Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 3055 | 3055 | 10021347 | Numerous electrical conditions which include windshield wipers, turn signal lamps, air bags, stop lamps, and hazard lamps. *kb | 04/05/2007 | |
| 07142004 | 07/14/2004 | 10013189 | Numerous intermittent or hard failure electrical problems. *eh | 04/12/2005 | |
| 07272004 | 07/27/2004 | 10013147 | Intermittent or inoperative functions of the windshield wipers, the trunk release, the radio, the turn signal lamps, power mirrors, the airbag lamp, door locks, the stop lamps, hazard lamps, heater and air condition systems, power seat, or | 04/11/2005 | |
| 3099 | 01/01/2004 | 10010029 | Numerous electrical conditions. *sc | 11/03/2004 | |
| 3055 | 01/01/2004 | 10009595 | Harness chaffing on instrument panel to knee bolster bracket causing numerous electrical conditions. *tt | 10/08/2004 | |
| 01758 | 01/01/2004 | 10006382 | Code b1327 diagnostics missing. *mr | 04/30/2004 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| 080503 | 08/05/2003 | 10003871 | The purpose of this message is to provide information about a new product emission recall. the recall number of 03042. this recall is for vehicles in dealer inventory only. some of these vehicles may have been built with sparkplugs that | 11/05/2003 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 01740 | 01/01/2004 | 10006270 | Cross injector wires causing misfire at steady state speed and rpm, malfunction indicator lamp (mil) illuminated, and a p0300 set. sit bulletin 1460291. *tt | 04/27/2004 | |
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||||
| 3648 | 10018915 | Hesitation on acceleration after internal engine repairs - check injector harness orientation. *tt | 01/24/2006 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/14/2012 | 125000 | ||
| Won't start without holding key to on position for 10 minutes.turn signal keeps making clicking sound for up to 2 minutes after turning off signal. | |||
| 09/07/2012 | 159000 | 1 | |
| Fire started under hood and continued through dashboard. *tr | |||
| 09/07/2012 | 159000 | ||
| Fire started under hood and continued through dashboard | |||
| 03/21/2011 | |||
| There are times when i go to start the car and nothing happens, all light work fine just dont start. the security light flashes and you wait 10 mins and then the car starts. i had the sensor replaced and now a year later the same problem. i have done lots of research online and this is a huge problem and gm never owned up to by doing a recall. this affects pontiac, oldsmobile and several others. i think they need to step up here and come up with a solution to what is their problem. thanks | |||
| 10/09/2010 | |||
| Turn signal keeps making a clicking sound minutes after signal is off,also theft light comes on once a week not recognizing key. | |||
| 03/26/2012 | 150100 | ||
| I drove home sunday night and monday morning when i attempted to start my car it would not start the radio and lights came on but the engine would not start. i was told it was the pass code and now that i look it up online there are many other people with the same problem | |||
| 06/16/2011 | 130000 | ||
| Tl- the contact owns a 2004 pontiac grand am. while parked the contact turned the key in the ignition but the vehicle would not start. the manufacturer was contacted and had a computer technicians come out to inspect the vehicle at the contacts home. the technician ran a diagnostics test and determined the pass code needed to be replaced in the ignition system. the technician was able to start the vehicle but did not guarantee the failure would not recur if the pass code was not replaced. the vehicle was not repaired. the vin was unavailable. the approximate failure mileage was 130,000. ds | |||
| 11/01/2008 | 50000 | ||
| My 2004 pontiac grand am makes a constant clicking noise like the turn signal is on, but they are not. the noise varies from a very slow speed to really fast and just starts and stops at random. | |||
| 03/13/2011 | |||
| Gm vats/passlock system shuts down vehicles anytime, anywhere, without warning....even in -10 degree temps in blizzard conditions ten miles from the nearest house. the dealers soak people for $600 - $1200 to replace fuel pumps, key cyliders, ecms and bcms but the problem persists. your organization shows a post for a few drops of oil while braking but this passkey issue is a danger to anyone who owns a 1999-2005 gm vehicle. the car just stops right in the middle of the thruway, during rush hour, in some cases. thousands of people are having this problem and gm refuses to issue a recall or even offer a reliable solution that we're more than willing to pay for. our cars turn into lawn ornaments and thats about all. | |||
| 03/20/2010 | 68000 | ||
| Fast clicking noise coming from radio/hazard light area. this happens when no signal lights is on. | |||
| 12/28/2010 | 65000 | ||
