Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| STEERING - RACK AND PINION | ||||||||||||||||
| 02V286000 | GENERAL MOTORS CORP. | from 03/01/1997 to 10/31/1997 | V (Vehicle) | 1159156 | 01/24/2003 | ODI | GENERAL MOTORS CORP. | 11/04/2002 | 11/06/2002 | |||||||
| Defect Summary | Certain passenger vehicles and mini vans have lower pinion bearings in the power rack and pinion assembly in which the retainer tabs were not crimped properly. these and some other retainers used in vehicles assembled between january 1, 1996 and october 31, 1997, could fail and permit the ball bearings to escape. | |||||||||||||||
| Consequence Summary | If this occurs, the pinion shaft can be forced upward during left turns and back down as the steering wheel is moved back and to the right. if the pinion shaft moves further, the driver will need to exert more effort to turn the steering wheel, similar to a vehicle without power assisted steering. if the pinion shaft moves even further, the driver will require much higher effort to turn left and may not be able to turn the wheel as much as intended. with the maximum pinion shaft movement, which requires internal gear component damage, the driver can encounter high resistance to turning left, followed by unintended power assist to the right. in any of these conditions, a crash could occur. | |||||||||||||||
| Corrective Summary | Dealers will install a new lower pinion bearing unless inspect of the existing bearing indicates that replacement of the gear assembly is necessary. owner notification began january 24, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Gm recall no. 02049.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 990232003 | 06/01/1999 | 606088 | Conditions with steering shudder or vibration at low speed. *tt | 08/06/1999 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/13/2011 | 180000 | ||
| The gas tank is not sealed in the the middle allowing gas and fuel vapor to leak from car! all the sway bar on the driver side has separeted due to the rack and pinion, car has no sound when turning to the right but if you try and turn the car to the left it is as if the power steering is going out and make a loud grinding noise and is getting very diffucilt to turn left, also the windsheild wiperdo not work proper and cause problems in the rain, the key get stuck in the ignition all the time,feel as if motor is twisting or moveing forward, will be contacting pontiac due to recalls and problems arriseing | |||
| 11/09/2010 | 147000 | ||
| 1998 pontiac grand prix, 147,000 miles. signs and symptoms of steering failure are consistent with gm recall #02049 and nhtsa campaign id 02v28600. failure of the rack and pinion steering system. can barely turn the car left anymore due to the failure of the rack & pinion system. several calls to gm and pontiac ended with them saying my vin # is not in the recall. when the car causes a crash and kills someone, i plan to sue both pontiac and gm. | |||
| 07/20/2010 | 95000 | ||
| 98 grand prix loses power steering when turning left at low speed. this is exactly like the problem described in recall#02v286000. this car was brought in for that service recall back in 2003 at 39,000 miles. the car now has 95,000 miles and the problem is back. it would appear that the recall fix was only temporary. the cars are still potentially dangerous to drive after the recall fix has been performed. gm will not repair the car again since they claim they only have to fix it once. the problem has returned, and if it was not safe the 1st time and had to be recalled, it should be recalled again until they get it right. | |||
| 11/29/2009 | 100000 | 1 | |
| Certain passenger vehicles and mini vans have lower pinion bearings in the power rack and pinion assembly in which the retainer tabs were not crimped properly. these and some other retainers used in vehicles assembled between january 1, 1996 and october 31, 1997, could fail and permit the ball bearings to escape. *tr | |||
| 04/07/2008 | 145000 | ||
| Tl*the contact owns a 1998 pontiac grand prix. while driving 5 mph and attempting to park the vehicle, the contact noticed that the steering wheel was difficult to turn left. the wheel felt as if there was no power steering and it was nearly impossible to maneuver the vehicle. the vehicle was not included in nhtsa campaign id number 02v286000 (steering:rack and pinion). he called pontiac directly and they stated that they were not responsible for the repairs since the vehicle was excluded from the recall. currently, the vehicle is parked at the contact's residence and has not been repaired. the current and failure mileages were 145,000. | |||
