Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | ||||||||||||||||
| 99V348000 | GENERAL MOTORS CORP. | from 03/01/1996 to 05/31/1997 | V (Vehicle) | 155149 | 05/25/2000 | MFR | GENERAL MOTORS CORP. | 12/16/1999 | 12/23/1999 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the windshield wipers may stop working due to a separation between the drive pin and crescent in the crank arm assembly. | |||||||||||||||
| Consequence Summary | Driver visibility could be reduced, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect these vehicles for the presence of a plastic water deflector and, if necessary, replace the wiper motor crank arm and install a water deflector. on vehicles receiving a replacement crank arm and new water deflector, dealers will also apply additional sealing material to improve water deflection away from the crank arm assembly and will install a reinforcement to improve the performance of the wiper park mechanism. | |||||||||||||||
| Notes | Gm recall no. 99091.owner notification began may 25, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pontiac at 1-800-762-2737 or buick at 1-800-521-7300.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 970801631113 | 08/01/1997 | 54420 | Insufficient heater performance on passenger side floor area. *yc | 04/07/1998 | |
| 731103 | 06/01/1997 | 52568 | Air temperature from hvac outlets does not change or blows cold (replace temperature valve door). *tw | 08/21/1997 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 98739019A | 05/01/1998 | 601407 | Comments that the cruise control drops out, or releases by itself, while driving with the windshield wipers on. *yc | 08/03/1998 | |
| 970901739017 | 09/01/1997 | 54330 | Loss of owner customization settings. | 03/30/1998 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 731509A | 07/01/1998 | 609583 | An itermittent type hiss noise canbe heard at the a pillar or mirror area. this condition may be due to air turbulence around the mirror styling hole causing the outer belt seal to vibrate. yd | 04/04/2000 | |
| 631519 | 04/01/1997 | 52109 | Intermittent hiss type noise from outside rear view mirror. *tw | 07/17/1997 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 33 | 03/01/2001 | 619227 | Information on replacing sunroof sunshade stops. *tt | 05/19/2001 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 98738205A | 04/01/1998 | 601123 | Condition with windshield wiper arms/blades park at incorrect location. *yc | 07/01/1998 | |
| 738205 | 04/01/1997 | 52099 | Windshield wiper arms/blades park at incorrect location (replace wiper motor crank arm assembly; apply sealant to crank arm cover). *tw | 07/17/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY | ||||||
| EA99024 | GENERAL MOTORS CORP. | 08/20/1999 | 01/13/2000 | WINDSHIELD WIPER | ||
| Incidents of wiper failure (owner reports and warranty) are very high, and many of reports indicate that the failures are still occurring in 1999.failure reports also indicate that the problem is not limited to freezing weather conditions. | ||||||
| PE99028 | GENERAL MOTORS CORP. | 04/16/1999 | 08/20/1999 | WINDSHIELD WIPER | ||
| Alleged that the windshied wipers fail, particularly during cold weather operation | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/15/2010 | |||
| Tl-the contact owns a 1997 pontiac grand prix. while the vehicle was parked the contact turned on the windshield wipers and noticed that the driver's side wiper does not park and the passenger side wiper does not work. the vehicle was taken to the dealer for the failure the dealer advised her that the motor crank needed replacing. the contact referenced recall nhtsa campaign id number: 99v348000, visibility:windshield wiper/washer:linkages and was advised her vehicle was not part of the recall. the failure had been ongoing since november 2010. the vehicle had not been repaired. the failure and current mileage was unknown. vwb | |||
| 02/12/2009 | 159000 | 1 | |
| I have a 1997 pontiac grand prix and i just researched the recalls for those models. i see that there was a recall on the windshield wipers and it is for what mine have recently done. the windshield wipers have stopped working and i haven't had my car over 2 years. i just got the car in 2008 and i wanted to know if the recall was on that car and was it ever done. i don't want to get into an accident and they started to not work after we had a big snow storm here in virginia. *tr | |||
