and finally after last reset will still not start. i am a single, working mom who receives no assistance from government agencies, child support, etc.; works everyday; still paying on this car which only has 84,000 miles on it. can't afford another car payment, but also can't get this car to start to even drive off a cliff, muchless to dealership to trade in. i am just fed up with this vehicle and after reading numerous similar complaints on forum, can't believe gm hasn't issued recall. can't something be done? no wonder gm is going under. no one wants to buy their products due to the quality and dependability. *tr
03/01/20071
 I have a 2002 grand am gt. i drove it off the lot new with 34 miles on it. i have had nothing but problems with this vehicle. the low oil sensor has been replaced 3 times. the gasket intake valves were leaking causing my lifters to melt together. i had to have the lifters replaced in the engine at 70,000 miles. being that my salesman worked with me, all i had to pay was the cost of labor. that was still $1000. at 81,000 i had to have a new catalytic converter put in. one year later i have been told that i need another new catalytic converter. i have also had trouble with the blinkers and brake lights as others have written. my security light has also just started coming on. i have had nothing but gm vehicles up to this point, as have the rest of my family. i even had family that worked for gm. i had a grand prix before this, and it was great. however, i will never, ever, buy another gm vehicle for as long as i live. they do not produce a product that they will stand behind. no wonder they need a bailout! *tr
07/15/2007750001
 The security light on the dash comes on constantly, and the driver side door the window will not go up or down. *tr
11/01/20081
 No injuries yet, no crashes yet, and many incidents of my patients being run thin. my car is has gotten worse and this problem has been going on for the past 17 months at-least i have not been writing every-time down because it is a inconvenience. not only to me but my work and emergency also. i just hope that my child is not seriously hurt one day and my car wont start. i currently own a 2002 pontiac grand am gt. the security system is making the car where it will not start and the security alert light that is located on the console is on continuously. i have a friend that her car is doing the same but is at a more advanced stage than mine.. and her car actually shut off on the road while the car was in motion. my car is not to that stage today. the manual says to rest the system by allowing the car to sit in the on position for at-least 10 mins where mine is taking 13-15 mins. and allow the system to reset. the car is currently not starting at-least twice a day. and one time the car actually did not start. my dad put in a new battery and that did not correct the problem. i am at a loss, the car is deteriorating fast and there is no recall for this issue with the security system/pass-lock. there are many people with the same issue. i feel like gm is taking advantage of the situation just to make a buck, and they need to be held responsible for this issue that is occurring with all gm vehicles. please help! i am going monday to the dealership to have a price quoted. *tr
10/03/2008400001
 2002 grand am gt passlock system. on october 3, 2008 when i tried to reset the oil light on my vehicle turned the ignition key to on, vehicle wouldn't start. this has happened least five times within the last year. i've either had to replace the ignition cylinder or the passlock system. each time this happened i've had to have the car towed. *tr
07/08/20081
 There is a very distracting clicking sound in the dash, as if the blinkers are running, but they are not. sometimes it's a fast constant clicking sound, sometimes it's a slow clicking sound, but it's always there. very annoying. *tr
05/20/2008843001
 I have a 2002 pontiac grand am. the problem started 4 months ago. when i put on the turn signal smoke will start coming from under the plastic cover behind the steering wheel. i pop up the cover and observed that the smoke is coming from inside a sealed mechanism that is behind the steering wheel. it started doing it more often and as soon as the blinker goes off the smoke will stop. i called a pontiac dealer and was told that they had no information or recalls for this issue but that they will check it for $39.95 i am afraid that the car might just catch on fire one of these days. can you provide me with some guidance who to call? the date below is the last time it happens. but like i said before, it started occurring more often. *tr
12/17/2007311/08/2003
 I bought my 2002 grandam when it was a year old with 22,000 miles on it, i'm the second owner. i had problems within a few months. smoke came from the steering column and there was a clicking noise in the dash. then the blinkers didn't work right...would only work randomly...took it to the place where i bought it and they replaced the turn signal arm...still having trouble to this day with the blinkers. a few months ago the car wouldn't start...it was turning over but it wouldn't actually start. repair shop replaced fuel pump, didn't solve the problem but the car ran for a few weeks and then it wouldn't start again. repair shop said the passcode security/ignition sensor had to be replaced. they did it, and it worked for about 3 months and the other day the car wouldn't start, same thing as the first time. i called the local pontiac dealership and all i said when the mechanic answered was i have a 2002 grandam and it won't start without hesitation or any other information he asked me was the security light on? i said yes! how did you know that? he said it's a very common problem w/ these cars and the only thing to do is have the passcode sensor replaced but there's no guarantee that it won't happen again because they have no way of bypassing the security/passcode system. well, i told him i already did that a few months ago, so he said a temporary fix for right now is to put the key in the ignition and turn it to acc, wait 10-15 minutes and it should start, but this is temporary. well, it did work and has for the last few days but i know it will happen again and i'm worried that i'll get stranded or left helpless someday. it's ridiculous to have to deal with this problem and keep putting money into a problem that there's no solution to. i loved this car when i first got it and now i hate it and will never buy another pontiac again. i'm so disappointed. *tr
10/05/20071
 I purchased a pontiac grand am 2002 a few years ago and i now realized that the indicator switch sticks and periodically smokes when it is used. i called and notified the manufacturer, but had no satisfactory response. i spoke with a mechanic who advise me it is a very expensive piece of equipment. *tr
