Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 010864001 | 07/01/2001 | 624068 | Some customers may comment that the power window does not work or operates slowly. *tt | 11/01/2001 | |
| 839607 | 10/01/1998 | 602985 | Comments on switching between local stations or cross talk in metropolitan areas with several strong am stations. *yc | 01/25/1999 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 030867004 | 06/01/2003 | 10002878 | Parts availability for sunroof repairs. *tt | 09/30/2003 | |
| 33 | 03/01/2001 | 619227 | Information on replacing sunroof sunshade stops. *tt | 05/19/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 03/01/2002 | |||
| Black mold has developed in vehicle through vents from using ventilation system. . this mold is makes family members sick. cause unknown. please describe details. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 06/20/2006 | 78000 | 1 | |
| A/c leaks on passenger side floor. also a/c blower motor does not work. wheel rims are corroded and pitted. air bag light is on and stays on. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| Blower is sucking items, such as envelopes/napkins from glove box into blower, and out of vent into driver's face unexpectedly, distracting driver.dealer claims this is normal characteristic. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/30/2006 | 99000 | 1 | 11/28/2005 |
| Had 1999 grand prix for seven months already had problems with drivers window not winding down. a part of the passenger door panel started to come off. now drivers seat belt won't latch, and is currently in the shop for broken valve spring and damage to the head gasket as a result from the broken valve spring. car only had 1 other owner and was running perfect also had perfect service records. *nm | |||
| 03/31/2003 | 40000 | 1 | 01/01/1999 |
| Dt: the contact stated the power window on the rear passenger side would not operate. this window was not used often. the window was stuck in the upward position and would not move. when pressing the button. there was no noise coming from the power window motor. the motor has not been replaced. *ak | |||
| 02/01/2003 | 40000 | 3 | 02/01/1999 |
| Dt: the contact stated all of the power windows except the front driver's window failed to operate. the windows were not used often. the power windows were stuck in the up position and would not move. when pressing the buttons there was no noise coming from the power window motors. the independent repair shop replaced the three window motors that failed on january 6, 2006. *ak | |||
| 10/20/2003 | 36900 | 1 | |
| 1999 grand prix purchased used in 2002. in fall 2003, one power window failed and had to be replaced. in august 2004, a second power window failed and had to be replaced. in september 2004, a third power window failed. it is stuck in the up position and has not yet been replaced.*ak | |||
| 04/19/2004 | 22000 | 12 | 08/12/2000 |
| Automatic electric passenger side window and left rear window fall down and and will not go back up. have to tape each window up making then inoperative..tech removed door panel on rear door and says the promlem is not the switch or motor but a broken wooden pulley(made in mexico) that allows the cable to slip off and won't allow the motor to drive the window back up..clearly a manufacturer's defect from a cheap window operating system on an expensive car..gm engineers should be ashamed of themselves for changing to this type of cheap device from the proven sprocket and teeth drive mechanism so tried and true..another example of cheaper is not better philosophy..this window repair/replacement should rest on gm/pontiac shoulders,not mine...john n hart.*ak | |||
| 01/15/2003 | 200 | ||
| My airconditioner fan switch has now gone once again and is in need of "another new one, this will be 3. the paint on my hood is starting to crack a bit and will be peeling shortly. this car was very well maintained and garaged and there was no reason for this! the power windows went about 3 diferant times on both sides of the vehicle and the switches had to be fully replaced. the radio has a short in it in the back somewhere and the display goes crazy at times. lastly and most importantly, i have had a water leak on this car since 1999. it has been into the dealership too many times to count. they changed out the windshield at least 5 maybe more times, checked all the seals on the side mirrors and the sunroof, cleaned out the drains on the sunroof a few times and after the car was in the last time 8 months ago, they told me that it was the last time they would do anything about it. it was find w/no water until last week when we had pouring rain and in flooded my interior once again. pontiac's solution was to give me $1,000 for the purchase of another car, thanks for nothing! in doing my research i have found out a lot of info that i am once again going to pontiac/gm about. on my particular car when they made the drains for the sunroof, they made them too small, so when it pours out, the drains cannot handle all of the water and it is forced into my car. i work for an insurance company and have spoken to "many, many" people regarding my car. funny thing is, i have heard this from several glass companies and dealership salesmen! what can be done about this to help me, the consumer? any help is welcome | |||
