Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 050604037 | 06/01/2005 | 10017535 | Certain instrument panel gauges go to zero and/or intermittent engine stall. *tt | 11/09/2005 | |
| 3435 | 10017038 | Intermittent stall and/or intermittent gauge fluctuation. to include 2005 buick allure (canada only). *tt | 10/20/2005 | ||
| 57 | 07/01/2003 | 10016463 | Performance of xm radio system with sunroof - poor xm signal reception with the sunroof fully opened. gm tech link. *tt | 09/13/2005 | |
| 3354 | 10014948 | Engine wiring harness causing multiple driveability concerns. *eh | 05/12/2005 | ||
| 040089022 | 06/01/2004 | 10012168 | Re-learning additional spare key to bcm after bcm service. *eh | 02/16/2005 | |
| 040849024 | 03/01/2005 | 040849024A | 10011077 | Dic does not display information. *tt | 12/29/2004 |
| 3074 | 01/01/2004 | 10009519 | Performance of xm radio system with sunroof fully open. *tt | 10/04/2004 | |
| 040856001 | 06/01/2004 | 10008476 | Clearing theft system diagnostic trouble codes (dtcs) in the bcm after system repair to remove theft system message. *mj | 08/02/2004 | |
| 01928 | 01/01/2004 | 10007075 | Dic goes blank.*mr | 05/25/2004 | |
| 02038 | 01/01/2004 | 10006946 | Diagnostic trouble code b1000. *mr | 05/20/2004 | |
| 01971 | 01/01/2004 | 10006939 | Repeat diagnostic trouble code p0455. *mr | 05/19/2004 | |
| 01965 | 01/01/2004 | 10006901 | Possible diagnostic trouble code set for harness chaff on supercharger stud. *mr | 05/19/2004 | |
| 01560A | 01/01/2004 | 01560B | 10005398 | Malfunction indicator lamp (mil)/diagnostic trouble code (dtc) p0445. *tt *mj | 02/24/2004 |
| 01412 | 11/18/2003 | 10004216 | Reduced power possible diagnostic trouble code (dtc). service vme. *tt | 11/21/2003 | |
| 0308116001 | 02/01/2004 | 0308116001A | 10002880 | Diagnostic trouble code (dtc) u1000, u1016, u1064, u1096 or u1305 set in error. *tt this bulletin replaces previous bulletin dated 06/01/2003. *tt | 09/30/2003 |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| ELECTRICAL SYSTEM - WIRING | |||||
| 01740 | 01/01/2004 | 10006270 | Cross injector wires causing misfire at steady state speed and rpm, malfunction indicator lamp (mil) illuminated, and a p0300 set. sit bulletin 1460291. *tt | 04/27/2004 | |
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||||
| 01583 | 01/01/2004 | 01583A | 10005423 | Engine wiring harness causing multiple driveability concerns diagnostic trouble codes (dtcs). *tt *mj | 02/25/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/28/2011 | 92000 | ||
| In october 2011, i noticed that my ac & heating fan was working intermittently. after a hard rain, the fan stopped working completely, and i noticed a large puddle of water on the passenger side floor. i decided not to have the blower motor replaced until after i could find the exact location of the water leak. in spring 2012, while washing my car, i noticed that the seal between the windshield and the hood is not properly connected, and that water could be pushed into a hole in the seal. the seal is not damaged - there is simply a gap between the seal and windshield. water runs behind the glove box, through electrical wiring and equipment, making this a fire hazard. | |||
| 10/03/2011 | |||
| Abs ,track light gas cap light start and stalls every light never stays running. fixed every light on and they won't clear off ??? | |||
| 12/28/2010 | 61500 | ||
| Driving 70 mph on the freeway. (phoenix temp. was in the low 70's) lost all electrical power except the engine. entire dash, gas, speed, oil gage, tach went to 0. lost head lights, turn signals. i did not have the cruise on at any of these times, lights were on auto. this lasted for about 2 min, 5 min later it happened again. i took the car to the gm dealership, they kept it for 5 days, their report said that they found nothing. on january 26th, it happened again, lasting 5 min. january 27th, the same. the most recent february 14th, 3 times last 7 -8 min. all times, lost all electrical power and the engine continued to run. my concern is a possible fire. check the internet: electrical system 2004 grand prix, there are other people out there with the same problem and i can't find a gm mechanic to fix the problem. | |||
| 04/30/2010 | 56235 | ||
| Many pontiac grand prix owners are having problems with the following sensors. traction control/sts/abs lights come on intermittently or stay on. after doing some research this seems to be a common problem and service dealers have acknowledge that this is a problem. how safe is it for our families and ourselves to be driving cars that do this. | |||
| 02/25/2010 | 113000 | ||
| Tl*the contact owns a 2004 pontiac grand prix. the contact stated that the vehicle caught fire. the fire department stated that the fire started in the front driver seat. the fire burned the entire inside of the vehicle. the contact stated that the vehicle had a ten minute power down but even after the fire was extinguished, there was still power moving to the wires under the seat. the manufacturer offered to purchase the vehicle from the contact. the current and failure mileages were approximately 113,000. | |||
