Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR
461510023171Abs pump running when not needed. *nj10/31/2007
SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT
451110021941Abs indicator on intermittently. *kb06/27/2007
SERVICE BRAKES, HYDRAULIC - ANTILOCK
03052500609/01/200310004300Revised no communication with ebtcm diagnostic. *tt12/01/2003
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
010523011A02/01/2002010523011629418Concerns with rattle type noise coming from the front of the vehicle. *tt04/02/2002
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
01052301112/01/2001628930Some customers may comment about a rattle type noise coming from the front of the vehicle under 30 mph and while driving over bumps. *tt03/25/2002
01052300604/01/2001619792Subject regarding revised fastener requirements for front and rear brake caliper bracket. *tt06/29/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
11/30/2012480001
 Brake warning light came indicating low fluid level. upon further investigation it was determined that one of the brake lines had rusted through and was leaking fluid. vehicle was garage kept, seldom driven in the winter time, has low mileage and no visible surface rust. *tr
11/30/201248000
 Brake warning light came indicating low fluid level. upon further investigation it was determined that one of the brake lines had rusted through and was leaking fluid. vehicle was garage kept, seldom driven in the winter time, has low mileage and no visible surface rust.
SERVICE BRAKES, AIR - DISC - ROTOR
02/03/200310/17/2000
 I have a 2000 pontiac grand prix with 34,000 miles on it. i've just spent $726 on brakes and rotors all the way around. i can understand the pads needing replacing, but with such low mileage, it seems as though the rotors should have lasted longer.
07/31/2000407/01/2000
 Thumping noise heard in rear of vehicle. initially all rotors replaced due to warping; however, thumping noise continues. have returned car to dealer 4 times and they are unable to locate the problem. problem continues to exsist
SERVICE BRAKES, HYDRAULIC
01/08/20131569771
 Was entering hwy 285 northbound when fellow motorist caught my attention that fire was coming out the bottom of my car. tried to stop but didnt have any brakes, so i put the car in park and jumped out as the flames engulfed the engine compartment of the car. i feel that it was due to a defected recall part that was suppose to prevent what has happen to my car. i was the second owner of this car which was garaged and in immaculate condition. *tr
06/01/200955000
 Tl-the contact owns a 2000 pontiac grand prix. the contact stated that the anti lock brake and traction control lights were illuminated. the contact also stated that brake fluid was leaking from the vehicle. the vehicle was taken to an authorized dealer, who diagnosed that the rotors, brake pads, brake lines, and sensor needed to be replaced. the vehicle was repaired, but the failure continued. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired a second time. the failure mileage was 55,000 and the current mileage was 65,000. sm.
06/01/200955000
 Tl- the contact owns a 2000 pontiac grand prix. the contact stated that the abs and the traction sensor light were illuminated. the contact mentioned that the brake fluid was leaking. the vehicle was taken to a dealer who diagnosed that the rotors, brake pads, brake lines, and sensor needed to be replaced. the remedy failed to repaired the problem. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage was 55,000 and the current mileage was 65,000. pm
04/23/201027000
 Tl-the contact owns a 2000 pontiac gran prix gt. while driving 35mph and depresses his brakes it failed. there are two brake lines and the fuel lines that runs down together he noticed they are rusted through. he contacted the dealer and was told it would cost him $100 to inspect. he checked it himself and then performed the repaired himself because the vehicle was out of warranty. the manufacturer was not contacted. the failure mileage was 27,000....mw
05/11/2010173000
 We own a 2000 pontiac gran prix purchased new. in the last 6 months the brake lines in the rear of this car have broken twice resulting in complete brake failure and very near accidents. i am 62 years old and have owned dozens of cars. this is the first time i have ever had a failure like this. it is obviously cause by defective or substandard materials
01/15/20030
 I first had problems with my brakes at 19,000 had to have the from rotors turned and new napa brake shoes, this was done at a certified napa repair shop. the cost was approx. 175.00. then about 35000 miles i started having trouble stopping so i took it to another napa shop and he told me the rotors front and rear needed to be replaced along with new brake shoes all around. i replaced both rotors and shoes and now am experiencing the same problem at 43000 miles. i need to know who i can contact since this problem is not going to get better and it is getting very expensive.
07/15/20030
 My car caught fire 6-5-03. general motors sent an investigator out. on 7-2-03 i received a call from gm. they told me the report was my problem they would not take any responsibilty for the fire. i drove my car aprox. 15 miles that morning to my kids daycare. i pulled up to the front of the daycare and cut the car off and it started smoking and flames came from under the hood. everything under the hood is melted no brake lines, fuel line or wires. i have not done anything to the car but change the oil. the oil was last changed aprox. two months before that. cars are not designed to just catch fire. i put my kids and a daycare full of kids in jeopardy that day. just to add a little to my complaint. i have left about 6 messages since july 3 for the gm rep, kevin drew, to call me without success. when i purchased my car it only had 51,000 miles. i had trouble with bill heard dealership from day i drove the car off the lot it had problems. it took 4 months (1) the pistons was making awful noise. (2) the security light was flashing (3) the cig. lighter had a burning smell when pushed in. i have a copy of the complaints , findings and action taken on a service report provided by bill heard. in that report it states that they found burnt and melted wire they removed the wiring harness and replaced wires. i left a message for kevin drew asking him to call me because i know for a fact that the wire going to the fuse box was melted. everything under the hood is melted no wires, brake line or fuel line exist anymore. the region of the fire is the area of all the wires, computer box etc. in the middle of the hood at the center up toward the top close to the windshield.. this happened at a daycare. i was parked no more than 3 feet from the building.