| 09/15/2002 | 94000 | ||
| Steering rack slipped causing loss of power assist when taking left turns. rack was replaced. there was a recall for this on some 1998 pontiac grand prixs but evidently they didn't check far enough so as to include my vehicle in the recall.thus i was told i am not going to be reimbursed for repairs. | |||
| 08/28/2003 | |||
| Steering pulled to the right causing vehicle to leave road, crash into tree, and burst into flames. | |||
| 07/24/2003 | 1 | ||
| While turning onto street or highway there is a knocking noise coming from underneath the vehicle, and the steering column is loose. *ak | |||
| 07/18/2003 | 1 | ||
| While traveling on the highway and without prior warning the steering wheel made a certain turn. unable to control the vehicle, hit a tree, and caught on fire. *ak | |||
| 11/20/2002 | 27000 | 1 | 05/28/1998 |
| Vehicle experienced the same defect with its steering rack and pinion as stated in recall 02 v 286 000, butthe vin number was not included. *tt the steering was extremely difficult from a stopped position and was a little less difficult while in motion. *scc *jb | |||
| While driving steering locks up and makes a popping noise. steering rack and pinion has been replaced. however, it did not solve the problem. please provide any further information.*ak | |||
| 02/05/2001 | 1 | 11/27/2000 | |
| Like driving an army tank consumer can't steer. once while traveling with children, consumer turned steering wheel, and it would not turn back. if on a highway, someone could have been hurt. *ak consumer believes there were quite many vehicles of this model experiencing steering problem. *yh | |||
| 3 | |||
| Steering is loose. *yc | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 1 | 12/01/1997 | ||
| Consumer called complaining about having problems with the steering wheel lock.consumer was driving at 70 mph and the steering wheel locked . he was aware that there was a recall o n the same type of vehicle.manufacturer was contacted, and stated that they were concerned, but have not yet done anything about it. *ak | |||
| 3 | |||
| Alarm system goes off and disables the vehicle. *yc | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 07/14/2004 | 97350 | 1 | |
| The power steering is defective. consumer was having difficulty when turning left. this problem occurs intermittently. owner has taken the vehicle to the dealer and was told that it was the power steering gear is defective. the repair cost is 1300.00. *la | |||
| 05/05/2000 | 1 | 09/01/1998 | |
| Dealer said rare defect, costs $1200. to fix, no response from pontiac. no safety defect listed in summary. *ak | |||
| 05/02/2000 | 1 | 09/01/1998 | |
| Won't turn left. dealer advised very rare for gear box to go out in car. sounds like defect. very expensive, would like to know if common in grand prix. should maker refund repair. | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 83005 | 1 | ||
| The dealership is refusing to honor recall 02v28600 for power steering assembly. *ak | |||
| 11/04/2002 | |||
| While driving consumer made a left turn. while turning consumer heard a loud noise from the front of the vehicle. within seconds of consumer hearing the noise they lost power steering. consumer had vehicle towed. dealership replaced the serpentine belt and other parts. please provide more details. ts | |||
| 04/01/1998 | |||
| Power steering unit leaks. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 07/13/2004 | 84333 | 10 | |
| When turning to the left from a low speed power steering failed. a recall 02v049000 was issued for the rack and pinion, however the consumer's vehicle was not included in the recall due to vin. *ak *nm | |||
| 03/15/2002 | 1 | ||
| Steering binds when turning left, dealer said power steering pump bad, replaced pump problem continued. took vehicle to two other repair facilities and car was found to have bad steering rack. part not available for two weeks. researched issue and found nhtsa investigating 1997 model for same issue. same part on 1997 and 1998 models?*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 03/13/2006 | 125000 | 6 | 02/15/2003 |
