Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| STEERING - COLUMN | |||||
| 020235002 | 04/01/2002 | 634917 | Concerns with tilt settering column sticking in position and unable to release. *tt | 10/10/2002 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/28/2010 | 100000 | 1 | |
| 2000 pontiac grand prix gtp power steering fails in one direction, intermittent problem. have had several near misses when steering has failed when attempting a turn in traffic. *tr | |||
| 09/04/2007 | 80000 | 1 | 02/01/2004 |
| 2000 grand prix gt, no brake lights, replaced bulbs, took to local auto repair, for $71 diagnosis, multifunction electronic box in steering column, what your blinker is stuck into, $150 part plus 4 hours labor total repair $677, they have repaired many gm switches that's how they knew what it was. gm needs to recall these switches. *tr updated 02-04-08. *kb updated 02/04/08 *tr | |||
| 02/24/2006 | 54000 | 1 | 11/01/2000 |
| Dt*: the contact stated when turning at speeds below 15 mph, the steering wheel would stick. the vehicle was taken to an independent repair shop. the repair shop is flushing the steering system and adding a conditioner. this is an attempt to repair the problem before changing the rack and pinion. | |||
| 02/22/2004 | 50000 | 1 | 06/01/2000 |
| Steering wheel began popping when turning, became more difficult to turn left, extremely difficult at low speeds. almost hit a retaining wall when turning across a major intersection. *jb | |||
| 02/02/2005 | 150000 | 1 | 03/07/2000 |
| Steering is hard to turn at low speeds. have heard popping sounds. power steering fluid is good. when braking car pulls to the left, when letting off the brake the steer wheel turns. lost steering all together after popping again occurred; steering wheel snapped and spun freely. lost all control of car. *ak | |||
| 02/01/2005 | 1 | 03/17/2000 | |
| I have a 2000 grand prix gt. i had trouble with the power steering when slowing down to make. we started noticing popping noises as i was driving and on 2/1/05 after making a turn i again heard a pop and lost the steering all together. i was able to safely pull into a parking lot and stop the car as the steering wheel spun freely in my hand. *ak | |||
| 02/10/2003 | 1 | ||
| There was a loud noise coming from the steering wheel.*jb | |||
| 05/10/2001 | 19513 | 13 | |
| The problem(s) are with both a 1998 and 2000 pontiac grand prix. the problems were as followed: engine components, steering, suspension, braking system, battery, fuel system, transmission, structural, the wheels were noisy, there were visual component defects, the radio was defective, and the interior light on the door was inoperative. jg scc | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 01/10/2004 | 44900 | 1 | 01/09/2000 |
| Power steering locks up on left turns. *la | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 09/09/2004 | 62000 | 5 | 09/09/2004 |
| When traveling through standing water, even at low speeds, water splashes on the power steering pully rendering the steering inoperative for a few seconds. the steering wheen is extremely difficult if not impossible to turn. *ak | |||
| 12/28/2003 | 52000 | 12 | 11/11/2000 |
| Steering binds at low speeds when turning left. research shows that this was a recall in 1996, 1997, 1998 with the cause being an improperly installed retainer in the lower bearing area of the pinion. | |||
| 10/10/2000 | 54000 | 1 | |
| Steering hangs when turning left power steering stops. *la | |||
| 25050 | 1 | 10/25/1999 | |
| The power steering failed. *jb | |||
| 06/13/2002 | 1 | ||
| Consumer states when slowing down to make a turn, vehicle will lose steering power. unable to turn steering wheel. the vehicle has been serviced 10 times yet the problem still exist, the dealer has been contacted. nlm | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 07/29/2006 | 100099 | 1 | 04/04/2004 |
| Car started making a cluncking noise. parked car till social security check came in. took car to garage where i found out that i need a sway bar, control arm bushing and tie rod (right side). upon calling for prices, i found out that many cars of this model are having the same problem. i think they got a bad batch of sway bars. being on disability, the cost are outrageous and the repairs have not been made as of yet, leaving disabled people with no transportation for medical care. *nm | |||
| 10/22/2002 | 39181 | 08/23/2000 | |
| 2000 pontiac grant prix gt bought in august 2000, problems include: 1) 22-july-2002, (36,040 miles), tie rod worn badly, had excessive clearance and needed to be replaced. 2) 30-september-02, (38,697 miles), serpentine belt (i understand general maintenance for this particular problem). 