05/10/20011951313
 The problem(s) are with both a 1998 and 2000 pontiac grand prix. the problems were as followed: engine components, steering, suspension, braking system, battery, fuel system, transmission, structural, the wheels were noisy, there were visual component defects, the radio was defective, and the interior light on the door was inoperative. jg scc
SERVICE BRAKES, HYDRAULIC - ANTILOCK
02/08/2007107000506/02/2004
 The abs harness that clips to the backing plate is coming unclipped on the back plate while making a sharp left hand turn. its hitting the lower a-frame and coming unclipped. i know this because, my husband is a mechanic, it became unclipped and wrapped around the c.v shaft and tore the clamp off the outer boot and grease went everywhere. *jb
11/01/2003102/01/2001
 Dt: the contact stated while pressing the brake on ice the vehicle revved and then slid through intersections. this occurs only on icy roads and caused the brakes to pump when the anti lock brakes activated. the dealership and the manufacturer have not been contacted. *ak
1
 The abs light illuminated in june 2003. vehicle was taken to an independent repair shop which stated thata component in the antilock brake system has to be replaced. *ak
4
 While traveling abs indicator light fla and traction control system light flashed, causing vehicle to skid. vehicle has been at repair shop four times. please provide further information. *ak
 Abs brake light illuminates, indicating a malfunction within system, cause unknown. please give any further details.*ak
07/01/2000406/14/2000
 Consumer hears rattle noise in front until brakes are applied, then it stops. vehicle has been taken to dealer 4 times. last time to pontiac technicans. they felt that calipers were the problem. dealer doesn't have a remedy. *ak *jb
01/15/20015007/06/2000
 Intermittently when applying brakes in low speed, 20 or less mph, it causes pedal to lock up, a grinding sound would come from wheels and loss of braking. vehicle been in / out of dealer shop on four occasions, and problem still occurring. *ak
02/11/2000701/01/2000
 This vehicle has had 2 ground wiring shorting out at engine repaired, a leaking gas tank replaced,it has loss power on me 7 times to this date, the heater blower motor malfunctioned, the passenger seat belt has malfunctioned, the headlights flicker, it has had a miss fire on all 6 cylinders twice, a spark plug, the coil pack, & a spark plug wire quit at the same time tha brake pedal has been going all the way to the floor every since i bought the car, the trip computer has malfunctioned twice etc.
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
26000102/01/2000
 Traffic control system light stays illuminated on the dashboard while driving. this is due to the electronic brake antilock control module being bad and needing replacement, per dealership. *ak *ph *nlm
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
01/15/20015007/06/2000
 Intermittently when applying brakes in low speed, 20 or less mph, it causes pedal to lock up, a grinding sound would come from wheels and loss of braking. vehicle been in / out of dealer shop on four occasions, and problem still occurring. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
07/01/2000406/14/2000
 Consumer hears rattle noise in front until brakes are applied, then it stops. vehicle has been taken to dealer 4 times. last time to pontiac technicans. they felt that calipers were the problem. dealer doesn't have a remedy. *ak *jb
06/01/2000
 Loud rattle in front, stops when brakes are applied. this is a rattle that got progressively worse within the first month of ownership. reported this problem to dealer numerous times. was told it was design problem with the caliper, known problem by the dealer. waited months for a fix which was unsucessful. currently no fix available. concerned about it being a safety issue. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
05/04/200525800105/10/2000
 Dt: the contact states that he took the vehicle to dealer and the brakes pads were falling apart. the dealer stated on his repair invoice that front brake pads were coming off. the dealer said that the vehicle needed all new rotors because they all were rusted.*ak *jb
10/19/200350000107/03/2000
 Brake pads on 2000 pontiac grad prix, pads separated from metal backing make car stop poorly. pads had only 30% wear at the most. i still have parts. *la
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
05/04/200525800105/10/2000
 Dt: the contact states that he took the vehicle to dealer and the brakes pads were falling apart. the dealer stated on his repair invoice that front brake pads were coming off. the dealer said that the vehicle needed all new rotors because they all were rusted.*ak *jb
01/12/200101/01/2001
 Rotors were warped and i am wondering if their is a recall on them and if that can cause brake problems. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
12/19/20011
 The master cylinder has been replaced. *jg