Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 040402 | 04/04/2002 | 636485 | Subject regarding wind noise while driving. *tt | 11/08/2002 | |
| 190901 | 09/19/2001 | 626222 | Customers may complain of a water leak at the center of the windshield or from the overhead console. *slc | 12/13/2001 | |
| STRUCTURE - BODY | |||||
| 01933 | 01/01/2004 | 01933A | 10007833 | Water leaks at overhead console map. *tt | 07/12/2004 |
| 020867006 | 06/01/2002 | 634513 | Some customers may comment that there is rust forming around the front or rear portion of the roof. *tt | 10/03/2002 | |
| 020858003 | 06/01/2002 | 634510 | Some customers may comment that road noise can be heard coming from the area behind the front seats. *tt | 10/03/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 050402 | 04/05/2002 | 636509 | Issue regarding excessive road noise most prevalent in the sliding door areas, left, right or both. *tt | 11/09/2002 | |
| 020864011 | 05/01/2002 | 634619 | Some customers may comment that the power sliding door will reverse on closing or the door will appear closed, but the alarm will come on when the transmission is moved out of park. *tt | 10/03/2002 | |
| 070102 | 01/07/2002 | 629666 | Subject regarding recall 01013 and 01059 power sliding doors. *tt | 04/04/2002 | |
| 99016A | 05/01/1999 | 99016 | 606534 | Revised customer satisfaction campaign regarding power sliding door operation. *tt | 08/26/1999 |
| STRUCTURE - BODY - HOOD | |||||
| 010851004A | 01/01/2003 | 010851004 | 10000948 | Premature aluminum hood corrosion / blistering. *tt | 04/04/2003 |
| 010851004 | 10/01/2001 | 627616 | Information regarding premature aluminum hood corrosion. *yh | 02/13/2002 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 020867006B | 03/01/2003 | 020867006A | 10001276 | Roof perforation. *tt | 04/25/2003 |
| 020864006A | 12/01/2002 | 020867006 | 10000746 | Roof perforation. *tt | 03/28/2003 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| SQ00014 | GENERAL MOTORS CORP. | 07/25/2000 | 10/22/2001 | UNEXPECTED OPENING OF SLIDING DOOR | 01V067000 | |
| There is no summary currently available | ||||||
| STRUCTURE - BODY - DOOR | ||||||
| PE04064 | GENERAL MOTORS CORP. | 09/17/2004 | 12/22/2004 | POWER-SLIDING DOOR | 04V597000 | |
| Subject vehicles are available with an optional power sliding door.the interior handle is oriented in the vertical position in the door panel and lines up at the elbow level when the occupant is seated in the 2nd-row outboard position.if the occupant holds the interior handle in the thumb up position during power-assisted opening, the arm/wrist can be push back with force against the 2nd-row bucket seat or captain's chair seat back creating a risk of injury (other seating configurations have ample seat to door clearance to avoid entrapment of the lower arm).among the 103 total reports, there were 102 alleged injuries including arm/wrist, thumb and shoulder injuries.a count of injuries reveals that 76 injuries were a fractured or a broken arm/wrist requiring an immobilizing cast for four-to-six weeks.all injuries involve the right side power sliding door.the left side power sliding door is on far fewer vehicles, but more importantly, it produces less force.gm notified the agency by letter dated december 21, 2004, that it will recall model year 1997 though early 2005 gm u-van vehicles equipped with a right side power sliding door and with 2nd-row bucket seats or captain chairs (nhtsa recall #04v597).as part of the recall remedy, gm will replace the door handle with a flush mounted handle that will prevent an occupant from grasping the handle with the palm between the handle and door panel (thumb up orientation) and thus eliminate the potential for arm/wrist entrapment.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/21/2006 | 154800 | 1 | 11/28/2002 |
| Dt*: the contact stated that upon entering the vehicle, there were noticeable water puddles on the floor of both the driver and passenger sides. there was also a noticeably foul smell coming from the interior carpets. the manufacturer was notified, who referred the contact to a service dealer. the vehicle was taken to the dealer, where it was determined that the air conditioner drain elbow was missing. there were no repairs made. updated 10/25/06. *jb | |||
| 04/01/2002 | 30000 | 2 | 04/30/1999 |