3) 21-oct-2002, (39,181 miles), replaced intake manifold. in the 3 incidents above, i understand changing a serpentine belt when needed, but for my tie rod to be worn and replaced within 2 yrs of owning this vehicle is not a normal maintenance item for a practically brand new car. the intake manifold being replaced around the same time is just unheard of. the intake manifold's from what i understand from the gm dealer are made of plastic, which then i was told that plastic is a better heat sink than metal is! i am an engineer and work with metals and plastics all the time and know for sure that metal is a much better heat sink than plastic is. plastic melts with heat! my car repeatably stalls at red lights, stop signs, turning corners, and sometimes just stalls when i'm driving down the road. i really shouldn't have to keep bringing my car for repairs, it's practially brand new and i pay nearly $400/month to have these on going problems! currently my driver side rear brake caliper is bent and was told that it's going to cost me $500 to replace 2 calipers (because i guess one just can't be replaced without replacing the other back one) . i take good care of my car, with regular cleanings, oil changes and general maintenance. i'm weary of taking my car on extended trips out of town for the fear that it's going to leave me stranded. if there is any way, i could get a response from you asap, it would be very much appreciated. thanks very much for your time and consideration. sincerely, robert sweeney | |||
| 10/31/2001 | 2 | ||
| The tie rod ends were replaced twice and the adjuster sleeve were replaced. *jg | |||
| 07/31/2000 | 1 | 08/09/1999 | |
| There is a rattling noise in the front end of vehicle, after being inspected by dealer it was determined that inner tie rods were loose. *ak consumer stated that the rear door w/strips failed, mud is coming up through the door jam. *yd | |||
| STEERING - RACK AND PINION | |||
| 12/20/2004 | 32600 | 1 | 08/10/2000 |
| I have a 200 pontiac grand prix gt on mondy dec 20,2004 i noticed the steering on my car was armstrong power steering so i took to a mechanic and he said the rack and pinion was leaking, and seemed to be the problem i only have 32,000 miles on this and my research found out i'm not the only one with this problem. i was wondering if pontiac had a recall on this problem.*ak | |||
| 03/01/2004 | 10 | 1 | 10/01/2002 |
| Steering gave out when trying to make a left turn. come to find out that it was a rack and pinion prblem that was also recalled on the 1996 though 1998 models.*ak | |||
| 04/27/2004 | 54000 | 1 | |
| While driving at low speeds, consumer experienced problems when turning left. the dealer examined the vehicle and found that the rack and pinion was damaged. *la | |||
| 03/05/2004 | 46000 | 1 | 06/19/2002 |
| Power steering seizes when trying to make left turns. come to find out that this is due to the rack and pinion having faulty bearings which was recalled back in 1996-1998. the car still has the same problems in 2000 models. *ak | |||
| 02/16/2004 | 1 | 05/21/2002 | |
| As i was turning left onto a street power steering seemed to give out. i had to straighten the wheel out and turn again. i took the car home to see what was the problem. when i turn the wheel to the left it gets very tough, turning to the right is fine. i took the car to a mechanic and to the dealership and the both said that the rack and pinion was leaking. the car only has 55,000 miles on it, there should be no way that this should be happening. i contacted a gm representative, after stringing me a long for two weeks, they finally told me that since i did not purchase an extended warranty there is nothing that they could do to help. also when contacting the representative, they often did not call back in the time frame they said they were going to.*ak | |||
| 12/16/2003 | 50724 | 1 | 09/15/2000 |
| The power steering was sticking. when i would turn the steering wheel to the left than try to go back to the right it would stick, i had too use more force to get it back to center. i took it to the dealer and they found that the rack and pinion was bad. it cost me $1300.00 to get it fixed and i only have 50,000 miles on this car. *ak | |||
| 12/16/2001 | 1 | 10/01/2000 | |
| Power steering seizes during cold weather, start-up conditions. steering will not turn without significant force. pump and fluid levels are correct. steering feels as though it is binding.*ak | |||
| STEERING - RACK AND PINION - RACK | |||
| 07/27/2006 | 78018 | 1 | 05/25/2000 |
| Vehicle was repaired to cure a hard steering problem. vehicle was having troubles turning to the right. repair shop found the steering rack was leaking. many other owners of this vehicle have also submitted complaints about this same problem. gm should recall this vehicle for this problem. *jb | |||
| 03/05/2005 | 76700 | 1 | 12/18/2004 |
| Steering just started to be hard to turn to left at slow speeds, okay going to right. dealership said the power steering rack needed to be replaced at $765.*ak | |||
| 01/01/2003 | 07/01/2000 | ||
| In cold weather the windshield wipers get stuck in an upright resting position. also the steering rack and pinon have faulty bearings causing it to feel like the power steering is not working when you turn a sharp left. | |||
| 07/28/2002 | 1 | 03/01/2000 | |
| Replaced steering rack, but car is still making noise. car bought at adams automorive, but repaired at walker pontiac, bowie, md (301) 249-1000. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/01/2011 | 110000 | ||
| This is the second pontiac grand prix i've owned. both have had broken sway bars on the right side at the end near the sway bar link. first car had less than 80,000, second car around 110,000 miles. there are also numerous posts online of exact failure of this suspension component. unsafe when link is broken due to handling problems and wont pass state safety inspections. | |||