| 10/04/2008 | 1 | ||
| When using wipers, wiper would stop working and would stop in the middle of the windshield making it difficult to see when driving in the rain, had to pull over and push wipers down manually because wipers would not go back down to normal position i had to drive with no wipers, almost causing an accident. this was happening for about 7 months now wipers don't want to work at all. called gm recall number and explained what happened and was told my 1997 grand prix was not on the recall list. *tr | |||
| 01/06/2009 | 157900 | ||
| Tl*the contact owns a 1997 pontiac grand prix. the contact stated that when the windshield wipers are turned off they remain directly in the middle of the windshield. the wipers fail to rest at the bottom of the windshield. an independent mechanic installed a new windshield wiper motor, which only temporarily remedied the issue. the failure recurred because the defect was in the linkage, which was attached to the motor. the dealer and manufacturer stated that his vin was excluded from nhtsa campaign id number 99v348000 (visibility:windshield wiper/washer:linkages). the contact would be responsible for the repair costs. the vehicle was not been sufficiently repaired. the current mileage was approximately 158,000 and failure mileage was approximately 157,900. | |||
| 01/01/1901 | 23000 | 14 | |
| Problems with power steering pump, alternator, rack and pinion, power windows, and head gaskets. *mr the power steering pump had suddenly gone out in traffic, the vehicle stopped abruptly in the middle of traffic(the alternator was replaced), the consumer discovered that the windshield wipers were inoperative upon start due to the failure of the wiper linkage under the cowl, the steering skipped as the consumer made right hand turns(the rack and pinion was replaced along with the power steering pump), the headlight lens had fallen off, the ceramic headgasket had to be replaced, the was a hesitation and alternator had to be replaced for a second time, the air bag warning light had come on due to a short in the wiring harness, the transmission grabbed along with hesitation(a tune up was performed and work was done to the transmission), the vehicle couldn't be taken out of the park position(the shifter was replaced), the power window(s) failed, the tire pressure light had illuminated, and the windshield wiper pump leaked and would not hold fluid. *scc *cb | |||
| 1 | 08/28/2002 | ||
| The windshield wiper control module, the front window regulator and the driver side power window control failed. *yh | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 02/02/2007 | 99000 | 3 | |
| Tl* - the contact called regarding a 1997 oldsmobile cutlass. the contact stated on february 3, 2007 when she attempted to put the vehicle in reverse she noticed there was no power steering, there were no warning indicators. the current and failure mileage were 99,000. the contact put power steering fluid in the vehicle, and it all leaked out. the vehicle was towed to a mechanic. the contact did not understand what the mechanic said needed to be replaced. the blower for the heater only blew cold air. this has been happening since february2006. she had it repaired. however, in may 2006 it failed again. *ak | |||
| 11/07/2004 | 37398 | 3 | 08/01/1997 |
| Contact states: has a 1997 grand prix, the headlights would flash on/off intermittently; the blower fans would almost always go off, and had no heat or defroster. had electrical problem fixed. stated that it turned out it was the ignition switch. *ak | |||
| 10/12/1999 | 1 | 04/01/1997 | |
| Automatic transmission failure while driving vehicle, almost resulting in rear-end collision. blower is also not working on ventilation system among several other problems encountered over a 2 year ownership period. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 07/13/2003 | 105000 | 2 | |
| Intermittently, since 2000, automobile headlights and blower have shut of for a period of 5-10 seconds. this summer, when conditions are extremely hot, the headlight function, and the ac will not work unless i set the fan speed to 5, and the a/c selector to maximum when temperatures cool, functions return to normal.*ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 04/01/2002 | 11 | 10/01/2001 | |
