Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
09E005000DORMAN PRODUCTS, INC. E (Equipment)97902/23/2009MFRGENERAL MOTORS CORP.02/17/200902/17/2009
Defect SummaryDorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Consequence SummaryA broken steering knuckle could result in loss of steering control and a possible crash without warning.
Corrective SummaryDorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492.
NotesThis recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
STEERING - GEAR BOX - SHAFT SECTOR
99V071000GENERAL MOTORS CORP.from 02/01/1999 to 02/28/1999V (Vehicle)5905/05/1999MFRGENERAL MOTORS CORP.04/12/199904/15/1999
Defect SummaryVehicle description: passenger mini vans. the left and/or right front lower insulator to cradle center metal sleeve is collapsed, which can result in loss of clamp load in the joint. if the clamp load is reduced or lost, the bolt can be lost or broken and the joint can separate.
Consequence SummaryIf not repaired, separation of the opposite side joint could occur resulting in steering shaft separation.
Corrective SummaryDealers will replace the left and right front lower cradle-to-suspension insulators and the attaching bolts.
NotesOwner notification began may 5, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/15/200354530
 Engine-low coolant light evaluated and found to have faulty intake gasket-repaired, would like gm to cover under recall, service manager stated "it happens alot more often than gm wants to admit in the 3.4 and 3.8l engines in searching recalls, noted several petitions with same complaint. steering--hard left turns at low speeds, evaluated and service dept (gm) stated no current recalls for the '99 montana, the recall ended with the '98 transports. the same problem seems to have continued, would like gm to extend the recall to cover the '99 montana's november 1, 2003 update:low coolant light came on and i had it inspected at harry's pontiac, 819 patton ave. asheville, nc 28806 on jan 07,2003. they recommended replacing the lower intake gaskets and did so on the 8th. the cost was $442.00, gasket ki $49.46, coolant $30.00, cleaner $4.67, sealant-r $11.79, seal $3.68, oil filter $5.31, oil $9.00, and gasket $47.40. there was also tax and a 10% charge for shop supplies/waste disposal for $15.00. milage was 54,530. we purchased the van in sept 1999. we traded the van in june, feeling the montana didn't have a good track record after all of the repairs we'd made. (transmission problems while still under warranty, air bag light came on intermittently, identified as an open circuit in the passenger seat belt pretensioner difficulty making left hand turns at low speeds.)
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
04/07/20042
 While driving the srs light appeared on the dashboard and remained on. also, steering wheel locked while driving. consumer was unable to unlock the steering wheel. consumer had vehicle towed to dealer, who replaced the belts and other parts. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
06/15/2000210/01/2099
 I am just wondering when something can be addressed concerning the use of plastic in the tie rod components of the steering rack. the tie rods are failing every 15 to 20 thousand miles. it results in hammering clunks transmitted through the steering wheel, and an inability to control vehicle direction. it also makes it impossable to align the front wheels, resulting in tire ware and failure. i feel that this is a major defect with all general motors mini-vans built since adopting this new type of steering component. if the part actually snaps, the front wheels will no longer be atached to the steering wheel or each other! anybody want to guess what happens next?*ak