Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 040232001 | 08/01/2007 | 040232001C | 10012694 | Release of steering gear stub shaft bearing kit for service. *tt updated 08-15-07. *kb updated 10/09/07. *nj | 03/10/2005 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/01/2009 | 110000 | 1 | |
| The steering on my 2002 pontiac grand prix failed. *tr | |||
| 08/15/2007 | 1 | ||
| For the past two years i have noticed my car steering to the right side from time to time and i was not sure what that could be. it is random. it felt like it was to the right and i could not control it. *tr | |||
| 09/01/2008 | 1 | ||
| I would like to complain about the gear shift assembly in my 2002 pontiac grand prix. for the past six months, i have experienced situations where i cannot get the key out of the ignition once i have put the car in park and turned off the engine. this is a dangerous situation because i can envision one day not being able to get the key out at all. the gm dealer says that the computer is not recognizing that the car is in park. what is the computer shifts gears while i am driving? could this be a computer glitch or defect. i have never had this happen before on any car i have owned. gm says the gear assembly needs to be replaced. has there been a recall on this gear assembly or other substantial complaints on the gear shift in these cars? the problem is on-going. *tr | |||
| 10/20/2004 | 64347 | 1 | 04/10/2002 |
| While driving and making a left turn the vehicle lost steering. it was difficult to make left turn. took the vehicle to dealer for repairs. *ak | |||
| STEERING - LINKAGES | |||
| 02/15/2007 | 75000 | 10 | 07/16/2005 |
| Major window failure, only one window works, and too expensive to fix. my car has 70,000 miles and i have had fuel pump failure, total radiator failure, and two heat exchanger failures resulted in radiator fluid all over passenger side floor due too cheap crimps on heat exchanger which requires a hugh dash dismantle to fix, window failure, dash heat and a/c control failure. the car gets driven 11 miles a day to work and back and we have put $1000's into this piece of crap. dealer and manufacturer could care less and want this website removed. no one is willing to do a thing. will be switching brands asap to dodge or chrysler. *jb | |||
| STEERING - RACK AND PINION - RACK | |||
| 07/28/2006 | 51288 | 1 | 07/15/2002 |
| Sudden power steering loss on left hand side while attempting to make a turn. *nm | |||