| 06/02/2009 | 90000 | 1 | |
| Passenger cabin blower motor inoperative or intermittent, blower speed may drop or blower continues to run after key off. i feel this may lead to a fire. repair bulletin can be found at http://ww2.justanswer.com/uploads/advautoca/2008-12-10_042534_blower_motor.pdf some customers may comment on an inoperative or impenitent heating, ventilation and air conditioning (bv ac) blower motor. others may comment that the blower motor speed may momentarily drop or that the blower motor continues to run after the key is turned off cause this condition may be caused by a voltage spike from the wiper motor. the voltage spike may cause a logic lock up in the blower motor control module that may be either momentary or pennanent. technicians are to install a capacitor, pin 25073556, at the blower motor control module connector using the following procedure: i. disconnect the negative cable from the battery. 2. remove the right closeoutlinsulator panel. refer to the closeoutllnsulator panel replacement-right procedure in the instrument panel, gauges and console section of sl 3. disconnect the wire harness connector to the blower motor control module. 4. install a capacitor, pin 25073556, into the blower motor control module connector using the following steps. refer to the illustration above to locate the positive and negative leads of the capacitor. strip a short length of insulation from the red wire in cavity c, circuit 442, of the blower motor control module connector using a splice clip from the j-38125 terminal repair kit, crimp the positive lead of the capacitor to the red wire. strip a short length of insulation from the black wire in cavity a of the blower motor control module connector the circuit number for buick vehicles is 1450 and for pontiac vehicles it is 150. using a splice clip from the j-38125 terminal repair kit, crimp the negative lead of the capacitor to the black wire. why should consumers pay for this defect??????? *tr | |||
| 10/19/2009 | 143000 | 1 | |
| When onstar service is disabled causes the throttle module to reduce power to the engine. it lasts for a few minutes then normal power is restored. *tr | |||
| 01/03/2008 | 55000 | 1 | 04/17/2007 |
| Loss of power. loss of brakes. fire in engine compartment without warning. car was total loss. 3800 series supercharged engine.*cn | |||
| 08/21/2006 | 54000 | 1 | 05/15/2005 |
| Dt*: the contact stated without warning, the vehicle stalled at various speeds and would not restart. the vehicle was towed to the dealership who replaced multiple components, but the problem persisted. the components that were replaced included the power train control module, oil pressure switch, crankshaft sensor, and ignition switch. *ak | |||
| 06/19/2006 | 2 | 05/20/2003 | |
| Several issues with a 2004 pontiac grand prix, ie. right front wheel bearing 2x's in 1 year, computer issues (loss of abs, variable steering and traction control), false tire pressure readings from computer, etc. *nm | |||
| 12/20/2004 | 8000 | 7 | |
| I bought the car in march of 04. in december of 04 it started having electrical problems. whenever the lights and the heat and the rear defroster were on, the car would start stalling and tell you charging system failure. there was one incident where i was merging on the freeway during rush hour and the car actually stalled out and i had no control whatsoever. it has been in the shop at least seven times for the same problem. the car stalls out whenever you put it into reverse, drive backwards, stop and then shift into drive. it hesitates, chimes and displays charging system failure. at one occasion, my fiance turned on the fan, and the went into a nose dive due to the engine cutting out. both of us ended up having bad seat-belts burns and bruises from being thrown forward so suddenly. *nm | |||
| 03/18/2006 | 47000 | 1 | 10/25/2003 |
| Hvac blower motor becomes inoperative or works only intermittently. also, blower speed may drop or become variable from its set position. *jb | |||
| 01/13/2006 | 2750 | 5 | 02/02/2004 |
| Vehicle has stalled a total of five times and has had trouble idling and hesitation since it was new. once on a busy highway where i had to run across a busy lane of traffic to safety and police needed to dispatch an emergency tow truck. the last time within a busy intersection. nearly causing a crash. since the last incident i have not driven the car and is in the process of having gm take the vehicle back. they are reluctant to take it back. review other similar complaints. *jb | |||
| 10/19/2005 | 47000 | 11 | 12/30/2003 |
