Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 97V058000 | GENERAL MOTORS CORP. | from 08/01/1988 to 06/30/1989 | V (Vehicle) | 676535 | 06/11/1997 | ODI | GENERAL MOTORS CORP. | 04/08/1997 | 04/17/1997 | |||||||
| Defect Summary | Vehicle description: passenger vehicles and mini vans originally sold or currently registered in the following states: connecticut, illinois, indiana, maine, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont and wisconsin. the rear cradle bolts pull through the retainers due to corrosion of the retainer. if both bolts pull through, the rear cradle would not longer be supported at these mounting locations and the steering intermediate shaft can separate from the steering gear. | |||||||||||||||
| Consequence Summary | If this were to occur while the vehicle was in motion, a vehicle crash could result. | |||||||||||||||
| Corrective Summary | Dealers will replace the rear cradle bolts and retainers. | |||||||||||||||
| Notes | Owner notification is expected to begin during may 1997.note:owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, chevrolet at 1-800-222-1020, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
| 00V189000 | GENERAL MOTORS CORP. | V (Vehicle) | 713435 | 09/28/2000 | ODI | GENERAL MOTORS CORP. | 07/11/2000 | 07/12/2000 | ||||||||
| Defect Summary | Vehicle description: passenger vehicles originally sold or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, where road salt use is heavy. a condition where one or both front engine cradle bolts can pull through the retainers due to corrosion of the retainers. | |||||||||||||||
| Consequence Summary | If both bolts pull through, the front of the cradle would no longer be supported at the mounting locations and the steering intermediate shaft could separate from the steering gear. | |||||||||||||||
| Corrective Summary | Dealers will replace the front and rear frame/cradle bolts and retainers. | |||||||||||||||
| Notes | Owner notification began september 28, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, buick at 1-800-521-7300, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| RP01001 | GENERAL MOTORS CORP. | 11/28/2001 | 06/13/2002 | STRUCTURE | 00V189000 | |
| Petitioner alleges hae did not receive owner notification on nhtsa safety recall compaign no. 00v-189 | ||||||
| RQ97017 | GENERAL MOTORS CORP. | 10/02/1997 | CRADLE BOLT FAILURES | 97V058000 | ||
| There is no summary currently available | ||||||
| PE91133 | GENERAL MOTORS CORP. | 10/01/1991 | 12/05/1991 | W-CAR HINGE PIN FAILURE | ||
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/06/2005 | 1 | 06/27/2005 | |
| Dt: the consumer took the vehicle to a local service dealer and inquired about recalls. the dealer informed the consumer there was a recall, nhtsa campaign 00v189000. the vehicle was at dealer for an alignment. when they tried to fix the recall they found that the cradle frame was rusted, and they refused to do the recall repairs. consumer then spoke with the service manager and he was rude. consumer then asked to speak with the manufacturer and was told that the dealership was the one to make the determination whether recall work would be done. consumer then called gm on his own, and was told to take the vehicle to another dealership. he called that dealership, and was told they could look at vehice next week on july 11. they said they ran into situations like this, and the cradle sub frame needed to be replaced at consumer's expense. *ak | |||
| 03/27/2003 | 1 | ||
| The vehicle experienced the same problem as stated in recall 00 v 189 00. *jb | |||
| 09/16/2002 | 1 | ||
| Consumer stated that while driving the front cradle mounts broke resulting in loss of steering control. nlm | |||
| 07/26/2002 | 11/01/2001 | ||
| Took car in for recall campaign # 00v189000 dealer refused to perform rerpair because left cradle was not strong enough for repair to be effective, dealer refused to negotiate on rerquired repair do to apparent design defect.*ak | |||
| 03/01/2002 | |||
| Recall 00v189000 repairs were done on 1 mar 2002. new bolts installed under recall went right through engine cradle due to holes within engine cradle.*ak | |||
| 03/21/2002 | |||
| The consumer contacted the dealer for parts regarding a recall (nhtsa id# 00v-189-000 manufacturer id# 00061/65). the manufatures that makes the parts has the parts on back order. the pontac manufacturer and dealership have no standby parts available. nlm | |||
| 1 | |||
| Prior to recall notice 00v-189 the bolt broke causing the engine to fall and break through the steering column, consumer had no steering when the engine fell and the vehicle went into a ditch resulting in damage to the right side of the car. nlm | |||
| 06/26/2000 | 1 | 12/01/1988 | |
| Cradlefront cradle bolt failuresteering disconnected during failure. *ak | |||
| 04/22/2000 | |||
| Ea000011, engine cradle separated from the vehicle, causing the engine to drop while driving, which almost caused a crash. please provide further information. *ak | |||
| STRUCTURE - BODY | |||
| 06/13/2005 | 1 | ||
| Dt: one of the bolts broke to the body of the frame, and when steering the vehicle the tire was pivoted to the right of the vehicle because the cradle dropped. no for warning, husband a mechanic stated the same thing was wrong with the vehicle. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 06/26/2001 | 1 | ||
| Driver's side door handle does not work, causing consumer to exit and enter from passenger's side door. consumer has contacted dealer. *ak *slc | |||
| While opening door by handle, outside handle broke in consumer's hand. dealer has been notified. please provide furhter informaton. *ak | |||
| 03/01/1993 | 1 | 02/09/1990 | |
| Door lock switches activate on their own. | |||
| STRUCTURE - BODY - HOOD | |||
| 02/24/1994 | 4 | ||
| Replaced broken hood cable. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 09/09/2002 | 1 | 07/01/2002 | |
| Abeloff has had my vehicle since 9/10/02 due to the recall and has not yet repaired it. i am with out a vehicle. please look in to this matter so that i may have my car back. mr | |||
| While driving under normal conditions frame broke on the factor welds. dealer has been contacted.*ak | |||
| 06/24/1999 | 1 | 02/01/1989 | |
| Car under safety recall previously and i was never notified. your recall # 97v058000. accident not involved. car towed to local dealer for repair, and now after 12 days have been told the car will cost $1300.00 to be fixed. cradle bolts are supposedly covered, corrosion at mounting point not. if this is the case, then you need to issue a safety bulletin on every w body car on the road, before engine drops out like mine did. | |||
| Recall notice97v058000; consumer has been trying to remedy the problem with the recall on his vehicle for over one year, and the dealer does not have the parts to repair the vehicle. *ak | |||
| 1 | 02/12/1993 | ||
| Rear cradle bolt recall work not completed due to dealer problem. | |||