| The steering wheel failed to turn to the left, instead it turned completely around. *jb. also the vehicle experienced problems with the alternator, rack and pinion, brakes, seats, windows, battery, bulbs, steering pump, and the sun roof leaked. ph *jb | |||
| 1 | 02/24/1997 | ||
| Back window vibrates, not able to open. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 04/14/2004 | 92000 | 2 | |
| Power windows were replaced on several occasions, and they still fell down. the regulators were replaced. they fell down inside the door. manufacturer was contacted, there was nothing they could do. | |||
| 06/15/2003 | 180000 | ||
| The paint on the rear wheel wells as well as the pain on the running boards all the way back to the rear quarter pannels is rusting out. i found your website and thought that i migh be covered, but apparently i am not and gm said they have changed their plant to oshawa, canada. they also said that they have changed their paint. when i asked what i should do they said that it is pretty much tough luck. and that is about it. also the coolent return hose in the engine goes every 2 yrs. and at canadian tire it costs. about 375$ to replace. | |||
| 07/15/2003 | 80000 | ||
| This is the worst automobile i have ever owned. it is nickel and diming me to death. both back windows are being held up in place by sticks that i have proped under them. the front passenger window i paid $300 to have repaired. the steering locked up on me and i had to dish out $500 to get that repaired, gm recalled it a couple of weeks after that, thank god i got some of my money back for that repair. the passengers side head light lens cover fell off $75 to replace that. i am presently working on the brake transmission shift indicator which i just called the dealer for a price on the part and am told it will be $224.07 for the part and probably $115 for the labor. the engine leaks oil i had my wife take it to the shop for them to take a look at and they told her that no leaks were evident. well the oil in my driveway is coming from somewhere. i will never own another gm product in my life again. not even if it is given to me and 10,000 to use toward the repairs of it. | |||
| 07/15/2002 | 0 | ||
| Currently, the clearcoat is peeling off the car. last summer, the window motors died. reoccuring, is the air conditioner problem. -it doesn't work. | |||
| 12/10/2003 | 5 | 01/15/2003 | |
| Window regulator on all windows of the 1997 pontiac grand prix i have 3 windows with the window regulators out right now. i replaced the rear driver side, and it went out again less than 3 months later. also i have a board in the driver side door to hold the window up until it's fixed, when i took the door paneling off to put the board in, i discovered that the driver side window front window regulator had been previously replaced also. i contacted pontiac, they did nothing, but told me my vehicle was used. i explained to them that to my knowledge the window regulator on this car has gone out 5 times, which is not a coincidence, it looks to be to be a defective part. please investigate, thanks, marisa crouch. *ak | |||
| 01/12/2004 | 30000 | 4 | |
| Power window regulators on all doors failed. this has happened within the 36000 warranty and continues after warranty expired. car has only one window that's working a this time. drivers window still working. car was brought back 3 to 4 times to the dealer to have window regulators replaced. we live in florida and we need windows working due to the extreme heat. manufacturer refused to cover the repairs after warranty due to , too many miles on car. this has been an on going defect since the car was new and i feel the problem has not been solved. the plastic pulley in the motor causes the cable to frey and jump track ruining the cable. the whole regulator has to be replaced even if the motor is still good. someone could die in the car which is a safety issue in florida due to heat. | |||
| 08/18/2003 | 50431 | 1 | |
| Egr valve made of cheap plastic. headlight lens falling off car. faulty hydraulic modulator and exhaust system. *ph | |||
| 02/06/2001 | 1 | 01/20/2001 | |
| While traveling at about 35-40 mph, consumer ran into another vehicle head-on. upon impact, driver and passenger air bags did not deploy. contacted dealer and they are not willing to do anything. *ak consumer stated there was an injury in the accident. two weeks after purchase, water pump failed. alternator failed. windows quit going up and down. *slc | |||
