Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 839607 | 10/01/1998 | 602985 | Comments on switching between local stations or cross talk in metropolitan areas with several strong am stations. *yc | 01/25/1999 | |
| 98739019A | 05/01/1998 | 601407 | Comments that the cruise control drops out, or releases by itself, while driving with the windshield wipers on. *yc | 08/03/1998 | |
| 970901739017 | 09/01/1997 | 54330 | Loss of owner customization settings. | 03/30/1998 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 731509A | 07/01/1998 | 609583 | An itermittent type hiss noise canbe heard at the a pillar or mirror area. this condition may be due to air turbulence around the mirror styling hole causing the outer belt seal to vibrate. yd | 04/04/2000 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 030867004 | 06/01/2003 | 10002878 | Parts availability for sunroof repairs. *tt | 09/30/2003 | |
| 33 | 03/01/2001 | 619227 | Information on replacing sunroof sunshade stops. *tt | 05/19/2001 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 98738205A | 04/01/1998 | 601123 | Condition with windshield wiper arms/blades park at incorrect location. *yc | 07/01/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY | ||||||
| PE99028 | GENERAL MOTORS CORP. | 04/16/1999 | 08/20/1999 | WINDSHIELD WIPER | ||
| Alleged that the windshied wipers fail, particularly during cold weather operation | ||||||
| EA99024 | GENERAL MOTORS CORP. | 08/20/1999 | 01/13/2000 | WINDSHIELD WIPER | ||
| Incidents of wiper failure (owner reports and warranty) are very high, and many of reports indicate that the failures are still occurring in 1999.failure reports also indicate that the problem is not limited to freezing weather conditions. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 05/13/2011 | 180000 | ||
| The gas tank is not sealed in the the middle allowing gas and fuel vapor to leak from car! all the sway bar on the driver side has separeted due to the rack and pinion, car has no sound when turning to the right but if you try and turn the car to the left it is as if the power steering is going out and make a loud grinding noise and is getting very diffucilt to turn left, also the windsheild wiperdo not work proper and cause problems in the rain, the key get stuck in the ignition all the time,feel as if motor is twisting or moveing forward, will be contacting pontiac due to recalls and problems arriseing | |||
| 01/23/2009 | 1 | ||
| The driver side power window will not work. i put it down one day and when i tried to put it back up, it went half way and stopped. i was parking at a hockey game and had to get my window up! my husband had to push it up but when we came out from the game, it was back down. luckily nothing was bothered in the car. now it is up with small wood shims stuck down in the door so the window won't fall down. i have been searching every where for the motor and regulator but just like everyone else, the part is gone before i can get it. this should be a recall. it seems to be an ongoing problem and pontiac should fix it. it is a 1998 grand prix daytona pace car with only 93,000 miles on it. *tr | |||
| 02/10/2003 | 93000 | 0 | 09/04/1997 |
| The windshield wipers on my 1998 pontiac grand prix fail when ice builds up under them. this has happened 3 times in the last 2 years. the cost of repairing this is between $120.00 and $140.00. this is hazardous because the wipers stop in the middle of the windshield and obstructs the driver' vision. i have contacted pontiac numerous times concerning this problem but to no avail. many other owners of this style of automobile have had the same problem. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 10 | 10/01/1997 | ||
| Water entering through cowl ventillation evaporator box to floor damaging air bags/ air bag light now stays illuminated at all times.*ak | |||
| 10/07/1999 | 3 | ||
| The heater/air conditioner was serviced several times due to odor problems. *mjs | |||
| 02/14/1998 | 5 | 01/01/1998 | |
| Engine stalls out intermitinly and has happened numerous times once car stalled causing car to travel thru red light almost causing accident with my children in car dealer can not fix problem and cant get it to happen when they road test car interior lights do not operate properly wont come on when doors are open or when i manually try to put them on heater motor makes a cricket like noise on the low speed annoying noise dealer cant fix all these problems | |||
| 09/01/1998 | |||
| Rear window defogger is taking 15 minutes to work. dealer says this is normal.*ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 1 | 04/30/1998 | ||
| Heater switch was defective. nlm | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 08/21/2000 | 2 | 06/01/2000 | |
