Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR
461510023171Abs pump running when not needed. *nj10/31/2007
07020103/01/200710021412Incorrect outer backing plate. outer backing plate has short centre protusion. outer backing plate should have tall center protrusion. *kb04/24/2007
316910010551Brakes caliper noise on apply. *eh12/01/2004
SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR
347710014875Tech 2 displays asterisk for the left front wheel speed sensor. *tt05/11/2005
0415200404/15/200410009220Vehicles may set anyone or a combination of front-wheel speed sensor anti-lock brake system codes as intermittent or hard failures. gm voicemail express. *tt09/17/2004
0096601/01/200400966A10007816Anti-lock braking system (abs) front wheel speed codes - jumper harness. *tt07/12/2004
00966B01/01/200410007293Abs front wheel speed codes - jumper harness. *tt06/09/2004
SERVICE BRAKES, HYDRAULIC
70909/01/200510018156Car issues - fix it right the first time (new issues in bold). to include 2006 and 2007 models. gm. tech link. *tt12/16/2005
05052300103/01/200510014985Revised brake system specifications. *tt05/13/2005
04052300409/01/200410011052Brake noise/creak during slow speed braking. also includes 2004 chevrolet malibu classic. *tt12/27/2004
300301/01/200410008862Brake noise/creak during slow speed braking. *mj08/24/2004
06130306/17/200310003704A review of warranty data and parts sent back to the warranty parts center indicates that brake rotors and pads are being replaced for presale lot rot corrosion issues. *tt10/28/2003
000523002B03/01/2003000523002A10001251Front disc brake pulsation. *tt04/25/2003
SERVICE BRAKES, HYDRAULIC - ANTILOCK
28090109/28/2001626552Some customers may complain of an abs light being present. *jg12/17/2001
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
31923192A10010632The anti-lock brake system indicator is illuminated and diagnostic trouble code c1236 is stored. *tt12/02/2004
14110111/14/2001628132Customers may comment that the anti-lock brake system indicator is illuminated and diagnostic trouble code 1236 stored. *tt03/05/2002
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
21060206/21/2002637253Information regarding the brake align kit. *tt11/21/2002
05150205/15/2002636679Additional information on repeat brake pulsation after an initial brake repair. *tt11/12/2002
02052200104/01/2002634845Service manual update regarding revised brake specifications. *tt10/09/2002
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
02260302/26/200310001848Brake pad replacement. *tt *jb07/23/2003
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
0408200404/08/200410009210The current brake rotor minimum allowable thickness after refinish, or minimum thickness specification, found in the past service manual applications are incorrect. please use correct information as follows. *tt09/17/2004
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
02180302/18/200310002556Metal rattle type noise from the rear of the vehicle. caused by a loose attachment spring clip at the rear brake line hose bracket. this clip is secured properly, but may not provide enough spring tension, which allows it to rattle agai09/05/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - DISC - ROTOR
05/20/200556000207/03/2003
 The car was bought used in july of 2003, it had 36k. in febuary 2005 the car had 53k, and needed the fromt brake pads changed. the pads were changed, and it's now may 2005, and the pads are almost gone. i've some research on the internety and found that several others have had this same problem with there car..please help...