| 12/21/2000 | 1 | 02/01/2000 | |
| I purchased my car in feb of 2000. it only has aprrox 43000 miles and i have had numerous trips to the dealer and other mechanics. in june of 2000 i had to take the car in because the headlight covers fell off. i had noticed condensation when i purchased the car and was told by the salesman that this was normal. luckily i found the covers and did not have to replace them. in sept of 2000 i had to replace the alternator when it failed while i was going to work. then in dec of 2000 i took my car to have the tires rotated and the mechanic noticed that the antifreeze in the radiator was just about completely solidified. i had to pay for radiator flushes and was told by the dealer that it was normal wear and tear. they also noticed that one of the main engine belts was needed to be replaced and i have replaced it. now it is march of 2001 and my car is now again at the dealership with antifreeze leaking from the water pump and an airbag light that will not go off. i have also noticed on numerous occasions that i will get in the car and the windows will not go down. i know that cars need repairs but i feel that i am definetly having lots of problems when the mileage on the car is not excessive.the owner of the dealership told my husband that he thought we would continue to have problems with the car and that if he were in our shoes, he would trade the car.*ak | |||
| 12/30/2000 | 1 | 07/01/1997 | |
| No summary listed for above vehicle. *ak | |||
| 01/23/2001 | 1 | 10/01/1996 | |
| Now that is very cold my left power windows goes down very slow, (had to put it down at bank drive though) then i couldn't get it back up. i needed a second person to help pull the window up as i help the button down. this could be a very dangerous situation it the occured when pulling out of a toll plazza durring a storm. if you look at the web site www.gp-owners.com and do a search on power windows you'll wind several instances of this occuring. this car should should be recalled for this issue. this is also a security issue. i often visit an area where is is not safe to leave your car parked with the windows open. please concider the recall of the pontiac grand prix.*ak | |||
| 09/13/2000 | 05/01/1997 | ||
| Headlight lens on both sides came off within 1 week of each other. one would be unfortunate. two is an inherent defect. the power windows on both sides have had multiple components changed under warranty and another repair was corrected just after the warranty expired. again both windows have problems that were supposed to be corrected but the problem returned. two windows, same problem, inherent defect!! | |||
| 08/02/2000 | 3 | 04/01/1997 | |
| Passneger power window first failed when car was three months old. dealer replaced. now replacement failed. this time, the cost to repace was mine. if i had opened this window a dozen times in the past 3 years, it was alot.*ak | |||
| 05/07/2000 | 1 | 03/01/1997 | |
| The car is hard to turn to the left. the rack and pinion went out. power steering fluid leaked on both sides of the car. the motor on the driver side power window went out. the seat belt light stays on even after the seat belt is buckled. the air bag light stays on and the air bag was not deployed. | |||
| 08/28/1999 | 1 | 04/01/1997 | |
| Vehicle windshield wiper arm (drivers) creaking noise (i believe a recall is underway). loose trim throughout. rearview mirror replaced, battery died (car was towed), power window failed (dealer replaced), headlights admit moisture, ashtray opens by itself, seat squeaks, dash rattles, rattle also comes from rear of car, vehicle vibration at highway speeds, seatbelts do not retract, leather on seats is cracking, key knob has too short a range, stiching is coming off the leather wrapped steering wheel, also the club lock burns inprints into wheel if left on in the summer sun, headlights turn on in the middle of the day, brakes stop working in heavy rain or when coming out of the car wash, the power door lock swithch on the passengers door fell into the door, various retaining clips have broken off trim, etc. | |||
| 03/02/2000 | 1 | 03/01/1997 | |
