Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 060232011 | 10/01/2006 | 10020817 | Revised power steering tightening specifications. *kb | 01/23/2007 | |
| 050232007 | 11/01/2005 | 10018690 | Power steering moan or groan noise while driving. *jb | 01/10/2006 | |
| 040232001 | 08/01/2007 | 040232001C | 10012694 | Release of steering gear stub shaft bearing kit for service. *tt updated 08-15-07. *kb updated 10/09/07. *nj | 03/10/2005 |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
| STEERING - COLUMN | |||||
| 4105 | 10020049 | Steering column damage when suspending cradle from intermediate shaft. *tt | 07/14/2006 | ||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| PIC-5318 | 02/01/2010 | 10034425 | Chevrolet/pontiac: power steering hose retrofit procedure for v8. supplement to campaign 09132 and bulletin 06-02-32-014. parts listed in bulletin no longer available for vehicles with a v8 engine. when ordering and receiving correct po | 11/15/2010 | |
| PB-09132 | 11/01/2009 | 10032330 | Pontiac/chevrolet: power steering hose leak. vehicles may have a condition in which the power steering cooler line may leak or split. when started in cold weather, the pressure on the hose is substantially higher than in warmer weather a | 03/05/2010 | |
| 060232014 | 11/01/2006 | 10020769 | Power steering fluid leak. *kb | 01/09/2007 | |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| 06072 | 10/01/2006 | 10020657 | Power steering hose leak. *kb | 12/08/2006 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | ||||||
| PE09025 | GENERAL MOTORS CORP. | 05/13/2009 | 10/02/2009 | POWER STEERING FLUID LEAKS - FIRES | ||
| General motors (gm) initiated a customer satisfaction campaign in october of 2006 to address a failure of the power steering hose and/or clamps that could occur when the engine is started in vehicles primarily operated in the following states that experience extremely cold temperatures:alaska, maine, minnesota, montana, new hampshire, north dakota, south dakota, vermont, wisconsin and wyoming.at the time this preliminary evaluation (pe) was opened, only 1 of the 33 complaints received by the office of defects investigation (odi) was from a state covered by the customer satisfaction campaign.in response to an information request sent by the odi, gm provided information that included 6 alleged fires and 1 alleged minor crash potentially related to the alleged defect. one of the alleged fires is a duplicate of a report received by odi.of the fire incidents, 2 of the 6 alleged fire incidents occurred after the remedy detailed in the customer satisfaction program was performed.one of the vehicles was totaled as a result of the incident.it is undetermined whether the incidents were related to the alleged defect or were a by product of the repair.of the other four alleged fire incidents, 1 incident involved smoke only and no visible flames.based on the information provided, the remaining 3 fire incidents were localized events that primarily involved damage to the power steering components and surrounding wiring.all 3 of these vehicles were subsequently repaired.none of the alleged fire incidents occurred while the vehicle was unattended.odi is aware of 1 additional alleged fire incident that was not included in gm's information request response.based on the consumer's description of the incident, the fire was quickly extinguished by a friend and the vehicle was subsequently repaired at a dealership.in total odi is aware of 6 alleged fire incidents where the consumer alleged flames were visible.all of the alleged fire incidents occurred while the vehicle was still attended. odi is aware 1 minor crash alleged to be related to a power steering fluid leak.the consumer alleged a minor crash occurred as the consumer was attempting to pull into a driveway and had difficulty negotiating the turn due to experiencing high power steering efforts and struck a snow bank.in a letter dated september 21, 2009, gm informed odi that a customer satisfaction program will commence in december of 2009 for the entire us. as a remedy the power steering hose assembly for vehicles with v8 engines and the power steering return hose and clamps for vehicles with v6 engines will be replaced with upgraded components.based on the low frequencies and minor severities of the alleged fire incidents and crash,no safety related defect trend has been identified in the subject vehicles.gm's expanded customer satisfaction program will provide free repairs to vehicles excluded from the original campaign.accordingly, this investigation has been closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted. | ||||||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | ||||||
| PE09025 | GENERAL MOTORS CORP. | 05/13/2009 | 10/02/2009 | POWER STEERING FLUID LEAKS - FIRES | ||