| 2004 pontiac grand am with approximately 65,000 miles. clicking sound normally associated with directional/turn signal is being heard, even when directional is not in use. sometimes the clicking is activiated by moving or turning the steering wheel. the clicking is not constant or consistent, but it does occur every time the directional signal is used. the sound appears to come from the dashboard area (near the radio and hazard light button). the dealership is aware of the issue and has diagnosed it as a faulty/dirty multifunction switch, which he says he replaces frequently. if this is a known issue, i believe general motors (pontiac) should address the issue before it turns more serious. | |||
| 02/23/2008 | 37071 | ||
| On 02/23/2008, vehicle would not start and was taken to gm certified auto center. performed diagnostic circuit check - passlock systems failure. replaced passlock cylinder and switch. on 05/22/2008, taken to a different gm certified auto center. diagnostic found ignition cylinder loose internally causing loss of contact. replaced ignition cylinder and switch for the second time in only four months. on same day (05/22/2008), driver reported a clicking type noise as if turn signals were on when they weren't. diagnostic found internal failure in multi-function switch - replaced. on 12/29/2010, clicking noise returned and vehicle taken to gm certified auto center. diagnostic found internal short/failure in multi-function switch and it was replaced for a second time. when leaving auto center, service engine soon light on. diagnostic indicated ignition switch needed to replaced, for a third time. | |||
| 12/28/2010 | 65000 | ||
| 2004 pontiac grand am with approximately 65,000 miles. clicking sound normally associated with directional/turn signal is being heard, even when directional is not in use. sometimes the clicking is activiated by moving or turning the steering wheel. the clicking is not constant or consistent, but it does occur every time the directional signal is used. the sound appears to come from the dashboard area (near the radio and hazard light button). the dealership is aware of the issue and has diagnosed it as a faulty/dirty multifunction switch, which he says he replaces frequently. if this is a known issue, i believe general motors (pontiac) should address the issue before it turns more serious. | |||
| 02/23/2008 | 37071 | ||
| On 02/23/2008, vehicle would not start and was taken to gm certified auto center. performed diagnostic circuit check - passlock systems failure. replaced passlock cylinder and switch. on 05/22/2008, taken to a different gm certified auto center. diagnostic found ignition cylinder loose internally causing loss of contact. replaced ignition cylinder and switch for the second time in only four months. on same day (05/22/2008), driver reported a clicking type noise as if turn signals were on when they weren't. diagnostic found internal failure in multi-function switch - replaced. on 12/29/2010, clicking noise returned and vehicle taken to gm certified auto center. diagnostic found internal short/failure in multi-function switch and it was replaced for a second time. when leaving auto center, service engine soon light on. diagnostic indicated ignition switch needed to replaced, for a third time. | |||
| 12/28/2010 | 65000 | ||
| 2004 pontiac grand am with approximately 65,000 miles. clicking sound normally associated with directional/turn signal is being heard, even when directional is not in use. sometimes the clicking is activiated by moving or turning the steering wheel. the clicking is not constant or consistent, but it does occur every time the directional signal is used. the sound appears to come from the dashboard area (near the radio and hazard light button). the dealership is aware of the issue and has diagnosed it as a faulty/dirty multifunction switch, which he says he replaces frequently. if this is a known issue, i believe general motors (pontiac) should address the issue before it turns more serious. | |||
| 02/23/2008 | 37071 | ||
| On 02/23/2008, vehicle would not start and was taken to gm certified auto center. performed diagnostic circuit check - passlock systems failure. replaced passlock cylinder and switch. on 05/22/2008, taken to a different gm certified auto center. diagnostic found ignition cylinder loose internally causing loss of contact. replaced ignition cylinder and switch for the second time in only four months. on same day (05/22/2008), driver reported a clicking type noise as if turn signals were on when they weren't. diagnostic found internal failure in multi-function switch - replaced. on 12/29/2010, clicking noise returned and vehicle taken to gm certified auto center. diagnostic found internal short/failure in multi-function switch and it was replaced for a second time. when leaving auto center, service engine soon light on. diagnostic indicated ignition switch needed to replaced, for a third time. | |||