| While making a left turn onto a secondary road, speed at about 10-12 mph, the steering wheel seemed to lock-up half way through the turn, i immediately slowed to 2-3 mph and was able, with great difficulty, to turn the steering wheel enough to complete the turn. while steering to straighten the wheels the power steering appeared to return suddenly and caused the car to lunge to the right. the problem appeared to be inconsistent as it did not always lock-up while making the same turn except in the case of backing up (wheels turned to the right). every day i leave work the same way. as soon as i attempt to go forward and steer to the left the power steering appears to fail. suspecting that the problem was just a bad part that needed to be replaced i began searching the internet for parts. i found the safety recall notice at autobuyguide.com. upon further research of the problem, i found that most people do not report problems like this. so in the interest of statistical accuracy i am reporting that i have this problem with my 1998 pontiac gran prix gt (~125,000 miles). i have contacted a local dealer to schedule an appointment but i had to leave a message. no response at this point. *jb | |||
| 12/23/2004 | 1 | ||
| While driving and upon making right or left turn vehicle loses power. once straightening the vehicle up consumer can proceed to drive. there is recall 02v286000 concerning power steering assembly, which the consumer states is the problem. *ak | |||
| 11/02/2004 | 59950 | 1 | 06/01/1998 |
| 1998 grand prix with about 59000 miles. power steering to the left seemed to be cutting out periodically about a week before all power steering to the left failed. very difficult to turn left at low speeds. fine turning to the right, but very difficult to turn left, must use a lot of muscle. also makes a grinding or whining noise when turned all the way left. steering failed all of the sudden. nearly had an accident. luckily going slow enough to stop without getting hit. very difficult to steer left.*ak | |||
| 80000 | 1 | ||
| Recall 02v286000 repairs concerning power steering assembly were performed. consumer still had difficulty steering or turning the vehicle. dealer would charge consumer to inspect the vehicle. cause of the problem was not determined because consumer refused to pay for a problem related to recall repairs. *ak | |||
| 11/08/2002 | 06/01/2000 | ||
| While making a left hand turn the steering wheel became very difficult to turn causing me to slam on the brakes mid way through the turn. luckily, i was able to stop in time before hitting a street light pole. it was very difficult to even drive the car to the dealership for service. whenever turning left, it is almost impossible. going right seems only a little difficult. dt | |||
| 08/11/2002 | 1 | 10/01/2001 | |
| At low speeds all power assist goes away when trying to turn left. extremely hard to turn, yet turning right works fine :*ak | |||
| STEERING - RACK AND PINION | |||
| 01/12/2009 | 105000 | 1 | 10/04/2008 |
| Tl*the contact owns a 1998 pontiac grand prix. while attempting to make a left turn at 40 mph, the vehicle continued to drive forward. upon further investigation, the contact determined that the rack and pinion was the cause of the failure. the vin was not included in nhtsa campaign id number 02v286000 (steering:rack and pinion). the contact is in the process of taking the vehicle to the dealer. there will be no compensation provided. the failure mileage was 105,000 and current mileage was 107,000. updated 03-06-09 *bf updated 03/09/09*jb | |||
| 07/01/2002 | 1 | ||
| 1998 pontiac grand prix will not turn left. consumer states that the vehicle had some trouble and eventually escalated to not turning left at all. he states he had to turn the wheel all the way to the right then back in order to turn left. *kb the dealer informed the consumer that the steering rack was binding which required a complete replacement. the consumer paid for the repairs, however years later, the consumer discovered a recall regarding the steering rack and pinion. *jb | |||
| 04/18/2008 | 1 | ||
| I received a recall letter,then i moved to a new residents 2wks. later i parked my car in the driveway went into the house maybe 2-3 min i noticed flames coming out of the hood. i ran and got the water hose and put it out. i called the dealer they weren't aware of a recall i had to show proof letter. i faxed it then they towed the car to the dealers gmc was called they called the dealer .04-25-08 i called gmc stated since the car caught on fire they need to send fire investigator out. he came to the dealers took pictures and report and fedex it to gmc mich. then they gave me another adjuster darlene clemens. on may 2nd i called gmc again i was given another adjuster why she wouldn't tell me just gave me the persons name jemeia price since then i been playing phone tag no one can help me i am without a car no loaner or any concern since my car is paid off. since then i found out about other recall the dealer said no not on gmc list or website the recall#for the car is #07035 and my other concerns were recall# 02v286000 or 02049 and#07e021000 im worried i could died or more damage to my car i keep go care of my car gmc doesn't care i need help *tr | |||
