Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 97V058000 | GENERAL MOTORS CORP. | from 08/01/1990 to 12/30/1990 | V (Vehicle) | 676535 | 06/11/1997 | ODI | GENERAL MOTORS CORP. | 04/08/1997 | 04/17/1997 | |||||||
| Defect Summary | Vehicle description: passenger vehicles and mini vans originally sold or currently registered in the following states: connecticut, illinois, indiana, maine, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont and wisconsin. the rear cradle bolts pull through the retainers due to corrosion of the retainer. if both bolts pull through, the rear cradle would not longer be supported at these mounting locations and the steering intermediate shaft can separate from the steering gear. | |||||||||||||||
| Consequence Summary | If this were to occur while the vehicle was in motion, a vehicle crash could result. | |||||||||||||||
| Corrective Summary | Dealers will replace the rear cradle bolts and retainers. | |||||||||||||||
| Notes | Owner notification is expected to begin during may 1997.note:owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, chevrolet at 1-800-222-1020, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
| 00V189000 | GENERAL MOTORS CORP. | V (Vehicle) | 713435 | 09/28/2000 | ODI | GENERAL MOTORS CORP. | 07/11/2000 | 07/12/2000 | ||||||||
| Defect Summary | Vehicle description: passenger vehicles originally sold or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, where road salt use is heavy. a condition where one or both front engine cradle bolts can pull through the retainers due to corrosion of the retainers. | |||||||||||||||
| Consequence Summary | If both bolts pull through, the front of the cradle would no longer be supported at the mounting locations and the steering intermediate shaft could separate from the steering gear. | |||||||||||||||
| Corrective Summary | Dealers will replace the front and rear frame/cradle bolts and retainers. | |||||||||||||||
| Notes | Owner notification began september 28, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, buick at 1-800-521-7300, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| RQ97017 | GENERAL MOTORS CORP. | 10/02/1997 | CRADLE BOLT FAILURES | 97V058000 | ||
| There is no summary currently available | ||||||
| RP01001 | GENERAL MOTORS CORP. | 11/28/2001 | 06/13/2002 | STRUCTURE | 00V189000 | |
| Petitioner alleges hae did not receive owner notification on nhtsa safety recall compaign no. 00v-189 | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 11/14/2010 | |||
| The rear cradle bolts pulled through the retainers. car was at a stop at the time. since this happened the car lost it's steering ability. good thing i was stopped at a stop sign. egine was still running. | |||
| 11/24/2007 | 150 | 1 | 05/02/2007 |
| I was driving down a main road (speed limit 55 mph) when my steering went completely out, the steering wheel spun in either direction without stopping w/no action at tires. luckily i was able to brake and maneuver the vehicle to the shoulder. upon further investigation i realized the only reason i was able to maneuver the vehicle to the shoulder by pressing the brakes is because the drivers side rear cradle bolt on the drivers side was missing which caused the engine and entire front end to drop and twist to the right when the brake was applied. there are many vehicle traffic deaths on this road every year and luckily i wasn't another statistic. my reason behind this complaint is i have noticed that the nhtsa has issued a recall on this problem (campaign #00v189000). upon learning this i took the vehicle up to the dealer to remedy the problem and was informed that the vehicle did not fall under the recall because the vin # is one number off (i.e. pontiac issued the recall for vins up to mf23 and my vin is mf24). this information is located on gm's document, id# 792186. my complaint is this: the problem has occurred to my car, i live in michigan, it's a 1991, i could have lost my life and i feel it's all attributed to poor engineering on gm's behalf, they have recognized that, but for the sake of saving money, my vehicle (one number off on the vin), was not included on the recall, yet the problem still exists. the service department was very combative when addressing my problem and not very concerned, even though it could of been one of their wives or daughters i crashed head on into because of poor engineering and an obvious problem that was not completely addressed in all grand prixs that were manufactured in 1991 and registered in the state of michigan. *tr | |||
| 07/30/2007 | 168000 | 1 | 02/01/2006 |
| Tl*the contact owns a 1991 pontiac grand prix. during a routine maintenance check, the repair shop stated that the engine cradle brackett corroded. there is a recall for the structure (nhtsa campaign #00v189000) however; the manufacturer stated that the vin was not included. the current and failure mileages were 168,000. | |||
| 11/09/2006 | 130000 | 1 | 04/01/1993 |
| My 1991 pontiac grand prix has exhibited the same exact issues described by nhtsa campaign 00v189000. the bolts that hold the back end of the motor cradle corroded through and the engine fell as described in the description of gm campaign 00061, including the steering shaft separating so that the car became . the vin of my vehicle places it as about 4000 units after the end of the recall. *jb | |||
| 07/25/2002 | 1 | ||
| While making a turn at low a speed and with no warning, consumer lost steering control. it could have caused an accident. dealer notified. *ak consumer stated the rear cradle bolts were replaced.*jb | |||
| 1 | |||
| While in motion, the steering wheel snapped and consumer no longer had control of the vehicle because the engine was laying on the ground. since the incident, consumer received a recall notice regarding the front frame/cradle bolts corroding. vehicle was towed to dealership to be inspected for the recall. dealer informed consumer the bolts were not the problem it was the whole cradle itself which corroded and caused the engine to fall out and the steering to snap. it was then determined that the failure was not covered under the recall. *jg | |||
