Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 709 | 09/01/2005 | 10018133 | Tie rod specifications revised. gm tech link. *tt | 12/15/2005 | |
| 040308010 | 06/01/2004 | 10012182 | Changes to labor time guide relating to front suspension labor operations components. *eh | 02/16/2005 | |
| 030310005 | 06/01/2003 | 10002852 | New l/h wheel weights for semi-flangeless wheels. *tt | 09/26/2003 | |
| SUSPENSION - FRONT | |||||
| 01488 | 01/01/2004 | 01488A | 10007813 | Click, tick or popping noise in front suspension while turning the steering wheel at slow speeds. *tt | 07/12/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/21/2006 | 100 | 8 | 01/03/2004 |
| 2004 pontiac grand prix gtp. 45,000 miles. as of today, i have had this vehicle in service eight times for steering-related defects, beginning two weeks from the date of new purchase in january, 2004. three different dealers have all told me it's a design defect...there will be a fix soon. replaced rack and pinion twice, middle steering shaft twice, and rack/pinion and engine cradle bolts spontaneously work loose every 3,000-5,000 miles. now vehicle is out of warranty. most recent visit to century pontiac in tampa, they attempted to charge me $75.00 in order to apply yet another tsb regarding loose steering, steering wheel bind, etc. i had to call pontiac and complain bitterly, they then waived the fee...but did not pay for the rental car. thus far, power steering pump has failed and been replaced, a/c compressor has failed and been replaced, middle steering shaft replaced twice, entire steering column replaced twice, and there is still a persistent jolt through the steering wheel whenever putting car into gear, or turning steering wheel to right, going over a gutter, etc. also, loud clunk resulting in severe shudder in front of vehicle. dealer(s) state there is no fix. have nearly lost control of vehicle three times due to steering suddenly loosening, or binding, wandering off-center, etc. dealer says there's nothing more they can do. when is nhtsa going to listen to all the complaints regarding the steering issues on this vehicle and launch an investigation?? steering rack bolts coming loose? engine cradle bolts coming loose? steering shaft failures and fractures? every time the vehicle is taken to service, the dealers and service managers play dumb and try to say i don't hear anything...or it drives like all the other grand prix's. please don't let gm and pontiac continue to insult our collective intelligence and ignore these steering and design issues to the point where someone gets killed. *nm | |||
| 05/26/2005 | 1 | 06/01/2004 | |
| I purchased a 2004 pontiac gran dprix gt2 in june of that same year. one week later the repairs began. the most scary occurring on the date mentioned on this complaint, may 26, 2005, eleven months after i purchased the vehicle. my car died while driving 65 mph on the highway with my three small children in the back seat. the car had no power whatsoever, no steering, no gas, no lights, nothing. i thank god we are alive. the mechanics at the dealership diagnosed the problem as a faulty ignition switch. after this incident i rented a car at my own expense for eight weeks. we did not step foot in the vehicle for that period of time. for financial reasons i slowly began driving my car again. there were repairs before that event as well as afterwards. these include the brain, transmission, brakes, axle, wheel bearings, steering, sunroof, fuel injectors, and safety belts. *jb | |||
| 03/01/2004 | 9300 | 1 | 06/09/2003 |
| Whenever i start from a complete stop, my 2004 pontiac grand prix gt2 makes a popping noise under the front driver's side. also upon starting, a louder popping noise is heard from the rear of the car. on a couple of occassions, whenever i start in drive (cold engine), the engine revs and serges forward, (i had to apply the brakes very quickly or i would have hit another vehicle.) also, i have been able to hear tappet? noise from the engine. i drive like a grandma and keep up with the maintenance schedules, so i know it's not from my driving.*ak | |||
| 11/25/2003 | 3 | ||
| Vehicle pulls to the right at highway speeds w/ steering wheel straight. dealer found out of alignment and adjusted toe both side. problem returned w/in 200 miles.*ak | |||
| 09/01/2003 | 5 | 1 | 07/15/2003 |
| Headlights on 2004 pontiac grand prix bounce under bumpy conditions. causes a distration to both driver and other motorists. i've been yelled at by other motorists that my lights are distracting and simulate the flashing lights of a police car. i've also had cars pull over when i am behind them and as i pass speed up, presumably because they realize i am not a police officer. *la | |||
| SUSPENSION - FRONT | |||
| 05/05/2004 | 2000 | 7 | 01/26/2004 |
| Intermediate drive shaft replaced at 1,500 miles. power steering pump went at 2,000 miles, had it replaced. also at 2,000 miles cv joint and boot had to be replace. headlights bounce while driving over minimal bumps, door panel rattles. dash above speedometer rattles but dealer can not duplicate so no fix yet. car is going back to the dealer today for a rattling noise coming from front end. need i say more? lemon! | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 05/04/2006 | 34721 | 1 | 11/03/2003 |
| Right lower control arm cracked while driving and destroyed the whole front suspension and cradle of vehicle. i am the third person that i know of that this has occurred to. *nm | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 03/29/2004 | 11500 | 1 | 12/21/2003 |
| Strut mounts worn at 3 months old. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 06/19/2006 | 2 | 05/20/2003 | |
| Several issues with a 2004 pontiac grand prix, ie. right front wheel bearing 2x's in 1 year, computer issues (loss of abs, variable steering and traction control), false tire pressure readings from computer, etc. *nm | |||