| 12/28/2010 | 65000 | ||
| 2004 pontiac grand am with approximately 65,000 miles. clicking sound normally associated with directional/turn signal is being heard, even when directional is not in use. sometimes the clicking is activiated by moving or turning the steering wheel. the clicking is not constant or consistent, but it does occur every time the directional signal is used. the sound appears to come from the dashboard area (near the radio and hazard light button). the dealership is aware of the issue and has diagnosed it as a faulty/dirty multifunction switch, which he says he replaces frequently. if this is a known issue, i believe general motors (pontiac) should address the issue before it turns more serious. | |||
| 02/23/2008 | 37071 | ||
| On 02/23/2008, vehicle would not start and was taken to gm certified auto center. performed diagnostic circuit check - passlock systems failure. replaced passlock cylinder and switch. on 05/22/2008, taken to a different gm certified auto center. diagnostic found ignition cylinder loose internally causing loss of contact. replaced ignition cylinder and switch for the second time in only four months. on same day (05/22/2008), driver reported a clicking type noise as if turn signals were on when they weren't. diagnostic found internal failure in multi-function switch - replaced. on 12/29/2010, clicking noise returned and vehicle taken to gm certified auto center. diagnostic found internal short/failure in multi-function switch and it was replaced for a second time. when leaving auto center, service engine soon light on. diagnostic indicated ignition switch needed to replaced, for a third time. | |||
| 11/25/2010 | 92000 | ||
| Tl-the contact owns a 2004 pontiac grand am. upon starting the vehicle she noticed the security light located on the dashboard was illuminating. after driving for approximately 30 minutes the light stopped illuminating. the failure continued to recur intermittently for approximately 2 weeks until the vehicle would no longer start. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure and current mileages were 92,000. the vin was unavailable. sm. | |||
| 08/01/2010 | 70000 | ||
| Passlock security system is failing. car will start up perfectly one day but then the next day it may not start and the security light will be flashing. takes ten minutes to reset. basically you don't know when and what day that your car will start and its a huge nuisance. i'm not spending over 600 dollars to get this fixed when this product should have already been recalled. it's ridiculous. | |||
| 08/01/2010 | 70000 | ||
| I own a 2004 pontiac grand am. there is an electrical problem with the car that causes a security malfunction. on numerous random occasions when i put the key in the ignition and try to start my car and security light comes on the car will not start. i have to wait 10 minutes until the security light turns off and then re-start the car. i have not been able to correct this failure. i bought the car august of 2010 and have had the problem the entire time. | |||
| 05/01/2010 | 50000 | ||
| The turn signal switch in the car or the hazard switch seem to be defective. it constantly keeps clicking after i use it and sometimes rarely i can see smoke from the steering column. i have seen multiple complaints on this issues i am not sure why it hasn't been recalled. | |||
| 08/20/2010 | 63922 | ||
| Security light came on while driving in interstae 80 to kearney nebraska. dealership in fremont told me not to turn off car until i got to destination. told it may not start again. talked to two different dealerships one in kearney nebraska and one in fremont nebraska. the dealership in kearney said they could not get to it due large volume of business. told me to leave it in on position for 10 minutes then restart car. i got back to fremont and the dealership in fremont verified the problem. the security sensor was having trouble acknowledging the key and thought someone was stealing the car. the car possible not start again or shut down.the fremont dealership replaced the ignition cylinder and wiring harness. it cost $630.00. i asked if they had heard of this problem. they said yes, that they had seen it quite frequently. i checked the internet and there were numerous blogs and statements to the same situation that others had experienced the same problem. | |||
| 04/03/2010 | 105000 | ||
| My 2004 grand am i have a clicking noise from thje dash area and ever so often smoke from the streeting column. also the driver side weather stripping does not fit right. weather stripping flew off while driving on the hightway. | |||
| 02/01/2010 | |||
| Passlock system 2004 grand am pontiac, the security light is blinking and read the manual follow the steps but my car wont crank up | |||
| 03/01/2010 | 96000 | ||