| 87000 | 2 | ||
| Consumer complained about a power window problem. the motor regulator was replaced once. however, it needed to be replaced again. warranty expired. *ak | |||
| 1 | |||
| Passenger's window works intermittently, not rolling up or down. *ak | |||
| 07/18/2003 | 1 | ||
| Driver and rear passenger windows regulator broke, manufacturer installed a plastic roller with metal cable. *ak | |||
| 06/27/2003 | 41395 | 2 | |
| Right rear power window is inoperative (failure). replaced window regulator for the 2nd time. *ak | |||
| 04/15/2003 | 39348 | 2 | 02/21/1999 |
| Front driver side power window inoperative ( failure) motor/regulator replaced for the 2nd time. *ak | |||
| 05/02/2001 | 21734 | 1 | 02/21/1999 |
| Right rear power winow is inoperative (failure). *ak | |||
| 04/23/2001 | 21128 | 2 | 02/21/1999 |
| Left front power window inoperative (failure), left rear power window inoperative (failure). *ak | |||
| 07/08/1999 | 2771 | 1 | 02/21/1999 |
| Right front power window failure. *ak | |||
| 05/31/2002 | 11/15/2001 | ||
| Both electric windows stopped working (car is 2-door) and require replacement. pass. window stopped working 2 months ago; driver's window stopped working last week. replacement is going to cost me over $600 (parts & labor). | |||
| 02/20/2003 | 46488 | 5 | 02/03/1999 |
| Repeated failure of power window motors. *jb | |||
| 08/30/2002 | 2 | 06/01/2099 | |
| Also, besides (2) power window motors failing, (2) blower (air) motors have failed. *aki | |||
| 02/08/2002 | |||
| Frontal side power windows would not roll up properly due to a kink in cable. dealer notifed. feel free to provide any further information.*ak | |||
| 05/15/2000 | 4 | 09/01/1999 | |
| I have had multiple failures of the windows being stuck down(both at diff. times) this is not an issolated incident. it is a very common problem with this car between 1997 and 1999. although it may not seem to be directly a hazardous problem, it can be if in an accident(roll over)as an arm, or entire body may be thrown from the car if the windows were down. as small of a fraction of a possibility that that may be, it is still a possible problem that could have been avoided if the driver had the option to roll the windows up. this is a known problem by pontiac and will not be addressed. even the replacement motors fail, they refuse to replace mailfunctioning motors unless they fail while at the service shop.(it is an intermitent problem). please help to get this resolved! thank you very much. | |||
| 09/09/1999 | 0 | ||
| Axle bearing went out, causing a real loud noise. took to dealer and they fixed the problem. also, alternator went out, and was also making a noise. took to dea ler and they replaced power steering pump and altenator. rear window switch also went bad and stopped working, took to dealer who replaced that. *ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 07/22/2003 | 1 | 09/02/2002 | |
| Driver's side windshield wiper quits moving and the passenger side wiper keeps going, thus, running into and bending the driver's side wiper. this has happened three times despite taking it to a dealer for repair. tightening the nut that holds the wiper arm on appears to be an effective temporary fix. *ak | |||
| 01/16/2003 | |||
| Consumer stated that when they turned the windshield wipers on, the wipers flew off the vehicle. dealer notified. ts | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 09/02/2002 | 1 | ||
| Consumer states that the sunroof on the vehicle shattered while the driving, there is nothing that hit the roof. contacted dealer and the dealer is not willing to do anything.*jb | |||
| 01/19/2000 | 1 | 06/19/1999 | |
| Interior sunroof molding is wraped. yh | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 04/22/2003 | 1 | ||
| The vehicle experienced the same problem with windshield wipers as stated in recall # 99 v 348 000, however the vehicle identification number was not included in the recall. *jb | |||
| 12/02/2001 | 3 | 04/01/1999 | |
| Windshield wipers work intermittently during operation, vehicle has been into dealer shop on three occasions, and problem still reoccurring.*ak consumer stated during a snow storm the driver side wipers flipped 5 times then the wiper hit the other wiper bending it, consumer stated this is the third time this has happened.*slc | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 09/15/1999 | 0 | ||
| Consumer was driving on state highway 64 ,going west in hurricane rain, and drivers side windshield wiper stopped working. passenger's side kept working, was getting tangled up. *ak | |||