| Windshield wipers failed while driving in a rain storm (out of home state) at highway speeds. vehicle was taken to dealership for repairs, which cost around $280. both side door power window have problems, and dealer said regulators and motors need to be replaced for about $500 per door. airbag light came on and dealer said that a harness on the passenger airbag needs to be replaced for about $250. engine has been burning coolant - dealer says head gasket needs to be replaced and possibly cylinder heads at a minimum cost of $1900. manufacturer was contacted about wipers, airbag, and power windows and said they couldn't help with the cost - standard warranty had expired. they were not obligated to fix. | |||
| 01/22/1998 | 2 | ||
| Power windows failed. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 2 | 07/01/1998 | ||
| Rear view mirror control switch failed. mjs | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 08/28/1999 | 1 | 04/01/1997 | |
| Vehicle windshield wiper arm (drivers) creaking noise (i believe a recall is underway). loose trim throughout. rearview mirror replaced, battery died (car was towed), power window failed (dealer replaced), headlights admit moisture, ashtray opens by itself, seat squeaks, dash rattles, rattle also comes from rear of car, vehicle vibration at highway speeds, seatbelts do not retract, leather on seats is cracking, key knob has too short a range, stiching is coming off the leather wrapped steering wheel, also the club lock burns inprints into wheel if left on in the summer sun, headlights turn on in the middle of the day, brakes stop working in heavy rain or when coming out of the car wash, the power door lock swithch on the passengers door fell into the door, various retaining clips have broken off trim, etc. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 09/21/2002 | |||
| Rear view mirror is oozing some sort of liquid that has melted on mirror. the unknown liquid has burned a hole in the plastic (console). they have never seen this before, and would have to replace entire console. please describe details. | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 07/09/2003 | 1 | ||
| Intermittently the windshield wipers become operable ,obstructing the driver's view a recall has been issued on similar makes and models, however this vehicle was not include due to the vin. *ak | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 04/01/2002 | 11 | 10/01/2001 | |
| The steering wheel failed to turn to the left, instead it turned completely around. *jb. also the vehicle experienced problems with the alternator, rack and pinion, brakes, seats, windows, battery, bulbs, steering pump, and the sun roof leaked. ph *jb | |||
| VISIBILITY - WINDSHIELD | |||
| 02/18/2003 | 02/22/1997 | ||
| Horn does not operate unless you push center of steering wheel with open hand.this has been occuring since vehicle was new. dealer said there was no problem. i have had similar problem with horn on other gm vehicles.another problem is the dashboard reflects outside light, making good forward vision bad. | |||
| 05/09/1997 | 7 | 09/23/1997 | |
| Recall 99v348000 repairs on windshield wipers were done in july of 2000, vehicle has been taken back to dealer numerous times. windshield wipers stopped working intermittently.*ak map lamp assembly, door lights, rear door lens, gasket lamp and headlamp assembly were all replaced, abs light illuminated, dealer adjusted brake light switch. both outer tie rods were replaced. windshield cowl panel leaked and was replaced. steering column was replaced. serpentine belt has been replaced 3 times, valve cover gasket has been replaced 2 times, vehicle has experienced 3 oil leaks, oil pan and water pump were replaced, a belt snapped and has not yet been repaired. alternator has been replaced 3 times. the supercharger gasket was replaced. the automatic shift mechanism was replaced. the radio skips and the radio module to the steering column broke. 2 front wheel speed sensor jumper wiring was replaced. *slc | |||
| 11/15/2000 | 1 | 01/01/1997 | |
| Four occurrences of windshield wiper failure. responded to recall of wiper crank arm. 3 other occurances of wiper won't park, wiper arm off crank arm and wiper out of position off windshield. dealer insists that it is a ice maintenance issue. very poor service and nothing but a hassel. dealer spill cup of coke in passenger seat and didn't clean up. i have contacted the pontiac customer service and they have declined financial help with wipers so far. i will push up to the regional rep. to apply more heat. can you help??*ak | |||