04/07/2000600011/17/2001
 I purchased a new 2002 grand am, six months after purchase i brought car in for first time because of vibrations when braking at 50-60 mph, dealer had to do some work on rotors, had less than 6,000 miles!!!. brought car in again three months later with same complaint, told nothing wrong. brought car in two more times to dealer with same complain, again told nothing wrong. finally i brought car to auto shop and was told that rotors are gone, have less than 36,000 miles on car. mechanic indicated that he has had a lot of these cars coming in because of very thin rotors. i do not understand how rotors could be so worn in less than 6,000 miles and then have them be completely gone at 36,000 miles. i feel there is something wrong with rotors to begin with
SERVICE BRAKES, HYDRAULIC
10/02/200336000104/24/2003
 Bought the car in 03 had 30000 miles on it. ran great, loved the power... then about 6 months later(36,000) it started.. first was the brake pads, replaced those, found out that the pads had been installed incorrectly, thus wore the rotors. replaced the rotors. heard the clicking sound from under the dash, took car to electrician, replaced the relay.... 1 year later, heard grinding from front wheels, again.... found out the calipers were stuck at full brake, so the pads, rotors and calipers needed to be replaced. had the car stall as if it were out of gas.... could not restart, had to leave until morning(it was 3:00 am at the time), car restarted just fine in morning, still don't know what that was all about. now radio antenna went out, cd player skips like i am running over speed bumps all the time. also back speakers went out.. investigated and found that the metal on the speakers was installed touching the frame in the back window, causing them to short out... now car is surging at normal speeds, suspect bad fuel pump.. and once again the licking is back again. gm has paid $0 for repairs. they say it is not their fault... funny, i did not install these things and they are apparently problems that gm has been having. i love(rather loved) gm. i have always known them to be reliable and sturdy. this car has taught me otherwise. i can now see the direction that gm is going and i will never buy a gm vehicle again. if anyone has any other problems with their cars they can not figure out, let me know. i have been through this car about a 100 times and know what i am looking for. hoping gm wakes up and makes quality cars again. *jb
04/22/2004244681111/09/2003
 I bought this car in november 2003, in april of 2004 i started to have problems with the brake making noises. the car went into the shop and they replaced the driver side caliper and replaced front brake pads. in june of 2004 the car went back in for the same brake noise the shop resurfaced my rotors and replaced a missing brake clip. in july the car went back into the shop for the same brake noise again, the shop replaces the brake pads again and resurfaced the rotors again. it is now october and the noise is still there! in july 2004 the car went back into the shop for a knocking noise coming from the front end. the strut mounts were replaced. again in july the car went back in for the same front end noise. the shop replaced the steering rack which did not fix the problem so they put the old one back in. they then replaced the right front strut and lower control arm. the noise was not fixed. in october they replaced the stabilizer shaft isolators and also replaced the two front tires due to a bulletin. also in october they lubed all front end parts. with all the problems i decided to call to call gm themselves, sadly not much has been done though! *nm
03/04/200310000502/18/2002
 I have had many problems with the brakes on my car. i have had almost everything from pumping, noise, grinding, fading, and one time they didn't catch for a long time and i almost hit someone. *ak
07/15/20035000
 My wheel broke off while driving, had no steering and no brakes, not exactly sure what let go, was told covered under warranty and then after the car was fixed by the dealership the dealership said i had to pay, as this could not have happened. company sided with dealership and said would have someone from the company meet with me and look into the matter but has not. i've been waiting since nov02.
01/12/2004101/28/2002
 Brake pulsation when applying brakes. had vehicle at dealership six times. rotors replaced. problem blamed on over-torquing of lug nuts even though car has only been serviced at pontiac dealerships. also, car constantly floats from side to side and intermittent front end clanging. six repair attempts as well. *la
03/12/2003250001
 The front brakes did not hold, which caused extended stopping distance. *jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
12/19/2007435007
 Leaving work on december 19, 2007 i applied brakes for approaching traffic signal. brakes seemed to lock without slowing down or stopping my vehicle. i tried three times applying increasing pressure and the car would not stop. finally, after 4th attempt, brake seemed to give and slow/stop my vehicle. i was within inches of rear-ending vehicle in front of me at the traffic light. i took my vehicle to a mechanic and was told that they could not locate anything wrong. brakes continue to malfunction particularly if my car is cold or not used for a period of hours. now i have resorted to testing the brakes prior to driving. i am concerned for my safety and my 16 year old daughter who has recently started driving the car. my 2002 pontiac grand am was purchased new in april 2002 and only has approximately 45,000 miles. brake pads have already been replaced one and mechanic tell me that they are only slightly worn so do not need replacement currently. *tr