05/16/20071004/14/2002
 I am the original owner of a 2002 pontiac grand am - four door vehicle. it currently has approximately 40,000 miles. all four tires leaked air and i needed to constantly to check and fill all four tires. they seemed to leak a random paces losing air at different rates. i have had multiple problems with this vehicle, including noise from the tires shortly after purchase. the dealership agreed to replace two of the tires per some service bulletin but once they were rotated, the noise started up again. also, had problems with my windshield wipers remaining on when utilizing mist for up to 25 swipes. the wipers also stop in the middle of the windshield when using mist or the intermittent option. the electric door locks and window buttons only worked on occasion other than those on the drivers side. at approximately 33,000 miles while having a routine oil change, a valve had to be replaced due to antifreeze/oil leaking with the potential of burning out the engine. clearly this has been just one problem after another. am completely disappointed in pontiac. this was my first (and last) pontiac purchase due to the number of issues with the car. the intent at purchase was that this vehicle could then be passed to my teenage daughter who will begin driving this year, knowing that i have maintained the car and it has low mileage. at his point, i am concerned for her safety. *ak
04/04/200790500103/23/2007
 Originally i noticed the security light came on while driving every once in a while. today i tried to start the car and no cranking at all. waited 10 mins with the key in acc position, then car started. *jb
02/06/2007740001
 I drove to the mall, my car ran fine. after i was done shopping (about 2 hours later) i went to leave, and my car would not start. it left me with my 2 children stranded and a tow bill. after i had the car towed home, it started right up! i am afraid to go anywhere now in fear that my children and i will be stranded again, and i will have a large tow bill. my cruise control has quit working too. *jb
01/20/20071205/31/2002
 Electrical - since i bought 2002 pontiac grand am gt for my college bound daughter in 2002 more than 10-12 times she complained her car doesn't start and i had to go to give her jump. on one occasion she took to the dealer. several mechanics even told me that there are lots of owner of this model complained about the electrical problem. i even change the battery in first 2 years. now again i am having problem car doesn't start without jump (1/23/2007) . *nm
11/05/200648500101/01/2003
 Continues blinker sound even when the blinker is not in use very annoying and very expensive from what i hear, hope it doesn't short out and take its components with it. *jb
11/11/200566842100
 Continuous problems with pontiac 2002 grand am passlock system. i have had it replaced 2 in less than a year and the car is still doing the same thing. sometimes it will start, sometimes it won't. i am very fed up with this ongoing problem. *nm
01/01/200624144107/01/2002
 Dt*: the contact stated the vehicle had a defective multi-function switch, which produced a buzzing sound. the service dealer stated the switch had to be replaced. the manufacturer stated they would not replace the part because it was not the part they were reimbursing for. updated 09/06. *jb
03/01/2006590001
 I have a 2002 pontiac grand am 2.2l that has a constant clicking from the dash above the stereo. i have been told that it is a faulty multi-function switch. i have found numerous complaints of this on this model car. i see there appears to be a recall for 2000-2001, but no 2002? the switch is very expensive and should be covered under a recall since it appears to be a problem that pontiac knows about and has yet to fix. *jb
01/28/20062
 On my 2002 ponitac grand am the abs light/ trac off/ and service vehicle soon have come all come on within a month of each other. this seems to be a very common problem with grand am (gm cars as wel). *nm
02/15/200658000112/27/2001
 My wife 2002 pontiac grand am se with 61,000 miles has been making a turn signal noise even when the turn signals are off. it is a clicking noise that sounds like it is coming from near the radio. it is very irritating and i must now drive this car until it is fixed per my wife. i've been told it is the multi-function switch....and i might add it is a pretty costly fix. from looking at websites on the internet it appears to be a common complaint yet there are no service bulletins or recalls. hopefully this report will help consumers. also, this has been going on for 3 months....i guess my wife is a saint. *jb
10/02/200336000104/24/2003
 Bought the car in 03 had 30000 miles on it. ran great, loved the power... then about 6 months later(36,000) it started.. first was the brake pads, replaced those, found out that the pads had been installed incorrectly, thus wore the rotors. replaced the rotors. heard the clicking sound from under the dash, took car to electrician, replaced the relay.... 1 year later, heard grinding from front wheels, again.... found out the calipers were stuck at full brake, so the pads, rotors and calipers needed to be replaced. had the car stall as if it were out of gas.... could not restart, had to leave until morning(it was 3:00 am at the time), car restarted just fine in morning, still don't know what that was all about. now radio antenna went out, cd player skips like i am running over speed bumps all the time. also back speakers went out.. investigated and found that the metal on the speakers was installed touching the frame in the back window, causing them to short out... now car is surging at normal speeds, suspect bad fuel pump.. and once again the licking is back again. gm has paid $0 for repairs. they say it is not their fault... funny, i did not install these things and they are apparently problems that gm has been having. i love(rather loved) gm. i have always known them to be reliable and sturdy. this car has taught me otherwise. i can now see the direction that gm is going and i will never buy a gm vehicle again. if anyone has any other problems with their cars they can not figure out, let me know. i have been through this car about a 100 times and know what i am looking for. hoping gm wakes up and makes quality cars again. *jb
12/18/20051
 I own a 2002 pontiac grand am se 1. i have been having problems with the pass lock system. the security light comes on in the car, and eventually the car has problems starting. the engine cranks but the car will not start. i have been stranded because of this problem and there is no recall on it. i believe that this problem could create particularly unsafe situations, and should be recalled. many people have been having problems with the pass lock systems in 2002 pontiac grand ams. i have looked at the forums. *nm