| 01/01/1901 | 1 | ||
| 1998 grand prix with a recall on the rack and pinion. consumer would like to know if there was a time limit on this recall or can he still have it inspected. he states that the retainer may not have been crimped properly. *kb recall # 02v286000. *jb | |||
| 09/01/2007 | 97000 | 20 | 03/05/1998 |
| Tl*the contact owns a 1998 pontiac grand prix. while attempting to make a left turn at 5 mph, the steering wheel jerked towards the right. the contact attempted to maneuver the steering wheel back to the left, but failed. after the turn was completed and the speed was increased, the failure ceased. the dealer stated that the vehicle was not included in nhtsa campaign id number 02v286000 (steering:rack and pinion). the current and failure mileages were 97,000. | |||
| 05/06/2007 | 93991 | 1 | |
| Tl*the contact owns a 1998 pontiac grand prix. the contact stated that the vehicle would not steer straight and made a clunking noise. the vehicle has not been diagnosed. the manufacturer stated that recall # 02v286000 (steering:rack and pinion) did not apply to the vin. there were no warning indicators. the current and failure mileages were 93,991. | |||
| 03/21/2007 | 07/12/1998 | ||
| Steering locked up will not turn left | |||
| 03/20/2006 | 141000 | 1 | 11/15/2005 |
| Dt*: the contacted stated while attempting to make a left or right sharp turn at any speed there is a clunking noise coming from the front of the vehicle. it was taken to an independent repair shop for inspection where the mechanic detected a problem with the lower rack and pinion bearings. there is a nhtsa recall, # 02v053000, regarding the steering: rack and pinion. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. | |||
| 03/03/2006 | 128000 | 1 | |
| Dt*: the contact stated the front end made a popping noise at any speed. the vehicle was taken to an independent repair shop for replacement of the tires. the repair shop found a recall, #02v286000 for the rack and pinion and determined the popping was a direct result of the rack and pinion. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. | |||
| 02/17/2006 | 87000 | 1 | 09/01/2000 |
| Was driving car when it became nearly impossible to steer the car to the left. turning the car right worked normally. my repair shop determined that the pinion bearing on my rack and pinion unit had failed and requires replacement. after researching this problem on line, i found a recall was in effect for this problem. after contacting my local dealer to resolve this problem they stated that my vin was not included in the recall, despite the failure matching the recall posted on the nhtsa website and gm's own description of the problem. i then called the zone representative for pontiac to solve this problem and got the same vin number story as the dealer gave me. it seems the scope of gm's recall is inadequate and needs to be corrected. my car is in the shop now awaiting a replacement gm unit. i have taken pictures of the failed unit, and it shows the failed parts. *nm | |||
| 01/27/2006 | 153000 | 1 | 08/05/1999 |
| Dt*: dt: the contact stated the steering rack and pinion failed causing the vehicle not to turn left. there is a nhtsa recall, #02v286000, regarding the steering rack and pinion. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. updated 04/06/06. *jb | |||
| 11/24/2005 | 137000 | 1 | 08/01/2003 |
| Dt: the contact states there is nhtsa recall campaign id 02v286000 concerning the steering rack and pinion. this vehicle has the same problems as indicated in the recall, but it is not included in the recall due to vin. no repairs have been done. *ak | |||
| 09/30/2005 | 5 | 1 | 02/01/1999 |
| Power steering fails at low speeds when turning left. *nm | |||
| 09/09/2005 | 1 | ||
| Dt: the steering is going out on the vehicle when turning left, it's like there is no power steering. there is recall 02v286000, but this vehicle is not included due to vin. the vehicle is doing the exact same thing as mentioned in the recall. the vehicle will pulls to the right like it is out of alignment. this started on september 9, 2005. contacted the dealer, they were going to charge the consumer just look at the vehicle. this happens every time the consumer drives the vehicle. *ak *jb | |||
| 05/07/2005 | 78300 | 2 | 01/03/1998 |