| On 8/20/05, the traction and stability control lights came on while driving on the interstate with cruise control on. after stopping the car, turning it off, and turning it back on, the lights went out. between that time and 8/23/05, this occurred 5 more time. on 8/23/05, the brakes locked up on the vehicle while driving on the interstate using cruise control. i took it to the dealer. they diagnosed it as codes c0187 & c0197, and replaced a faulty yaw sensor. i took it back to the dealership on 10/19/05 with the same problem, after occurring 3 times within a 2 day period. the dealership drove it and it occurred twice, but they cannot determine what is causing the problem. they have now had the car for 6 days. the dealership is jim hudson, and their phone # is 803-783-0110. *nm | |||
| 09/01/2005 | 1 | 10/31/2003 | |
| 2004 pontiac grand prix developed problems with the electrical system and the transmission.*mr late last year, while the vehicle was parked on a nearly flat service, the vehicle jumped out of park, hitting and damaging another vehicle. the vehicle has repeatedly stalled on numerous occasions. (lawyer on behalf of owner of vehicle). *jb | |||
| 01/30/2004 | 7000 | 2 | 12/20/2003 |
| I own a 2004 pontiac grand prix gt2, the door locks will try to re-lock after each time that i slow down and restart, stop and restart. i took it to my local pontiac service center and they gave me a bulletin regarding this case, but didn't fix it. they told me to turn off the auto lock, if you do that the doors will not lock at all when you place it in gear. the information panel has been re-wired once due to the radio shorts it out. they still haven't replaced the radio and i feel that the radio that is in may be causing a short or malfunction again. they are refusing to fix it. i want something done about my cars repairs i have had since dec 2003 and have it in the shop for the same thing like 3 times always something they won't or didn't fix to make me have to keep returning for the same problems. i have 3 kids and a shift working husband and i work full time and they will not offer me a loaner while it is being worked on and have put me in a bad situation several times. i feel that the service center needs to be taken care of and i need another vehicle. *jb | |||
| 08/29/2004 | 15000 | 2 | 09/16/2003 |
| Twice now the computer module has failed on my 2004 grand prix. the first time (when the car was less than a year old with around 15,000 miles) the fan to the air conditioner would not shut off when switch turned off. attempts were made to pull fuses connected to the system but the fan continued on even with the key out of the ignition. the battery had to be disconnected to prevent completely running the battery dead. the car was towed to the dealership and after them having the car for about a week they returned it to me. stating, the computer module was bad and had malfunctioned. there was over a two week waiting period to get a new computer module from the factory, so we pulled one out of a car off of the lot. now, less than a year later (10 months later to be exact) the same exact thing has happened. the fan turned on this time by itself. again the only way to shut it off was to disconnect the battery. the car has about 30,000 miles on it now. | |||
| 06/27/2005 | 20000 | 2 | 08/19/2003 |
| I bought a 2004 grand prix with an electrical problem that started around 20,000 miles where the car would hesitate on acceleration to the point of no reaction. the problem progressed to two incidents of the car completely shutting off in the passing lane of a major highway. the car hesitated and then completely shut off with in seconds and without warning. this problem has happened regardless of the amount of gas in the tank or the weather outside. i have brought the car to the dealership at least 5 times and they have not corrected the problem. the first action theytried was to reprogramed the powertrain control module, then i had a recording device attached after the problem happened to the technician. the problem actually erased the computer recorded so they replace the entire control module. the car has been test driven for hundreds of miles and now it still has the problem bad enough to stall out on the highway with everything in the car shutting off. this problem is very dangerous as it is completely unpredictable but likely at the worst possible time, passing on the highway. | |||
| 05/30/2005 | 25444 | 3 | 06/05/2004 |
| 2004 pontiac grand prix engine shuts down while driving. immediate failure of power steering (impossible to make a turn while driving= scary!); electric/ electronic failure also. then, after a complete stop, and key off ignition, the car restarts like nothing happens. the car when twice to the dealership, and did not find anything. they think that we don't know how to drive a car! this is a serious matter, and very dangerous! if someone dies from this occurrence, investigation will not concluded to this problem, but more likely to the lost of control of the driver! it happens 3 times to us already, and once with a grand-prix rental. please check it. | |||
| 12/29/2004 | 10200 | 1 | |