| I love my pontiac gram am, the car not starting has been the only problem with the car. just called the dealler ship and they said it would cost about $419 to fix the problem. i already spent $1000 or more on towes and new battieries, etc. till i learned the 10 min trick. i'm getting sick and tired of waiting the ten minutes for my security light to reset. what does it take for a recall this problem. i can't imagine how many more people have had to have this problem. | |||
| 02/21/2010 | 66000 | 1 | |
| Car will not start. passlock security system bad. have to leave ignition on for 10 minutes to let system reset. found pages of complaints about the gm passlock security system on the web. i guess nothing will be done till somehow there is a death. with the gov. now owning a part of gm the nhtsa is now really in gm's back pocket and will not do anything. *tr | |||
| 02/02/2010 | 1 | ||
| Turn signal switch clicking, when after using the turn signal and during driving. i took it to the dealership they said it was the turn signal switch. i see that in december 2004 gm issued a policy covering turn signal/hazard flasher for a replacement. we did not receive a letter about this. i would like you to look into this and see if the 2004 grand am is also included in this recall, if so how do i go about to get the dealership the proper papers to fix this issue at no cost to me. this has been an occurring issue since early 2009, i just had time today to get it to the dealership to have it looked at, because the clicking is getting worse. *tr | |||
| 12/15/2009 | 99000 | 1 | |
| 2004 pontiac grand am got in car, and car would not start. lights come on, radio on just wouldn't start. i had to be late work because i didn't have a ride and googled the problem, finally found out it is a problem with the security system and lots of people are having it. it has since happened one more times since the first time (first time was 12/15/09) today is the 16th. twice in two days. it is winter and i hope this doesn't happen when i am with my kids. it's to cold for that. i have heard when people take their cars in to gm to have it fixed it costs about $600.00 and there is no way we have the money for that so right now we are having to put the key to on position and wait 10 minutes for the security system to reset. it will start then but that is so frustrating and if it happens when we are away from home this winter it will be cold as well. i can't believe when i searched online the amount of people having this same problem as me! *tr | |||
| 09/25/2009 | 1 | ||
| The passlock system in my 2004 grand am keeps acting up. i go to start my car and i have to put my key in the on position for 10 min. this could be a safety issue. my car shut off while driving it the other day. power steering was not working. had to glide to a stop. was told this was a malfunction of the passlock system. i think that this is a recall situation and needs to be addressed. dealership cannot figure out what is causing this problem other than it is a passlock system malfunction. *tr | |||
| 09/11/2009 | 74633 | 1 | |
| Pass lock on grand am 2004 se keeps turning car off when running./will not start for 10 min when trying to start. *tr | |||
| 07/21/2009 | 106033 | 1 | |
| Problem with the passlock system on '04 pontiac grand am. car won't start and is unpredictable. the temp fix is to turn ignition on for 10+ minutes then turn off and car will start. this is a big problem when you're at places like a gas station. there are reports all over the internet of this same problem and pontiac needs to recall and fix the problem. *tr | |||
| 01/24/2009 | 1 | ||
| 2004 grand am will randomly not start. i have had the fuel pump and key switch replaced and the car still does not start sometimes. twice the car has shutdown while driving. the door locks will unlock when the cars shuts off while driving. *tr | |||
| 01/16/2007 | 1 | ||
| Clicking noise that sounds like turn signal, though turn signal nor hazards come on. sound is very unpredictable, and very annoying. have notices small wisps of smoke coming from steering column, but thought it was only dust until reading other complaints. have taken to dealer and was told they had no idea what the problem might be. *tr | |||
| 07/17/2008 | 1 | ||
| My 2004 pontiac grand am wouldn't start, changed a few small things, fuel filter, etc, but still wouldn't start. had to have it towed. i read about the passlock system and it worked. when i got to the dealer, their diagnostic didn't find anything wrong. i have not had it happen again, but am afraid to drive it because i also read that after the passlock system fails multiple times, it fouls the computer and the car could die when i'm driving down the highway at 70, and not be able to control the car. *tr | |||
| 07/01/2008 | 7100 | 1 | |