| 08/21/2000, we had the syatem flushed out at the dealer, within two weeks we had to replace the heater core. there was an oily build up in the water, and the service manger (curtis medford) said it was a chemical reaction between the coolant and engine block. now we're having to replace another heater core. about four months or longer, i had written nhtsa about this, and as of today(08/19/2001), i haven't heard anything from them. we can't afford to keep putting hater cores in this car every four to six months. the service manger also said that it was causing the coolant to rust. i would like someone to help us with this matter. you can contact me this week at home (828-652-9664) or connie at work (828-584-9753). the car is also listed in her name too.*ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 10/13/1999 | 1 | 07/02/1998 | |
| The rear window sealed is cracked causing the trunk lid to rub against it. nlm | |||
| 3 | |||
| Windows do not work properly. *yc | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 03/13/2008 | 2 | 07/14/2002 | |
| 1998 pontiac grand prix. second time in two years i have had to replace the electric window regulator on front passenger side door. first time over $380.00 today, $410.00. *tr | |||
| 03/05/2005 | 68000 | 3 | 03/27/2003 |
| Three (3) of the power windows dropped without notice because the electric motors failed during or after driving the car! the dealers will not replace or help without charging you full price for repair. gm will not repair or help in cost either. (edmonds.com states this is a customer common complaint !)*jb | |||
| 01/01/2004 | 100000 | 4 | 08/30/2000 |
| All four of my windows have gone out! i have power windows, and none of them work. one goes down about two inches, two don't budge, and the other falls down if it isn't propped up with something wedging it between the glass and the door. i have been told this will cost me well over $1500 to fix, and i know there's a problem if all four quit working in the same year!*ak | |||
| 02/15/2001 | 32000 | ||
| Service engine problems from the beginning. almost every exhaust-related component was replaced before a new computer cut down on the problem. i still had an episode or two after that installation, but have had no episodes in two years now. airbag light came on shortly after warranty expired, but i knew about the technical service bulletin on that one and it was fixed for free. driver side window button died a few months after purchase, but it was replaced free under warranty. more recently two windows have stopped working when the weather is warm. i am living with my power window problems because i don't want to pay to have two motors replaced. no winter problems in the winter. most recently my lens cover on the right headlight fell off. it cost me over $100 for an aftermarket replacement and home installation, but gm was going to charge me $250 plus labor. | |||
| 07/15/2003 | 0 | ||
| I don't have the exact dates with me. my vehicle is currently at dealership for repair. problems: over the 4 years the vehicle would stall from a stop position usually when at a traffic light our when making a turn from a blvd. in all cases i'm in a panic situation to re-start the car. the car has been into the dealer and they cant diagnose the problem but charged be $80 for the diagnoses. this is an ongoing issue.. i feel very serious. headlight capsules fell off, left side november 2001 and just now the right side june 2003. i feel this should be considered a recall item. powerwindow (left rear) motor had to be repalced and the right rear goes on and off at times. windsheild seal leaks and water runs into the overhead light counsel and over the passenger seat, i'm also told by the dealer that the weather guard is bad around the passager front left door. dash light for the performance shift doesnt work, but dealer indicates that the shift botton works. i have all of my service records and have used the original selling dealer for all of my service needs since i purchased the vehicle. i'm interested in addressing my mechanical issues. the current mileage for my 1998 gp is 47,000. | |||
| 02/28/2004 | 80450 | 3 | 09/28/1997 |
| Power window cables are getting in fraid out. this is not the first time it has been replaced. i found the part cost $328.00 for me to just do it my self. i have talked to other people hoe drive a pontiac grand prix for the years of 1997-2000 that have had to get it fixed. the shop sed it would bee about $200+ in laber plus parts. i found on anther websit more people that have pontiac cars that are big like bont. grand prix gtp. and the grand am. all have the same thing going wrong with the power windows. all the people tell me the motor is still good it is jut the cables and the keeper that hold the cables in place. | |||
| 12/09/2003 | |||
| Power window motors on both sides are broke. apparently this is an recurring problem considering the price of the regulators. pontiac needs to recall this defect.*ak | |||
| 09/21/2003 | 60747 | 1 | 07/27/1998 |
| Power window regulator failed (front driver side). *jb | |||
| 08/01/2002 | 10/01/2098 | ||
