Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 09102002 | 09/10/2002 | 10009437 | A condition could exist where the cigarette lighter may cause the fuse to blow and the outlet to become inop. *tt | 09/29/2004 | |
| 09272002 | 09/27/2002 | 10008631 | Information on the onstar system for technicians. *mj | 08/10/2004 | |
| 052903 | 05/29/2003 | 10003676 | Clarification of service bulletin 02-08-44-012. certain steps in the service bulletin to disable or enable the remote keyless entry radio personalization feature has been deleted in the tech 2 software. concern will be updated in july rel | 10/28/2003 | |
| 020864015 | 06/01/2002 | 634676 | Information on new style water deflector. *tt | 10/04/2002 | |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| 010849016 | 11/01/2001 | 631820 | Vehicles may experience an inoperative cigarette lighter. *slc | 06/20/2002 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 040602 | 06/04/2002 | 637181 | Some customers may comment that the blower motor is inoperative. *tt | 11/20/2002 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 051402 | 05/14/2002 | 636675 | Customers may comment about poor radio reception. *tt | 11/12/2002 | |
| 042202 | 04/22/2002 | 636570 | Customers may comment that the radio comes on with the ignition switch off after installation of an electronic after flow fan module. *tt | 11/10/2002 | |
| 020844001 | 07/01/2002 | 634332 | Some customers may comment on poor radio reception. *tt | 09/28/2002 | |
| 040202 | 02/04/2002 | 629744 | Information on antenna standard mast replacement. *tt | 04/05/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 07/17/2009 | 63900 | ||
| Turn signal clicking when not engaged, sometimes a puff of smoke is visable afraid this is a fire hazard | |||
| 11/09/2009 | 112000 | 1 | |
| About a year ago car wouldn't start. had it towed and the service garage replaced the ignition assembly and did a security update. about 2 weeks ago car wouldn't start tried jumping, nothing. security light on dash was blinking. researched on computer and found out if you turn key on for fifteen minutes then try to start the car it will start. well i tried this and it worked. leaving the key on for fifteen minutes resets the security system on the car. my car has started for the last 2 weeks. i called the dealer and they said they can't disarm the security system and there were no recalls for my car. maybe this is what the garage did a year ago and charged for a new assembly because i still use the original key. please help because i am not alone and this problem really confuses the repairman according to the web site i found this easy fix on. *tr | |||
| 05/28/2006 | 70000 | 1 | |
| My 2002 grand am has a clicking sound coming from the dashboard. i took it to greenfield pontiac after hearing about a service bulletin. they told me the bulletin did not cover the problem i had and that since it did not create a safety hazard, it was not covered. the cost to me would be about $300 for a new 'multifunction switch' which is the blinker/directional arm. my turn signals do function properly when i need to use them, and as far as i know the lights are not actually flashing. the clicking is not constant, or everyday, but when it gets going, sometimes it does not stop for 10 to 20 minutes. i think i'm going deaf from turning the radio up so i don't have to hear the clicking. i've had several other bad experiences with this vehicle that were not covered (i.e. timing went at 40,000 mi--big bill!). i will never buy another gm product--they do not stand behind their vehicles! *tr | |||
| 10/10/2003 | 45000 | 10 | 10/25/2002 |
| I have had my car in the shop several times for problems and they can typically replicate the problem, but cannot fix it. i have had 3 brake jobs on my car, as well as the calipers rebuilt, and my brakes still do not work right. the abs system fails constantly. i experience slides on dry surfaces even. i also have transmission, coolant, and fueling problems. i have had a fuel pump replaced finally, after the 3rd time of taking it in for not starting, 2 times prior there was nothing supposedly wrong. also, i am still getting only 125 miles on a tank of gas. they an reciprocate the problem but will not fix it. i also keep getting a low coolant and check engine message lights but they say nothing wrong. the power windows also drag and make marks on the window surfaces. they are very slow rolling up. the light in the radio area fades in and out, and the radio goes off and on alot as well as only the front speakers work primarily. back do not. accelerator pedal sticks, and causes car to rev up to 5000 rpms very scary!*ak | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 05/30/2002 | 2 | 10/18/2001 | |
| Vehicle shut down while traveling on highway without prior warning. dealership is aware of problem. *ak also the drivers power seat is inoperable at times, it makes a grinding noise, and at times would not move at all, there was a pulsation when brakes were being applied, brakes were replaced and the rotors were resurfaced, starter was replaced, there was a clunking nosie when driving straight or making turns, the dome light fell off, trunk is hard to close, consumer has to slam trunk to get it to close, the dealer found the latch out of adjustment, when starting vehicle there is a noise from the engine area, there was a noise coming from the wheel area, dealer could not duplicate consern, alternator was replaced, vehicle stalled, delaer replaced fuel sending unit, the clock radio was loosing time, the remote keyless entry will only work when consumer is close to the vehicle, the windows were making a scratching noise when being rolled up, the air conditon has an odor, steering wheel has a mild vibration when driving.*jb | |||
| EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES | |||
| 05/12/2010 | 101500 | ||
| Tl* the contact owns a 2002 pontiac grand am. the contact stated the vehicle would not start due to the security system failing. the vehicle was taken to a local repair shop for diagnostic testing where the mechanic advised the security pass lock had failed. the manufacturer was contacted but would not assist due to the vehicles age. the failure and current mileages were 101,500. | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 09/24/2004 | 45000 | 1 | 11/04/2003 |
| The jack collapsed while changing the front tire. this caused damage to the front end alignment. the jackwass available for analysis, and the dealer was contacted.*ak | |||
| EQUIPMENT - OTHER - LABELS | |||
| 01/23/2003 | 11800 | 1 | |
| The gas label was written incorrectly.*jb | |||