Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PIC-5351A | 10/11/2011 | 10042292 | Pontiac: certain vehicles are exhibiting inoperative blower motor, except on high setting or drl's inoperative or headlamps inoperative rather high or low beams and the rear window defogger is inoperative. *pe | 12/05/2011 | |
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 02038 | 01/01/2004 | 10006946 | Diagnostic trouble code b1000. *mr | 05/20/2004 | |
| 010844007 | 07/01/2001 | 620823 | Some customers may comment on a whine type noise coming from the radio speakers. this condition is more noticeable after the vehicle has made connection with onstar. the condition is also speed sensitive. *tt | 08/31/2001 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 020604008 | 03/01/2002 | 631210 | Subject regarding revised diagnostic trouble code p0341 camshaft position sensor performance. *slc | 05/21/2002 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| ELECTRICAL SYSTEM - WIRING | |||||
| 57 | 07/01/2003 | 10016464 | Wire harness may be stretched, or the pcs may not be oriented in the same position, after installing a service replacement valve body assembly. gm tech link. *tt | 09/13/2005 | |
| 01740 | 01/01/2004 | 10006270 | Cross injector wires causing misfire at steady state speed and rpm, malfunction indicator lamp (mil) illuminated, and a p0300 set. sit bulletin 1460291. *tt | 04/27/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| PE07001 | GENERAL MOTORS CORP. | 01/17/2007 | 04/30/2007 | LOSS OF BRAKE LAMP ILLUMINATION | ||
| The agency's analysis of gm's complaint and warranty data for the subject vehicles, including a comparison with other agency and manufacturer data pertaining to other vehicle brake lamp investigations, indicated a low failure history for the subject vehicles.this investigation included a review and analysis of data for relevant brake lamp malfunctions that require replacement of the multifunction switch (mfs) module.the hazard warning switch is an integral part of the mfs module.other components that affect brake lamp illumination such as wiring, bulb sockets, and the plunger-type brake lamp switch, were not a part of this investigation.a safety-related defect trend has not been identified and this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety defect does not exist.the agency reserves the right to take further action if warranted by the circumstances. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/08/2012 | 130000 | ||
| As i pulled into my garage, i noticed there was alot of smoke coming from the engine compartment. when i opened the hood, i found the engine cover was on fire, the foam on the under side of the cover was melting and dripping onto the hot engine. i took the cover off and put the fire out without damage to the electrical or spark plug wires. i did follow thru on the recall several years ago when it was reported that the oil could catch fire on the reflector guard on the front of the engine, that is gone, but this seems to be made out of plastic on the top of the engine, sliding into a hole at the rear and held in place by the oil cap. is it safe to run this without the cover? will the engine catch the insulation under the hood on fire? i have owened this since new and have taken very good care of it, still in very good condition with the exception of this issue. | |||
| 07/18/2011 | 40000 | ||
| I have a 2002 pontiac grand prix se sedan with only 42,000 miles and i have had to replace all the power windows because they just went down and i repaced the part at a great expense. i now have a lifetime warranty on the last part costin g $96.00 why wasn't there a lifetime warranty on the original car? each repairman said that is the trouble with pontiac | |||
| 06/04/2011 | 117000 | ||
| Tl. the contact owns a 2002 pontiac grand prix. the contact stated the factory anti-theft system malfunctions causing the vehicle not to start. the contact has taken the vehicle to the dealer and the dealer stated the key needs to be replaced. the dealer replaced the key but that did not remedy the issue. the contact stated the vehicle takes a while to restart because the anti-theft system is not recognizing the key. the failure mileage was 117,000. jo | |||
| 09/20/2010 | 85000 | ||
| Tl-the contact owns a 2002 pontiac grand prix. the contact was driving approximately 30 mph. when the heater was engaged the automatic headlights and rear defroster became inoperative. in addition, the failures occurred when the air conditioner was activated. the failure was intermittent and progressed. the vehicle was taken to an independent mechanic where they informed that the failure was contributed to the ignition switch. the vehicle was not repaired. the failure mileage was approximately 85,000. the vin was unavailable. js | |||
| 04/17/2010 | 97000 | ||
| Tl-the contact owns a 2002 pontiac grand prix. the contact stated that when initially starting the vehicle, the air conditioning which should be running would not turn on. at night, the headlights would also not function. if he turned the key in the ignition rapidly, the a/c and headlights would function properly. the failure progressed and occurred even while he was driving. the vehicle had not been inspected or repaired at the time of the complaint. the contact had not spoken with the manufacturer at the time of the complaint. the current mileage was approximately 102,000. the failure mileage was approximately 97,000-bk | |||