01/17/200514
 2002 pontiac grand am developed problems with the brakes and the emergency brake equipment. *mr the vehicle stalled as the consumer backed out of the driveway when the vehicle was placed in drive. the emergency brake would hang up. the traction control light stayed on. there was an occasion when the consumer could not get the traction control to re-engage. the dealer claimed to have found nothing. the rotors were replaced along with the emergency brake pads which was stated to be beyond specifications. three loud bangs had come from the left rear wheel. the consumer experienced numerous electrical problems and oil leaks. *sc
03/22/200473000102/01/2002
 Blinkers malfunction on 2002 grand am. i had to replace the multi-function switch to fix the problem. gm said that there is no recall for this item. a clicking noise from the dash indicated that the switch was bad. you had to wiggle the blinker lever to get the clicking noise to stop. the problem got worse as time progressed. *jb
10/10/2003450001010/25/2002
 I have had my car in the shop several times for problems and they can typically replicate the problem, but cannot fix it. i have had 3 brake jobs on my car, as well as the calipers rebuilt, and my brakes still do not work right. the abs system fails constantly. i experience slides on dry surfaces even. i also have transmission, coolant, and fueling problems. i have had a fuel pump replaced finally, after the 3rd time of taking it in for not starting, 2 times prior there was nothing supposedly wrong. also, i am still getting only 125 miles on a tank of gas. they an reciprocate the problem but will not fix it. i also keep getting a low coolant and check engine message lights but they say nothing wrong. the power windows also drag and make marks on the window surfaces. they are very slow rolling up. the light in the radio area fades in and out, and the radio goes off and on alot as well as only the front speakers work primarily. back do not. accelerator pedal sticks, and causes car to rev up to 5000 rpms very scary!*ak
07/19/200207/19/2002
 I purchased a brand new pontiac grand am gt1 in july 2002. shortly after, i noticed that it was hard starting. usually the third time started in one day, it would sound like it was turning over but nothing happened. i would shut it off and try again and it would work. took it to the dealer where i purchased it, they kept it for 4 hours while i waited. told me nothing was found. immediately went to my car to start it and it did the same thing. went back in, told the mechanic it just happened. they checked it again and came up with nothing. no repairs done. the fog lamps stay on when the car is off. at least once a week my neighbor calls me to tell me my lights are on. i have to start the car and toggle the switch until they go out. a few hours later they are back on and the switch is in the off position. when closing the windows, there is a scratching sound. both windows in the rear are scratched. the car is clean and was checked by another mechanic who found nothing inside the door that would cause the scratches. there is also a high pitched sound coming from the front of the car. it sounds like the wheel on the driver's side. it seems to go away when i apply the break but comes back. after it rains, there is a gurgling sound coming from the front passenger's side door. can't tell if its the speaker or what. just little things that bother me considering this is a brand new car only owned by me and well taken care of. there are just under 16,000 miles on the car. so far, no repairs done. *nlm
04/17/20021100308/02/2002
 I have a 2002 pontiac grand am that is not so grand. at 1100 miles the transmission was replaced after fighting with pontiac. they finally authorized the dealership to drop the transmission pan and they found metal shards in it from the transmission. i had the molding around the rear window replace, both electric mirrors fixed because they get stuck. the ignition has been replaced three times since i got the car, twice in the last 4 weeks. the key will not turn in the ignition and the steering wheel is not locked. this really affects the usage of the car. i am waiting to get stranded somewhere because the car won't start. i have spoken to a pontiac rep several times, been lied to and brushed aside. *jb
02/24/20024000402/08/2002
 When the vehicle is not start in two to three days, the electrical system is some how draining the battery. the dealer has replaced the battery on three occasions so far. they could not find the problem. the dealer stated that if the vehicle is not started within ten days, the battery will lose its charge. when the problem occurs, the remote locks will not work. there is no power to any of the instrument panels. car will not start. *jb
05/30/2002210/18/2001
 Vehicle shut down while traveling on highway without prior warning. dealership is aware of problem. *ak also the drivers power seat is inoperable at times, it makes a grinding noise, and at times would not move at all, there was a pulsation when brakes were being applied, brakes were replaced and the rotors were resurfaced, starter was replaced, there was a clunking nosie when driving straight or making turns, the dome light fell off, trunk is hard to close, consumer has to slam trunk to get it to close, the dealer found the latch out of adjustment, when starting vehicle there is a noise from the engine area, there was a noise coming from the wheel area, dealer could not duplicate consern, alternator was replaced, vehicle stalled, delaer replaced fuel sending unit, the clock radio was loosing time, the remote keyless entry will only work when consumer is close to the vehicle, the windows were making a scratching noise when being rolled up, the air conditon has an odor, steering wheel has a mild vibration when driving.*jb
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
07/20/2002
 While driving 45mph gauges/odometer, and tail lights go out.*ak
ELECTRICAL SYSTEM - IGNITION
03/10/2010132000
 Tl*-the contact owns a 2002 pontiac grand am. the contact attempted to start the ignition, the engine failed to start. when the ignition key was turned to the acc position on the ignition switch the engine would start after waiting for a period of ten to twenty minutes. the failure occurred on five separate occasions. the vehicle was taken to an authorized dealer for inspection. the technician was unable to duplicate the failure. the vehicle had not been repaired at the time of the complaint. the failure and current mileages were 132,000.