| General motors (gm) initiated a customer satisfaction campaign in october of 2006 to address a failure of the power steering hose and/or clamps that could occur when the engine is started in vehicles primarily operated in the following states that experience extremely cold temperatures:alaska, maine, minnesota, montana, new hampshire, north dakota, south dakota, vermont, wisconsin and wyoming.at the time this preliminary evaluation (pe) was opened, only 1 of the 33 complaints received by the office of defects investigation (odi) was from a state covered by the customer satisfaction campaign.in response to an information request sent by the odi, gm provided information that included 6 alleged fires and 1 alleged minor crash potentially related to the alleged defect. one of the alleged fires is a duplicate of a report received by odi.of the fire incidents, 2 of the 6 alleged fire incidents occurred after the remedy detailed in the customer satisfaction program was performed.one of the vehicles was totaled as a result of the incident.it is undetermined whether the incidents were related to the alleged defect or were a by product of the repair.of the other four alleged fire incidents, 1 incident involved smoke only and no visible flames.based on the information provided, the remaining 3 fire incidents were localized events that primarily involved damage to the power steering components and surrounding wiring.all 3 of these vehicles were subsequently repaired.none of the alleged fire incidents occurred while the vehicle was unattended.odi is aware of 1 additional alleged fire incident that was not included in gm's information request response.based on the consumer's description of the incident, the fire was quickly extinguished by a friend and the vehicle was subsequently repaired at a dealership.in total odi is aware of 6 alleged fire incidents where the consumer alleged flames were visible.all of the alleged fire incidents occurred while the vehicle was still attended. odi is aware 1 minor crash alleged to be related to a power steering fluid leak.the consumer alleged a minor crash occurred as the consumer was attempting to pull into a driveway and had difficulty negotiating the turn due to experiencing high power steering efforts and struck a snow bank.in a letter dated september 21, 2009, gm informed odi that a customer satisfaction program will commence in december of 2009 for the entire us. as a remedy the power steering hose assembly for vehicles with v8 engines and the power steering return hose and clamps for vehicles with v6 engines will be replaced with upgraded components.based on the low frequencies and minor severities of the alleged fire incidents and crash,no safety related defect trend has been identified in the subject vehicles.gm's expanded customer satisfaction program will provide free repairs to vehicles excluded from the original campaign.accordingly, this investigation has been closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted. | ||||||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| PE09025 | GENERAL MOTORS CORP. | 05/13/2009 | 10/02/2009 | POWER STEERING FLUID LEAKS - FIRES | ||
| General motors (gm) initiated a customer satisfaction campaign in october of 2006 to address a failure of the power steering hose and/or clamps that could occur when the engine is started in vehicles primarily operated in the following states that experience extremely cold temperatures:alaska, maine, minnesota, montana, new hampshire, north dakota, south dakota, vermont, wisconsin and wyoming.at the time this preliminary evaluation (pe) was opened, only 1 of the 33 complaints received by the office of defects investigation (odi) was from a state covered by the customer satisfaction campaign.in response to an information request sent by the odi, gm provided information that included 6 alleged fires and 1 alleged minor crash potentially related to the alleged defect. one of the alleged fires is a duplicate of a report received by odi.of the fire incidents, 2 of the 6 alleged fire incidents occurred after the remedy detailed in the customer satisfaction program was performed.one of the vehicles was totaled as a result of the incident.it is undetermined whether the incidents were related to the alleged defect or were a by product of the repair.of the other four alleged fire incidents, 1 incident involved smoke only and no visible flames.based on the information provided, the remaining 3 fire incidents were localized events that primarily involved damage to the power steering components and surrounding wiring.all 3 of these vehicles were subsequently repaired.none of the alleged fire incidents occurred while the vehicle was unattended.odi is aware of 1 additional alleged fire incident that was not included in gm's information request response.based on the consumer's description of the incident, the fire was quickly extinguished by a friend and the vehicle was subsequently repaired at a dealership.in total odi is aware of 6 alleged fire incidents where the consumer alleged flames were visible.all of the alleged fire incidents occurred while the vehicle was still attended. odi is aware 1 minor crash alleged to be related to a power steering fluid leak.the consumer alleged a minor crash