Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
11/05/20121182301
 I rear ended a pick up truck head on at 35 mph my air bags did not deploy which caused me to hit my face and chest on the steering wheel. *tr
11/05/2012118230
 I rear ended a pick up truck head on at 35 mph my air bags did not deploy which caused me to hit my face and chest on the steering wheel
09/25/2011122000
 I flipped my pontiac grand prix a 2004 model. i flipped several times the car ended up right with the front end in a rock wall everything on the car was smashed in except where i was sitting. the air bags failed to deploy.
01/22/2011147000
 Tl- the contact owns a 2004 pontiac grand prix. while driving approximately 35 mph the contact crashed into a metal bridge abutment. the air bags did not deploy. the vehicle was towed to a salvage yard. the vehicle was destroyed. the contact and passengers did not suffer serious injuries only bruises. the approximate failure mileage was 147,000. ds
12/25/2010
 My car had over $5800 damage to the front end yet the air bags did not deploy.
10/01/200780000107/11/2006
 Tl*the contact owns a 2004 pontiac grand prix. while driving approximately 40 mph, the contact crashed into a tree. the vehicle was destroyed and the air bags failed to deploy. she filed a formal complaint with the manufacturer. a police report was filed. the contact was injured and has pictures. the current and failure mileages were 80,000. updated 02-14-08. *kb the consumer stated she missed a curve and the over corrected and crashed into a barbwire fence. a representative from gm informed the consumer she wasn't traveling fast enough for the air bags to deploy. updated
11/10/2007109/01/2007
 Tl*the contact owns a 2004 pontiac grand prix. while driving 25 mph, the contact had a seizure and crashed into a tree. the air bags failed to deploy. both the passenger and driver were injured. a police report was filed and the vehicle was towed. the dealer and mileage information and fuel type were unavailable.
12/15/20062
 Purchased veh in o6, as soon as i drove it off the lot the airbag warning lite came on. called dealer they agreed to take a look at it, prior to appointment i also noticed the horn didn't work. car is sent to dealer to be looked at they said that the lf airbag sensor was bad. they replaced it and claimed to have fixed the horn as well. the horn still don't work the strike position seems to move around and only works once and a while. and now only 2 months after replaceing the sensor the lite is back on. took it back and they have no clue as to why.
07/05/200529000202/12/2005
 I was involved in a car accident on 7/5/05. i attempted to brake in order to avoid hitting a car. i slammed on the brakes but my car just kept going and going. it must have continued for about 50 feet. i feel if my brakes would have worked i wouldn't have hit the car. it's like my brakes only partly worked. i just bought the car 3 months ago and was not aware of the recall on the brake system. i will look into that. another thing, i was told that since no one was in the passenger seat, the air bag should not have deployed. the passenger airbag engaged and broke my windshield.
06/26/200540000101/28/2005
 Dt: 2004 pontiac, grand pre gt, consumer was side swiped by a deer, causing the vehicle to run into a ditch and hit a 4
06/17/200519500210/07/2003
 Dt: contact states: the horn works intermittently. dealer has replaced the air bags and then the wires, ans it still malfunctiones. *ak
AIR BAGS - FRONTAL
04/12/201180000
 My daughter was in an accident hit in the right front and the airbags did not deploy
10/23/200990001
 My brother was involved in a very serious car accident with my car in which he hit one side of the wall and then bounced off and hit another side of the wall all with the airbags not deploying. the car damage makes the car appear as if there was no airbag in the car because the whole front dash was moved and on the passenger side there is a dent in the dash, appearing like there was no airbag in the car. i have been in contact with gm regarding the issue however they have not been helpful and will not provide me adequate information. *tr
11/24/200768755104/18/2004
 I was involved in an accident where i had front end dmg to my 2004 grand prix neither my front air bags deployed on impact luckily no one was hurt this time this seems to be a problem with the 2004 grandprix i have numerous complaints about this vehicle its a lemon how dare they sell this crap. you have to love the corporate greed in america no concern for the consumer. *tr
12/03/200514000111/01/2004
 Dt:the consumer's vehicle was involved in an accident. upon impact the air bags did not deploy. the vehicle struck a roadside barrier with a frontal impact. he was wearing a seat belt. a police report was taken and no injuries were sustained. the vehicle was towed to a body shop. the mechanic determined the air bag sensor was intact but was unable to determine why the air bags did not deploy. no repairs have been made. *ak updated 1/4/2006 - *nm
07/02/200526000111/30/2003
 Dt: the consumer stated his daughter was involved in a front end collision. upon impact, neither of the air bags deployed. *ak *jb
10/07/2004102/12/2004
 My accident happened on a sunny dry day. i was driving home from work doing about 45 mph when the vehicle in front of me had hit a car that was stopped for the light. i was the fourth car back and had heard the crash. i slammed on the brakes and they grabbed and then proceeded to just continue to go and basically my car hit the back of a truck causing about $10,000 in damage and sending me to the hospital. i had enough room behind that vehicle to stop. it was like the pedal just went to the floor and i had no brakes. i am also concerned because the air bag also did not deploy. gm told me that it's because the bumpers did not meet with each other. more lies if you ask me. i think they need to have these vehicles checked before someone really get hurt bad. this has cost me much grief, loss of work and out of pocket money.*ak
47001
 While at a complete stop, vehicle was rear ended at 50 mph. upon impact, vehicle was push forward, and rear ended by another motorist. none of the air bags deployed. as a result, consumer sustained back and neck injuries. upon inspection of the vehicle by the insurance company, they noticed that air bag sensor was damaged in the crash.*ak