| . i was making a left hand turn into a parking space and my power steering lost power steering. i was able to narrowly avoid both the car next to the parking space and a pedestrian. i looked up symptoms online and came across the recall for the rack and pinion steering for gm vehicles but my vin wasn | |||
| 08/01/2004 | 112000 | ||
| 1998 pontiac grand prix rack and pinion problems that are identical to the description in the recall, but my vin # was not one that was included...i've tried to resolve this with gm and the local pontiac dealerships and to no avail i could not get them to even look at the car to inspect it to see if it had the same problems (retainer tabs were not crimped properly) because it was something that was internal and it would have to be replaced once it was opened and explored..that's what i gathered from talking to 2 different people at the 2 local pontiac dealerships....and after reading the recall i have now learned that it could cause serious impact if this were to break while being driven..which when i took the car in approx. 4 months ago to get an estimate to what was wrong with the car they never told me that it could perhaps cause an accident it they were to break while trying to turn the steering wheel and then not being able to proceed on with your driving intentions, they only told me that it would get harder and harder to steer until it finally locked up. i was hoping someone would review this and help to resolve it. thanks, jennifer fiorilli 1/19/2005 | |||
| 10/28/2004 | 140000 | 1 | |
| The consumer took the vehicle in to a mechanic to have the rack and pinion replaced. the dealer replaced the part. the consumer retrieved the vehicle, but it made a loud noise. the dealer called the consumer to state the recall part was defective and needed to be replaced again. please provide additional information. *jb | |||
| 03/01/2003 | 55000 | 9 | 03/01/1998 |
| Car is making a popping noise while turning. happens mostly at lower speeds. had rack and pinion replaced, but problem still there.*ak | |||
| 10/28/2002 | 27816 | 2 | 08/01/1998 |
| Rack and pinion steering failed twice. it was replaced on 10/28/2002 and 11/19/ 2004. once again vehicle not included in nhtsa recall 02v286000. *ak. *ak | |||
| 11/09/2004 | 73940 | 1 | 08/09/1998 |
| I own a 1998 pontiac grandprix and my steering got very hard to tun to the left and it seemed just like the same problem that i read about nhtsa campaign id # 02v286000 everything in that was what was happening to my car i took it into the dealer and they said it was the gear box which is also known as the rack and pinion but that this car was not under the recall because it was made in 8/13/98. and it only went on the recall till oct 31, 1997. i think that this should be looked into as i beleive this problem did not stop in 1997 production.*ak | |||
| 06/24/2004 | 69000 | 1 | 04/17/2003 |
| April 18, 2003 recall 02049 was performed on my car at golden ponitac in reading, pa - 61,518 miles. febuary 2004 noticed steering to the left was becoming more difficult. april 2004 i took car back to golden pontiac and complained about the steering. they could not find any problems. steering continued to get worse and i took car to john bailey pontiac in buford, ga - 73,135 miles. they replaced the steering pump, steering gear and outer tie rods - $ 1139.58. i think when the recall was done they should have replaced the gear assembly per the recall notice. see other odi # 10057963 and 10083428. i think i should be reimbursed the above amount due to the recall not being performed in it's entirety. i have spent a total of $1606.69 on the car this summer!!!! *jb | |||
| 01/01/1901 | 1 | ||
| Nar 3-11-03 the consumer received a letter from pontiac stating that a recall had been issued for the power steering gear. the consumer had recently paid approx $1,192.09 for repairs to fix the steering gear on his vehicle. the consumer then sent in the receipts of the amount of money spent to fix the problem and requested reimbursement but his claims were rejected. *cb *jb | |||
| 01/21/2004 | 113564 | 1 | |
| While driving steering wheel locked up. vehicle was towed to the dealer, and they replaced the rock and pinion. *ak | |||
| 01/14/2004 | 1 | 07/18/2002 | |
| When turning left the power steering stops functioning and turning becomes very difficult. this happens most frequently at lower speeds, but also has occured at higher speeds. this condition appeared about one year ago and has continued to worsen.*ak | |||
| 10/16/2003 | 1 | 05/31/2003 | |
| 1998 pontiac grand prix has continued problems when making a left turn. was told it is the rack and pinion steering, needs to be replaced. also told it is unusual for this to happen and could be a defect. *la | |||