occurred as the consumer was attempting to pull into a driveway and had difficulty negotiating the turn due to experiencing high power steering efforts and struck a snow bank.in a letter dated september 21, 2009, gm informed odi that a customer satisfaction program will commence in december of 2009 for the entire us. as a remedy the power steering hose assembly for vehicles with v8 engines and the power steering return hose and clamps for vehicles with v6 engines will be replaced with upgraded components.based on the low frequencies and minor severities of the alleged fire incidents and crash,no safety related defect trend has been identified in the subject vehicles.gm's expanded customer satisfaction program will provide free repairs to vehicles excluded from the original campaign.accordingly, this investigation has been closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/10/2010 | 78000 | ||
| 1006 pontiac grand prix- bad wheel bearings and steering shaft | |||
| 11/15/2007 | 18000 | ||
| Tl*the contact owns a 2006 pontiac grand prix. the contact was driving approximately 15 mph on normal road conditions; proceeding to make a turn. the steering wheel began to make a loud whining noise with a loss of power steering. the speed rate was increased and the vehicle resumed to normal operation. there was also a reduction in the whining noise. the failures occurred whenever traveling at a low speed rate. the vehicle was taken to an independent mechanic for inspection. the mechanic dispensed an unknown solution in the vehicle. the failures continued with no resolution. the failure mileage was 18,000. | |||
| 10/10/2008 | 33000 | ||
| Tl*the contact owns a 2006 pontiac grand prix. he heard a rattling noise in the front end of the vehicle while driving 10 mph. the vehicle was taken to the dealer where they replaced components in the steering shaft, unknown to the contact. the contact continued to hear the rattling noise in the vehicle and the vehicle was taken back to the dealer where they replaced an unknown component in the vehicle. the vehicle was released to the contact with the same rattling noise. the contact investigated the vehicle further and found that the lower ball joints were failing. the dealer verified the lower ball joints were worn out and they were replaced under warranty at 33,000 miles. within 12,00 miles, the rattling noise was back but would only occur while traveling over any uneven road surface. no additional repairs were made to the vehicle. the vin was not available. the failure mileage was 33,000 and the current was 46,000. | |||
| 01/29/2010 | 34200 | 1 | |
| 2006 pontiac grand prix 34,200 miles on it. brake system light on, antilock brake system (abs) light on. traction control light on, service brake/abs/traction/stability message displayed. this happened all at once this morning, car felt like it didn't want to stop. no warning! i only commute 10 miles to work each day with this vehicle. this shouldn't be happening with a fairly new car right? traded my camry for this car. tried to stay american!!! i would also like to state that i had trouble stopping, when trying to turn a corner and apply brake. (just two days ago) felt like a knocking under brake pedal. looking back i wonder if this could be related. i bought this car brand new, from in york, pa. i am afraid to drive this car, and i don't see how this problem is related to everyday use. i feel cheated and unsafe. *tr | |||
| 05/03/2009 | 94500 | 1 | |
| My power steering went on my 2006 pontiac grand prix that i purchased from a dealership on 09/22/07. when i first got the car the steering column was making noises. dealer repaired and all of a sudden in april my wheel got tight and i contacted the dealer and they said there wasn't nothing much they can do and for me to bring the car in for inspection. i was unable to bring it in due to work schedule conflicts. my husband was driving and the wheel locked up and resulted in my car flipping over and a loss of total damage to the car. there were 4 passengers and we all climbed out of the back window while the car was flipped upside down. me and the other 2 passengers were transported to the er via ambulance. *tr | |||
| 07/15/2007 | 25000 | 1 | 12/01/2006 |
| I am writing a complaint regarding my car. i purchased the vehicle in 2006. i had to replace the stabilizer pin, wheel bearings, front brakes and it seems like something is wrong in the steering wheel. parts inside of the car are falling off. i've had to buy new tires due to all these front end problems with the car and not knowing until it has caused a problem somewhere else. now the tires that i purchased about a 1 1/2 year ago is now very worn from these front end problems with the car. i am very upset because i feel like, i have been robbed. i am a single parent working 2 full-time jobs just to pay for a car that seems to be breaking down on me no matter how much i try to take total care of it. paying a very costly car note, insurance, and warranty. i tell myself is this what i am working so hard to pay for. this car out weighs what i pay for rent each month. i remember a time that pontiac made good cars that was built to last as long as you take care of it. now it seems that it is built to break down before you could pay there vehicles off. i am really furious and outraged with this car that i can't really rely on. *tr updated 06/02/09.*jb | |||