07/30/200548742207/15/2005
 We purchase a 2002 pontiac grand am se in july of 2005 from champion chevrolet in brighton michigan, we had it in to dealer within the first few weeks of owning it, which they didn't repair that day because what needed to be done would take to long so it was taken in the following sat. had the abs,trac control and the service engine soon sensor was replaced and there was a noise under the front drivers side which was fixed but came back a week later they told us that the noise was normal, i don't believe this as none of our other cars make this noise not even our chevy pickup truck. we also had it back in again for the sensors for the abs, trac control and the service engine light that keeps coming on. we cont'd to have this problem and still don't have it fixed. when the lights come on i don't have my abs brakes anymore and no trac control. my blinkers also have been giving me a problem as sometimes they work and other times they don't. most of the time i can get them to work if i put my hazard lights on for a few mins. but i should not have to. i have been a gm person all my life as my dad has worked for gm for 35 something yrs. but they need to fixs these problems as it is unsafe for me, my children, my husband or whoever else maybe in the car and the other drivers on the road especially here in michigan with snowy and icy roads. i also have read some of the other complaints here and it seems that there are a lot of other people having the same problems. i was also told today while getting my oil change done that there is a problem with the dexcool in this car too. i did look around on the net and notice that there seems to be a lot of people having this problem. i have not had this problem yet as i only have 50,000 miles on my car but some of the signs that people are talking about i have notice so it will go into a dealer to have it checked and i will be keeping my invoices as i hope gm does the right thing and takes care of this problem to. *nm
103/21/2003
 On a rainy day, light pulsating was felt when the consumer applied the brakes. *la the consumer stated when the brakes were applied, the vehicle continued to move. the brakes only performed that way in the winter and on rainy days. there was a squeaking sound coming from the abs motor and pump. *jb
01/02/200428000801/01/2001
 2002 pontiac grand am. 62.000 miles, repairs so far as follows. 1. front brakes replaced,rotors,pads,caliper insp,28,000 miles. 2. front brakes replaced again, rotors turned few months later. 3. intake manifold gaskets replaced.*ak 4.tires replaced due to slipping on the wheel , dealer stated this is common and not unsafe! 5. sterring rack and pinion replaced. 6. fuel pump replaced. 7. sterring alignment has always been an issue and car still pulls right. i will give the gm zone manager a oppritunity to buy back the car 23 jan 04. this car is unsafe to drive and a pain to own. there are several known issues with the grand am 107 tsb's alone and at least that many complaints, gm has a problem that needs attention asap.
10/10/2003450001010/25/2002
 I have had my car in the shop several times for problems and they can typically replicate the problem, but cannot fix it. i have had 3 brake jobs on my car, as well as the calipers rebuilt, and my brakes still do not work right. the abs system fails constantly. i experience slides on dry surfaces even. i also have transmission, coolant, and fueling problems. i have had a fuel pump replaced finally, after the 3rd time of taking it in for not starting, 2 times prior there was nothing supposedly wrong. also, i am still getting only 125 miles on a tank of gas. they an reciprocate the problem but will not fix it. i also keep getting a low coolant and check engine message lights but they say nothing wrong. the power windows also drag and make marks on the window surfaces. they are very slow rolling up. the light in the radio area fades in and out, and the radio goes off and on alot as well as only the front speakers work primarily. back do not. accelerator pedal sticks, and causes car to rev up to 5000 rpms very scary!*ak
13000112/17/2002
 When the brakes were depressed, the tires locked up, and the vehicle hydroplaned like it was on a wet surface.*ak the seat back falls down upon acceleration when driving. *ts. the consumer felt the abs was not performing as designed. the seat collapsed while driving, and the front rotors were resurfaced. *jb
212/01/2001
 Car purchased new. parking brake failed at 362 miles and 4670 miles. brake will not engage and release button is loose. brake failed suddenly both times.*ak
04/15/20022
 While driving, applied brakes and vehicle would not stop. front brakes locked up, resulting in hitting another vehicle. dealer contacted. *ak this vehicle was a rented vehicle in which 2 accidents occurred within a 16 hour period, both accidents were caused by the faulty abs, consumer was injured in one of the accidents. *slc
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
04/15/200440000110/15/2001
 I have a 2002 grand am gt, and the abs light started coming on, took to two diff repair shops (one was a midas) and both told me the right front bearings and abs sensor had to be replaced, and prob the left on in next cpl months. also took the car to a gm dealer, estimate of $475 for right bearing and sensor, and prob the left one in next few months. all 3 places told me that its a common problem in the grand am, aleros and some buicks (same front end i guess)....