| My air bag sensor light has come on after i had trouble with my electric windows. i understand this isn't covered by warranty.*ak | |||
| 1 | |||
| Consumer stated that all four power windows are not working properly, will not go up or down. consumer is concerned about the safety. *yd | |||
| 8 | 09/01/1997 | ||
| The problem with this car is that the power window regulators have failed in each of the four windows at least once and in two of the windows a minimum of two times each. when this happens the window falls into the door and cannot be either raised or lowered. in effect you walk out to your car in the morning and the window is down. each occurrence cost $550 to repair. apparently, according to the dealer service writer this is a very common problem on grand prixs. there should be a recall for this problem as it is both a safety issue and unfair expense issue. i'll be happy to discuss this with anybody from nhtsa as i have complete documentation of the problem. *ak | |||
| 1 | |||
| Consumer stated that all four power windows are not working properly, will not go up or down. consumer is concerned about the safety. *yd | |||
| 03/01/2001 | 2 | 06/01/1999 | |
| The front and rear electric window motors are burnt out on passenger side. i've had the right wheel bearing hub replaced because it was defective and still have the same problem. moisture in the left headlight assembly. led read-out on am/fm/cd radio doesn't work at all times. squeaking motor on heater blower. | |||
| 07/15/2001 | 1 | 02/01/2001 | |
| This car is only 3 years old and two of the four window motors are not working already. i did contact the local dealers part dept and was told i had to buy the motor and regulator together @ a cost to me of over 3 hundred dollars per window. i looked for used motors but as soon as they get one it's gobbled up by someone waiting for it. | |||
| 09/14/1998 | 3 | 07/01/1998 | |
| I've had the driver side power window motor break 3 times now. originally it happened in september 98. once they replaced the motor it broke again within a week. now in december 2000 the motor has died again (and of course it is now out of warranty). i've seen other people list the same problem in the complaints database and on www.grandprix.net it is a grand prix owners group web page with listed problem. i really believe they have a defective part in the power window motors. i've never had a power window motor break on any other car i've owned. | |||
| 09/18/2000 | 1 | ||
| Replaced window motor. *mjs | |||
| 10/12/2000 | 1 | 09/01/1997 | |
| Wiring problem; lost complete power to battery and then 3 window motors simultaneously. *ak | |||
| 02/01/1998 | |||
| Electric window failures. i have had every window motor replaced, some twice since i bought my car. i bought a very expensive extended warranty on my last visit to protect myself against costly repairs for future problems. per my conversations with the dealer, they are aware of problem (bad motors from manufacturer) and will replace them as needed. *ak | |||
| 03/17/1998 | 8 | 10/01/1997 | |
| The engine still having problems, battery leaking acid, power windos broke, etc. | |||
| 12/04/1998 | 12/01/1998 | ||
| Constant moisture in headlights, this causes limited visability. the passenger side mirror flew out while vehicle was in motion, this could have caused accident or injury to person in passenger seat. both power windows have failed twice, regulator has been replaced on drivers side, passenger side has been tightened and they are both broke again. drivers side mirror is loose could fly out. door panels are loose they have never been fixed. fog light and tail light have both burned out already. door lock cover popped out causing wires to be exposed. drivers side was loose had it fixed. cigerette lighter never worked. we are trying to determine if all of these things are related to an electrical problem in the car. manufacturer contacted nothing has been done as of yet. this is very frusturating | |||
| Driver's and passenger's side power windows work intermittently. the windows do not roll down all the time. dealer has been contacted. *ak | |||
| 10/23/1999 | 3 | 10/01/1999 | |
| Power window motors on both sides have broken 4 times. known problem with pontiac, but no recall issued. *ak | |||
| 12/03/1998 | 1 | 01/20/1997 | |
| Left rear window motor failed. yh | |||
| 01/22/1998 | 1 | ||
| Driver's power window lock button inoperative. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 1 | 03/07/1998 | ||
| The side view mirror needed replacing. *jg | |||
| 12/04/1998 | 12/01/1998 | ||