12/05/200794259204/11/2004
 Passlock problem. car will often fail to start. so far turning the ignition to the on position for ten or fifteen minutes does temporarily solve the problem. gm/pontiac states that they can replace the passlock for about $600. *tr
11/04/200573785111/12/2002
 Car was at gas station and wouldn't start. had it towed to shop and they said the passlock code failed. they stated the ignition switch and the ignition lock cylinder needs replaced. well i replaced the switch and nothing. so i called a dealer and they stated that the sensor in the lock cylinder has went out and needed replaced. so i have ordered the lock cylinder it was 160.11,the switch was 60.00 dollars. the shop wanted 900.00 dollars to repair,ill do it myself. *nm
12/12/200459000103/20/2004
 Dt: vehicle keeps shuting off and will not start). took vehicle to dealer three times, but problem was not fixed. consumer vehicle took to another dealer, and to other mechanics, they would not fixthe problem . theytold consumer that the problem was with the manufacturer, and consumer had to take it to the deale. the source of the problem still has not been found or fixed, the vehicle's securty light comes on, and if consumer shuts off vehicle then the vehicle will not start, consumer believes vehicle was in accident before consumer purchased it used from dealer. *ak
12/31/20047
 While driving. the vehicle completely shuts down. the check engine light illuminates. took the vehicle to the dealer. was told the ignition circuit was bad. had the ignition switch replaced and computer reprogrammed. please provide any further information. *nm
08/14/2004280004
 Car has failed to start on 4 separate occasions. first three times quickly fix worked, turning key to on position for 15 minutes then restarting vehicle. called dealer and they told me there was nothing they could do. 4th time car wouldn't start after 2 tries with the quick fix. nothing has been done by dealer or gm to resolve this issue. faith in pontiac products is rapidly declining. *ak
06/09/20021750005/05/2002
 Car has not started on four different occasions. the first about a year ago. the last three were within the last two weeks. all within one week. the starter cranks the engine, but the engine will not start. on the first incident the quick fix worked. that is turn the ignition switch on for 15 minutes then try again. the car was driven to dealer but no problem found. the last three times the car was towed to dealer. all three times no problem found. the ignition switch was replaced on the second occasion, the crank sensor was replaced on the third, nothing replaced on fourth. dealer says they understand our concern. *nlm
ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER
11/16/20081
 I have 2002 pontiac grand am, i have been having problems with the car not starting due to security light! which i see has something to do with the pass-lock (theft-module) system, there are numerous complaints related to this, i dont see why it hasnt been recalled . *tr
11/13/2007660001011/10/2006
 2002 grand am se bought used 11/2006, july 2007 car starts intermittently, told nothing can be done, but its a common problem this happened about 5 times, august 2007 car would stall while driving no warning lights, would start immediately, took into dealer replaced a washer as per a service bulletin, was told could fix, may not that it could be passlock security system was told this is a very common problem on these cars as the part and the replacement parts are all faulty, car ran fine for 2 months, now wont start in the morning, fuel pump is turning, alternator and starter are fine, dealer says no problem found, have to crank 3-5 times to get it too start, then its fine all day, and the next morning wont start, then becomes intermittent. the parts to replace faulty passlock bring the repair job to over $500, and they cant guarantee and said that it will happen again, i have read about this on numerous websites and cant understand why pontiac wont fix the problem. i bought a newer car to elevate repair costs and now have to deal with a car payment and an unreliable vehicle. i will not buy a gm car again, due to their poor customer service and refusal to admit they have a problem when sooo many people are complaining about it. *tr
10/28/2007103470209/24/2000
 I own a 2002 pontiac grand am. ever since i purchased the vehicle, the security light will come on for a few days and then go off again. it would never blink, just stay on constantly for 3 to 4 days. this occurs approximately ever 3 months or so. beginning on 10/16/07, the car would start and then shut off again. that day i was able to restart the car immediately and have no other problems with it. however, on 10/24/07 when i went to leave for work the car would not start. there was no power whatsoever to the vehicle. at noon that day when my boyfriend tried to start it, it started just fine. i let it just sit for two days while i drove another vehicle to work. i began driving the vehicle again on 10/27. it ran fine until 1:30 pm on the 28th when i stopped to put gas in the car. after filling up with gas, the vehicle would not start again. i had done some prior research on the internet to see if anyone else had had this problem as well. hundreds of others with 2002 pontiac grand ams are having the same problem. i was told to turn the key to on and wait 10 minutes. the power did come back after 15 minutes, however, each time i attempted to restart the vehicle, it would shut down again. after sitting at the gas pump for over an hour trying to reset the system, my boyfriend arrived and pushed me to a parking spot where he disconnected the power to the battery, waited a few minutes, and then reconnected the power. the car did start after that. i have not however driven the car since as i am scared of where it will strand me next time. i am looking into getting it fixed. they are telling me that it's a daily occurrence to get calls about this problem at the dealerships i have contacted for quotes. it is going to cost $400 to get the ignition switch and halls sensor replaced. pontiac needs to realize that this is a serious safety issue. however, i'm afraid someone will have to end up dying from it before they do. *tr