| 03/26/2007 | 34000 | 1 | 10/09/2006 |
| Tl* the contact owns a 2006 pontiac grand prix. while driving 55 mph a deer crossing the road caused the contact to lose control of the steering as she avoided hitting the deer. also, the brakes failed and she was unable to stop the vehicle. the vehicle rolled over 3 times. the driver and the passenger were injured with broken backs. the vehicle was destroyed. a police report was taken. there was no mention of photos. the current and failure mileage was 34000. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 10/15/2006 | 15010 | 100 | 10/14/2006 |
| Car makes a groan noise from front end when making a right hand turn at speeds below 5 mph. *jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 04/06/2008 | 48000 | 1 | |
| The outer tie-rod on my 2006 grand prix needs replaced. my vehicle has less than 50,000 miles and i also had to replace my tires after around 45,000 because of the tie-rod problem. all together this is costing me around $700 which is a lot to spend on a problem that i feel is a result of improper manufacturing. *tr | |||
| 01/16/2008 | 37000 | 2 | 03/30/2006 |
| Premature wear of the outer tie rod ends. we purchased this vehicle (2006 pontiac grand prix gxp) new, it currently has 37,000 miles on it. on january 16, 2008 the vehicle was taken to a va. state inspection station for an annual safety check. the technician discovered that both of the outer tire rod ends worn beyond safety allowances. the originating dealer was contacted and the service writer and the service manager denied coverage under the basic warranty, basic warranty expired @ 36,000 miles. contact was made to pontiac customer assistance center and a case number was assigned. the customer assistance center is still processing issue, no decision has been made on whether gm is going to cover repairs under the basic warranty. the tie rod ends are non- serviceable items, they are lubricated and sealed when installed and should last well over 100,000 miles. wear of this part causes premature tire wear. failure of this part will result in loss of control. *tr | |||
| 09/30/2007 | 37000 | 1 | 09/10/2006 |
| Outer tie rod ends for both front wheels failed at 39,000 miles probably even sooner. tires were worn out very quickly and had to pay 300.00 to get tie rods replaced. mechanic said the tie rod ends may have come from the factory without being greased and the did not have grease fittings on them like the new ones he put on. failure caused tires to jump and sloppy steering, which could of been dangerous. *jb the consumer stated tires were worn out at 35,000 miles which could of happened because of the tie rod end failure. updated 10/24/07 *tr | |||
| 05/19/2007 | 37000 | 1 | 02/25/2007 |
| My vehicle had 32,000 miles on it when i bought it. it seemed that the steering had a good amount of play in it for only being a year old. my girlfriend was driving my car and hit a parked car. she was not injured. she said she didn't know why she lost control and was unable to steer it. it looked like the wheel came loose from the axle. the damage cost $3,000 to fix. the stabilizer bar and tie rod ends had to be replaced. *tr | |||
| STEERING - RACK AND PINION - PINION SHAFT | |||
| 12/25/2007 | 17707 | 2 | 06/04/2006 |
| 2006 pontiac grandprix with 25000 miles developed excessive noise from front of car. rack&pinion was loose & steering stub shaft worn out. vehicle steering still makes noise and wanders.clunking noises from both tire areas,outside edge of tires have chunkes missing around whole tire.power steering now making noise again,vehicale takes very long time to recover from normal road bumps .local dealership tells me cannot duplicate costumer complaint,front-end checks out. during the last year front suspention noise has increased and control and stabilaty is considerably worse.also developed clunking noise from transmission and transaxle area recently.*cn | |||
| STEERING - RACK AND PINION - RACK | |||
| 12/25/2007 | 17707 | 2 | 06/04/2006 |
| 2006 pontiac grandprix with 25000 miles developed excessive noise from front of car. rack&pinion was loose & steering stub shaft worn out. vehicle steering still makes noise and wanders.clunking noises from both tire areas,outside edge of tires have chunkes missing around whole tire.power steering now making noise again,vehicale takes very long time to recover from normal road bumps .local dealership tells me cannot duplicate costumer complaint,front-end checks out. during the last year front suspention noise has increased and control and stabilaty is considerably worse.also developed clunking noise from transmission and transaxle area recently.*cn | |||