Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| EA03005 | GENERAL MOTORS CORP. | 04/23/2003 | 01/12/2004 | REAR AXLE TRAILING ARM FAILURE | ||
| On november 18, 2002, odi opened a preliminary evaluation (pe02-086) to evaluate allegations of rear axle trailing arm failures in the subject vehicles (u-van) which included two reporting crashes.on april 9, 2003, odi upgraded pe02-086 to an engineering analysis (ea03-005) to continue its examination of the issue. the trailing arm design in these vehicles has been used in the u-van from my 1997 through the present.the gm analysis concluded that the subject trailing arms could crack or buckle if they were damaged during assembly, pre-delivery handling, or subjected to certain service related abuse conditions such as improper towing or jacking.analysis of odi and gm data has identified 19 incidents of rear axle trailing arm failures in the subject vehicles.there have been no new reports to odi or gm in the last 12 months and only one new complaint in the last 21 months. due to the low complaint rate and the absence of a continuing trend in reported failures, a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed. the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist. the agency will take further action if warranted by the circumstances. for additional information, see the attached closing report. | ||||||
| SUSPENSION - REAR | ||||||
| EA03005 | GENERAL MOTORS CORP. | 04/23/2003 | 01/12/2004 | REAR AXLE TRAILING ARM FAILURE | ||
| On november 18, 2002, odi opened a preliminary evaluation (pe02-086) to evaluate allegations of rear axle trailing arm failures in the subject vehicles (u-van) which included two reporting crashes.on april 9, 2003, odi upgraded pe02-086 to an engineering analysis (ea03-005) to continue its examination of the issue. the trailing arm design in these vehicles has been used in the u-van from my 1997 through the present.the gm analysis concluded that the subject trailing arms could crack or buckle if they were damaged during assembly, pre-delivery handling, or subjected to certain service related abuse conditions such as improper towing or jacking.analysis of odi and gm data has identified 19 incidents of rear axle trailing arm failures in the subject vehicles.there have been no new reports to odi or gm in the last 12 months and only one new complaint in the last 21 months. due to the low complaint rate and the absence of a continuing trend in reported failures, a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed. the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist. the agency will take further action if warranted by the circumstances. for additional information, see the attached closing report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/15/2004 | 106000 | 1 | 01/09/2001 |
| Intermittently vehicle had difficulty making a left turn, or was unable to make a left turn while in motion . consumer received a recall notice concerning this problem back in october 23, 2003. but was not able locate that information in nhtsa data base. *ak | |||
| 05/15/2003 | 80000 | ||
| Lens cover over the headlights fell out of both headlights on seperate occcasions. i had to buy the whole headlight assembly. i was driving down the road and they just fell out and broke on the road. we currently have a problem with it overheating have replace thermostat and water pump still having same problem. not fixed yet. the power sliding door alarms that it is open for no apparent reason. the door has not opened and closed by the power for several months. it has to be mannaully opened. we have also replaced the both air shocks in the rear of the van. can't get the radiator cap from radiator haven't been able to remove since it was bought. | |||