| 1 | 06/20/2002 | ||
| The consumer stated the vehicle experienced the same problem with the rack and pinion as stated in the recall, however the vehicle identification number was not included. *ph the vehicle was hard to steer left. *ts *jb | |||
| 06/04/2003 | |||
| See nhtsa campaign id no. 02v286000: my 1998 pontiac grand prix is having the exact symptoms as described in this notice, which i obtained from the odi.nhtsa.dot website. on 6/4/03, at 9:48 a.m., i contacted braley & graham pontiac, in my hometown of sacramento, ca, at 916-481-2200 and spoke to brian at ext. 4248. brian checked my vin and told me, there is no recall or open campaign on your car. i then contacted pontiac at 800-762-2737 and spoke to sean armstrong, (gm request no. 1-105820909) who, at first, could find no recall at all. when i told him that i had the nhtsa campaign id number and then the gm recall no (02049), he put me on hold then came back and said that he had, in fact found the recall, but it did not include my vin. i explained that my problem was exactly the problem listed and he said it was not covered. he suggested i take the car into a dealer and have them check it, (at my own expense), and possibly it could be used to extend the range of vins covered. i requested that gm provide a free inspection to determine the fact, rather than taking it in at my expense (and at my peril, as i have already had an experience with the local dealer that convinces me that they are not completely honest !). he said that was not possible. i then tried to call nhtsa auto safety hotline at 888-327-4236 to request further assistance in getting this safety issue resolved. i got a recorded message that due to an unexpected emergency...(they were not available to answer my call) i left a rather frustrated message with my phone number and name, and then immediately turned on my t.v. to see what unexpected emergency had shut the u.s. government down. i can understand that the indictment of martha stewart may be of interest to many, but (since it is the only lead news story i can find) i have difficulty understanding how that could be the source of shutting down the nhtsa safety hotline. *nlm | |||
| 03/15/2002 | 87000 | 1 | |
| Nhtsa recall 02v286000 the vehicle experienced the same problem with the rack & pinion, however the vehicle was not included under the recall, due to the date of manufacturing. *ak *jb | |||
| 03/15/2002 | 87000 | 1 | |
| Rack and pinion gear binds when turning left, dealership replaced rack and pinion. car not covered under nhsta campaign id number 02v286000. request vehicle be included in recall. *nlm | |||
| Defect in rack and pinion steering gear. *ak | |||
| 08/01/2002 | 82508 | 1 | 03/20/2001 |
| The vehicle experienced a problem with the rack and pinion, there was a recall regarding the issue, however the vehicle identification number was not included in the recall. *jb when the consumer made a left turn in the parking lot, he heard a snapping noise in the front end and the steering had become hard. the steering remained hard to the left, but easy to the right. scc the consumer requested reimbursement. *jb | |||
| 1 | |||
| Recall #0 2 v 28 6000. consumer was informed by dealer that his vehicle has the same problem but the recall regarding the rack and pinion did not apply to vehicle, the vehicle identification number was not included in the recall. sc | |||
| 44000 | 1 | ||
| The vehicle was taken in for a recall regarding the rack and pinion (recall #02 v 286 000). upon picking up the vehicle, consumer noticed the steering wheel was no longer in its original position. *jb the dealer resolved the problem. scc | |||
| 09/19/2002 | 1 | 02/02/1998 | |
| Recall on 1998 grand prix gt. (rack & pinion) pontiac refuses to repair their recall on the 98 grand prix.... here is a letter i sent them.....i became aware of the current recall and took my car to the dealer. the steering gear condition has happened to my car. the rack and pinion has released which has caused my car to have no power steering to the left. this occurs when driving at low speeds. it has made it very difficult to drive thecar. i was informed that my vin number was not recalled at this time. the service manager at coggin pontiac is aware of the condition of the car. he was able to drive it and stated that the car has the exact problem that is being recalled. the service manager said we could fix the problem and get reimbursed for the service if the car is recalled. this part is very expensive and i do not want to take the chance that the car is not one of the ones being recalled. i talked to pontiac customer service manager on the phone and she referred me to everit howell, i have not had a chance to contact himyet. she did state that car would not be fixed because of the vin number. i find it strange that you are recalling the same car i own for the same problem i have but because my vin number is not reported the car will not be fixed. i love my pontiac and i would hate for a problem like this to encourage me to go to a different manufacturer for my next car. i think they need to look more into this recall. there is no telling how many other cars are out there just like mine.*jb | |||