| 03/01/2010 | 85000 | 1 | |
| Key stuck in the ignition at 85,000 miles. car was in park and engine was off (though key would not turn all the way back to it's normal off position). had to remove bottom cover on steering column in order to press a button on solenoid to release the key. this is now consistently happening every time i drive the car. considering removing solenoid completely to bypass this safety feature. dealer is going to charge at least $300 to fix this problem, but i have noticed this is a very common complaint with this vehicle. this should be a recall and the company should strive to produce a higher quality product. *tr | |||
| 10/14/2009 | 150000 | 1 | |
| My 2002 pontiac grand prix gt had the following issue which i believe should be a recall. - i was driving my vehicle when my heater blower motor shut off. i would drive for a few more minutes then it would come back on. this would happen at the freq of 1 time per month. the freq began to increase to the point is was several times per km. off, on, off, on etc. i eventually took it to the dealer, it was a wire harness $ 500.00 maintenance is what it is, but the same problem turns the headlights off ( not dash lights ) and rear defrost off. in the summer i was driving my vehicle and my headlights were flashing a pedestrian walking infront of my vehicle. it was then i realized the headlights were affected. this is an fyi *tr | |||
| 01/09/2010 | 1 | ||
| 2002 grand prix the gm passlock is faulty. flashes does not reset and car will not start. was stranded in parking lot and had to have towed and repaired. *tr | |||
| 02/12/2009 | 1 | ||
| On our 2002 pontiac grand prix 3.1l sfi ohv 6cyl, a/c fan started cutting off and on and one day just started a fire we didn't have the money for full coverage so the car now sites in the front yard with a tarp over it. but i know this should not have happened. please help me with this the car was sitting in a wal mart parking lot early on this morning my wife went shopping she had the keys and the car was turned off and no one was in it and it just started on fire where the a/c fan is and burned a hole through the windshield and into the firewall and burned the inside a lot. *tr | |||
| 04/18/2008 | 138000 | 1 | |
| Just coming home from work on a friday, pulled into a gas station to filler up. and noticed key was stuck in ignition having all power still running through car. got it home and did some research and come to find out there's a solenoid in the steering column that attaches to two wires leading out to computer. any others out there experiencing third problem maybe we can get enough defects for these corporate guys to give us a product that's going last without some computer bs emptying our pockets for such little (use to be ) simple fixes. *tr | |||
| 07/07/2008 | 1 | ||
| 2002 grand prix if it was humid or damp the key would get stuck in start grinding the starter. when we would take it in they said there was nothing wrong. it happened about once a week. on july 7 when i started the car the key was stuck grinding the starter. this time it would not turn back i didn't know what to do. then it started to smoke and stopped running. i had to pull the battery i had burnt out the starter. i t had to be towed and a knew ignition and started was put in the auto repair said they see this alot, hopefully it didn't hurt the engine. *tr | |||
| 06/07/2004 | 48000 | 9999 | 06/06/2004 |
| Low oil level indicator will initially turn off when starting vehicle and will come back on and stay on. if vehicle is turned off and restarted low oil level indicator will turn off and stay off. oil level is ok. vehicle has been to dealer at least twice and they have not been able to duplicate the problem. *nm | |||
| 09/01/2006 | 11 | ||
| 2002 pontiac grand prix gt. after engaging hazard warning switch to on, then to off, brake lights fail to work. have to wiggle hazard switch to get brakes working again. all brake lights go out after hazard switch is turned off. faulty turn signal-hazard switch module. uncertain if brake lights are working unless constant checking. have to continue to wiggle hazard switch button to get them to function again. very dangerous. *nm | |||
| 11/22/2005 | 90000 | 1 | |
| I was driving the 2002 pontiac grand prix gtp on a highway with 45-55 mph speed limit for approx. 45 min. the car shut off 15 sec. after i heard the engine backfire. the speedometer went from 0 all the way up, and back to 0. i pulled into the nearest parking lot and popped the hood. i discovered a fire near the intake and the lower right side of the valve cover. the car was towed to a pontiac dealer. they replaced the fuel injectors, the lower intake, valve cover, spark plug wires, electrical harness and much motor the cost was approx. $5000. after saying it would take 2 weeks, it took the shop 6 or 7 weeks to fix, so my car rental bill was thousands more than insurance would cover the car wasn't nearly as responsive and had trouble going up even the smallest inclines. also, the shift-park interlink stopped working so the car would not shift out of park after the fire. and my sunroof hasn't worked since. and my fan for the a/c and heater only works with the fan on 5. also i have noticed a weird sound coming from the speakers on occasion. about a week or two later the car was in the shop because they had not replaced the spark plugs; one of them was cracked and was most likely cracked when i got the car back. the car had about 90,000 miles when it had caught fire. then on june 3, 2006-after less than 2000 miles, the engine locked up. the dealer said the only option they can do to fix it is put a new engine in--the initial estimate is $5200. also, i'm going to be out of a car again and will have the burden of rental car costs again. from what i have read, there have been numerous fires involving the gm 3.8. something needs to be done. *nm | |||