| Owner parked the vehicle and walked away. before actually leaving the scene owner was alerted that the vehicle was smoking. owner went to the vehicle , opened the hood, and vehicle was on fire . the fire department was called to the scene. after the fire was extinguished the fire investigator stated the fire was electrical. vehicle was totaled. a gm had representative came and inspected the vehicle. neither the manufacturer nor dealership claimed any responsibility for the damage. *ak ....the vehicle's primary electrical wiring at battery exhibited no evidence of electrical activity or malfunction. there was no evidence of a malfunction associated with fuel injection system, nor was there evidence of a fuel line leak. fire department investigator, therefore, concluded that fire was an accident, and a result of non-specific electrical faiure in the engine compartment. *ak | |||
| 02/02/2005 | 8250 | 10 | 08/25/2004 |
| My 2004 grand prix gt has had an acceleration hesitation or stall (engine shuts down) since purchase (august /04). two different sensors have been replaced, but it has failed again. recently when leaving work; engine relatively cold, had to accelerate to enter highway traffic and engine stalled and died. dealerships have been unable to duplicate since it is extremely intermittent. | |||
| 11/02/2004 | 6897 | 3 | 11/11/2003 |
| While driving at 45 mph in rush hour traffic the car completely shut down with no warning and would not re-start. i had no brakes,power steering and had to cut across two lanes of traffic to get off roadway. car was towed to dealership and remained therefor seven days. the accerater cable was replaced. one day after getting the car back the same occurance happened again . while driving between 45 and 50 mph the car completely shut down on a highway at night nearly causing a serious accident. the car was returned to dealership and kept for another seven days and the computer module was replaced. after having the car back for two days, the car completely shut down for a third time. this time i was at a stop light and not moving. there was no warning the car just stopped and when tried to re-start, every system went black. the car was again towed to dealership and the fuse relay was replaced. the original shut-down happed with less than 7000 miles on the vehicle. the dealership stated this problem had not occurred before on this make and model of car and there was a case study being set up on my car. on reading other complaints on this car, i see there have been other similar shut downs on the same make and model car. i have had the car back for 20 days and so far no further complete shut downs have occurred but i have no confidence in the car and drive it only when absoutely necessary and definitely not on expressways or major highways. when i picked up the car the third time and asked it they thought it was fixed, the only answer i received is we're doing what gm engineering told us to do.*ak | |||
| 12/10/2004 | 2 | 11/05/2003 | |
| When i first purchased the car it wouldn't start. the dealership had to jump the car. i made it 11 mile and had to have the car towed back to the dealership and they had to replace the battery. (which is supposed to last the lifetime of the car. that is what they said) since then i have had to have the car jumped many times. 3 times in the past 2 weeks. i have had the car for just a little over a year now.*ak | |||
| 01/30/2004 | 2648 | 5 | 10/31/2003 |
| The car accelerates without the operator depressing the accelerator pedal. here were two near miss crashes when the car was being driven in town and accelerated by itself . one incident was when my preganant wife nearly struck a train. *ak the actual date of the incident below is not correct, i do not have that information with me. i do know that the first time was in january of 2004. | |||
| 07/16/2004 | 5600 | 1 | 02/01/2004 |
| While driving down road, smoke started to come out from center of dash, pulled vehicle over and turned off ignition, exited drivers side and proceeded to passenger front to inspect under dash, when got to passenger side (10 seconds from driver side) could see fire under dash and plastic dripping from under dash, got away from vehicle, and within approximately 2 minutes entire interior of vehicle was engulfed by flames. i was driving at night with headlights on/ no fog/s, and only had fan blowing outside air in, no other electrical accessories running, such as radio, interior lights). vehicle is complete loss, and fireman says this was worst car fire he had ever seen for short amount of time vehicle was on fire. so far insurance company is investigating, but indications show electrical fire possibly from ignition switch, which happens to be in dash by heater controls. no injuries occurred w/ vehicle fire, very happy that seat belt did not fail/stick. only had vehicle for 5 months, bought new at pontiac dealer, 5600 miles. vehicle was 2004 pontiac grand prix gt2 w/ optional leather seats. *ak | |||
| 03/01/2004 | 1 | 06/26/2003 | |