| 02/05/2003 | |||
| Nhtsa#02-v-286-000: consumer has the same problem. this vehicle is not include due to the vin. dealer has been notified. ph | |||
| 1 | |||
| Rack and pinion steering failed, vehicle lost control, resulting in a collision. *ak | |||
| 12/12/2001 | |||
| Recall number 02v286000 i have the problem that is stated on the recall. i called pontiac at 188 762 2737 around 12-12-02. they said the recall should not have been released to the public yet. i woould have to wait till dealer got the recall notice before they would pay to have my car fixed.that it would be the first of the year before the dealers got the notice. my car has been parked sense then. am a fraid to drive it. something needs to be done.i need a loaner car or mine fix. can you help ? | |||
| 11/08/2002 | 07/01/2002 | ||
| No summary. dt | |||
| 06/15/2002 | 1 | 05/01/2001 | |
| Steering wheel jerked to the right, smashing into a curb, cracking a rim and destroying a tire. dt | |||
| 11/09/2002 | 1 | 06/01/2002 | |
| Was driving to va from oh when i pulled off to get gas and food. i tried to pull into a parking spot but couldn't turn lef without a struggle. i ended up having to stay overnight in a disgusting motel and have a friend drive 3 hours to pick me up then drive back because a new rack won't be in for a few days. now i can't get the car until friday because i have no way of getting out there to pick up my car until then. dt | |||
| 08/10/2002 | 1 | 11/01/2001 | |
| I am making this complaint with the nhtsa because it is a problem that is not uncommon among gran prix owners and i feel gm should recall these vehicles for this reason. no safety defect listed. *ak | |||
| 05/02/2002 | 1 | 04/01/2098 | |
| Gm claims it is not common for rack & pinion failure, but i've read a number of complaints on http://www.clubgp.com/forum/topic.asp?topic_id=6400626&forum_id=5&cat_id=1&forum_title=quality+%2f+problem+issues&topic_title=steering+rack web site. i almost had a accident with my son in the car, because of this failure. are they waiting for people to die before any action?*jb | |||
| 04/30/2002 | 1 | 01/01/2002 | |
| The rack and pinion unit is going bad. loss os steering control is due to low pressure on the lines. can not steer the car sometimes.*ak | |||
| 03/14/2002 | 09/01/1997 | ||
| Dealership/service dept having problems locating the correct part - car has been in for service for over 2 weeks. no summary listed for above vehicle. *ak | |||
| 01/31/2002 | 1 | 02/07/1998 | |
| While driving approximately 20 mph and making a ninety-degree left turn the steering wheel locked up and driver was unable to control direction of vehicle, consumer was able to stop vehicle in the lawn in front of an office building, an independent mechanic diagnosed that rack and pinion gears failed and had to be replaced. *ak *jg | |||
| While driving steering locks up and makes a popping noise. steering rack and pinion has been replaced. however, it did not solve the problem. please provide any further information.*ak | |||
| 12/19/2001 | 1 | 06/01/1998 | |
| Steering locked as i was pulling into a parking space. vehicle had to be towed to a garage. entire rack and pinion unit replaced. i saw a newspaper article stating that your agency was investigating pontiac grand prixs that had this problem. cost of replacement - $825. | |||
| 01/01/2002 | |||
| Steering rack and pinion failed. towed to dealer, and informed by mechanic that rack and pinion was binding, causing inoperable steering. please provide further details.*ak | |||
| 09/24/1999 | |||
| Vechicle was defective when consumer purchased the vehicle. it had 19,434 miles on it. ack pinion steering malfunctioned, and left wheel wouldn't start up at all. *ak | |||
| STEERING - RACK AND PINION - PINION SHAFT | |||
| 02/26/2004 | 131000 | 3 | 01/06/1998 |
