Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
02V027000GENERAL MOTORS CORP.from 08/01/1998 to 09/30/1998V (Vehicle)173002/01/2002ODIGENERAL MOTORS CORP.01/25/200202/04/2002
Defect SummaryOn certain passenger vehicles and mini vans, the driver's air bag inflator modules could produce excessive internal pressure. in the event of a crash that would trigger a driver's air bag deployment, the increased internal pressure can cause the inflator module to explode.
Consequence SummaryMetal and plastic debris could cause severe injury to vehicle occupants.
Corrective SummaryDealers will replace the driver air bag module. owner notification began february 1, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pontiac at 1-800-762-2737.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
AIR BAGS
PE00045GENERAL MOTORS CORP.11/03/200001/11/2001AIR BAG TEAR DURING DEPLOYMENT
 Allege that the right front passenger's side air bag tore during deployment.this can result in loss of air bag inflation pressure and air bag protection for the right front seat occupant.
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
EA01014GENERAL MOTORS CORP.06/11/200108/26/2002AIR BAG INFLATOR01V210000
 A
EA01014GENERAL MOTORS CORP.06/11/200108/26/2002AIR BAG INFLATOR02V027000
 A
EA01014GENERAL MOTORS CORP.06/11/200108/26/2002AIR BAG INFLATOR02V027001
 A
EA01014GENERAL MOTORS CORP.06/11/200108/26/2002AIR BAG INFLATOR02V027002
 A

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/04/20132603751
 I had an accident where a car fish tailed in front of me slid directly in front of mine. i hit the other car while going 40 mph, it was a t*bone collision. my front air bags deployed at the time of collision. after getting out of the vehicle i noticed that the passenger side air bag was laying in the front passenger seat with the air bag still inflated. i do remember that for a long time before today the red airbag light was on. i thought this would cause the air bags not to work. i do have pictures of the damage, and the defect with the air bag. *tr
02/04/2013260375
 I had an accident where a car fish tailed in front of me slid directly in front of mine. i hit the other car while going 40 mph, it was a t*bone collision. my front air bags deployed at the time of collision. after getting out of the vehicle i noticed that the passenger side air bag was laying in the front passenger seat with the air bag still inflated. i do remember that for a long time before today the red airbag light was on. i thought this would cause the air bags not to work. i do have pictures of the damage, and the defect with the air bag.
05/23/20061
 No injuries yet. when i get into my minivan and start the engine, the air bag light comes on sometimes. if i turn off the engine and move the seat a little then restart the van it will sometimes go out. i have gone to several web sites and there are many people experiencing this and they have said that the air bag wires goes under the seat that is why when you move the seat it will some times correct it. *jb
12/19/200435330105/26/1999
 I owned a 1999 pontiac montana van. on the december 19, 2004 around 2300 hours my grandson was driving the van on the us 31 bypass in south bend in. he was headed westbound around 50 to 55 miles per hour. it had rained and snowed some then it froze. a car in front of my grandson spun out of control, and he panicked and hit the brakes, and spun out into the concrete median dividing wall. there was considerable damage to the front of the van. radiator was shoved into the block with fender, hood and bumper damage. one thing that didn't happen was the air bag did not go off on the drivers side or passenger side of the vehicle. there is a apparent defect in the system. the van has 35,330 miles on it. the insurance company deemed it totaled, and it will be or was salvaged. my grandson had minor injuries to his knee ,and a seat belt abrasion to the left side of his neck.*ak thank you
07/19/20041
 While driving 35 mph srs light appeared on the dashboard and remained on. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that air bag sensor needed to be replaced. *ak
07/15/200344982
 Intake manifold leaking coolant into the engine oil on my 3.4 liter engine. after complaining to pontiac & the bbb, gm offered to pay 50% of the repair cost. faulty oxygen sensor & leaking fuel pressure regulator oh december 16, 2003. since original complaint, keyless remote failed on 7/15/03 & seat belt pretensioner failed causing airbag light to go on, july 28, 2003
12/15/200235000
 Engine: intake manifold gasket leaking. i followed thru with a complaint to the bbb and to pontiac's 800 number. i was told i needed to have the van diagnosed at a gm dealer before anything could be done by pontiac. my dealer quality pontiac in cocoa, florida looked at the van and agreed the intake manifold gasket was leaking (november 2002). quality informed me it would be about $500 to repair. a phone call to pontiac's 800 # put pressure on the dealer and they performed the work for $100 plus extra for a coolant flush. the total was around $180. supposedly the work came with a 12 month 12000 mile warranty. i think the van had 58000 miles on it when this work was performed. looking back i have a feeling it started leaking earlier. today we have 70500 miles on the van and the check engine light is coming on. the codes indicate that engine cylinder 5 is misfiring. we had new spark plugs put in and will now try new spark plug wires. if that doesn't fix it then we may need to put in new fuel injectors. my complaints to date with this vehicles are: 1. original tires wore out at 24000 miles $500 2. battery died in the first two years. $0 3. drivers side seat belt retractor failed $ 156 - airbag light came on. 4. intake manifold gasket failed $180 5. sliding power door module failed 4 times. $0 6. front brakes drums warped at ~35000 miles $250. front rotors cut and pads replaced. 7. windshield buzzed from the day we bought it (2 years) and took us threatening the lemon law to get it fixed.
