Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/01/2008 | 95822 | 1 | |
| On 9/1/08, i was driving north on 275 from tampa, approximately 50 miles, when i heard a thumping noise and pulled immediately to the side of the road. upon examination, i found that the tread of the tire had peeled off and did a lot of damage to my car, left front. called aaa to put on the spare (donut) and drove slowly to dunedin, florida, for my work week. called state farm and was advised to take care to garage, covered under comprehensive coverage, less $250 deductible.. dunedin garage replaced front left fender and repaired damage to front bumper and front left door. had to replace two front tires, which i had to pay for. rental car during one week repair was 80% paid by state farm state farm picked up the damaged tire from dunedin garage. *tr | |||
| 09/07/2006 | 31505 | 1 | 09/21/2002 |
| Dt*: the contact stated while driving various speeds, the vehicle's right front wheel made a rubbing noise. updated 10/4/2006 - the dealer has rotated, balanced and mounted new tires on the vehicle but the noise continued. the calipers had to be resurfaced and lubed. goodyear eagle r4a. *nm | |||
| 2 | 10/03/2003 | ||
| Steering wheel shook when braking. took vehicle to the dealer, and dealer replaced the two front tires. however, steering wheel was still shaking so the mechanic replaced some lugs nuts. *ak | |||
| 09/30/2003 | 30000 | 1 | 11/01/2001 |
| Goodyear and pontiac have had issues with tires that were installed on the grand am gt since 1999. there is a problem with the rain grove that cuases the tires to slowly become defective by causing a rubbing situation. no recall issued and will only replace two front tires since the issue starts there. will only replace other two defective tires if they get rotated and this happens under warranty.*ak | |||
| 10/03/2003 | 0 | 11/01/2001 | |
| Issue concerns tsb 02-03-10-003. the vehicle is 2002 pontiac grand am gt with aluminum alloy wheels and 16 inch eagle rsa tires. the vehicle has 41,000 miles and is not under warranty. prior to oct. 3 2003 - a scrunching and grinding noise in the front part of the vehicle that sounds like a wheel bearing or brake assembly went bad. decided that the problem was bad enough to take to local dealership. the dealership determined that cause was combination of the stock aluminum wheel and the stock goodyear rsa tire described in tsb 02-03-10-003 and that they were unable to repair the problem without replacing the tires. the decision was if i wanted the problem fixed, i have to pay for 4 new tires. i brought 3 issues to the attention of the dealer: 1. this is a safety issue because any other mechanical failures of a similar sound will not be heard over the current sound and therefore be left unchecked until a time when the part could fail catastrophically. 2. it is a safety issue for the reason that under pressure or heat deviating from the norm as a result of the tire and rim rubbing in such a way to cause the sound. 3. it would be very difficult to resell a vehicle that was unsafe. for these three reasons i requested that the dealership pay for the repairs. they said that they did not have the power to make that decision and that i should contact the manufacturer. oct. 3 2003 i contacted pontiac customer assistance and spoke to merrill hammond concerning the problem. she said that pontiacs position is that the car is operating within normal and acceptable parameters and did not have to pay for the repair since it was not a safety recall. told that if i had brought the car in under warranty, new tires would have been put on the car by the manufacturer. she suggested i contact the nhtsa if i was unhappy with the safety issues concerning tsb. i feel the car is unsafe and that a recall should be issued for the tire combination stated in the tsb. *la | |||
| 04/13/2003 | 20000 | 0 | 12/23/2001 |
| 2002 pontiac grandam gt-1 has continuous grinding, rubbing, and popping sounds from the front steering. also has uncontroled power steering where the car could go off the road. dealerships can or will not try to find these serious defects, they say that it is the tires that is causing these defects.this is the second new gt-1 within the past three years with the same defects that i have owned. | |||
| 02/19/2003 | 1 | ||
| The tires vibrated excessively when driving at speeds of 60 mph and above, the vibration was intermittent. *jb | |||
| 04/26/2002 | 2 | 01/30/2002 | |
| Driver's seat belt is designed in a way that it cannot be adjusted on frame of vehicle, when worn it goes across driver's neck.*ak consumer also stated the driver side door closes on its own after being opened when on an incline, consumer also stated the tire experienced a flat.*jb | |||
| 1 | |||
| Vehicle is making grinding/ rubbing noises. took vehicle to dealer, and dealer indicated that goodyear, eagle tires were rubbing against rim of vehicle, size# p225/50r16, dot#t303462gcw. *ak *yd | |||
| TIRES - BEAD | |||
| 04/13/2003 | 20000 | 0 | 12/23/2001 |
| 2002 pontiac grandam gt-1 has continuous grinding, rubbing, and popping sounds from the front steering. also has uncontroled power steering where the car could go off the road. dealerships can or will not try to find these serious defects, they say that it is the tires that is causing these defects.this is the second new gt-1 within the past three years with the same defects that i have owned. | |||