| 05/02/2002 | 138000 | 1 | |
| Consumer states that the cradle bolt that hold the engine up broke causing the engine to fall down and cut off the steering. consumer is wondering why there is not a recall on his car since there is one on similar cars of the same year. *yd *nm | |||
| 02/15/2001 | |||
| Prior to receiving manufacturer's recall 00065 front craddle bolt fell out of vehicle due to corrosion of bolts. dealership is aware of problem.*ak | |||
| Recall 00v189000; both front engine cradle bolts pulled through retainers, causing engine to drop while vehicle was being driven, resulting in a collision. this vehicle not included in recall due to vin. please give any further details.*ak | |||
| While driving at approximately 35 mph both bottom rear cradle mounts failed due to corrision, causing motor to fall and disconnect steering mechanism, resulting in a crash. consumer contacted gmc, and gmc insisted that consumer's vehicle did not fall under recall 00v189000 because it was manufactured after specified date. front mounts also showed indication of failure. *ak | |||
| Driving at low rate of speed, went over a small dip , experienced a loss of steering . mechanic determined rear cradle bolts fell out. consumer claimed it was same defect as as mentioned in nhtsa recall 00v189000; but this vehicle was not included due to vin. *ak | |||
| 04/05/2000 | 1 | ||
| The cradle bolts deteriorated causing the engine to drop down and the steering wheel to lean. *mjs | |||
| 10/03/2000 | |||
| Ea#00-011; engine cradle had separated, both front engine cradle bolts had pulled through the retainers due to corrosion. consumer had lost control of vehicle.*ak | |||
| 08/07/2000 | 1 | 05/01/1999 | |
| The engine cradle separated from the vehicle resulting in a collsion. a recall has been issued on the vehicle; however this vehicle was not included due to the vin. the manufacturer has been notified. *ak the vehicle was not disqualified due to the vin #, it was because of the geographic area the vehicle was sold when new. *yh | |||
| While driving at 30 mph steering locked and broke. vehicle was towed to the closest repair shop. two bolts/ 4 bushing/ 2 retainers and 2 spacers were replaced. also, steering column shaft was reconnected at owner's expense. manufacturer was contacted about this problem. consumer was very upset because vehicle was not included recall 00v18900 gm/cradle bolts due to vin. please provide any further information. *ak | |||
| 1 | |||
| When driving rear cradle broke from the retainer, causing the shaft to separate from the steering, resulting in loss of vehicle control. consumer has contacted the dealer. *ak *ml | |||
| STRUCTURE - BODY - DOOR | |||
| 1 | |||
| The door would not open from the outside. *slc | |||
| STRUCTURE - BODY - HOOD | |||
| Paint is peeling from hood of vehicle. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 02/02/2005 | 1 | ||
| While the vehicle was parked, the driver noticed that the rear cradle bolts were broken. the cause has not been determined at this time. please provide further details. | |||
| 08/12/2004 | 1 | 08/02/2004 | |
| While turning into an alley, the bolts broke holding cradle under engine. engine dropped down and pulled out steering shaft. resulted in no steering and engine almost laying on street. was a recall in 97 and 2000, due to corrosion of rings and retainer. corrosion being linked to salt on roads. no warning this was a problem. my grand prix 1991 has only 70,000 miles on it and kept in garage. pontiac said my car isnt included in recall due to vin number. towed to pontiac dealership and was told parts could only be ordered through dealer. parts $1,300. labor-total $1,600 plus tax. told them to forget it unless recall would cover it, of course it wouldn't. towed to another garage. they are replacing front and rear bolts and fixing problem it caused to the steering. $500 total. *jb | |||
| 1 | |||
| Vehicle had had two recalls 97v058000 and 00v1890000 concerning rear cradle bolts pushing through retainers due to corrosion. it was purchased first in florida before being registered in new york. the manufacturer had been contacted, and informed new owner no outstanding recalls on vehicle. previous owner had vehicle since 1993, and never was notified of recalls. vehicle has not been repaired for any recalls that has been issued. dealer had informed new owner repairs for recalls could be done, but owner woud be charged.*ak | |||
| 12/16/2002 | 1 | ||
| Consumer stated that while driving the bolts securing the engine cradle pulled through resulting in loss of steering control. related recall 97v058000. consumer's v.i.n. is not included. *nlm | |||
| 03/30/2002 | |||
| Driver swerved to avoid a deer, vehicle started swaying. driver lost control of vehicle, vehicle rolled a few times. the washer of a rusty k frame bolt was missing. vehicle was totaled. ts | |||
| 09/15/2001 | 1 | ||
| While traveling 65 mph frame of vehicle broke. there is a recall on make/model for the same problem, but this vehicle not included in recall due to vin. *ak *slc | |||
| Bolts that support frame to hold engine and transmission are cracking. dealrer has been contacted. their is a recall for problem but this vehicle was not included due to vin. *ak | |||
| 05/04/1998 | 1 | ||
| Rear cradle bolt separated from the frame causing the steering rod to separate which resulted in loss of control, recall work denied due to vin #. | |||
| The frame broke while steering a corner at an intersection going approximately 15 mph. gas pedal went to the floor and couldn't stop vehicle for at least 3/4 of a block. also replaced engine cradles. *ak | |||
| 12/20/1997 | |||
| Driver no longer fits in any car due to his height 6'7. vehicle is so streamlined that there is no headroom; even for people who are slightly taller than 6'0. | |||
| 05/02/1993 | 5 | ||
| Bad blind spot between windshield and door. *ak | |||