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
01/17/200514
 2002 pontiac grand am developed problems with the brakes and the emergency brake equipment. *mr the vehicle stalled as the consumer backed out of the driveway when the vehicle was placed in drive. the emergency brake would hang up. the traction control light stayed on. there was an occasion when the consumer could not get the traction control to re-engage. the dealer claimed to have found nothing. the rotors were replaced along with the emergency brake pads which was stated to be beyond specifications. three loud bangs had come from the left rear wheel. the consumer experienced numerous electrical problems and oil leaks. *sc
 Consumer called complaining about having problems with brakes. also stated that the front brakes have been change between seven to eight on a period of eight months. dealer was contacted and stated that there is nothing wrong with the brakes but the master cylinder the calipers the brake hose and the problem still there. ts
05/30/2002210/18/2001
 Vehicle shut down while traveling on highway without prior warning. dealership is aware of problem. *ak also the drivers power seat is inoperable at times, it makes a grinding noise, and at times would not move at all, there was a pulsation when brakes were being applied, brakes were replaced and the rotors were resurfaced, starter was replaced, there was a clunking nosie when driving straight or making turns, the dome light fell off, trunk is hard to close, consumer has to slam trunk to get it to close, the dealer found the latch out of adjustment, when starting vehicle there is a noise from the engine area, there was a noise coming from the wheel area, dealer could not duplicate consern, alternator was replaced, vehicle stalled, delaer replaced fuel sending unit, the clock radio was loosing time, the remote keyless entry will only work when consumer is close to the vehicle, the windows were making a scratching noise when being rolled up, the air conditon has an odor, steering wheel has a mild vibration when driving.*jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
03/17/2004620273
 When braking there was extended stopping distance, and steering wheel vibrated. dealership was notified, but did not resolve the problem. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
09/07/200631505109/21/2002
 Dt*: the contact stated while driving various speeds, the vehicle's right front wheel made a rubbing noise. updated 10/4/2006 - the dealer has rotated, balanced and mounted new tires on the vehicle but the noise continued. the calipers had to be resurfaced and lubed. goodyear eagle r4a. *nm
04/02/2004590003
 While braking vehicle pulsated. dealership repaired all four of the brake rotors/brake lines/calipers. however, consumer was still having the same problems. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
01/01/19011
 2002 pontiac grand am developed brake problems.***no answer required***. *mr the consumer heard a grinding noise from the front brakes. the vehicle was taken to be inspected in it was found that the inside pads on both side were rubbing metal to metal. *nm
05/20/200556000207/03/2003
 The car was bought used in july of 2003, it had 36k. in febuary 2005 the car had 53k, and needed the fromt brake pads changed. the pads were changed, and it's now may 2005, and the pads are almost gone. i've some research on the internety and found that several others have had this same problem with there car..please help...
10/04/200415800108/27/2002
 Had new front brake pads and rotors put on car with under 16,000 miles on it. sometimes brakes vibrate and make noise. called dealer and was told brakes were not covered under warranty because it's normal wear and tear unless there was a mechanical problem. *ak
04/13/200320000012/23/2001
 2002 pontiac grandam gt-1 has continuous grinding, rubbing, and popping sounds from the front steering. also has uncontroled power steering where the car could go off the road. dealerships can or will not try to find these serious defects, they say that it is the tires that is causing these defects.this is the second new gt-1 within the past three years with the same defects that i have owned.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
04/01/200424932502/14/2002
 Front end rotor problems. replaced rotors three times since i bought it brand new 02/2004. the first time was in 04/2004. also had to replace both front window motors due to failure. has been in the shop 5 times and only has 39000 miles on it. *nm
10/04/200415800108/27/2002
 Had new front brake pads and rotors put on car with under 16,000 miles on it. sometimes brakes vibrate and make noise. called dealer and was told brakes were not covered under warranty because it's normal wear and tear unless there was a mechanical problem. *ak
04/02/2004590003
 While braking vehicle pulsated. dealership repaired all four of the brake rotors/brake lines/calipers. however, consumer was still having the same problems. *ak
11/22/200330000209/14/2001
 I have had to replace the front rotors on my car 2 times and don't even have 30000 miles on it. yet, i bought it brand new with bad rotors, and now it did it again, and my mechanic has told me he has had several vehicles with the same issue. i took it to the dealer, and they replaced the rotors. very nosey brakes, and when sitting still it was almost like a light vibrating.*ak
04/13/200320000012/23/2001
 2002 pontiac grandam gt-1 has continuous grinding, rubbing, and popping sounds from the front steering. also has uncontroled power steering where the car could go off the road. dealerships can or will not try to find these serious defects, they say that it is the tires that is causing these defects.this is the second new gt-1 within the past three years with the same defects that i have owned.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM
07/18/20031
 Consumer stated they were having problems with brake drums. dealer notified. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
04/02/2004590003
 While braking vehicle pulsated. dealership repaired all four of the brake rotors/brake lines/calipers. however, consumer was still having the same problems. *ak