08/06/200751547505/20/2003
 Security light keeps coming on, then car will not start. has left me stranded alone at night on several occasions. i took it to get it looked at and the computer that they hooked it up to said there was no problem, yet car will not start. this is the 5th time this has happened and i am told it is the passlock system. it took 3 days for the mechanics to go through the process of elimination to figure this out. i have talked to numerous people who have had the exact same problem and the only thing gm offers is a 600.00 bill for a problem that they are well aware exists. *jb
07/24/2007970001210/20/2002
 2002 gm grand am - we are having problems with the passlock system on our 2002 grand am. the security light comes on and the car will not start. i paid $450 to fix the problem at gm but it is still occurring. i now reset the system by leaving the key in the on position for 10+ minutes, turned it to off, and then started the car. it fired right up. don't know how long this will last, but for now it's working. i also feel that gm is responsible for this problem and my inconveniences, but am getting no where with them. ken killen, 9 drake, kitimat b.c., canada, v8c1s3 *tr
02/01/20071004/04/2002
 I own a pontiac grand am 2002. i have been having problems with the car starting for the past 5 months. there has been a problem with the pass lock security system. i turned the ignition on and the car will not start. i went to the car repair shop, and they charged me about 200.00 to reset the system. a week later the security light came on and stayed on while driving. the problem was the car starting when it wanted to start. i had to wait 10+ minutes to reset the system before the car could start again. i felt that this was a safety issue, and that it should be recalled by gm. *ak
04/20/200712000304/15/2003
 Repeated passlock failure on 2002 pontiac grand am. have had to have towed 3 times to have reset. *jb
04/16/20070406/22/2002
 4 times now my 2002 pontiac grand am 2.2ltr, 4dr car has not started. i will have it towed and once it gets to the dealership, it starts. this has left me stranded 4 times now, and having to pay for towing and diagnostics tests run. this last time, i almost paid for a new fuel pump, then it started working. i recently found out that this is happening to a lot of this model of cars, and that is has to do with the passlock anti theft system. *jb
04/18/200754560211/24/2006
 My daughter attempted to start the 2002 grand am on this date and the vehicle turned over but did not start , second instance. the indicator light for the security system was on. i checked the vehicle for several things, including recharging the battery there was enough power to the starter. nothing worked. i then checked several internet sites and learned that several other grand am owners were having the same problem. learned of a proceedure to reset the security passl ock by turning the key to onfor 10+ minutes, turning it to off, and then starting. please note that this vehicle was purchased used in november of 2006 from a dealer, and no issues were found with the vehicle at that time. we also only received one key for the vehicle, and it wasan uncoded factory key that so often is issued with the vehicles from the factory. also, our vehicle does not have remote entry installed as is usually the case with this issue. for now, the vehicle is running, but i am concerned that my 17-yr old daughter will be driving down the road, and the vehicle will quit running and she will be unable to control the car, (power steering/brakes/etc, and her safety will be jeopardized. gm needs to correct this problem before someone is seriouly injured or killed, since they engineered this rediculous fucntion on thiese vehicles. *ak
04/10/200750000105/19/2006
 Pontiac grand am was purchased in may 2006, second owner, from a dealership in edmonton, alberta. was not informed of any problems with the car. one day after we put gas in the car, once we returned to the car , the security light was flashing and the car would not start. we read the manual, did what it suggested with the gas cap and so forth. still would not start. we pushed it to a secure place, called a tow truck company, and had it delivered right to the dealership. now keep in mind, this was only about 3 months from purchase. the mechanic stated that the computer needed to be replaced, that was done at no charge to us. it started to do the same thing in the car dealerships parking lot, the security light started flashing and would not start. we were told to do the 10 minute procedure, and then it did start. you could tell they had no idea what the problem was. we were told that if the problem happened again to call. but this time out of our pockets, which we could not afford. the security light now stayed on all the time. we had it hooked up to the computer to analyze the problem, no codes came up, basically no problem. i really think that gm should do something about this problem because as we speak to others they had the same problems. it makes me wonder why i love gm vehicles at this point. there are lots to choice from dealerships, so i would suggest that they do something before they ruin the trust of their customers.*ak
02/20/200737796604/06/2006