| 01/01/1997 | 2 | 01/01/1997 | |
| Dash reflects in windshield, leaving a line running through drivers point of vision from left to right, obstructing vision. | |||
| 08/08/1998 | 06/10/1998 | ||
| Front windshield crack. was not hit by any object. | |||
| The airbags deployed when vehicle ran over gravel/ bumping roads, and passenger's side window exploded, causing minor injuries to the driver. *ak | |||
| 05/19/1997 | 1 | 05/15/1997 | |
| While driving at high speeds w/rear windows down, the noise (air pockets) is so bad that it hurts your ears. | |||
| 1 | |||
| Obstruction in windshield, impairs visibility when driving into sun. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 12/25/2002 | 1 | ||
| Consumer states that while driving in the rain windshield wipers would work intermittently.*ak | |||
| 02/05/2003 | |||
| When trying to turn them off, wiper blades will rotate to the down position, then rotate back to the up position obstructing view through windshield. ph *ts | |||
| 02/05/2003 | 95000 | 20 | 10/20/1998 |
| Wipers work intermittently. i contacted pontiac gmc after seeing this issue was under recall. however, i am told that my car is not covered by the recall. the only recall i qualify for is one involving the rack and pinion steering mechanism. i was informed the repair is 100% my responsibility. however, if it has been recalled why am i not eligible? | |||
| 05/11/2002 | 5 | 05/01/2097 | |
| The speed control disconnects when the windshield wipers are turned on during rainy conditions. this repeatedly happend over a four day period when driving in the rain through the midwest. this problem has never occurred when the wipers are used to simply clean the windshield during dry conditions. *ak | |||
| 01/01/1999 | 5 | 03/01/1998 | |
| Windshield wipers come on intermittently. also wipers will fall off onto the sideview mirror. *akwipers have intermittently failed since the time of purchase. pontiac fixed the wipers because of an original recall. the defective part of the wiper is now failing because of the recall performed. pontiac explained to consumer that they would reimburse, but as of yet have not. *jg | |||
| 09/01/2001 | |||
| Recall 99v348000 repairs for the windshield wipers was done, but problem still occurs. consumer cannot see when driving. contacted dealer. *ak | |||
| 03/01/2002 | |||
| While driving windshield wiper on driver's side lifted off and landed on driver exterior mirror. dealer was notified, and made repairs at consumer's cost. feel free to provide any further information.*ak | |||
| While driving vehicle in wet weather windshield wipers malfunctioned. wipers get stuck at a straight up position. please provide any further information.*ak | |||
| 12/16/2001 | |||
| While driving in rainy weather conditions windshield wipers became inoperable, causing poor visibility, cause unknown. please give any further details.*ak | |||
| 08/20/2001 | 1 | 04/01/2001 | |
| Winshield wipers came off housing and left deep scratch in windshield. *ak | |||
| Consumer contacted dealer in reference to recall number 99v348000, dealer repaired vehicle, and charged consumer for repairs. pleaser provide any further details. *ak | |||
| 02/26/2001 | 09/01/2000 | ||
| My windshield wipers will not hide. they stay straight up and down on my windshield. *ak | |||
| 02/11/2001 | 0 | ||
| When turning windshield wipers on post on motor moves, but wipers don't. this is second time that windshield wipers have stopped. first time dealer replacef a crank shaft. currently, problem appeared again. consumer was having same problem as mentioned in manufacturer's recall 99091. *ak | |||
| 11/06/2000 | 0 | ||
| While driving in rain passenger's side windshield wiper made a loud sound. then, passenger's side windshield wiper stopped functioning. consumer felt if it had been on driver's side it would had been a real problem.*ak | |||
| 08/19/2000 | 1 | 04/01/1998 | |
| It was raining when the right windshield wiper quite working and was very hard to see out at the time | |||
| 10/01/1996 | |||
| Engine replaced approx 12000 miles, now on 3rd alternator, 4th battery. gas gauge replaced, wipers replaced 3 times before recall. | |||
| Consumer has received an recall letter for windshield wipers. recall was repaired. however, problem occurred once again after recall repairs were performed. pontiac took responsibility and fixed vehicle again. currently, problem is back. dealer has not been contacted.*ak | |||
