Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 020864025 | 12/01/2002 | 10000775 | Power window will not roll up in high ambient temperatures. *tt | 03/31/2003 | |
| 010864001 | 07/01/2001 | 624068 | Some customers may comment that the power window does not work or operates slowly. *tt | 11/01/2001 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 030867004 | 06/01/2003 | 10002878 | Parts availability for sunroof repairs. *tt | 09/30/2003 | |
| 33 | 03/01/2001 | 619227 | Information on replacing sunroof sunshade stops. *tt | 05/19/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 01/02/2009 | 115000 | 1 | |
| I have three complaints. 1. window issues: i have had to have repair work done on two windows. the first one fell down and was repaired without having to replace the motor or anything, but it still cost about $150 in labor. the second time i had a window not working, it was the switch in the door. my parents have a car like mine and have had to have expensive window mechanics replacement done as well. 2. another problem i am having now is with the switch for the rear lights. it has quit working and the part alone will cost about $350. the mechanic says that he has had to replace several of these himself, and he is a private businessman. there should be a recall on this problem that recurs with the grand prix because it is definitely a safety issue. 3. in checking after my mechanic said there should be a recall about the rear light switch, i have found 5 recalls for which i have never received any notification. i do not know where to begin to get these corrected. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| While traveling side fumes from other vehicles were inside consumer's vehicle. dealer has been notified.*ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 08/27/2007 | 185000 | 1 | 11/05/2006 |
| Tl*the contact owns a 2001 pontiac grand prix. the contact stated that the rear window shattered and had not been previously touched or cracked. the vehicle was not parked outside at the time of the failure. the window was replaced by a repair shop. updated 09/25/07. *jb | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 04/17/2009 | 70000 | 1 | |
| Tl*the contact owns a 2001 pontiac grand prix. the contact stated that the paint on the hood of her vehicle abnormally chips. while driving approximately 50 mph, she noticed flames on the panel of the front driver's side window. she used a small bottle of water to douse the flames and smoke. currently, all of the power windows are inoperative. the vehicle has not been inspected to determine the cause of the failures. the failure and current mileages were 70,000. updated 06/09/09 *bf updated 06/09/09.*jb | |||
| 02/02/2009 | 90000 | 1 | |
| A few days ago, i've had a third window malfunction. three my windows dropped down inside of the door. the first window did this the first week i bough the car(7/06) and was not covered by my warranty. the second window stopped working over 6 mos ago and now the third one. i know someone else who has the same problem and started with her back windows. the winter months are here and i have kids that are asthmatic. i was given a quote of $ 300 to replace mechanism of each window! how terrible for something that was not caused on my part. *tr | |||
| 04/11/2008 | 127000 | 1 | 04/15/2003 |
| Rear brake lights not working, but third center brake light is working. took to mechanic (pep boys) who changed the brake pads, rotors, brake fluid and replaced the bulbs and fuses, (as well as a motor w/reg for the driver's side rear window, serpentine belt, alternator drive belt, tie rod outer and oil change). when i got the car back, realized they never fixed the problem. returned the car and told it was the multifunction switch at a price of $450.00. this is great considering my bill for everything was $1,500.00, and the problem i brought it in for (brake lights) was never fixed. on web site: http://www.autoweb.com/content/research/forums/index.cfm/action/posts/fid/2831 there are approximately 119 complaints all about the multifunctional switch on pontaic vehicles. i am hoping that at some point the issue will be addressed to save other unsuspecting poor souls that bought a pontiac (grand prix gt). *tr | |||
| 11/08/2004 | 970000 | 2 | |
| The front passenger side window would not go up. the regulator had to be replaced at a cost to the owner. then antifreeze started to leak onto the engine. the problem has not been repaired to date. *jb *sc the intake manifold gasket was replaced and the fuel pressure regulator was replaced. | |||
| 03/01/2002 | 3400 | 3 | 09/01/2001 |