 I have a 2002 pontiac grand am. i bought the car one year ago. the car now has 38,000 miles on it. a few months back, the car started doing this thing where sometimes it would start, other times it would not. i was left stranded with my son in the car numerous times. but, when i would get the car towed to get fixed somewhere, the car would start right up. finally after weeks of frustration, the locale pontiac dealership replaced my passlock module. the car has been starting since. but now there is another problem. the car is overheating. i have had it in and out of the shop three times now, getting different things done, and it is still overheating. this car is just one problem after another. i have spent a total of 2000 on repairs, tows, and car rentals. the extended warranty hasn't paid a penny,(and it's supposed to be the best you can get), and i am now out of money, can't drive my car, and still have 3 years of 325.00 a month car payments. i am very disappointed with pontiac. i will never buy another pontiac product. they are extremely unreliable. i am not the only one having these problems either. there is a website, (edmunds.com,) where you can read about all the other people with grand am's, having the same problems. *jb
01/15/2007807956
 I have a common issue with my 2002 pontiac grand am as well. there have been several times i have gotten into my car to leave for work and have had to wait 10, 20 or even 25 minutes until the security light on the dash cuts off before i can start my car. initially, i thought it was the battery or the starter; that is not the case. when i called my local pontiac service department, i was told the same as others that have this same issue: it will continue to get worse until finally the car will not start no matter how long you wait. it is a costly issue to fix. gm has not issued a recall on this problem, even though i personally know someone else that has this issue; the gm service department clerk that i talked to told me he gets at least one call a day regarding this problem. *nm
10/18/20061
 Pontiac passlock system failed and car will no longer start. passlock is not covered by any extended warranty and costs ~$400 to replace. *nm
08/12/200670000403/10/2004
 2002 pontiac grand am se security system locks out ignition causing the system to be reset which takes up to 10 minutes with the key in the ignition in the on position. this has happened approximately 4 times in the last 12-16 months. everything i see on the internet about this is called a pass lock system that needs to be replaced. so far this has only caused the vehicle from being started, but is there a possibility that the system could fail during driving conditions causing the loss of brakes and steering? i would have it replaced but the cost $350-$400 is just outrageous this is based on the cost my dad had to pay to get his 2001 pontiac bonneville fixed that did the same thing. *jb
06/09/200580000207/08/2002
 Dt*: the contact stated the vehicle could not be started. the vehicle was taken to the dealership on a previous incident who determined the ignition anti-theft switch had to be replaced. the defect recurred and the vehicle was towed to the dealership and remained there without a solution from the manufacturer. updated 1/16/2007 - *nm
06/10/2002750001004/03/2002
 My 2002 pontiac grand am randomly fails to start. seems to be the problem with security feature on grand ams. problem gets temporary solved after resetting the feature by keeping the key in on position for 10 minutes, however it occurs again in the following days. i took the car to the local shop that could not find the root of the problem. taking it to the dealer next. *nm
05/09/200619184108/31/2002
 I have a 2002 pontiac grand am gt1. my security light had been going on and off for about 2 weeks. i tried starting one day and got no electrical response. the dealer had to reprogram the pass lock system as it had its computer had hung up. they could offer no explanation and could not say it would not happen again. this was a $159 repair for labor. *nm
04/10/20046010/22/2003
 The ignition system has a device called passlock, which is supposed to disable the fuel pump in the event that someone is trying to steal your car. however, the '02 grand am is not always given encoded keys, but the system is still active. the car can be disabled for 10 minutes, awaiting the system to reset itself. *nm
10/31/2005212/20/2001
 Dt: consumers daughter went to start the vehicle and it would not start. the vehicle turned over but did not start. the indicator light for the theft system was on. she had the vehicle towed home. had to turn the vehicle off, put it in the on position for ten minutes, then shut it off, then attempted to restart the vehicle. in the owner's manual this was what it recommended to do in order to bypass the theft system. the dealer has not checked this vehicle. *ak updated 12/07/05. *jb
11/11/200545000210/14/2001
 2002 pontiac grand am gt passlock fails and caused car not to start. car not able to start until complete a 30 minute reset process. could be very random, and therefore dangerous problem for gm car users. i have read countless similar complaints on the internet and think the gm and pontiac should take immediate action before this systematic problems causes a tragedy. *jb
ELECTRICAL SYSTEM - IGNITION - MODULE
08/12/200670000403/10/2004
 2002 pontiac grand am se security system locks out ignition causing the system to be reset which takes up to 10 minutes with the key in the ignition in the on position. this has happened approximately 4 times in the last 12-16 months. everything i see on the internet about this is called a pass lock system that needs to be replaced. so far this has only caused the vehicle from being started, but is there a possibility that the system could fail during driving conditions causing the loss of brakes and steering? i would have it replaced but the cost $350-$400 is just outrageous this is based on the cost my dad had to pay to get his 2001 pontiac bonneville fixed that did the same thing. *jb
12/16/200278500111/06/2002
 Dt*: the contact stated the vehicle would not start and the security light came on. the vehicle was taken to the service dealer who determined that the vcm was burned out. the module vcm part was replaced, and within 4 months the same problem occurred. the vehicle was returned to the service dealer and the vcm was replaced a second time. within the span of 5 years, the security module burned out 5 separate times, and was replaced by the same dealer each time.
