Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 010864001 | 07/01/2001 | 624068 | Some customers may comment that the power window does not work or operates slowly. *tt | 11/01/2001 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 030867004 | 06/01/2003 | 10002878 | Parts availability for sunroof repairs. *tt | 09/30/2003 | |
| 33 | 03/01/2001 | 619227 | Information on replacing sunroof sunshade stops. *tt | 05/19/2001 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 000843002 | 02/01/2000 | 611248 | Some customers may comment that there is windshield washer solvent leaking from the underhood washer reservoir area. *tt | 05/31/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 03/09/2009 | 66000 | 1 | |
| I have a 2000 pontiac grand prix gt and am getting ready to take it to the dealer for the 3rd time since owning it (i purchased it as new vehicle). it seems the heater motor/heater resistor goes bad about every 2 years. i have read many other complaints on this problem on the internet *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 7 | 02/01/2000 | ||
| Leaking on passangers side, heater blower replaced 4 times, both side mirrors replaced, sunroof leaked | |||
| 12/07/2000 | 02/01/2000 | ||
| Dual air control blows hot air when temperature is set anywhere between 65 an 90. sometimes only the passenger side will blow hot while the driver's side adjusts to corresponding temperature set. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 12/01/2005 | 100000 | 1 | 04/10/2000 |
| Blower motor failed. this is a safety issue, for those of us who live in cold climates and drive through snow and risk the possibility of not being able to remove frozen rain and snow from the windshield while driving. i have been told that there are many grand pries that have had their blowers fail. this should be considered a safety issue and taken seriously, and something should be done so that an already dangerous driving situation (ieee driving in snow) is not made worse when someone else suddenly finds that their blower is no longer working.*ak | |||
| 02/11/2000 | 7 | 01/01/2000 | |
| This vehicle has had 2 ground wiring shorting out at engine repaired, a leaking gas tank replaced,it has loss power on me 7 times to this date, the heater blower motor malfunctioned, the passenger seat belt has malfunctioned, the headlights flicker, it has had a miss fire on all 6 cylinders twice, a spark plug, the coil pack, & a spark plug wire quit at the same time tha brake pedal has been going all the way to the floor every since i bought the car, the trip computer has malfunctioned twice etc. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 07/10/2003 | 67000 | 2 | 02/28/2000 |
| Ongoing problem with water leaking onto the passenger side floor board. vehicle was taken to the dealer, who replaced the heater resistor and the blower. but the problem recurred. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 05/11/2004 | 54000 | ||
| Tl*the contact owns a 2000 pontiac grand prix. when the contact started the ignition, the security warning indicator illuminated for ten minutes on the instrument panel. the failure occurred intermittently. in addition, all of the power windows failed to operate. the vehicle was taken to an independent mechanic for inspection and the technician stated that the failure was contributed to the window motor and power window switch. the front driver's side window components were replaced. on a separate occasion, the vehicle was taken to the authorized dealer for diagnostic testing regarding the security warning indicator. the computer code detected that the vehicle was operating properly. the vin was unknown. the failure mileage was 54,000 and current mileage was 204,000. | |||
| 10/15/2004 | 72000 | 2 | 11/13/2003 |
| Power window on the driver's side and both rear windows were inoperative. vehicle was taken to the dealer, who informed the consumer that all the windows regulators needed to be replaced.*ak | |||
| 05/30/2003 | 41000 | 1 | 05/30/2000 |
| I have had to replace two of the motors for my windows (one of them in a rear window which is never even used!). i work with 5 other people that have had at least two-four motors go out on their pontiacs also. this appears to be a recurring problem with pontiac and has caused me to reconsider buying a new grand prix. | |||
| 07/29/2004 | 1 | 05/30/2000 | |
| The power steering seemed to be out when i turned the wheels to the left, but worked fine when turning to the right. i took the car in and had to have the power rack replaced. i was told this is a very common problem with grand prixs. | |||
| 02/13/2003 | 8100 | 1 | 01/30/2002 |
| 3 out of 4 windows do not operate on a 4yr old car because a little plastic retainer clip broke on each window leaving the window un operable. the driver window ,the driver side rear window and the passenger rear window. *jb | |||
| 02/01/2004 | 35000 | 4 | 12/26/2003 |
| Purchased 2000 grand prix in december of 2003. every window (4) in the car had the power window motor fail. window falls down and will not stay up. power window motor complete failure. had to replace and repair in excess of $1,600. *ak | |||
| 10/12/2003 | 21630 | 2 | 07/25/2000 |
