Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 040308010 | 06/01/2004 | 10012182 | Changes to labor time guide relating to front suspension labor operations components. *eh | 02/16/2005 | |
| 3263 | 10011819 | Front suspension noise on turns. *eh | 02/01/2005 | ||
| 040308015A | 05/01/2005 | 040308015B | 10011062 | Squeaking noise in front end on turns. *tt | 12/28/2004 |
| 020308008 | 11/01/2002 | 10000465 | Rattle, creak, popping type noise from front of vehicle when turning. *tt | 02/27/2003 | |
| 051602 | 05/16/2002 | 636684 | Some customers may comment about a metal bumping or banging type noise over bumps under the front suspension area of the vehicle. *tt | 11/12/2002 | |
| 020310003 | 06/01/2002 | 634881 | Concerns with scraping/scrunching noise from front of vehicle during low speed turning and braking. *tt | 10/10/2002 | |
| 010308003A | 02/01/2002 | 010308003 | 629407 | Some customers may comment on a squawk noise from the front and/or rear suspension while driving. *tt | 04/02/2002 |
| 010308003 | 10/01/2001 | 627662 | Information regarding squawk noise from front and/or rear suspension. *yh | 02/13/2002 | |
| 050901 | 09/05/2001 | 626054 | Some customers may comment of a squawk noise from the front or rear suspension area. *slc | 12/12/2001 | |
| SUSPENSION - FRONT | |||||
| 02139 | 01/01/2004 | 10008871 | Squeak or rub type noise on turns coming from the front suspension as if it is coming from the shock absorber or the top mount. *tt | 08/25/2004 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 021303 | 02/13/2003 | 10002550 | Front wheel bearing replacement. *tt | 09/04/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 6000 | 6 | ||
| Vehicle shakes severely while driving.the shake is worse when the brake is depressed. dealership serviced the vehicle 6 times, in which they resurfaced the rotors, replaced the brake pad rotor twice, aligned the front end, and rotated and balanced the tires. the shaking this exist.*ak | |||
| 07/15/2003 | 5000 | ||
| My wheel broke off while driving, had no steering and no brakes, not exactly sure what let go, was told covered under warranty and then after the car was fixed by the dealership the dealership said i had to pay, as this could not have happened. company sided with dealership and said would have someone from the company meet with me and look into the matter but has not. i've been waiting since nov02. | |||
| 5 | 08/17/2003 | ||
| Problems with suspension and power steering.*mr in addition, failed suspension. inspected vehicle for popping type of noise when turning right at low speeds, such as parking lot turns. vehicle was at dealership once for power steering system and four times for suspension. consumer feels she's entitled to another vehicle or compensation for a lemon calculated in accordance with the lemon law. *ph | |||
| 05/30/2002 | 2 | 10/18/2001 | |
| Vehicle shut down while traveling on highway without prior warning. dealership is aware of problem. *ak also the drivers power seat is inoperable at times, it makes a grinding noise, and at times would not move at all, there was a pulsation when brakes were being applied, brakes were replaced and the rotors were resurfaced, starter was replaced, there was a clunking nosie when driving straight or making turns, the dome light fell off, trunk is hard to close, consumer has to slam trunk to get it to close, the dealer found the latch out of adjustment, when starting vehicle there is a noise from the engine area, there was a noise coming from the wheel area, dealer could not duplicate consern, alternator was replaced, vehicle stalled, delaer replaced fuel sending unit, the clock radio was loosing time, the remote keyless entry will only work when consumer is close to the vehicle, the windows were making a scratching noise when being rolled up, the air conditon has an odor, steering wheel has a mild vibration when driving.*jb | |||
| SUSPENSION - FRONT | |||
| 07/30/2005 | 48742 | 2 | 07/15/2005 |
| We purchase a 2002 pontiac grand am se in july of 2005 from champion chevrolet in brighton michigan, we had it in to dealer within the first few weeks of owning it, which they didn't repair that day because what needed to be done would take to long so it was taken in the following sat. had the abs,trac control and the service engine soon sensor was replaced and there was a noise under the front drivers side which was fixed but came back a week later they told us that the noise was normal, i don't believe this as none of our other cars make this noise not even our chevy pickup truck. we also had it back in again for the sensors for the abs, trac control and the service engine light that keeps coming on. we cont'd to have this problem and still don't have it fixed. when the lights come on i don't have my abs brakes anymore and no trac control. my blinkers also have been giving me a problem as sometimes they work and other times they don't. most of the time i can get them to work if i put my hazard lights on for a few mins. but i should not have to. i have been a gm person all my life as my dad has worked for gm for 35 something yrs. but they need to fixs these problems as it is unsafe for me, my children, my husband or whoever else maybe in the car and the other drivers on the road especially here in michigan with snowy and icy roads. i also have read some of the other complaints here and it seems that there are a lot of other people having the same problems. i was also told today while getting my oil change done that there is a problem with the dexcool in this car too. i did look around on the net and notice that there seems to be a lot of people having this problem. i have not had this problem yet as i only have 50,000 miles on my car but some of the signs that people are talking about i have notice so it will go into a dealer to have it checked and i will be keeping my invoices as i hope gm does the right thing and takes care of this problem to. *nm | |||
| 05/07/2002 | 1 | 12/01/2001 | |
| Had front & rear wheel alignment done 3 times in the may 2002 with no correction done to correct the problem of the pulling back & forth from side to side and keeping the car to stay on the road.this has started to wearing down my tires at a accelrated rate, which may have to be replaced.fuel injection system is making the car idle very rough while sitting/parked.*ak | |||
| 10/19/2001 | 4 | 09/21/2001 | |
| Steering felt loose, alignments were done, but did not remedy the problem. vehicle was taken to dealer 4 times, could not find a problem. consumer lost control of vehicle, and went off the road. *ak. there were 2 injuries.*yd | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 04/15/2004 | 40000 | 1 | 10/15/2001 |
| I have a 2002 grand am gt, and the abs light started coming on, took to two diff repair shops (one was a midas) and both told me the right front bearings and abs sensor had to be replaced, and prob the left on in next cpl months. also took the car to a gm dealer, estimate of $475 for right bearing and sensor, and prob the left one in next few months. all 3 places told me that its a common problem in the grand am, aleros and some buicks (same front end i guess).... | |||
| SUSPENSION - REAR | |||
| 07/28/2002 | 08/01/2001 | ||
| No summary listed for above vehicle. *ak | |||