ELECTRICAL SYSTEM - IGNITION - SWITCH
10/28/2007103470209/24/2000
 I own a 2002 pontiac grand am. ever since i purchased the vehicle, the security light will come on for a few days and then go off again. it would never blink, just stay on constantly for 3 to 4 days. this occurs approximately ever 3 months or so. beginning on 10/16/07, the car would start and then shut off again. that day i was able to restart the car immediately and have no other problems with it. however, on 10/24/07 when i went to leave for work the car would not start. there was no power whatsoever to the vehicle. at noon that day when my boyfriend tried to start it, it started just fine. i let it just sit for two days while i drove another vehicle to work. i began driving the vehicle again on 10/27. it ran fine until 1:30 pm on the 28th when i stopped to put gas in the car. after filling up with gas, the vehicle would not start again. i had done some prior research on the internet to see if anyone else had had this problem as well. hundreds of others with 2002 pontiac grand ams are having the same problem. i was told to turn the key to on and wait 10 minutes. the power did come back after 15 minutes, however, each time i attempted to restart the vehicle, it would shut down again. after sitting at the gas pump for over an hour trying to reset the system, my boyfriend arrived and pushed me to a parking spot where he disconnected the power to the battery, waited a few minutes, and then reconnected the power. the car did start after that. i have not however driven the car since as i am scared of where it will strand me next time. i am looking into getting it fixed. they are telling me that it's a daily occurrence to get calls about this problem at the dealerships i have contacted for quotes. it is going to cost $400 to get the ignition switch and halls sensor replaced. pontiac needs to realize that this is a serious safety issue. however, i'm afraid someone will have to end up dying from it before they do. *tr
01/15/200763000302/19/2005
 2002 pontiac grand am shut off without any warning on 3 separate occasions while driving down the highway at 55 mph. it happened on january 15th and 17th and 27th. the problem was diagnosed as being the ignition switch and was informed this is a very common problem with this vehicle. i was also told pontiac refuses to recall because they do not feel it is a safety issue. how can driving in traffic and having your car shut off in the middle of the interstate/hwy not be a safety issue? a death from this problem is imminent. *tr
07/17/20071064972
 I got the car with 103,000 on it. ran great. on my way to work i stopped at a gas station to get gas. i pumped the fuel and got into the vehicle. i tried to start it but it wouldn't fire. it just kept turning over until the battery died. i had it towed where i work, and they said they fixed it. the security light came on for 2 to 3 weeks. on 7-17-07 it died again at the same place. i was in a parking spot this time so i wasn't worried but i had to wait 15+ minutes to get it to start. it was the pass lock. i talked to a gm dealer, and they told me that it was the ignition cylinder. i was told that it would be about $500.00 to $600.00 to get the item and have it installed. i have been reading on the internet that lots of people had the same problem. i felt that this could cause a very big problem in the case of an emergency. if someone needed to get to the hospital or needed to pick their child up because the babysitter couldn't make it. the item should be recalled , and the dealer should pay for all necessary costs in fixing the problem. *ak
04/27/2007671800601/19/2007
 Tl* the contact owns a 2002 pontiac grand am. while driving 60 mph the vehicle shut down. the turn signals failed and were operating intermittently. the fuel pump was replaced. the fuel pump failed for 3 weeks, and the turn signal failed for 6 days. the contact was hospitalized after the vehicle failed , and she received frost bite while waiting on the tow truck. the failure mileage was 67,180 , and the current mileage is 68320. *ak spoke with consumer 10/16/07, need to re-send form. updated 01/11/08. *lj a police report was filed because the incident happened on the nys thruway. the ignition switch was replaced updated *jb
11/14/2006990002
 My wife has a 2002 pontiac grand am gt. about a month ago 10/2006, for the first time, her car would not start. it had full battery, all the accessories started up with the key being fitted into the ignition and turned to the on position. upon having it towed to the dealership and getting a song and dance about the body control unit possibly being damp could of caused the malfunction, they replaced it for about 300.00 dollars. this morning (11/14/2006), my wife went out to her car and the same thing happened. it would not start. i now started researching this problem on the internet to see if i could find a solution to this myself. i found a plethora of individuals, all with 2002 grand ams, all having this same issue. it seems that in 2002 grand ams a problem with the security system prevents you from starting your car. the only work around is to sit in your car for between 10 to 15 minutes with the key in the ignition and turned on. after said amount of time the security light should stop blinking, and you can then possibly start your car. i do understand that nhtsa is only concerned about vehicle defects that pose a threat while operating your vehicle. being a police officer, i see the potential of a threat by having a vehicle not start. i do not want my wife sitting in a dark parking lot for 10-15 minutes while the security system has her vehicle disabled. what if she sought refuge in her car to try to escape someone who was chasing her? what about all these other grand am owners? you can do a google or yahoo search for 2002 grand am will not start. you will then see that this is a very common issue and might want to take these incidents into consideration for a possible recall. *nm
