Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 990232003 | 06/01/1999 | 606088 | Conditions with steering shudder or vibration at low speed. *tt | 08/06/1999 | |
| STEERING - COLUMN | |||||
| 020235002 | 04/01/2002 | 634917 | Concerns with tilt settering column sticking in position and unable to release. *tt | 10/10/2002 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/15/2011 | 188000 | ||
| Vehicle began to run rough. then immediately lost power steering and stalled. the engine died followed by flames from under both sides of the hood. no smoke was seen before the fire began. no lights came on to indicate a problem. in no time, the entire vehicle was engulfed in flames. the car was a total loss. | |||
| 08/06/2005 | 47000 | 100 | 03/29/1999 |
| The steering gets extremely difficult when turning to the left. it's as if there is no power steering. it is intermittent, which makes it very unsafe to turn the car, not knowing when it's going to happen. i have not taken steps to correct the failure yet, waiting for gm to repair under a recall similar to 1997 and 1998's. *nm | |||
| 01/09/2004 | 60000 | 09/18/2000 | |
| My 1999 pontiac gran prix gt looses the power steering when turning left, right is ok. at a standstill, it is nearly impossible to turn left so the car has to be in motion to turn. it is not smooth, but jerky and the force varies thru the turn. it is definetly a handful on a windy day, when more effort is required in one direction than the other. i haven't been to a dealer yet, because they can't squeeze me in on a day i'm not traveling. | |||
| 11/22/2002 | 64000 | 9999 | 05/13/2002 |
| My vehicle, a 1999 pontiac grand prix gt, loses power steering when turning left (only left turns - not right turns). it is extremely difficult to make a left hand turn. i need to pull hard with both hands to get my steering wheel to turn. sometimes when the steering does not respond, i am forced to discontinue my left turn, put my car in reverse, back up the vehicle, and try again because the steering does not work when turning left. on more than one occasion i have almost hit another vehicle because the steering wheel has not responded while i was driving. i have called the gm owner hotline several times to no avail. of interest. the 1998 grand prix is being recalled for this exact same problem. after several phone calls to gm, they have still not even agreed to look at my vehicle. i took it upon myself to bring my vehicle to an accredited gm pontiac retailer and i paid to have the vehicle looked at and the problem diagnosed. the man at the dealership provided a written quote describing the problem that the 1998 grand prix is being recalled. unfortunately, gm won't listen to me because my vehicle is a 1999, which is not being recalled. *tt | |||
| 07/15/2000 | 1 | ||
| While driving ,the steering wheel became difficult to turn and almost caused and accident. *nlm *cb *jb | |||
| 11/22/2002 | |||
| Consumer states while turning left the vehicle loses power steering. please provide any additional information. ts | |||
| 01/01/2000 | 9 | ||
| When turning steering wheel in either direction there is a clicking sound. consumer can also feel this clicking on steering wheel. vehicle has been in for repairs 9 times. dealer replaced the struts and supports, the rack and bearings. has not remedied the problem.*jb | |||
| 01/01/2000 | |||
| Steering mechanism is not functioning properly. vehicle has variable steering which is loose for city driving and sturdy for highway driving. mechanism is working the opposite, and is very dangerous while driving. vehicle checked by dealer, who advised consumer that vehicle does not have variable steering. consumer knows vehicle has mechanism because it has worked properly in the past.*ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 1 | 05/01/2002 | ||
| Consumer lost power steering when making left turns. *ph vehicle's rack and pinion is failing causing loss of power steering.*mr | |||
| Consumer states that the vehicle is hard to steer left, vehicle steers to the right. took to dealer and dealer states the rack and pinion needed replacing. please provide any further information. ts | |||
| 5 | 10/01/1998 | ||
| After vehicle is driven over 40 minutes steering wheel will lock up completely. dealer has inspected vehicle several times, and had not been able to duplicate or correct problem. vehicle is currently at dealership for inspection. *ak gear assembly and power steering have been replaced, dealer has also performed front end alignment, consumer was charged for labor, however feels this was a defective part and she should not have been charged for anything. *slc | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 66446 | 1 | ||
| Intermittently vehicle's lost power steering while driving. when this occurred steering wheel became tight, making it difficult to steer. dealership indicated this was due to an internal gear box leak, and the entire assembly was replaced. the cause of the leak was undetermined.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 02/25/2003 | 29000 | 1 | 12/16/1999 |