| My 2004 grand am is having several ongoing problems. it wont start and when it does it dies constantly. i almost ran into a ditch after it lost power going 50 mph. another time it lost power in the middle of a three lane street with a green light. i was barley missed by two different vehicles going 45mph. my pontiac grand am' has a security problem involving a passlock failure. i got in my car today, and it wouldn't start again. pontiac says to turn the key on for 10 min and reset the computer every time i try to start my car. i work late nights. i can't take the chance to see if its going to start or i have to sit in the dark for ten minutes and wait for my car to start. i also have had to replace the hazard relay and the multifunction rely like hundreds of other grand am owners. in 2003 pontiac recalled cars with the same issue. im not sure why they aren't taking care of the 2004 problems. *tr | |||
| 07/16/2008 | 57280 | 1 | |
| Car started popping fuses for the parking lights and dash lights then my wife was at bank and lights came on automatically then the harness under dash started smoking i had to cut power from battery to stop fire. *tr | |||
| 05/01/2006 | 50000 | 1 | |
| On my 04 grand am after using turn signal,clicking noise started coming from behind hazard signal and now sometimes a puff of smoke has started coming from the steering column with only 43k on car, replaced hazard switch, fixed for only 2 days then same problem, noticed complaints of same problem and this was a recall on earlier models, shouldn't this recall be extended?? please go to www.mycarstats.com there are many complaints of the problem. more complaints from other owners. 2nd complaint of turn signal electrical problem. result of defective multifunction switch also present in other years as well and other gm vehicles. in researching this problem i have found it is not a matter of if but when it will happen. car was repaired 1/18/08. this is the description of the repair from the mechanic: diagnose clicking noise in dash, remove dash face - check wiring, switches, tbs's and recalls. problem caused by short in multi function switch that damaged flasher unit. r&r steering column covers and air bag to replace multi function switch, replace hazard lamp flasher unit. part description: multi function switch assembly (headlamps, wipers, turn signals, dimmer all in one unit.) hazard lamp/flasher unit assembly. total cost $474.31. if you will refer back to 2000, gm recall no03043 and 2001 gm recall no03043 you will see they were recalled for the same thing! in addition to a possible crash due to the defective switch that you noted, you might want to add that 1) very distracting 2) if not repaired, the brake lights start to fail 3) steering assembly starts smoking. i hope something is done before someone dies. this safety issue needs to be addressed before some gets hurt or dies. i made pontiac aware of condition with out resolve. also the person whom i spoke to did not speak or understand english very well. please help get this resolved. *tr | |||
| 05/21/2007 | 55000 | ||
| Tl*the contact owns a 2004 pontiac grand am. the contact stated that the pass lock system prevented the vehicle from starting. he would have to leave the key in for ten minutes and wait for the security light to stop blinking. the pass lock system would reset itself and then he could start the vehicle. the manufacturer stated that nothing could be done to assist. the vehicle has not been diagnosed by the dealer. the current mileage was approximately 67,000 and failure mileage was approximately 55,000. | |||
| 05/10/2008 | 62700 | 1 | |
| This is the 2nd time my car is running fine when i turn it off and when i go out to run an errand, there is no power at all. when i turn the key, there is nothing at all. everything is completely dead, nothing lights up at all. it happened the 1st time earlier this winter and the garage was able to reset it and it started right up. i have tried putting the key to the on position and waiting 10 minutes and turn it to the off position and then trying to start it. there is still nothing. i assume i will have to have it towed to the garage and possibly have the ignition switch replaced. i figure that is what it must be because i have been doing research on the internet and alot of consumers have had the same problem and that is what was wrong and i also noticed that it can happen again at any time leaving people stranded. i just happened to be that both times i was in my own yard when it did it to me. *tr | |||
| 02/10/2008 | 1 | 07/27/2005 | |
| On my 2004 grand am noticed after using turn signal... clicking noise coming from dash behind hazard signal started and now smoke has started coming from the steering column with only 43k miles on car... noticed several other complaints of the same problem and that this was recalled on earlier models... shouldn't this recall be extended?? *tr | |||
| 01/16/2008 | 59240 | 1 | 06/14/2005 |