08/14/200678000101/06/2005
 While driving my security light came on. i read the owners book and did what it told me to do. the next day the car would not start. i did everything the book said to do. so i had it towed to a dealer and was told the ignition switch would need to be replaced. *jb
02/25/200668000804/01/2004
 Car not starting due to faulty pass lock system. malfunctioning component is the ignition cylinder. gm has discontinued the stock replacement item and according to my mechanic, has issued a new replacement number but is not available. i have successfully started the call by turning the ignition to the on position for 10 minutes, switch to off position then back to the on position for another 10 minutes. repeat 1 more time for a total of 3 sets. it forces a reprogram on the ignition computer. i would like a replacement part as a recall. it seems this was a faulty part to begin with. *jb
ELECTRICAL SYSTEM - WIRING
09/12/200547000110/10/2002
 I have been having trouble with my turn signals on my 2002 pontiac grand am. when i use my signals, after it clicks off, it still clicks and on 2 occasions there was smoke that came out of my steering wheel. my husband and i have brought the car to the dealership on a separate occasion, and after explaining what was wrong with the car (that is still under gm warranty) they told us that we still had to pay for a diagnostic test. i know of at least 3 other people with the same year and model car as i and they have had the same problem. i was informed from my mechanic that if the wiring work is not done soon, there will most definitely be a fire. i don't feel that i as a consumer and with it still being under warranty, should have to pay out of my pocket for repairs that are clearly the manufacturer's fault. this defect risks the lives of my children as well as myself and anyone else who rides in my vehicle.*jb
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
02/19/200553000111/19/2001
 As i was driving my pontiac grand am (2002) the engine out of the blue started on fire as i was driving. it was the first time in the day using my car and i drove about three miles at 30 mph to a shopping plaza. as i was looking for a parking place at 5-10 mph a man ran up to my car and told me to get out of the car because it was on fire. the fire appeared to start in the back of the engine. i parked the car and it was on fire about 15 min until fire trucks came. the car was very well maintained and in very good condition. there was a defect in the car to make it start on fire out of the blue. gm will not take responsiblity for this and i am out of 14,000. this incident put me and my 14 month old sons life in danger. please look into this issue.
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
10/12/200747000104/12/2002
 Clicking noise in dash when turn signals are used and then turned off. also, same clicking noise randomly. *jb
01/01/200762000112/11/2003
 Hazard flasher switch was replaced on 3/9/07 because of a constant clicking like the turn signal being on. this did not stop the clicking but slowed it down. the clicking was still there , and traced to the steering column-turn signal switch. some days this was constant, others it was slow but very annoying. *ak
03/16/200691500111/29/2001
 Our 2002 pontiac grand am also developed the annoying clicking noise that sounded as if the blinkers were on when they were not. this is a known issue with the multi-function turn signal switch supplied to gm by trw. how do i know this? a good friend of mine is employed with trw as the quality engineer on the p90 line and informed me of a design change to the switch during the 2002 model year. he supplied me with a replacement switch that corrected the issue. when will/is gm going to step up to the plate and acknowledge this issue and recall all affected vehicles? *jb
11/18/200647600102/15/2002
 Mulitifunction switch failure in our 2002 grand am auto. i have read numerous complaints from other grand am owners having this same problem and gm/pontiac refuses to issue the recall for vehicles from 2002 forward. yet they have a recall for this exact switch for 1999 - 2001 vehicles. we are trying to get this switch repaired at this time but the cost is very very high.
11/16/200551500104/09/2002
 I have a 2002 pontiac grand am - approximately 50,000 miles - about a month ago, there began a loud clicking noise coming from the dashboard (it sounds like the turn signal is on) - it clicks constantly, sometimes real fast and other times, slower. i have read many complaints, but have found no recalls yet. i recently had an oil change and the manager told me his wife's 2002 grand am had the same problem and he found out there may be a recall issued. i would like to when there is going to be a recall on this issue or how i can get this resolved. is the dealer responsible for this seeing that my warranty has now expired? *jb
01/31/200506/20/2002
 Blinker switch sound keeps on ticking at a rapid pace even though the blinker is turned off. i know this has been a recall issue with 2000 and 2001 grand ams and have heard numerous complaints regarding this in 2002. why no recall?
07/25/20032
 The blinker switch will keep ticking like the turn signals are on but there is no flashing just the sound while your driving.it eventually led to complete failure of of all dash controls and lights could not even start my car.sometimes it would even shut down while i was driving.i had the blinker switch replaced after being in the shop 4 times.the blinker switch comes with a 2000 mile warrenty.it has been about 3 or 4 thousand now and it is going out again.it is a $130 part.*ak
07/20/2002
 While driving 45mph gauges/odometer, and tail lights go out.*ak

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