| The power steering was not functioning properly when making right or left turns at slow speeds. took to the dealer and they said the power steering pump was bad.*jb | |||
| 12/01/1999 | 1 | 08/01/1999 | |
| Excessively loud high pitch whine from power steering pump while turning steering wheel. *ak | |||
| 09/09/1999 | 0 | ||
| Axle bearing went out, causing a real loud noise. took to dealer and they fixed the problem. also, alternator went out, and was also making a noise. took to dea ler and they replaced power steering pump and altenator. rear window switch also went bad and stopped working, took to dealer who replaced that. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 01/09/2004 | 60000 | 09/18/2000 | |
| My 1999 pontiac gran prix gt looses the power steering when turning left, right is ok. at a standstill, it is nearly impossible to turn left so the car has to be in motion to turn. it is not smooth, but jerky and the force varies thru the turn. it is definetly a handful on a windy day, when more effort is required in one direction than the other. i haven't been to a dealer yet, because they can't squeeze me in on a day i'm not traveling. | |||
| 5 | 10/01/1998 | ||
| After vehicle is driven over 40 minutes steering wheel will lock up completely. dealer has inspected vehicle several times, and had not been able to duplicate or correct problem. vehicle is currently at dealership for inspection. *ak gear assembly and power steering have been replaced, dealer has also performed front end alignment, consumer was charged for labor, however feels this was a defective part and she should not have been charged for anything. *slc | |||
| While making a slow turn vehicle showed no power steering. please provide further information.*ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 43000 | 1 | ||
| Consumer indicated while driving she went to turn vehicle around and heard a pop. tie rod disengaged, causing a tire to separate from vehicle. *ak | |||
| 03/01/2000 | 08/01/1999 | ||
| A clunk is felt in the steering wheel when making a right turn. in repeated trips to the dealer, they can find nothing wrong. the right side outer right tie rod has been replaced but the problem persists. the dealer now claims this clunk is normal.*ak | |||
| STEERING - RACK AND PINION | |||
| 12/19/2009 | 150000 | ||
| Tl*the contact owns a 1999 pontiac grand prix. while driving 5 mph and making a left turn the steering wheel became difficult to control; however, it functioned normally when the contact made a right turn. the wheel bearings and rack and pinion fell off of the vehicle while it was parked. the contact has reviewed, recall nhtsa campaign id number 02v286000, steering, rack and pinion. the contact has experienced the identical failures listed in the recall. the dealer stated that there were no recalls related to his vin. the rack and pinion was repaired at the owners expense. the failure mileage was 150,000 and the current mileage was 170,000. | |||
| 12/01/2005 | 76000 | 1000 | 01/02/1999 |
| 1999 pontiac grand prix. power steering failure left turn only and is intermittent. incidents started december of last year. several times it has put me in the point of danger making left turns and not knowing when it will be extremely hard to turn and when it will be normal. several times during a hard turn the normal steering will return in the middle of the turn jerking my car violently further to the left. no accidents to date. i researched the failure to find out that there is a current recall for rack and pinion bearing failure (recall # 02v286000) for 1997 and 1998 pontiac grand prix's only. i have called several dealerships in my area and they all say it is the same parts but cannot fix it under the recall as my car is a 1999 model. if it is the same parts and the same failure, why will general motors honor the claim? *jb | |||
| 11/21/2005 | 65000 | 1 | 04/15/1999 |
| Dt: contact stated while driving and turning to the left the steering felt like it stuck. the vehicle was checked, and it was discovered that the defect was rack and pinion steering. *ak | |||
| 10/11/2005 | 55000 | 1 | 10/11/2005 |
| Dt: the contact owns a 1999 pontiac grand prix. he found recall 02v2860000 concerning rack and pinion steering on the 1998 grand prix. the contact's vehicle was experiencing exactly the same problem as described in the recall but this vehicle was not included in the recall due to vin. when he turning the steering wheel to the left it felt as if the steering was going to lock. at low speeds it took a lot of effort to turn the wheel. when turning the wheel to the left it felt as if it wanted to pull back very fast to the right. the dealer said they cannot do anything about it since it was not included in the recall. also, the contact talked to the manufacturer, and they told him the same thing. the contact noticed this problem when he bought the car last month.*ak | |||
| 07/28/2005 | 1 | 12/27/2004 | |