| The day of the week does not match the date. i have tried several times to reset the date, and it still displays the wrong day of the week. contacted the dealer and they stated they could reset the system but it is a known problem with no long term fix yet. *jb | |||
| 01/01/2004 | 400 | 1 | 11/28/2003 |
| H.u.d. displays a very blurry image/double image, and also dims to almost not visable while driving. h.u.d dimmer knob is set to full bright, and it still dims.*ak | |||
| 09/28/2002 | 10000 | ||
| 2004 pontiac grand prix gtp | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 03/02/2005 | 20 | ||
| When the car is parked for two days or longer it will not start. i have to charge the battery every time to get it started. dealership told me it was the radio and disconnected it but this did not solve the problem. *jb | |||
| 12/10/2004 | 2 | 11/05/2003 | |
| When i first purchased the car it wouldn't start. the dealership had to jump the car. i made it 11 mile and had to have the car towed back to the dealership and they had to replace the battery. (which is supposed to last the lifetime of the car. that is what they said) since then i have had to have the car jumped many times. 3 times in the past 2 weeks. i have had the car for just a little over a year now.*ak | |||
| 01/30/2004 | 2648 | 5 | 10/31/2003 |
| The car accelerates without the operator depressing the accelerator pedal. here were two near miss crashes when the car was being driven in town and accelerated by itself . one incident was when my preganant wife nearly struck a train. *ak the actual date of the incident below is not correct, i do not have that information with me. i do know that the first time was in january of 2004. | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 11/01/2007 | 50 | 06/01/2006 | |
| I've read two other complaints (10187874 - 10154674) in regards to the no-start. i've had concerns with this for over a year. rarely, the car will start fine. mostly, i found that i must give acceleration at start-up for a successful start. otherwise, the car will either not catch or it'll jerk and stall out. other than this, the car is fine. it's annoying, but i've grown used to it since it's on an every-day level. i live in tn, so we are in relatively warm climate. it's not an issue of weather. i contacted my local pontiac retail facility and they advised me they have two other gp's with the same issue. they said it may be the fuel pump going out. i haven't taken it in yet. *tr | |||
| 01/31/2006 | 30000 | 100 | 08/15/2003 |
| Same problem as complaint # 10154674. intermittent starting problems. start engine cold-starts 1 out of 3 times. drive car for 10 minutes,turn off & let sit for 10 minutes, then try to restart-starts 1 out of 10 times. car tries to start, but stalls as tachometer reaches highest point then returns to zero. will start if gas pedal is pushed down while car is initially trying to start. did complaint # 10154674 find a solution??? dealer charged me $500 to clean carbon out of engine-problem got even worse after that- i don't want to keep fixing things that don't fix the problem. could recall campaign id# 05v046000 have anything to do with problem even though temperature 0 to 60 degrees f ???*ak | |||
| 04/02/2006 | 70000 | 100 | 08/07/2004 |
| Completely random and intermittent starting problem. on some starts, vehicle will turn over, and catch, but when rpm's rev up then come back down, car stalls out. no consequences, as the vehicle has never stalled while driving. once this occurs, driver must apply light throttle when turning vehicle over again, in order to make it catch. have contacted dealer, as well as gm canada, and both believe it to be a cold weather start problem, however, this has occurred in all 4 seasons, even after driving car for a while, then leaving for 10 minutes and coming back. car is currently being driven by dealership service manager for him to trouble shoot problem and experience symptoms. vehicle has not left us stranded, however, problem is frustrating and seems to be getting worse. *jb | |||
| 12/24/2004 | 10500 | 1 | 03/18/2004 |
| Car shut off while driving at highway speeds. i was driving on highway at around 55 mph and the car shut off, leaving the vehicle inoperable while still moving at highway speeds in traffic. car was pulled over to the side of the highway and had to be placed back in park and then restarted.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 05/10/2007 | 78451 | 120 | 11/14/2006 |
| Same symptom description as complaint # 10154674. i am in south carolina and purchased a vehicle in november 2006. i waited out winter and rain season to see if problem would subside, it did not, and has increased in frequency. initially repair shop could not identify or replicate after exam of multi components, including fuel systems and running computer diagnostics in may 2007. after 2 days and replicating once they reprogrammed the pcm for update and performed crank sensor learning/. repair price changed from quote and i renegotiated down to $109. problem not remedied occurring 3x the same evening and continued multiple times daily. incidents spanned 7 months, and easily, not exaggerating, over 120 occurrences all weather, temperatures and time of day. stalled and stuttered getting harder and up to 7 attempts to get car to start after pressing accelerator. *ak | |||
