Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
04030801006/01/200410012182Changes to labor time guide relating to front suspension labor operations components. *eh02/16/2005
326310011819Front suspension noise on turns. *eh02/01/2005
040308015A05/01/2005040308015B10011062Squeaking noise in front end on turns. *tt12/28/2004
SUSPENSION - FRONT
0213901/01/200410008871Squeak or rub type noise on turns coming from the front suspension as if it is coming from the shock absorber or the top mount. *tt08/25/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/10/201292000
 Tl-the contact owns a 2004 pontiac grand am gt. the contact stated that there was a noise coming from the front of the vehicle. the vehicle was taken to the dealer for inspection where the contact was informed that the sub frame was cracked and decorated. the dealer stated there were no recalls for the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 92,000. kmj
07/10/201292000
 Tl-the contact owns a 2004 pontiac grand am gt. the contact stated the sub frame was cracked and detoriated where it fastens into the sub frame. there was a noise coming from the front of the vehicle and it was taken to the dealer for inspection and was informed of the crack sub frame. the dealer stated there was no recall and warranty on this failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 92,000. mw
04/15/200440010002/16/2004
 Dt: while driving in rainy weather it sounded from the right front corner of the car under the hood like something was grinding or abrasion. it sounded like two bearings rubbing against each other. took the car to the dealer, and they were not able to hear it. the dealer took it for a test drive, lifted it up onto the lift and was not able to hear any noise.*ak updated 8/14/2006 - the right front tire warped. the brake calipers warped shortly after the vehicle was purchased. both front rotors had to be replaced due to warpage. the consumer heard noise on the driver's side front end. the dealer replaced the upper strut mount, bearing plate and aligned the front end. the vehicle would lose power while driving. the dealer reprogrammed the engine control module. the master cylinder leaked and had to be replaced. power steering pump leaked and was replaced. the tramsmission was slipping. *nm
09/10/20041
 Air bag light illuminated while driving consumer pulled to the right. took vehicle to the delarship. *ak
SUSPENSION - FRONT - MACPHERSON STRUT
05/22/200735979208/11/2004
 Noise coming from front end of car. dealer investigated and found that a front strut had failed and collapsed with less than 36k miles on the vehicle. dealer replaced strut. noticed in searching complaints this is not the first reported instance of this happening on low mileage grand am's. *tr
11/17/200310001
 While driving 30 mph the driver side tire collapsed without warning. the dealer stated the front strut bolt was missing. please provide additional information. *nlm
SUSPENSION - REAR
05/10/2010150000
 A 2004 pontiac grand am, driving eastbound on dirt road. driver came around a curve on dirt road and had sudden loss of control of vehicle. driver described wheel being torn out of his hands with loss of control. vehicle then rolled onto its side. while vehicle was up on its side, it was noted that driver's side rear suspension bolt was broken.