| Second complaint regarding the turn signal electrical problem. this problem is a result of a defective multifunction switch and is present in other years of the grand am as well as other gm vehicles. in researching this problem i have learned that it is not a matter of if it will happen to your pontiac but rather when it will happen. my pontiac was repaired janurary 18, 2008. the following is the description of the repair from the mechanic: diagnose clicking noise in dash, dismantle dash face and check wiring and switches, check tbs's and recalls. problem caused by short in multi function switch that damaged flasher unit. r&r steering column covers and air bag to gain access to replace multi function switch, replace hazard lamp switch/flasher unit. part description: multi function switch assembly (headlamps, wipers, turn signals, dimmer all in one unit.) hazard lamp/flasher unit assembly. total cost $474.31. my cost to rent a car $59.85. if you will refer back to 2000, gm recall no03043 and 2001 gm recall no03043 you will see these vehicles were recalled for exactly the same thing! in addition to the consequences of a possible crash as a result of the defective switch that you noted, you might want to add that 1) it is very distracting 2) if the vehicle is not repaired, the brake lites start failing, the steering assembly starts smoking....and best of all, if you take it to certian pontiac dealers they have actually stated that the smoking was normal during the summer months!!! i sincerely hope that something is done about this before someone is killed. think of your family members and give this some attention. this is not about money anymore. *cn | |||
| 10/06/2007 | 15 | ||
| Security light comes on - car won't start - let set for 10 minutes - turn ignition off and back on - security light comes on going down the road. - something to do with passlock according to info on internet. *tr | |||
| 10/15/2006 | 43000 | 9999 | 12/20/2004 |
| My daughters 2004 grand am recently started experiencing an annoying problem. whenever she used the turn signals, the clicking noise coming from the dash near the radio and hazard light switch continues for several seconds (anywhere from 2 to 30 seconds or longer!!!) after the blinker is turned off. the problem is gradually getting worse as time goes by. *jb | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 09/18/2007 | 6 | 02/14/2004 | |
| Problem with passlock system, car not turning on, has left stranded 6 times with my son at night, costed me tow charges, new battery, missed days from work, car is only 50,000, bought it brand new from dealer, driver side window motor will not work, rear view mirror fell, turn signal continue to click even after turn made, ac regulator bottom fell of. this car is a lemon. *tr | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 01/13/2007 | 5 | 04/01/2004 | |
| Automatic locks keep going out. this has happened 5+ times since i bought the car in 2004. and it seems to only happen when the weather gets cold. it happened 3+ times in the winter of 2004-2005 and twice so far in winter of 2006-2007. the dealer has worked on it several times to try to find what was wrong and they cannot figure it out. all they do is change the fuse and give the vehicle back to me and tell me to monitor it and bring it in if it happens again. date of incident is the most recent occurrence. it has something to do with the electrical-keeps blowing the fuse.*jb | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 12/17/2009 | 109000 | ||
| Tl*the contact owns a 2004 pontiac grand am. the contact stated that the keys had to be in the ignition in the on position for ten minutes before the vehicle would start. after ten minutes the ignition reset the path lock system. the dealer confirmed that the failure is normal for his year, make and model vehicle; however, there are no related recalls. the contact is concerned about the manufacturers defect. the failure mileage was 109,000. | |||
| 11/29/2006 | 15 | 06/13/2006 | |
| I have a 2004 grand am. i bought it from a dealership used with approx. 36,000 miles on it. i have had it for only 4 months and have already replaced the ignition sensor, and have been told to replace the o2 sensor as well. now the car randomly loses all power when driving at low speeds. this annoyance is accompanied with the car also not even turning over on some occasions. the car cannot be counted on. i'm taking it in for testing. *jb | |||
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||
| 05/24/2008 | 79939 | 1 | |
| I have a 2004 pontiac grand am gt and while i was driving the security light came on and when the ignition was turned off the car would not start back up. i had to end up paying $578.16 to have the passlock sensor and ignition cylinder replaces. *tr | |||
| 04/14/2008 | 49643 | 1 | 05/17/2006 |