| Grand prix gtp 1999 has a rack and pinion problem the steering would act like there was no power to it when turning left- right turn worked ok. there was a recall on 1998 grand prix that did the exact same thing. this is a safety issue for women drivers especially. they would not expect to suddenly have a problem making a left hand turn. once this happens it stays that way till you replace the rack and pinion. *nm | |||
| 04/15/2004 | 89000 | 1 | 12/21/2002 |
| Steering in my 1999 grand prix gt failed in that it is extremely difficult to turn to the left (such as with no power steering) and appears to turn normally or power assisted to the right. this problem appeared suddenely and has not changed since it first appeared. a talk with a local pontiac service manager says the problem symptoms are exactly the same as in the 1998 grand prix which were recalled for bearing failure in the rack and pinion. pontiac customer service states that no recall is in effect at this time for my vehicle and seemed more concerned that we had unofficially talked to a service advisor about the problem rather than having an official service visit to repair/diagnois the problem. they advised to take the care to a dealer as soon as possible to have the problem documented but stated that there would be a charge for the diagnosis. the repair has not been completed as yet and the car remains off the road in hopes that something can be worked out with pontiac. | |||
| 12/09/2004 | 55000 | 1 | 05/25/2004 |
| Steering wheel locked only when making a left turn. dealer stated the rack and pinion steering was defective. *ak *jb | |||
| 01/10/2004 | 72000 | 1 | 11/11/2001 |
| 1999 pontiac grand prix rack and pinion problems. steering locking up in both directions during slower speeds and sharp steering. the gm recall needs to be extended until all year models affected are identified. *jb | |||
| 01/03/2004 | 59000 | 1 | 02/01/2003 |
| Rack and pinion assembly came apart at 60,000 miles. could not turn left. same problem as other recalled gm cars (97 lumina). | |||
| 02/01/2004 | 82000 | 1 | 02/05/2002 |
| 1999 pontiac grand prix- having to replace rack and pinion and power steering pump. cost.....1500 dollars. gm has issued recalls for 1997 and 1998 models, but not 1999. parts are the same. *jb | |||
| 12/12/2003 | 52000 | 1 | 05/05/1999 |
| Was unable to turn left at low speeds almost causing accident with oncoming traffic as i turned into my street. thought it was temporary, but found i had to muscle the car just to turn left except over 35 or so mph. i became scared to drive the car and brought it to the deal. they said it was the result of 'salt damage' to my car from road salt that deteriorated the rack and pinion. i told them they were wrong. (i am in the military and live in mississippi, but have illinois plates. they assumed i lived up there, but the truth is, i have never lived in illinois since purchasing the car!!! its been on a salted road maybe twice!) i am very disappointed. *cb | |||
| 07/13/2003 | 74963 | 2 | 09/01/2002 |
| For several weeks, the steering in my 99 pontiac grand prix has been failling while turning left at low speeds. suprise, suprise!! today, 7/13/03 i hit another vehicle while pulling into a car wash when i lost left turn power steering and could not avoid his car. i was turning off of a busy street and was almost rear ended as well. i am very angry, as this is the 5th time i was almost killed in my 1999 grand prix. the first 4 times were on the highway, when my car lost total engine power with no warning. after 6 weeks of having it in and out of a certified gm repair shop, and having a complete fuel system overhaul, the gm mechanic tore down everything under the hood to find that the fuel system sensor had never been attatched. please advise on any legal action against gm that may me of benefit to me, as well as how to demand a recall on the 99 pontiac grand prix.*ak | |||
| 07/02/2003 | 1 | 12/27/1998 | |
| Rack and pinion steering on 1999 grand prix showing evidence of failure / binding consistant with that of 1997-1998 grand prix.*ak | |||
| 1 | |||
| Vehicle experienced loss of power steering when turning left at very low speeds. *mr ph | |||
| 06/06/2003 | 1 | ||
| Rack and pinion steering went out. consumer indicated that steering was okay when turning right but when turning left consumer lost power steering. he took the vehicle to the mechanic, and the mechanic found the rack and pinion steering had failed. *ak | |||
| 12/04/2002 | 29510 | 1 | |
| The power steering failed when a left turn was made, there was a recall regarding the issue, however the consumer's vehicle year was not included. *ts *jb | |||
| 02/27/2003 | 87664 | 0 | 09/30/1999 |
| I lost power assist steering when making right-hand turns. fortunately this occurred at a low enough speed where i was able to aviod an accident. this is a saftey hazard because it became very difficult to complete a right handed turn. a dealer diagnosed the problem as a failed rack and pinion assembly and replaced the assembly. | |||
| 08/25/2002 | 38468 | 1 | 10/01/1999 |
