Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR
461510023171Abs pump running when not needed. *nj10/31/2007
SERVICE BRAKES, HYDRAULIC
04052300208/01/2005040523002A10012633Brake rotor minimum allowable thickness after refinish specification correction. *tt03/09/2005
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
03052500810/01/200310004719Intermittent/constant anti-lock braking system (abs) malfunction indicator lamp (mil) illuminated. *tt01/02/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
03/08/2012110000
 Tl* the contact owns a 2002 pontiac grand prix. while traveling 5 mph, the contact noticed that the abs and the trac-off warning lights were illuminated on the instrument panel. moments later, the contact noticed that the brakes were not responding properly. the vehicle was taken to the dealer where the contact was informed that the hub sensor needed to be replaced. the vehicle was not diagnosed or repaired. the current and the failure mileages were 110,000.
03/08/2012110000
 Tl- the contact owns a 2002 pontiac grand prix. while traveling 5 mph, the contact noticed that the abs and the trac-off warning lights were illuminated on the instrument panel. moments later, the contact noticed that the brakes were not responding properly. the vehicle was taken to the dealer where the contact was informed that the hub sensor needed to be replaced. the vehicle was not diagnosed or repaired. the current and the failure mileages were 110,000. kmj
03/08/2012110000
 Tl- the contact owns a 2002 pontiac grand pre. while traveling 5 mph the contact noticed that the abs and trac-off light had appeared on the dashboard, moments later the contact noticed that the brakes were not responding properly. the vehicle was taken to the dealership where the contact was informed that the hub sensor needed to be replaced. the vehicle has not been diagnosed and has not been repaired. the current and failure mileages are 110000. bml
11/02/201198000
 Driving in a residental area in annaadale, va. applied the brakes and the pedal went to the floor. had the car towed to a shop and the brake lines were completely rust through! this is a 9 year old car! what kind of material is gm using for their brake line!
04/01/201168329
 Tl*the contact owns a 2002 pontiac grand prix. the contact was driving approximately 35 mph, approaching a stop sign when the brakes were engaged; however, the vehicle failed to slow down. after numerous attempts the vehicle eventually came to a stop. the vehicle was taken to an independent mechanic for inspection and they stated that the fuel line and brake lines were completely corroded as a result of rust. the vehicle was not repaired. the failure mileage was 68,329.
04/01/201168329
 Tl- the contact owns a 2002 pontiac grand prix. the contact was driving approximately 35 mph, approaching a stop sign and when the brakes were engaged the vehicle failed to slow down. after numerous attempts the vehicle eventually came to a stop. the vehicle was taken to an independent mechanic for inspection and they informed the fuel line and braked line were completely corroded as a result to rust. the vehicle was not repaired. the failure mileage was 68,329. js
07/16/201065000
 After driving to several stores, upon starting my car i noticed the brake pedal went almost to the floor. i started to pull from the parking space and it took me a long time to stop. i parked and had my car taken to a repair shop. the brake line was rusted through. the machanic said that should not have happened to a car with only 69,000 miles on it and was a poor design as the brake line runs over the wheel well. he said there are others that will also fail soon. i am going to have them all replaced. my parking brake cable also broke a few weeks ago. luckily this did not cause an accident.
04/09/2010122000
 Sudden rupture of break line
05/18/2009570001
 Brakes seem to stay locked up after hard stop or a lot of use.not the calipers because it doesn't pull or drag a tire. having mech look inti abs system but comp shows nothing. *tr
01/01/1901213701
 The rear brakes on the consumer's 2002 pontiac grand prix were severely rusted and pitted and as a result the vehicle could not pass ny state inspection. *nm *jb
06/15/20039000
 The rotors warped......front & back....the dealership turned them and told me that it would happen again and that they are covered for only 14000 miles...and that it's just the way they are made anymore (cheap)...and there is nothing they can do about it..i read a lot of letters on the same problem for 2002 grand am's...and other gm & chrysler cars & vans..... i went thru the same thing with my 1995 dodge intrepid....35000 miles on it & the rotors were turned once & replaced 3 times at my expense... what is going on ?....do we have any recourse?