| 05/28/2006 | 60000 | 1 | 07/27/2002 |
| My vehicle stalled while i was driving on a busy 5 lane road (2 lanes going each way - and a turn lane). i could tell that it was about to stall and was about to turn into a business parking lot. my vehicle completely stalled in the turn lane. i was fortunate that i was not hurt and that there was no accident. i was able to put the hazard lights on as soon as my car was dead. fortunately, i had a cell phone and i was able to call roadside assistance. *jb | |||
| 1 | |||
| The head lights flickered on and off as if they were being turned on and off. the dealer has been contacted. please describe further. *jb | |||
| 04/01/2002 | 2 | 10/01/2001 | |
| Complete failure of electrical system. first occurrence caused complete lock-up of ignition, steering, transmission, and fuel systems. (april, 2002) second failure caused failure to start, and resetting of all electronics. dealer has attributed to battery failure and replaced same. am concerned that a system failure will occur during vehicle operation causing loss of steering, brakes, etc. that could result in a severe crash.*ak | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 11/07/2001 | 7 | 08/30/2001 | |
| While traveling approximately 20 mph, and making a left turn in traffic,the engine lost power and shut off unexpectedly, all electrical functions continued to operate, this problem occurred approximately six more times intermittently while traveling at various speeds, dealership has examined the vehicle three times, and could not reproduce the problem.*ak consumer also stated the alternator makes a loud humming noise through the radio, there is a rattle noise from the left wheel /suspension area, and there is a hole in the rear interior of the door panel, the front passenger seat has a ripple in the leather.*slc | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 12/20/2009 | 92200 | 1 | |
| The key will not come out of the ignition. it must be left in. the steering wheel does not lock in position. dangerous to leave key in ignition. more likely to accidentally lock children inside with key when it won't come out by accident. *tr | |||
| 02/10/2009 | 70000 | 1 | |
| When shutting engine off the key will not release from the ignition. *tr | |||
| 03/01/2009 | 1 | ||
| Key stuck in ignition. at first, i was about to pay $700 to have this fixed. i searched the internet and found that there is a button under the steering column that you can depress and it will release the key. use the tilt to lift the steering column, feel for a button and press. this may take a minute to get used to. i can now do it without tilting the column. i will do this for the life of the ownership for the car before i pay $700 to have it fixed. i called the dealership and asked them why they would look at my vehicle and give me an estimate but not alert me to the temporary fix, and they said it is against company policy. *tr | |||
| 08/19/2008 | 62000 | 1 | |
| Intermittent problem with key not releasing from ignition. *tr | |||
| 11/06/2006 | 92000 | 1 | |
| The key is stuck in the ignition. i am unable to take it out even when all gears have been switched to park. the were no events that gave me warning any thing was wrong with the ignition. at this point this is the 3rd pontiac grand prix ranging in years 2001-2003 that i have known this to happen to. the key is still stuck in there. price quotes i have got range from $1,000.00- $2,000.00 depending on if they have to reset the airbag. *nm | |||
| 04/13/2005 | 57000 | 30 | 10/08/2001 |
| Unable to extract key from the ignition after putting the car in park. in most failures, i have had to restart the car and go back through all of the gears and put it back into park then remove the key. i work with an individual with the same year car and she recently had the same issue. her car was under the extended warranty, but to repair the problem it would have cost over $1000 if she had not had the warranty. i believe the issue relates to the transmission not shifting fulling into park. | |||
| 04/15/2003 | 1 | 02/27/2002 | |
| I have a burgundy 2002 grand prix. whenever i turn it on, it has an extended crank. it sounds like it is struggling to turn on. i have taken it to the dealer three times and am scheduled to take it in again a fourth time. the last time i was there they told me that all of the 2002 models had an extended crank and that there was probably nothing that could fix it. *jb | |||
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||
| 04/01/2004 | 17000 | 1 | 04/01/2004 |
| Dt: the contact owns a 2002 pontiac grand prix. the security system is too sensitive because the car will lock and he has to wait for 20 minutes to move the vehicle. this will occur if the key is dirty or anything that will trigger the anti-theft system. he does not mind that the car has this feature. but the feature is too sensitive. this occurred a lot here lately. the contact contacted the manufacturer, and they told him that they could not reset the system, and there was nothing they could do about this vehicle because this was simply the way it was made. *ak *jb | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 10/04/2006 | 50000 | 3000 | 08/26/2004 |