| The security light comes on and won't allow me to start the vehicle until i let it sit for 10 minutes with the ignition in the on position. there are internet message boards with tons of complaints about this and gm won't repair it. the cost for the repair is $400.00 and the dealer says it is a common problem to have the passlock fail. the car only has 49,00 miles on it. what can i do to get this fixed? *tr | |||
| 04/04/2008 | 46000 | 1 | |
| Security system failure...no warning. security light on as i went to work. the car sat all day...then it wouldn't start. the car does not recognize my keys. in doing some research i have found that this is a major problem for all grand ams, not just for 2004 models. why does pontiac continue to use defective passlock systems in their cars. cost to repair runs approximately 450.00. in my research i have found that even after it is fixed it can and does happen again. i would think that pontiac should quit using them and putting them on their cars, or pay for the repairs since they know it is bad and going to go bad over and over again. it isn't like the car is a bmw or rolls or something. i for one could live without the passlock security system. *tr | |||
| 02/13/2008 | 36225 | 10 | 05/25/2006 |
| The passlock anti-theft device installed in the ignition switch of my '04 pontiac grand am se will engage and make my car impossible to start. it happens several time per week since i passed 36,000 miles, now at 36,868. i thought mine was an isolated case, but after reading complaint after complaint from customers who have this device installed in their vehicles it's obvious that this device has a design flaw since many have had their ignition switches replaced only to have the same problem happen again and again. gm even lists a procedure to reset the anti-theft sensor in my owners manual. i have a pregnant wife and two other small children. what am i supposed to do in an emergency when i get into my car and can't get it started because of this faulty device? wait 10 minutes for this contraption to reset itself while precious time is ticking away? when this anti-theft sensor isn't keeping me from starting the engine the ignition switch and everything associated with it works beautifully. i would like for gm to come with a solution to this annoying and possibly life threatening faulty sensor and replace the the ignition switch with a more reliable switch or pay to have the dealership disable this useless headache altogether. *tr | |||
| 01/23/2008 | 57199 | 50 | 11/28/2005 |
| Ignition defective - will not start/unable to turn key in ignition. seems like tumblers in ignition are not activating to recognize key. have tried to start several times per day - has been sitting for 3+ weeks and cannot put into neutral to tow. no problems leading up to this event. *tr | |||
| 10/06/2007 | 15 | ||
| Security light comes on - car won't start - let set for 10 minutes - turn ignition off and back on - security light comes on going down the road. - something to do with passlock according to info on internet. *tr | |||
| 10/25/2007 | 78000 | 5 | 05/10/2005 |
| There is a problem with the vehicle not starting all the time. no warning to the problem and it seems that there is no pattern. also have a turn signal issue, the sound goes on continuously. after some online research i have found the problems to be common. the starting issue has something to do with the security system which i have heard referred to as passlock. have contacted gm on many levels, in person and over the phone, with no solution that suits me. charged me $40, to tell me the turn signal would be $300 to fix, or so they say. have not had an estimate on the ignition problem but have seen what other people have paid and could be between $400 and $1000. to have the part replaced with the same junk from gm. will never buy another gm vehicle again. it is a shame that our american cars pale in comparison to their foreign counterparts. i hope that this information is useful and that this problem can be resolved, with gm recalling all of the problem vehicles and standing behind their terrible product. if i can be of any further assistance do not hesitate to contact me. *tr | |||
| 09/20/2007 | 5 | ||
| 2004 pontiac grand am will not start. have to reset some security code. leaves you stranded for at least 15 minutes. pontiac will not tell you how to fix. many trips to repair shop, lots of money spent with no fix. *tr | |||
| 09/18/2007 | 6 | 02/14/2004 | |
| Problem with passlock system, car not turning on, has left stranded 6 times with my son at night, costed me tow charges, new battery, missed days from work, car is only 50,000, bought it brand new from dealer, driver side window motor will not work, rear view mirror fell, turn signal continue to click even after turn made, ac regulator bottom fell of. this car is a lemon. *tr | |||
| 07/20/2007 | 29185 | 2 | 10/15/2004 |