| My car is a 2000 pontiac grand prix gtp. in october 2003 and march 2004 i have had power window failures. the first incident involved the driver's window and the second involved the driver's side rear window. the total cost of the first repair was $457. the second repair is estimated to be at least $400. i have read many similar experiences on the internet with window failures, as many as 11 times on one car. i was even alerted to a law firm considering a class action suit on the matter.*ak | |||
| 09/16/2003 | 110500 | 1 | 02/26/2000 |
| My 2000 grand prix has had the window cables repaired on the passanger side, now the driverside must be repaired, due to cable inside the door breaking. this repair cost $430.00 each time!*ak | |||
| 11/19/2003 | 1 | ||
| Rear and front side power windows do not roll down or roll up. vehicle had been to dealer several times, but problem was not resolved. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 7 | 02/01/2000 | ||
| Leaking on passangers side, heater blower replaced 4 times, both side mirrors replaced, sunroof leaked | |||
| 09/01/2000 | |||
| 2001, pontiac, grand prix; rearview mirror would severely vibrate while traveling. dealer notified, and informed consumer that the problem was due to the adhesive used, and there were no repairs available at this time.*ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 06/23/2006 | 64500 | 1 | 09/15/1999 |
| Dt*: the contact stated that the substance in the electrocromatic rear view mirror had broken down which caused a duplicate view of the object being viewed. the image in the mirror is distorted, and is worse when driven at night. the manufacturer was contacted on 07/17/06 and determined that the vehicle needed to brought to a service dealership. the service dealer was contacted on 07/17/06 and determined that the vehicle needed to inspected by a service representative at a dealership. on 07/19/06, the vehicle was inspected by the dealership and determined that the problem could not fixed, but needed to be replaced with a new rear view mirror. mirror was ordered on 07/21/06 and will be repaired by the owner. | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 7 | 02/01/2000 | ||
| Leaking on passangers side, heater blower replaced 4 times, both side mirrors replaced, sunroof leaked | |||
| VISIBILITY - WINDSHIELD | |||
| 07/18/2002 | 1 | 01/01/2000 | |
| While traveling on highway windshield will make knocking noise and vibrate loudly, the dealer is aware of the problem. *ak | |||
| 07/25/2001 | 1 | ||
| While driving sun was glaring into windshield. consumer could not see. had to stop. windshield had a lot of glare. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 06/15/2006 | 1 | 06/20/2004 | |
| Windshield wipers will not disburse fluid to the windshield. if i need to clean the windshield, i have to roll window down, spray fluid onto windshield,r oll window back up and all while driving the vehicle. *jb | |||
| 10/31/2003 | 1 | 03/03/2001 | |
| Main complaint: gm is aware that their gm hydra-matic 4t65-e transmission has a defective part, yet they leave it to consumers to cover the cost of handling the problem. specifically, my 2000 grand prix gt (with only 64,000 miles on it) started upshifting hard a few days ago from 1st to 2nd gear and i hear metallic grinding noises from underneath the car when shifting from 1st to 2nd while the car is still warming up. having performed all of the necessary maintenance over the years, i am angered to learn that i will have to fork over approximately $600 to repair a manufacturer's defect on a car that i am still paying for. i've read of other people having to pay significantly more to fix this problem on their cars. recently, gm repaired a coolant leak at no cost to consumers because it was deemed a defect. i had already experienced low engine coolant warnings from my car and was relieved to receive the recall letter offering to fix the problem for free. of course, that repair took 15 minutes - gm didn't mind picking up the cost for that defect. my current problem will require several hours of transaxle work and gm has conveniently stuck me with the cost of this work. i also wonder why consumers are not being alerted to this problem. some people may not notice or may choose to ignore the symptoms that i noticed until the other day until they have a catastrophic problem and have to pay thousands to repair their transaxle. it seems irresponsible to me that gm only issued this information as a service bulletin to mechanics. other minor complaints: my car intermittently had trouble starting around 45000 miles. two mechanics checked it and found nothing wrong. my kid brother found a loose wire coming from the battery and quickly fixed the problem. currently, i have lost levels 1-3 of 5 for my heating/cooling fan, my windshield wiper fluid pump has stopped working and the lock on my trunk is inoperable. i'm not careless - these materials should have lasted much longer. *la | |||
| While traveling and without any indication windshield wipers stopped working, causing poor visibility. please provide further information. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 01/01/2003 | 07/01/2000 | ||
| In cold weather the windshield wipers get stuck in an upright resting position. also the steering rack and pinon have faulty bearings causing it to feel like the power steering is not working when you turn a sharp left. | |||
| When windsheld wipers are on high there is no movement. dealer repaired, but problem returned. please provide further information.*ak | |||