| I own a 2001 pontiac grand prix gt, 4 door. on three separate occasions the motor on the automatic windows has gone out on three different windows. all three times the motor was replaced by a pontiac dealership. the last time was november 2004 and the warranty was expired. because this was an ongoing problem i fought the $500 bill with the dealership and eventually gm fixed the window at no cost to me. a friend of mine has a government issued pontiac, same year, make & model. she has had two window motors replaced. *jb | |||
| 12/22/2004 | 61096 | 1 | 04/15/2001 |
| Driver side window failure. window does not move. will require replacement of regulator & motor. *ak | |||
| 03/06/2004 | 13621 | 3 | 03/25/2001 |
| Driver and passenger side front and rear windows have had to be replaced within 1 year. when vehicle was taken in for first window, they could not duplicate the problem, worked fine for them, but not 2 days later after the warranty was up, the window would not roll up or down. since then 2 more windows have been replaced. *jb | |||
| 02/15/2003 | 64406 | ||
| Mileage/date complaint resolution 24736-10/29/01 rt ft power window replaced motor regulator 59454-12/5/02 error code 20 on cd replaced cd player ($537.59) 62469-1/30/03 rt rr power window regulator cables worn gears stripped 62469 tach intermittent replace crankshaft sensor 62469 trans slipping computer said no problem ($1,050) 64406-2/25/03 won't go into reverse replaced transmission 70758-5/23/03 key won't come out replace shifter assy ($510) 70758 rt rr power window intermittent - could find no problem 83769-10/24/03 engine coolant recall perform recall 83769 rt rr power window replaces cables worn gears 83769 engine oil leak replace upper intake manifold gasket 83769 loss of power replace catalytic converter | |||
| 09/01/2003 | 40000 | 5 | 05/05/2001 |
| Automatic windows in vehicle have failed. the rear-passenger side windows has been fixed twice. the other three windows have gone out within a couple months of each other. the vehicle is only 2 years old and the windows have failed 5 times. each repair cost approximately $350 a piece. *ak | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 09/21/2001 | 6 | 07/01/2001 | |
| 2001 pontiac grand prix engine oil leak, interior water leak at passenger door *cw the dealer informed the consumer that the water leak may have been a result of the door being misaligned. the vehicle pulled to the left. the consumer was then informed the reason for the pulling of the vehicle was due to the inferior tires on the vehicle. the sticker in the trunk specified h rated tires, however the tires the dealer sold on the vehicle were goodyear eagle ls tires. the cd player was inoperative. the engine light illuminated. the egr valve and gasket were replaced. the sunroof was leaking and the alternator was replaced. the left front cv boot was leaking and the left front hub bearing was noisy. the ignition cylinder, parking brake, power steering hose, pump seal, rack and pinion and outer tie rod were replaced. *jb | |||
| VISIBILITY - WINDSHIELD | |||
| 06/20/2005 | 36000 | 6 | 10/12/2003 |
| I bought the car oct 2003 it had 23000 miles on it and then when it hit 30000 miles that's when trouble started my husband went to check on his brother and turned the car off and was off for 1 hour and went to start the car and it wouldn't stay running took it to the local repair man and he worked on it and nothing 250.00 dollars later he hauled it the gm dealer in independence ks. where they said it was the anti theft device had me locked out and the had to replace the module. 480.00 later. now when i drive a distance my check engine light comes on and my car acts like it tries to cut out and shifts hard and jerks. and my tract off light stays on now all the time. my last grand prix had 160000 miles on it before it started acting up. my local repair man said that i need to replace the brain module and all my problems well stop. and now when it rains my car feel up with water on the passenger side floor board 2 inches right now so if there is a recall on this car it needs to be the whole car. right now the car has 51000 miles. *jb | |||
| 07/31/2001 | 2 | 07/01/2001 | |
| Windshield has distortion horizontally through the drivers viewing area. this was present on the original as well as the replacement. severe distortion was also present on each side of the original windshield and along the lower edge of the replacement windshield. distortion is causing impaired vision as well as driver fatigue due to headache and nausea. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 06/01/2001 | 1 | 06/01/2000 | |
| While driving in a heavy down pour when wipers were needed, passenger's side wiper arm stopped working, at first then restarted working off set, causing passenger's side wiper arm to fight with driver's side wiper arm, resulting in poor driver's visibility. vehicle was taken to dealer.*ak *slc | |||