| In may, my ignition switch completely locked up. the ignition system is integrated with the passlock system. my dealer performed the repair of the ignition system, and now, just a few months later, i am having passlock problems. after researching the problem on the web, i have discovered that the passlock issue is a long outstanding problem the manufacturer is aware of, yet they have done nothing to resolve the problem for the affected customers. the cost of repair for this type of problem is approximately $380. this fee is not justified as it is the result of a defect in design or manufacture and should be subject to a recall and not foisted off on the customer. *jb | |||
| 06/09/2007 | 80000 | 10 | 08/20/2005 |
| Car will not start sercurity light flashing passlock problem. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 08/26/2005 | 42000 | 3 | |
| While driving my 2004 pontiac grand am the car failed at 30 mph. it completely shut off leaving me with no power steering and no way to regain control of the car until coming to a complete stop to restart it. once i had stopped it did restart without incident. one week later the car failed to start at all not even turning over. when the problem was diagnosed at the garage it was found to be a faulty ignition control module in the car. at this time the part was replaced only to fail again within 2 months time again while i was driving this time in a much more hazardous condition being that i was on the highway and was traveling at 50 mph and had to travel across two lanes of traffic to even pull over to try to restart it. the car continued to start and shut off all the way to the service garage where it was again found to be a faulty ignition control module. in another two weeks time the car failed to start and when diagnosed this time it was said to have electrical problems possible the power control module. at this time the car is still undriveable and unsafe for travel. *jb | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 11/09/2005 | 39863 | 1 | 10/09/2005 |
| I purchased a 2004 pontiac grand am from car corner dealer in roanoke rapids, nc 27870 on or about 10/9/05. i have had the car for 1 month and the ignition system locked up. i was informed by a person the dealer sent to work on the vehicle that he was called to another incident recently it the same problem with a car that was purchased from this dealership. at this time the person stated that it was a recall on the same problem i am experiencing with my vehicle. i contacted pontiac and they stated that there is no recall on the vehicle problem. i was told by the dealer that he is not going to be full responsible for the repairs of the problem with the ignition system. what rights i have at this point. i am seeking help with this matter. *jb | |||
| 12/08/2004 | 31500 | 2 | |
| Vehicle will not shift out of park, and the key sticks when the consumer tries to remove it or place it into the ignition. vehicle has not been serviced for the existing defects.*ak | |||
| 06/28/2004 | 12000 | 3 | |
| When trying to start the vehicle ignition will not connect to start the vehicle. the vehicle will be towed to the dealer. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 01/07/2008 | 59300 | 1 | 07/24/2005 |
| Fortunately, my complaint does not involve any deaths, injuries or crashes. my inquires regarding an electrical problem have gone unanswered and before i spend a great deal of money having my dash board disassembled, i am turning to you to see if you have received any related complaints. *tr | |||
| 12/18/2007 | 100 | 08/12/2005 | |
| The turn signals continue to click when not in use. i took it to the mechanics and it was diagnosed as a multifunction control switch, which is $200.00 canadian for the part alone only available at the dealer. it is 2.5 hrs of labour to replace it as the steering wheel has to be pulled. *cn | |||
| 07/16/2007 | 41280 | 2 | 01/08/2005 |
| I owned the car for 2 years , and in the 2 years the dome lamp fell down 4 times. it just recently fell down again on the 16 of july. i parked the car outside of my house and in the morning the dome lamp was hanging by the wires. the first time it happened i went to eat at a restaurant, and when i was done i got into the car and saw the dome lamp hanging by the wires.*ak | |||
| 10/15/2006 | 40000 | 1 | |
| I have a 2004 pontiac grand am with 40,000 miles on it. the other day i was signaling a lane change and now the clicking sound behind my hazard warning switch is constantly on and off. sometimes my hazard lights and turn signals turn on and off by themselves. not only are these things very annoying but are dangerous. i know this has been a problem on earlier model years of my vehicle and an investigation was conducted for those vehicle. this is an ongoing problem that the manufacturer refuses to correctly address. please expand your investigation to more model years of my vehicle. *nm | |||