| 1) none 2) when parking my 2002 grand prix se it more often than not, will not release the key. the engine will turn off however, the switch will not turn back completely to release the key. 3) the only solutions that only sometimes work are to a) move to a different parking spot and try turning the car off again which rarely works, b) turning the steering wheel back and forth until a click is heard then key can be taken out, or c)sometimes just moving the shifter from park down through all gears and back to park again sometimes works. and d) just letting the car sit for over 5 minutes or so with no action being taken and then a click is heard and the key can then be released. see www.automotiveforums.com and search key stuck ignition switch for numerous complaints exactly like this for all years of pontiac grand prix's. *jb | |||
| 06/01/2005 | 49000 | 100 | 12/31/2001 |
| (1) no events (2) ignition switch key won't come out (3) nothing done so far as dealer can not give definite answer on what needs repair or replacement...either they have no idea as to the source of the problem or they are running a scam to bleed my bank account........ others have posted similar messages on forums with negative results and hundreds or thousands of dollars in repairs without solving the problem....... most likely response found was replace the parking lock relay. *nm | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 07/12/2006 | 7000 | 5 | 06/23/2006 |
| Tl*the contact owns a 2002 pontiac grand prix. the contact stated the airbag warning lights illuminated automatically. the dealer diagnosed the failure as the seat belt buckle. the failure was repaired, yet the warning light continued to illuminate sporadically. the dealer repaired the wiring below the seat and the failure ceased completely. the current and failure mileage were 7000. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 11/12/2005 | 40600 | 1 | 12/26/2001 |
| 10/31/05 car cleaned at car wash. 11/01/05 noticed a window cleaner smell, while driving coming through the air vents for a minute. 11/12/05, 12:45 p.m. drove the car 6 minutes to a hair salon. 1:45 p.m. started for home, parked at convenience store, left car running with my permanently disabled husband inside. proceeded home noticed the window cleaner smell again. 1:58 p.m. parked in condominium parking lot. 2:20 p.m. our neighbor told me our car is on fire. there were flames 10' high coming off the front of my car. a loud explosion occurred and the police and firemen were shouting to get back down the hill and get the children all the way down the hill! i told the officer that i was the owner of the burning car. our neighbor told me her toyota was parked on the right of mine and it was on fire too. when the fire was out, the police officer told me the honda cr-v on the left of my car was also burned, and they would notify the owner. 2:35 p.m. a fireman got the registration and personal belongings out for me. before my car was towed away, i took pictures and asked the tow truck owner, if he could give a reason my car burned up. he said it looks electrical to me. sunday, 11/13/05, 3:00 p.m. our son-in-law, a fire inspector for the clifton fire department came to the unofficial conclusion that, it looks electrical due to the burn pattern. i reported the fire to my insurance carrier and general motors corporation. i was contacted by esis for gmc, and supplied all the details, pictures and copies of repair orders. this is a potential for fatalities and many more of these engine fires will occur if the cause is not found. *jb | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 04/20/2007 | 116000 | 1 | 12/21/2005 |
| Vehicle was parked and burned. electrical fire. *jb | |||
| 09/01/2002 | 1 | 11/21/2001 | |
| Headlight and dashboard lights flash intermittently, approximatley every 2 seconds. had it looked at twice by aw golden pontiac in reading pa and was told my car was known to do that, and it can't be fixed. also, i can leave it there for the mechanic to drive it home at night, so he can see what i'm talking about. my car does not have this problem everytime i drive at night, maybe every other night, but it is no-stop when it starts. drivers in front of me hit their brakes, because they think i'm flashing them. i can see this causing a problem if i have to deal with a person having road rage.*ak | |||
| While vehicle was parked in garage it caught on fire and burned garage and most of the house. fire started in computer area. contacted dealer, and dealer was not willing to do anything.*ak | |||
| 01/17/2002 | 1 | 10/13/2001 | |
| While driving the vehicle, the onstar communications system activated 4 times on it's own before consumer noticed that the vehicle was on fire. the onstar communications box is located in the left, rear corner of the vehicles trunk. *ak vehicle was towed and has been inspected, however vehicle has not been repaired. consumer has repeatedly contacted manufacturer and service manager as to when the repairs would commence, but consumer has yet to receive a satisfactory response. *tt | |||