| I have a 1999 pontiac grand prix that has had the same problem listed in your campaign id number 02v286000. pontiac needs to extend this recall to the 1999 models before someone get injured. the steering went out when my wife (who at the time was 9 months pregnant) was heading to a doctors appointment. we were lucky that she was pulling in the parking lot when it happened.*jb | |||
| 12/23/2002 | 1 | ||
| Consumer was informed, no parts were available regarding the recall on the rack and pinion.*jb | |||
| 10/15/2001 | |||
| Consumer states while driving the vehicle and make left turn steering will make hard to do it. a recall has been issued on similar makes and models. however this vehicle is not include do to the year... nhtsa 15336-02-v-286-000: power steering assembly lower pinion bearing in the power rack and pinion assembly in which the retainer tab were not crimped properly. please provide further information as you experience your problem. ts | |||
| 08/08/2002 | 08/01/2002 | ||
| The steering makes a loud creaking noise when the steering wheel is turned left or right. the crecking noise is louder when the car is driven further otherwise the noise is intermittent. | |||
| 08/13/2002 | |||
| Rack and pinion steering failed while making a right turn at 10 mph or less. dealer and manufacturer were notified. feel free to provide any further information.*ak | |||
| 11/19/2001 | 1 | 09/01/2000 | |
| Vehicle wont turn in reverse, cause steering rack binding internally, gear assembly and power steering short replace. | |||
| 04/07/2002 | 08/01/1999 | ||
| When turning to the left, the steering wheel stiffens/locks into a certain postion. this usually happens at low speeds. i feel that this presents a safety hazard due to the fact that i cant complete a turn in the manner i need. this has been a noted problem in the '97 to '99 model year grand prix.*ak | |||
| 09/30/2001 | 1 | 06/16/1999 | |
| Trouble turning to the right, resulting in control lost over the right hand turns, mechanic said the rack and pinion steering is not working | |||
| 1 | 03/01/1999 | ||
| No summary listed for abov evehicle. *ak | |||
| 01/10/2000 | 3 | 03/01/1999 | |
| The steering has hung up (lack of power assist) turning left at slow speeds (3) times. worked o.k. after it popped. it has popped (3) other times when vehicle has been started with little or no movement of the vehicle. *ak | |||
| STEERING - RACK AND PINION - PINION SHAFT | |||
| 12/01/2002 | 55000 | 1 | 05/01/2002 |
| 1999 pontiac grand prix has same steering problem recalled in the 1998 pontiac grand prix.*ak | |||
| STEERING - RACK AND PINION - RACK | |||
| 12/07/2005 | 54210 | 1 | 07/11/1999 |
| At 54,000 miles, the steering rack on my 1999 pontiac grand prix had to be replaced because it became very difficult to make a left turn as the steering wheel required high force to move to the left. *nm | |||
| 10/04/2004 | 1 | ||
| Power steering is very hard to turn when making a left turn. consumer stated that a recall was issued on the 1997 and 1998 pontiac, grand prix. took vehicle to a mechanic, who determined that consumer needed a rack and pinion, which would cost consumer about $800.00.*ak | |||
| 07/26/2003 | 50155 | 1 | 04/24/2002 |
| Steering: rack and pinion, currently own a 1999 grand prix, and had to have the steering rack assembly replaced, the problem that occured is the same problem that was recalled in the 1997, and 1998 model grand prixs nhtsa campaign id number 02v286000.*ak summary: certain passenger vehicles and mini vans have lower pinion bearings in the power rack and pinion assembly in which the retainer tabs were not crimped properly. these and some other retainers used in vehicles assembled between january 1, 1996 and october 31, 1997, could fail and permit the ball bearings to escape. consequence: if this occurs, the pinion shaft can be forced upward during left turns and back down as the steering wheel is moved back and to the right. if the pinion shaft moves further, the driver will need to exert more effort to turn the steering wheel, similar to a vehicle without power assisted steering. if the pinion shaft moves even further, the driver will require much higher effort to turn left and may not be able to turn the wheel as much as intended. with the maximum pinion shaft movement, which requires internal gear component damage, the driver can encounter high resistance to turning left, followed by unintended power assist to the right. in any of these conditions, a crash could occur. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 5 | 10/01/1998 | ||
| After vehicle is driven over 40 minutes steering wheel will lock up completely. dealer has inspected vehicle several times, and had not been able to duplicate or correct problem. vehicle is currently at dealership for inspection. *ak gear assembly and power steering have been replaced, dealer has also performed front end alignment, consumer was charged for labor, however feels this was a defective part and she should not have been charged for anything. *slc | |||