| Constant moisture in headlights, this causes limited visability. the passenger side mirror flew out while vehicle was in motion, this could have caused accident or injury to person in passenger seat. both power windows have failed twice, regulator has been replaced on drivers side, passenger side has been tightened and they are both broke again. drivers side mirror is loose could fly out. door panels are loose they have never been fixed. fog light and tail light have both burned out already. door lock cover popped out causing wires to be exposed. drivers side was loose had it fixed. cigerette lighter never worked. we are trying to determine if all of these things are related to an electrical problem in the car. manufacturer contacted nothing has been done as of yet. this is very frusturating | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| Driver's side exterior rearview mirror fell off this vehicle while driving. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 10/15/2001 | |||
| Consumer states that the interior rearview mirror is distorted and causes poor visibility when used. dealer and the manufacturer has been notified. feel free to provide any further information. ts | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 6 | 02/01/1998 | ||
| I have had the sun roof fixed 6 times. i was told by the mechanic, jon ziegler, on the last occassion that they could not fix it for me and that i should try another dealer. i believe that there is a flaw in the design of the sunroof as i have discussed this with other car owners who are having similar problems. *ak | |||
| VISIBILITY - WINDSHIELD | |||
| 1 | |||
| The rubber seal became loose around the windshield, flapping while driving.*ak | |||
| 1 | 03/07/1998 | ||
| The drivers window is inoperative and the passenger side window scratches as it goes up or down. *jg | |||
| 07/01/1998 | 1 | 11/01/1997 | |
| Rubber molding around windshield front righthand side came loose.mgm | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 02/13/2007 | 103400 | 2 | |
| Windshield wipers park in wrong position when snowing or icy outside. this causes wiper arms to criss-cross and bend badly and becomes dangerous when conditions are bad outside. *nm | |||
| 04/01/2003 | 92000 | 01/04/1998 | |
| I own a 1998 pontiac grand-prix. my windshield wipers stop in the up-right position. this has caused impaired vision. i know that the 1997 model was recalled for the same malfunction. i am the mother of three children and safety is most important issue when i purchase a car. unfortunately this is not under warranty and a very expensive part to replace. i do not feel this should go out at only 94,000 miles. *nlm | |||
| 01/15/2003 | 100500 | 1 | 04/15/1998 |
| I own a 1998 pontiac grand prix which exhibited the same problem described in 99v348000. it has come to my attention that gm has added the 1998 models to ther service bulletin (http://www.pace317.com/gp/tsb/98wipers.html) it would be helpful if the 1998 model were added to this recall. | |||
| 03/01/2002 | |||
| Windshield wiper cam had to be replaced on four separate occasions because wipers would stop operating while running. dealer notified. feel free to provide any further information.*ak | |||
| 02/10/2001 | 0 | ||
| There's recall 99v348000 on 1997 pontiac, grand prix for windshield wipers, but not for 1998. consumer stated that when turning off windshield wipers they suppose to park and stay down, but instead they come back up, and edhalf, blocking driver's vision. *ak | |||
| 12/14/2000 | 3 | 11/01/1997 | |
| Windshield wiper arm parked in the up position. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||
| 12/18/2004 | 115000 | 2 | 09/07/2000 |
| 1. have had problems with windshield wipers for past 2 years 2. wipers stay in upright position impairing vision 3. am now having repairs done at my own expense. gm knows there has been a problem and had a recall on some older models (my son's - this is how i know) and refuses to repair all vehicles with the same problem. i have e-mailed my complaint to them amd have gotten the run around.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 01/05/2001 | 62000 | 2 | |
| Tl*- the contact stated that yhe 1998 pontiac grand prix gtp, ha had windshield wiper motor problems. t in 2001 he had the windshield wiper motor replaced. the contact stated that the windshield wipers may stop working due to a separation between the drive pin and the crescent in the crank assembly. while driving in the rain the drive's pin separated again ,and driver's side wiper stopped working again. the contact stated that he contacted general motor to try and get them to take responsibility for this problem. the contact found a recall 99v348000 with the same problem on the 1997 pontiac gran prix. the contact felt that all grand prix vehicles with this type of pin in the wiper should be on the recall. the contact called gm and filed a complaint with case# 71-481-566-952. the current mileage was 104000, and the failure mileage was 62000.*ak | |||
| 07/15/2006 | 75000 | 12 | 05/15/1998 |
| My 1998 pontiac grand prix gtp has had multiple failures of the wiper assembly, leaving me in dangerous situations. these failures occur primarily in winter but sometimes in warmer weather. the wipers fail to function with little or no warning, and are expensive to repair. *jb | |||