| 03/11/2007 | 51147 | 4 | 03/10/2007 |
| I purchased the vehicle used, within the first week of ownership, i am having trouble with the ignition. i turn the key to start the car, think that it has started and find out it hasn't. upon calling the dealer, i was told that a recall was issued for this problem. taking it to a local pontiac dealership, i am informed there is not a recall for this problem. the dealer has given me a 30 day warranty, and pays to have the car repaired. upon a search on the internet i can not find any recalls for this problem. appreciate your help. thanks. *jb | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 05/26/2005 | 1 | 06/01/2004 | |
| I purchased a 2004 pontiac gran dprix gt2 in june of that same year. one week later the repairs began. the most scary occurring on the date mentioned on this complaint, may 26, 2005, eleven months after i purchased the vehicle. my car died while driving 65 mph on the highway with my three small children in the back seat. the car had no power whatsoever, no steering, no gas, no lights, nothing. i thank god we are alive. the mechanics at the dealership diagnosed the problem as a faulty ignition switch. after this incident i rented a car at my own expense for eight weeks. we did not step foot in the vehicle for that period of time. for financial reasons i slowly began driving my car again. there were repairs before that event as well as afterwards. these include the brain, transmission, brakes, axle, wheel bearings, steering, sunroof, fuel injectors, and safety belts. *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 08/16/2004 | 18260 | 1 | 12/06/2003 |
| I have had several problems with this vehicle since i purchased it. most problems have been directly related to wiring problems and electrical failure. the latest incidence i lost power on the highway and had no steering or brakes. the car was towed and the shop had to replace the ip cluster and the bcm which had both completely failed. this failure caused me to lose control of the vehicle at highway speeds leaving the road and eventually becoming buried in the median. if this incidence had occured at any other section of this main thoroughfare (i-40) me and my 5 yr old could have been severely hurt or killed.*ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 11/28/2007 | 65749 | 1 | 06/06/2004 |
| We bought a pontiac grand prix 2004 and found out on nov. 28, 2007 that there was a recall on this vehicle. we bought this vehicle last year. no one has contacted us by mail on this recall. we had paid for it to be fixed and would like to know who we need to contact to get our money back on this. *tr | |||
| 12/23/2004 | 10000 | 1 | 12/28/2003 |
| Vehicle caught on fire under the hood within five minutes after parking the vehicle in the parking lot. the local fire department arrived to extinguish the fire. the fire marshall and the insurance investigator confirmed that the cause of the fire was an electrical short. manufacturer was also notified. the consumer was waiting fon an investigator from the manufacturer.*ak | |||
| 06/11/2004 | 7342 | 1 | 10/25/2003 |
| Purchase 2004 pontiac grand prix gtp on october 25, 2003 from fitzgerald auto mall, rockville, maryland. odometer was at 7342 miles. problem occurred when turning into a parking space in a parking garage. i hear a pop. a lot of smoke starts coming out of the engine compartment. i turn off ignition. i unlatch the front hood but don't open it. luckily i had a fire extinguisher in rear trunk. i spray extinguisher under front hood and put out fire. i disconnected battery to make sure fire doesn't restart. car was towed to dealer (fitzgerald, rockville maryland) where it was purchased. service says that it was power steering hose and the steering fluid caught fire. service says this damage is covered by warranty. service is still waiting for replacement parts as of july 8, 2004. i may try to get a refund considering the fire, lack of trust in the steering, and the long period it has taken the dealer to repair it.*ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 01/10/2005 | 5828 | 1 | |
| While driving/idling dashboard got too hot. this caused the cd player to be inoperative. dealership was notified, but did not resolve the problem. *ak | |||
| 05/15/2004 | 35100 | 1 | 04/15/2002 |
| Air conditioner was not working. position 1 & 2 on the heater control were inoperative. took to dealer. dealer replaced resistor. dealer indicated that they were aware of the problem.*ak | |||
| 10/26/2003 | 1 | 07/26/2003 | |
| Heads-up display blurry or showing double images. dealer says within specifications though other vehicles on lot do not show doubled images or show it worse. *la | |||