Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||||||||||||
| 01V067000 | GENERAL MOTORS CORP. | from 04/01/1998 to 06/30/1999 | V (Vehicle) | 477011 | 04/18/2001 | ODI | GENERAL MOTORS CORP. | 03/08/2001 | 03/08/2001 | |||||||
| Defect Summary | Vehicle description: minivans equipped with passenger side power sliding doors. the door closes but may not be latched. if this happens, the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. | |||||||||||||||
| Consequence Summary | An unrestrained occupant could fall out of the van and be injured. | |||||||||||||||
| Corrective Summary | Dealers will install a new un-latch actuator assembly to the power sliding door. this recall has been continued under safety recall 01v-264. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 04V597000 | GENERAL MOTORS CORP. | V (Vehicle) | 717302 | 05/31/2005 | ODI | GENERAL MOTORS CORP. | 12/22/2004 | 12/22/2004 | ||||||||
| Defect Summary | On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured. | |||||||||||||||
| Consequence Summary | If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. | |||||||||||||||
| Corrective Summary | Dealers will replace the power sliding door interior handle on the passenger-side. if the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. note: before the vehicle is serviced, gm advises owners to not use the interior door handle to open the door. the driver can open and close the door from switches at the driver's position or by using the remote key fob. the driver should tell passengers to use the switch located in front of the door to open or close it. the driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. the owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. the second phase mailing began on july 18, 2005. the recall began on may 31, 2005. phase 2 began on july 18, 2005. phase 3 (final phase) began on august 24, 2005, to all remaining customers. owners should contact chevrolet at 1-800-630-2438; pontiac at 1-800-620-7668; or oldsmobile at 1-800-630-6537. | |||||||||||||||
| Notes | Gm recall no. 04110.customers can also contact the national highway traffic safety administration | |||||||||||||||
| 01V264000 | GENERAL MOTORS CORP. | V (Vehicle) | 248737 | 10/22/2001 | MFR | GENERAL MOTORS CORP. | 08/21/2001 | 08/27/2001 | ||||||||
| Defect Summary | Vehicle description: 1997-2001 chevrolet venture, pontiac montana/transport, and oldsmobile silhouette mini vans equipped with passenger side power sliding doors that were serviced in campaign 01013 (01v-067) from april to august 2001. also 2001 chevrolet venture, pontiac montana, and oldsmobile silhouette mini vans equipped with passenger side power sliding doors assembled in january through april 2001. these vehicles have inadequate front welds. if a front weld fails, the actuator can jam in the unlatched position and, when the sliding door closes, it will not be latched. | |||||||||||||||
| Consequence Summary | If this happens, the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. an unrestrained occupant could fall out of the van and be injured. | |||||||||||||||
| Corrective Summary | Dealers will inspect and, if required, install a new power sliding door unlatch actuator assembly. owner notification began on october 22, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 01854 | 01/01/2004 | 10006594 | Power door locks inoperative. *mr | 05/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 10/08/2003 | 53000 | 3 | 05/06/2001 |
| Transmission shifts hard, late at times. radio/cd screen is garbled loose srs connectors power lock problems sliding door problems *la | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 05/01/2007 | 100000 | 1 | 05/20/2006 |
| Tl*the contact owns a 1999 pontiac montana. while driving 15 mph, the sliding passenger side doors on both sides of the vehicle occasionally open. the contact stated that the doors were not the electric doors that were recalled; however, she is experiencing the same failure. the manufacturer was notified, but has not yet responded. the failure mileage was 100,000 and current mileage was 125,000. | |||
| 07/01/2005 | 83356 | 1 | 02/02/2002 |
| During a regular oil change my mechanic discovered oil in the anti-freeze. head gaskets went out. my mechanic states they have seen in almost every 3.4 pontiac montana mini van that around 80,000 miles there is oil in the antifreeze which indicates a head gasket malfunction. took mechanic 3 days to fix my van to a cost of $1212.83 plus i was without a vehicle for 3 days. at about 79,000 miles the wheel bearing went out. now the slider passenger door won't open or won't close at times. *jb | |||
| 11/15/2002 | 20 | 08/29/2002 | |
| Power sliding door wont shut. when the button is pushed it opens back up, especialy in cold weather, but it also occurs in the warmer weather.*ak number of failures is at least 20 but more than likely more. | |||
| 01/26/2005 | 135000 | 2 | |
| Vehicle i experienced problems with the automatic sliding door. owner was making a left turn and suddenly the automatic sliding door opened . owner contacted the manufacturer, who said that recall repairs were already done on the vehicle. however, the problem recurred. *ak | |||
| 08/23/2004 | 1 | ||
| The consumer noticed the passenger side power sliding doors were in operative. the sliding door did not latched properly. the vehicle was taken to the dealer for inspection. the mechanic informed the consumer that the power sliding door unlatch actuator assembly needed to be replaced. please provide further details. *jb | |||
| 07/14/2003 | |||
| The passenger sliding door will not unlock either manually or by remote. therefore everyone must go through the driver side sliding door. i have three small children which is why i chose a remote controlled sliding door for my family. this has been a huge inconvenience to deal with. it will not unlock at all. *ak | |||
| 05/28/2003 | 43850 | 1 | 08/07/1999 |
| Automatic sliding door on passenger door opened by itself while driving at 40mph. neither the driver nor passenger touched the door or door switch. this was on a smooth road going straight. the door latch system was replaced due to recall on 8/28/02. *ak | |||
| 07/01/1999 | |||
| Sliding door will not close. while driving door opens. took vehicle to dealer, and they wiped off a connector plate, problem still occurred. took vehicle to dealer, and they replaced the actuator. problem still exists. please provide any furhter information.*ak | |||
| 08/01/2000 | |||
| My complaint is regarding the engineering of the sliding door of my van. two weeks ago my ten year old son was getting out of the van, his leg slipped in between the door and the side of the van. he receiveda severe gash that required twelve stitches to close. he was cut on the square metal plate that attaches to the bracket that the door slides on. i feel this plate needs to be engineered differently, to ensure that nobody else can be injured like this. my son is going to be scarred for life.*ak | |||
| 03/30/1999 | 5 | 03/30/1999 | |
| The sliding door motor has failed on 5 occasions, the door opens on its own and sometimes it will not close all the way, on one occasion the the door closed on the consumer left wrist causing a sprain, recall issued 01v-067 however repaired under warranty and repaired later for fee prior to recall, possibly related to recall. nlm | |||
| Sliding door locks would stick when using remote or manual control while getting in or out of vehicle. would only be able to enter through driver/passenger door. has been to dealership 5 times. each time vehicle was repaired, but problem would reappear. alternative solution was to replace sliding doors. *ak | |||