| Recall # 99v348000 gmc/windshield wipers; dealer replaced the wiper arm, and did not complete the main work for the recall. dealer charged consumer for replacing the wiper arm, and stated that completed work was unrelated to the recall. *ak *ml | |||
| Recall # 99v348000; gmc/windshield wipers. no parts were available to correct campaign. dealer stated that parts should be available in a couple of days, and the owner would be notified. when contacting dealership about recall, owner was put on hold for long for a long period of time. no information was given when part would be available. *ak | |||
| 03/02/2000 | 1 | 03/01/1997 | |
| Windshield wipers failed while driving in a rain storm (out of home state) at highway speeds. vehicle was taken to dealership for repairs, which cost around $280. both side door power window have problems, and dealer said regulators and motors need to be replaced for about $500 per door. airbag light came on and dealer said that a harness on the passenger airbag needs to be replaced for about $250. engine has been burning coolant - dealer says head gasket needs to be replaced and possibly cylinder heads at a minimum cost of $1900. manufacturer was contacted about wipers, airbag, and power windows and said they couldn't help with the cost - standard warranty had expired. they were not obligated to fix. | |||
| 08/28/1999 | 1 | 04/01/1997 | |
| Vehicle windshield wiper arm (drivers) creaking noise (i believe a recall is underway). loose trim throughout. rearview mirror replaced, battery died (car was towed), power window failed (dealer replaced), headlights admit moisture, ashtray opens by itself, seat squeaks, dash rattles, rattle also comes from rear of car, vehicle vibration at highway speeds, seatbelts do not retract, leather on seats is cracking, key knob has too short a range, stiching is coming off the leather wrapped steering wheel, also the club lock burns inprints into wheel if left on in the summer sun, headlights turn on in the middle of the day, brakes stop working in heavy rain or when coming out of the car wash, the power door lock swithch on the passengers door fell into the door, various retaining clips have broken off trim, etc. | |||
| 02/11/2000 | 04/01/1997 | ||
| Windshield wipers froze and stuck on the window. dealership told consumer that windshield wipers were not properly cared for, and that was why the windshield wipers stuck. wiper motor has already been replaced 2 previous times. consumer believes it to be a manufacturing defect. *ak *ml | |||
| Windshield wiper arms separated from the wipers, resulting in poor visibility.*ak | |||
| 12/06/1999 | 1 | 09/01/1999 | |
| Windshield wipers improperly parked in a vertical position in front of driver after trying to wipe frost off windshield. driver had to keep wipers in lowest intermittent setting to keep wipers in a lower position as long as possible. continued trying for first 10 minutes of trip to turn wipers off, but still parked vertically. at the end of the 50-mile trip driver turned wipers off and they parked in their normal position. problem is possibly a result of first time temperature fell below 32 degrees this winter and from snowfall. *ak | |||
| 08/15/1999 | |||
| Intermittentley windshield wipers stopped working, causing poor visibility when needed. dealer notified,and repairs made at consumer's cost. consumer believed this condition should be at manufacturer's expense. can nhtsa help in this matter. *ak | |||
| 07/28/1999 | 1 | ||
| Crank arm broke while consumers were driving in a rain storm causing poor visibility. nlm | |||
| 04/24/1998 | 1 | ||
| Windshield wiper failed. | |||
| 01/13/1999 | 01/01/1999 | ||
| Wipers stop in the line of sight when turned off instead of in the retracted position. | |||
| Windshield wipers are inoperable. cause unknown, which makes driving in rainy conditions dangerous. please give any further details. *ak | |||
| 1 | |||
| Windshield wipers fail to clear windshield causing poor visibility. | |||
| 06/01/1997 | 11/08/1996 | ||
| Vehicle dies while driving in left lane; also , fails to start in the mornings. in addition, cruise control failed/ erratic operation of windshield wipers, mostly in cold weather/horn failure and front brake rotors malfunctioned. *ak | |||
| 10/13/1996 | |||
