Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
70909/01/200510018133Tie rod specifications revised. gm tech link. *tt12/15/2005
04030801006/01/200410012182Changes to labor time guide relating to front suspension labor operations components. *eh02/16/2005
SUSPENSION - REAR
01086601010/01/2001627538Information regarding itching type noise from rear of vehicle. *yh02/11/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
09/01/2011110000
 This is the second pontiac grand prix i've owned. both have had broken sway bars on the right side at the end near the sway bar link. first car had less than 80,000, second car around 110,000 miles. there are also numerous posts online of exact failure of this suspension component. unsafe when link is broken due to handling problems and wont pass state safety inspections.
05/31/20081
 On 5/15/2008 i purchased a wheel bearing from advanced auto parts for my 2000' pontiac grand prix part # nt513121and installed it the same day as per specifications. on 5/31/2008 my son was driving the car to pick me up from work when he stopped at a traffic light the front wheel had suddenly fell off the car. someone summoned the police and a tow truck. the car was towed to my home and i found that all 5 studs had broken off of the bearing hub. on 6/1/2008 i purchased a new bearing (better quality). at that time i did not return the defective bearing. i returned home and installed the new bearing. on 6/2/2008 when i returned to work i had a rockwell hardness test done on the only remaining stud. we found it only had rc of 22. by the stamping on the stud (10.9 metric) which is equivalent to grade 8 or 33 to 44 r.c. this was a grade 3 case hardened stud which showed a tension break. i then called the manufacturer ntp bearing (1800-322-8983) and told the customer service rep. what had happened. he told me to return the bearing where i purchased it and include my name, address and where i could be contacted for any claim. the reason i am reporting this is if there are more bearings on the market with this defect it could be catastrophic if this happens at any speed. please let me know if ntp follows up. *tr
06/01/2006700002506/15/2002
 Trac light comes on, tac goes to 0, car stalls. this could easily result in us being rear ended. the car is moving along and just stops. replaced computer and ignition module problem still persist. garage and dealer is unsure of the problem. at this point it is process of elimination costing us a lot of money. *nm
07/29/2006100099104/04/2004
 Car started making a cluncking noise. parked car till social security check came in. took car to garage where i found out that i need a sway bar, control arm bushing and tie rod (right side). upon calling for prices, i found out that many cars of this model are having the same problem. i think they got a bad batch of sway bars. being on disability, the cost are outrageous and the repairs have not been made as of yet, leaving disabled people with no transportation for medical care. *nm
09/17/1999300001009/17/1999
 Numerous issues 1. heater core went out around 60,000 miles. 2. dexcool gelled and caused the above. 3. stereo has malfunctioned since 36,000 miles. 4. tie rod end wore out around 30,000 miles-took to dealership a couple of times and they couldn't determine cause of noise and rattling. i took it to a tire company/service center and they fixed the problem. 5. numerous interior floodings-water comes in at the firewall and floods the interior carpet-has mold, and deterioration from it. 6. headlamps are yellow and nontransparent-the lights are not working properly because it can't shine through. 7. headlamp assemblies are holding water. 8. fog lamps went out right after purchasing the car and one of them burned the plastic assembly that holds it causing it to not work at all, disfigured now. 9. rear spoiler is not attached correctly and seems to be the cause of water entering the trunk lid.
03/11/20051
 Nhtsa recall campaign 00v116000; general motors issued a suspension recall. this vehicle was not included due to vin although it had suspension problems, which made it difficult to control the vehicle. *ak
1
 The vehicle pulled to the right while driving. the vehicle was repaired. please provide any additional information. *nm
05/10/20011951313
 The problem(s) are with both a 1998 and 2000 pontiac grand prix. the problems were as followed: engine components, steering, suspension, braking system, battery, fuel system, transmission, structural, the wheels were noisy, there were visual component defects, the radio was defective, and the interior light on the door was inoperative. jg scc
03/15/200002/01/2000
 Popping or clunking noise from front end while accelerating in reverse. sometimes accelerating forward. vibration in steering wheel when accelerating. possible loose motor mount. left front strut bushing was replaced, but problem persists.*ak
SUSPENSION - FRONT
11/13/200325300102/24/2000
 Problem with bouncing front end originally. had wheels balanced, didn't fix problem. then hard to turn as if power steering wasn't working and also a clunking noise when turning the steering wheel. first they replaced a tie rod assembly, but this did not correct the hard steering problem. had to leave the vehicle at the dealer for more than a week for them to get parts to fix the rack and pinion steering. also had a problem with water inside my heater/ac causing an accumulation of water and malfunctioning of the fan and causing water on the passenger side floor. have also had to have a side mirror motor replaced. i fortunately have an extended warranty. i purchased my vehicle new in feb 2000. i only has 25,000 miles on it and there sure has been a lot of things happening to it. i have also had water leaking into the trunk which was a bad seal around the rim of the trunk and spoiler and a leak near my sunroof which was unable to be diagnosed. *la
11/17/2000508/01/2000
 A rattling noise occurred in the front suspension system when driving over a washboard surface. i returned it 5 times to the dealer and they worked on it 5 times. they replaced the complete front strut assembly (the coil spring, shock, strut bushing 2 or 3 other times, applied grease several times etc). after several days or a week or so it would start rattling again. the last repair was performed on june 26, 2001 in which the both strut assemblies was replaced. my concern is if the wear of the rattling parts causes a failure to suspension which could cause a wreck. please advise concerning this . thank you. *ak
03/15/200002/01/2000
 Popping or clunking noise from front end while accelerating in reverse. sometimes accelerating forward. vibration in steering wheel when accelerating. possible loose motor mount. left front strut bushing was replaced, but problem persists.*ak
SUSPENSION - FRONT - WHEEL BEARING
01/16/2001109/01/2000
 We turned out a driveway, turned to avoid a collision and deflected off the curb. drive another 6 blocks and realized tire didn't have air. rim was broke and tire deflated. upon repair was told bearing may be damaged. we didn't run over the curb and only rubbed against it which broke the alumium rim which deflated the tire and now have a bad bearing.in my 30 years of driving i have never experience this and i have hit a few curbs in my time. *ak