04/07/20042
 While driving the srs light appeared on the dashboard and remained on. also, steering wheel locked while driving. consumer was unable to unlock the steering wheel. consumer had vehicle towed to dealer, who replaced the belts and other parts. *ak
1
 Passenger's side front seatbelt failed to lock when another vehicle plowed into consumer's vehicle front end. neither of vehicle's frontal or rear airbags deployed. ph...*ak
 While driving vehicle passenger front seatbelt failed to restrain the passenger upon impact, and niether driver nor passenger airbag deployed. had a front end collision. please provide any further information. ph
08/07/2002110/31/1998
 Driver's seat belt pretensioner failed causing the air bag light to stay on, the drivers side air bag also came out of the seat. nlm
04/26/2000
 After being struck head on, the other vehicle was going 35-40mph and the airbags did not open. seatbelt was on and my face hit the steering wheel and knees hit the dash.
02/18/20022
 Recall 02 v 027 000/air bag. a few days after the recall repairs were made, the air bag light illuminated, dealer harry robinson pontiac, forth smith, ar 501-646-8600, has inspected vehicle and determined that light illuminated because of a problem with the restraint belt retractor. *ak. consumer stated the problem has since been resolved.*jb
01/01/2002202/01/1999
 My car is 3 years old and the seatbelt pretension is causing the airbag light to come on, potentially can cause airbag to engage. past 36,000 m not covered by warranty and gm will not repair for defect. *ak
02/21/2001211/01/1999
 Air bag light on intermittently. twice serviced in the past year. problems still present. concerned about safety. *ak
07/27/1999312/01/1998
 The air bag light came on shortly after purchase while having other electrical system problems. it has been addressed more than 3 times by the dealer, whom i will no longer take my vehicle to for work. the air bag light is still malfunctioning, along with other electrical system failures presently occuring. the air bag light causes me great concern regarding possible unwarranted deployment leading to injury or accident. *ak
AIR BAGS - FRONTAL
04/02/2007120000102/08/2005
 Tl*the contact owns a 1999 pontiac montana. the contact stated that the air bag warning light illuminated. the manufacturer stated that his vin was not included in nhtsa recall # 02v027000 (air bags:frontal). the vehicle has not been inspected by a dealer. the current mileage is 146,000 and failure mileage was 120,000.
10/08/200353000305/06/2001
 Transmission shifts hard, late at times. radio/cd screen is garbled loose srs connectors power lock problems sliding door problems *la
03/01/2002
 Consumer's vehicle was involved in a collision. vehicle was hit from rear, and in turn collided with a vehicle in front. upon impact, both driver and passenger air bags did not deploy.*ak
07/12/2002101/13/1999
 While driving at 20/35mph consumer was involved in a head on collison and none of the air bags deployed, vehicle was totalled.*ak there were 2 injuries. *yh
1707/01/1999
 We would like to express our extreme dissatisfaction with this vehicle and with the manufacurer. we purchased this vehicle new 2.5 years ago and have had to return it to the dealership on 17 different occasions to have various problems fixed: transmission replaced with 16,000 miles, airbag problems, cd player problems, intake gasket leaking, tires wearing, numerous problems! we have contacted the manufacturer and was told the first time a year ago that nothing would be done and now all they will offer us is extended warranty! we can't afford to keep taking our vehicle to the dealer and just want out from under this burden, big mistake we made!*ak
10/24/2000403/01/1999
 Consumer was traveling on highway and there was another vehicle on the shoulder , and vehicle pulled out and veered into consumer's vehicle, forcing it into a ditch head-on. upon impact, front and side airbags didn't deploy at all. consumer stated that were injuries. *ak
06/03/19996
 Air bag light keeps coming on. vehicle been in dealer shop on six occasions, and problem still reoccurring. please feel free to provide any further details. *ak
06/13/2000
 Consumer's vehicle was traveling about 70mph in the express lane, and another vehicle crossed in front of several vehicles. consumer' s vehicle wasn't able to decrease braking distance in time to keep it from rearending the other vehicle. upon impact, front air bags didn't deploy. consumer wasn't injured. vehicle was being inspected & repaired. *ak
04/30/2000
 Vehicle was involved in a frontal collision. upon impact, passsenger's airbag did not deploy. vehicle was totaled. manufacturer has been notified. *ak
03/25/2000
 While pulling into the driveway traveling at a low rate of speed, and gradually depressing on the brake pedal, vehicle suddely accelerated, causing consumer to run into a brick house. upon impact, there was no deployment of the air bags. also skid marks on the pavement showed that the brakes were being applied. consumer has contacted the dealer. *ak *ml
12/23/19991
 The driver side air bag deployed without apparent reason. yh
12/11/1999
 The van was involved in a head-on crash, traveling at 35 mph and there was no deployment of the driver's side or passenger's side air bags. van will be repaired. *ak *ml
12/23/1999104/03/1999
 When starting the ignition air bag deployed in consumer's face. dealer has been contacted. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/11/2001350002
 The air bag light stayed on. consumer took vehicle to the dealer on five occasions, where they replaced the harness, and the plug. the air bag light was still on.*ak
AIR BAGS - SIDE/WINDOW
340001
 Vehicle comes equipped with side air bags which are located in the front seat backs. the padding wasn't properly designed when manufactured. as a result, seat cover material is ripping, which will eventually leave the box containing the side air bag exposed. also, at 33,000 miles the head gasket developed a leak and destroyed the engine motor. *ak
10/24/2000403/01/1999
 Consumer was traveling on highway and there was another vehicle on the shoulder , and vehicle pulled out and veered into consumer's vehicle, forcing it into a ditch head-on. upon impact, front and side airbags didn't deploy at all. consumer stated that were injuries. *ak
05/02/2000
 When van was hit on the passenger's side, passenger's side air bag deployed, but did not inflate because of a hole in the air bag. hole in the air bag was about 2 inches wide. the van will be taken to the dealership. please provide any further information. *ak