| While driving experienced intermittent windshield wipers malfunctioning, upon switching off windshield wipers, wipers stuck straight up and down on windshield instead of down flat across windshield, dealer/manufacturer have not fixed problem. *ak | |||
| 01/10/1997 | |||
| Vehicle's windshield wipers system freezes up then becomes inoperative due to below freezing weather .has been replaced 5 times with in 1 week less than 1,ooo miles. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||
| 05/01/2004 | 1 | ||
| Wiper motor crank arm failed. the dealer informed the consumer the vehicle was not covered under the recall. *bf the consumer learned of a recall notice regarding the windshield wipers, but was never informed. the consumer requested reimbursement after paying for the failed windshield wipers which stopped while driving in heavy rain. *jb the consumer received reimbursement october 13,2004. *nm *tc | |||
| 05/09/1997 | 7 | 09/23/1997 | |
| Recall 99v348000 repairs on windshield wipers were done in july of 2000, vehicle has been taken back to dealer numerous times. windshield wipers stopped working intermittently.*ak map lamp assembly, door lights, rear door lens, gasket lamp and headlamp assembly were all replaced, abs light illuminated, dealer adjusted brake light switch. both outer tie rods were replaced. windshield cowl panel leaked and was replaced. steering column was replaced. serpentine belt has been replaced 3 times, valve cover gasket has been replaced 2 times, vehicle has experienced 3 oil leaks, oil pan and water pump were replaced, a belt snapped and has not yet been repaired. alternator has been replaced 3 times. the supercharger gasket was replaced. the automatic shift mechanism was replaced. the radio skips and the radio module to the steering column broke. 2 front wheel speed sensor jumper wiring was replaced. *slc | |||
| 01/01/1999 | 5 | 03/01/1998 | |
| Windshield wipers come on intermittently. also wipers will fall off onto the sideview mirror. *akwipers have intermittently failed since the time of purchase. pontiac fixed the wipers because of an original recall. the defective part of the wiper is now failing because of the recall performed. pontiac explained to consumer that they would reimburse, but as of yet have not. *jg | |||
| 6 | |||
| The consumer is having a hard time with the dealer to have recall 99v-348 completed due to lack of parts or time constraints, the consumer has taken the vehicle to the dealer on 6 occasions. nlm | |||
| 12/15/2000 | 1 | 06/30/1997 | |
| While using windshield wipers they would stay up and then malfunctioned. had taken vehicle to dealer. but, dealer stated that vehicle was not under recall.*ak windshield wiper motor crank failed. wiper arm piviot failed. *yh | |||
| 06/05/2000 | 1 | ||
| Consumer was not satisfied with the dealership and appointment scheduling, when trying to obtain recall repair of the windshield wipers (99v-348). *mjs | |||
| 08/20/1997 | 3 | 07/01/1997 | |
| Vehicle has experienced several failures of the recall component prior to recall notification (99v-348). *mjs | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 03/15/2004 | 152000 | 1 | |
| When driving in a rain storm windshield wipers failed. *ak | |||
| 12/15/2000 | 1 | 06/30/1997 | |
| While using windshield wipers they would stay up and then malfunctioned. had taken vehicle to dealer. but, dealer stated that vehicle was not under recall.*ak windshield wiper motor crank failed. wiper arm piviot failed. *yh | |||
| 07/01/2000 | 2 | 01/01/1997 | |
| Winshield wipers failed on two different occasions immediately after a routine car wash, got a windshield recall letter, wiper control board was damaged shorted out by excessive water. | |||
| 01/22/1997 | 4 | 08/27/1996 | |
| While driving the windshield wipers just stopped. dealer contacted and repaired the wiper crank in the motor. incident occurred again on 12-24-97. repairwork done. also, headlights go out while driving. dealer contacted and stated headlight switch overheated and headlamp switch was replaced. et. | |||
| 01/01/1999 | |||
| While in use the windshield wipers failed which could cause visibility difficulties and an accident. dealer will replace windshield wiper motor and arm. also, neighbor has a 1998 grand prix with the same problem, but dealer will fixed their windshield wiper motor. please provide further information. *ak | |||