Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
70909/01/200510018133Tie rod specifications revised. gm tech link. *tt12/15/2005
04030801006/01/200410012182Changes to labor time guide relating to front suspension labor operations components. *eh02/16/2005
SUSPENSION - FRONT - WHEEL BEARING
05160205/16/2002636690Conerns with a noisy front wheel bearing. *tt11/12/2002
SUSPENSION - REAR
01086601010/01/2001627538Information regarding itching type noise from rear of vehicle. *yh02/11/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
09/21/2001607/01/2001
 2001 pontiac grand prix engine oil leak, interior water leak at passenger door *cw the dealer informed the consumer that the water leak may have been a result of the door being misaligned. the vehicle pulled to the left. the consumer was then informed the reason for the pulling of the vehicle was due to the inferior tires on the vehicle. the sticker in the trunk specified h rated tires, however the tires the dealer sold on the vehicle were goodyear eagle ls tires. the cd player was inoperative. the engine light illuminated. the egr valve and gasket were replaced. the sunroof was leaking and the alternator was replaced. the left front cv boot was leaking and the left front hub bearing was noisy. the ignition cylinder, parking brake, power steering hose, pump seal, rack and pinion and outer tie rod were replaced. *jb
02/01/200740000405/01/2001
 Tl*the contact owns a 2001 pontiac grand prix. the contact stated that whenever he drove over a bump in the road, he could hear a cracking noise under the vehicle. he took the vehicle to the dealer and they stated that the tie rod ends were worn. the dealer replaced the tie rod ends, however, the failure recurred 8,000 miles later. the dealer stated that the part had begun to crack and they replaced the tie rod ends again. the contact stated that he should not have to pay for the repairs because he believes it is a manufacturer defect. the speed was unknown. the current mileage was 52,000 and failure mileage was 40,000. the consumer stated the defective part was the knuckle assembly. updated 09/18/07 *tr
SUSPENSION - FRONT
02/19/2006710006001/19/2006
 I was sold a lemon car after loosing my vehicle in the flood. first night i drove it after turning ignition lights started flashing rpms dropped, found underneath front of the vehicle is loose as well as water was located in the drivers side tail light and a lot of condensation in surrounding headlights. *jb
SUSPENSION - FRONT - WHEEL BEARING
05/21/200435509205/21/2004
 On may 21, 2004, purchased a 2001 pontiac grand prix from bill smith pontiac in cullman, al. the mileage on the vehicle was 35,509. upon test driving heard roaring noise. told concerns to salesperson (at 3 different times) about roaring. he assured us that it was the new tires on the vehicle. on jan, 31, 2005 had to take vehicle in for service and was informed that the roaring on the car was the passenger side wheel bearing. luckily we had purchased a ext. warranty and after paying a $100 deductable, bearing was fixed. on april 24, 2005 roaring started again on drivers side. there was only 46,134 miles on car. what is going on??? i have a special child whom i have to take to various doctors appt. on a regular basis. this car doesn't have 50,000 miles yet and it is already unsafe to drive. dealership refuses to fix bearing. i feel that they sold us this car with a defective bearing and now we are having to get it fixed. gm refuses to do anything because it has went past 36,000 miles. are they trying to tell consumers that new vehicles will only go 36,000 and after that you can start dishing out money to have them fixed. i would appreciate any help in resolving this matter with gm and also bill smith pontiac.
10/20/2003108/03/2000
 Front driver wheel bearing went out after only 39,000 miles on car. very expensive to fix. from what i hear this is a common problem. found at least 2 other failures in the database. and i know of a couple oversaw myself. seems like there is a problem in the bearing design pontiac needs to fix. *la
17002
 Consumer called complaining about right front wheel bearing malfunctioning twice in less then 1700 miles. manufacturer was contacted, and stated that they had no recalls on the vehicle.*ak
09/20/20035300011/16/2002
 The front drivers side wheel bearing went out at only 53,000 miles. the shop that fixed the car said that the wheel bearing usually does not go out until after 100,000 miles.