109/11/2002
 While driving, there was a weird noise and it felt like the rear brake were pulling. the consumer took to the vehicle to the dealer and the dealer replaced the rear pads and rotors. please describe further. *jb
05/27/20032
 When the brakes were applied, the vehicle experienced extended stopping distance when on a wet surface. the dealer was notified. *ak the brake was applied with excessive force and the pedal had gone to the floor. after 5 to 10 seconds, the brakes engaged and a loud grinding sound was heard along with pulsation while coming to a sudden stop. the vehicle collided with an suv in front. the passenger side seat belt had broke during the accident. *scc *jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
03/13/200621370302/01/2002
 Dt*: the contact stated while applying brake pressure at 5 mph there was a loud grinding noise. the vehicle was seen by an authorized dealer, where it was determined the rotors were rusted and needed to be replaced. the dealer suggested rusted rotors were attributing to the lack of driving of the vehicle rather than road salts. the last incident occurred at an annual state inspection, the brakes did not pass state inspection due to the rust on the rotors. the vehicle was taken to an independent repair shop and the mechanic suggested replacing the entire antilock brakes to correct the problem. *ak
04/02/20031200111/08/2002
 While driving 30 mph and attempting to avoid an accident, the driver slammed on the brakes. the brakes failed and a result the vehicle dipped down in the from and crash under a trucks rear crash bar. on impact the driver hit his chest on the steering wheel. the seat belt did not restrain him properly nor did either of the frontal air bags deploy. the passenger's seat belt didn't lock until it had already come out about 1 1/2 feet. the driver sustained a fractured sternum and chest trauma. the passenger sustained sever hand injuries and chest trauma. the consumer had all four seat belts replaced. *ak *nm
07/11/20032
 Intermittently abs braking system light appeared on the dashboard. dealer has inspected vehicle twice, and problem still recurring. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
03/10/200591000110/27/2002
 Consumer heard a loud noise, and then the abs light illuminated while driving 45 mph. vehicle was taken to the dealer, who informed the consumer that the abs module needed to be replaced.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
02/01/200534000109/13/2004
 Dt: 2002 pontiac grand prix. the consumer stated the caliper trusted from the inside out. they were getting too hot and warping the rotors. general motors was not willing to help with the problem. the brakes were replaced by the dealer in july 2004. the brakes needed to be replaced again in may 2005. other service centers told the consumer gm puts junk parts on their vehicles. the vehicle shook when the problem was happening. the consumer stated the vehicle sounded like it was stuck in third gear. the transmission needed to be replaced. it was fixed under warranty. the problems started after the consumer's husband had an accident. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
07/25/200543000110/15/2002
 Dt: the caller said the front brake pads were completely gone. it made a grinding when you applying the brakes while it was moving. the caller said the bonding on the pads did not hold the pads on the metal backing plate. the caller replaced them himself. dealer has not been contacted yet. manufacturer said to take vehicle to a dealer and have them look at the brakes. the caller did not take vehicle to dealer. *ak the brake pad were only 1/3 worn at the time of their failure. the consuemr replaced the pads himself.*nm
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
03/23/200619145202/23/2003
 My brakes had to be repaired in august, 2005 and again today. the car has only 19145 miles on it . in august the dealer replaced the rotors and brake pads , the paperwork said it was done on the front brakes, they said that they never seen rotors in that bad of shape (rusted and pitted). i had 15990 miles on the car at that time. it was still covered by warranty. now today i had to pay 191.69 to replace the front brake pads (which were completely separated from their backing) i also had to have the rotors turned down . when i told them that they had just replaced the front brakes in aug.(3000 miles earlier) they told me that they made a mistake on the work order paperwork and they had actually replaced the rear brakes in august. i ask them why they didn't check all of the brakes or find the problem then . i have got the brakes pieces that they took off today . they said that i actually got about 5000 more miles out of the brake pads than most people get. this just doesn't seem right to me. when you buy a brand new car you don't think that you should be replacing brakes with 14000 miles and twice within 19000 miles . this time the brakes went clear to the floor several times while i was driving it and also locked up several times , luckily there was no accident. *jb
03/13/200621370302/01/2002
 Dt*: the contact stated while applying brake pressure at 5 mph there was a loud grinding noise. the vehicle was seen by an authorized dealer, where it was determined the rotors were rusted and needed to be replaced. the dealer suggested rusted rotors were attributing to the lack of driving of the vehicle rather than road salts. the last incident occurred at an annual state inspection, the brakes did not pass state inspection due to the rust on the rotors. the vehicle was taken to an independent repair shop and the mechanic suggested replacing the entire antilock brakes to correct the problem. *ak