| 1998 grand prix vin #1g2wp52k8wf254275 built 11/3/1997. i am experiencing the same problem that is recorded on recall nhtsa campaign id 02v286000. on left turns extreme force must be applied to the wheel to complete turn and at times cannot turn as much as i should. it then takes extreme force to pull the wheel back to the right. on three occassions on the day listed below the wheel actually stuck in the left turn position heading my car towards on coming traffic. i feel that a review should be done on the period of time my car was assembled. it appears my car was assembled one month after the period identifed in notice 02v286000. *ak | |||
| STEERING - RACK AND PINION - RACK | |||
| 04/10/2008 | 150000 | 1 | 01/10/2006 |
| Driver needs to exert more effort than normal to turn the steering wheel to the left, similar to a vehicle without power assisted steering. increasingly, the driver requires much higher effort to turn left and may not be able to turn the wheel as much as intended and encounters high resistance to turning left. although 1998 pontiac grand prixs are included in recall campaign(02v286000) and this vehicle suffers from the same component failure as described by odi, manufacturer says that this vin is not included and will not repair vehicle. *tr | |||
| 05/30/2007 | 120000 | 1 | 12/16/1997 |
| I have a problem that is exhibiting the exact behavior as outlined in gm recall no. 02049, nhtsa campaign id 02v286000. my steering is very difficult when making left hand turns only. the problem is intermittent. i found out about this recall through the internet - i didn't actually receive a recall notice in the mail. i went to somerset pontiac in troy, michigan, to discuss the issue and they told me i missed the recall campaign because my car was actually built on november 23rd, 1997. the recall campaign was only for vehicles built between jan. 1, 1997 to oct. 31, 1997. my vehicle was built on nov. 23, 1997 - i missed the campaign by 23 days. the dealer told me there was nothing they could do. the vehicle is currently at a local repair shop having the steering rack replaced at my expense. i believe gm should pay for this repair because this is the exact problem for which the recall was issued. because my car was built 23 days later proves the campaign should have been extended another month. the repair shop is holding on to my original parts at my request in case i need them for proof in this case. they are charging me $145 to do so since there is a core charge on the steering rack. the problem actually began at about the beginning of this year. please let me know if i have a case here and if i should hold on to these parts. thank you very much for your time and your help. -steve *tr | |||
| 11/05/2005 | 20 | ||
| Extremely hard to turn steering wheel left at low speeds. wheel turns to right like normal. repair shop says new rack is needed. *jb | |||
| 08/05/2005 | 1 | 11/01/1998 | |
| Dt: the contact owns a 1998 pontiac grand prix. the power steering rack malfunctioned when needed to turn left. the contact had a hard time steering the vehicle. there was a recall listed on the internet. he contacted the dealership, and they said that there was no recall. the problem started on august 5, 2005. could not hear any noise while steering. the road conditions were fine while driving on the highway because he was going straight. however, if the contact needed to turn left he had a hard time. he did not encounter a problem when urning right. *ak | |||
| 60000 | 1 | ||
| The vehicle was experiencing a problem with the power steering which caused the vehicle to grab when turning to the right. please provide any additional information. *nm | |||
| 11/19/2002 | 39000 | 1 | 11/02/1997 |
| While driving, the vehicle makes an extremely loud noise when making a right or left turn causing a distraction. ts the dealer stated that the rack and pinion assembly needs to be replaced. *jg | |||
| 02/01/2099 | |||
| Since about 90,000 mi. the steering power assist has been erratic. at low speeds, it feels like there is no power assist. just recently, at about 135,000, while making slow speed, right-hand turn, the steering locked entirely. at 111,000 miles, the dealer indicated that the steering rack was failing and would need to be replaced. | |||
| 03/15/2002 | 1 | ||
| Steering binds when turning left, dealer said power steering pump bad, replaced pump problem continued. took vehicle to two other repair facilities and car was found to have bad steering rack. part not available for two weeks. researched issue and found nhtsa investigating 1997 model for same issue. same part on 1997 and 1998 models?*ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 11/02/2002 | |||
| Consumer states when turning left the steering wheel locks up. please provide any additional information. ph | |||