| Car was taking on water from rain storms leaking through body roof area through the control panel on the ceiling of vehicle and dripping water rapidly to floor traveling down the windshield molding on the inside of the window trim on inside of doors. sent in to be fixed under 36,000. warranty. still leaking same thing... told too hard to find leak. opened file with gmac97471426. owner will reopen file when service can take car in for further review. *nlm | |||
| 07/28/2002 | 1 | ||
| Consumer states that the lower cradle collapsed while driving. dealer notified and informed that the vehicle was not cover under a manufacturer recall. feel free to provide any further formation. nlm | |||
| STRUCTURE - BODY | |||
| 1 | 11/01/1998 | ||
| Water leak will continue causing repeated problems with wiring located under floor. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 03/07/2005 | 795 | 3 | |
| Right sliding door opened while driving,and all mechanisms were inoperable. took vehicle to pontiac dealership, and they stated that it was nothing they could do but put a new harness on because it was not a gm problem.*ak | |||
| 04/05/2001 | 34007 | 10 | 03/27/1999 |
| After the dealer performed the recall on the vehicles sliding door the problem reocurred, this vehicle has been recalled twice for this problem. *ts *nlm | |||
| 1 | 10/31/1998 | ||
| Power sliding door module failed causing the door to be stuck in the open position. nlm | |||
| 04/15/2001 | 0 | ||
| Manufacturer's recall 01013 for passenger sliding door. there are no parts available. cornforth-campball po b0x 537 puyallup wa 98371 206 845 8881 toll free 1800 573 8881. *ak | |||
| 06/06/1999 | |||
| The sliding door opens by itself at any time. this happens while the engine is off. the dealer is aware of the problem. the dealer was not able to find out what was causing the problem. problem has not been corrected. please provide any further information. *ak | |||
| 06/01/1998 | 1 | 04/01/1998 | |
| Auto sliding passenger door failed. yh | |||
| 08/05/1999 | 2 | 03/01/1999 | |
| While the child opened the sliding door, child's hand got stuck in the lock, causing the child to slide down and sustain iinjuries. please provide further information. *ak pe04064.pco | |||
| 04/17/1999 | 1 | ||
| On april 17, 1999, my husband tried to engage his seatbelt properly, and it pulled all the way out, and wouldn't go back in. on april 29, 1999, i pulled into my driveway, let my kids out with the power door, my son tried to close it with the power switch, it wouldn't close, so he tried to close it manually, and it wouldn't budge. i tried to close it manually, and couldn't. the tow truck driver was able to get it closed, but the power still didn't work. | |||
| 80 | 11/01/1998 | ||
| The rear power door opens on command,closes on command than opens by its self. it will close on command again , sometimes it will stay closed, other times it will open again. on several occasions the door tried to open as i was backing out of the drive way, being the doors lock automatically,the door becomes ajar. you then have to stop....put the vehicle in park....open the door ...close the door..hoping the door will stay closed. *ak | |||
| 16 | 12/18/1997 | ||
| Electrical malfunction. passenger side power sliding door does not close properly, when closing with power switch the door makes 2-3 attempts before it closes. door has to be manually closed. | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 05/07/2007 | 115000 | 10 | 03/05/2006 |
| I have a 1999 pontiac montana in which we bought almost 2 years ago from a used car dealership. around may we took our 8 yr. old son to a baseball game and when we went to take our then 16 month old son out from the passenger side and it came completely off track....it's passenger side sliding door {not electric} has came off track while driving around a corner and going over bumps,at least 8 times and counting. it is having problems exactly like the electric, it comes completely off track and has to be put on. my 2 year old son had been sitting on that side, what happens if he was to fall out? now the driver side sliding door is starting to have problems. please contact me asap to fix the problem free of charge, or i will have to get a lawyer. thanks *tr | |||
| 10/08/2003 | 53000 | 3 | 05/06/2001 |
| Transmission shifts hard, late at times. radio/cd screen is garbled loose srs connectors power lock problems sliding door problems *la | |||
| 08/20/2002 | 1 | 03/01/2001 | |
| My daughter drives this van. she had just put the baby in the car seat , walked around to get in the driver's side and the door fell off. luckily no one was standing in front of the door and she was parked. the part inside missed the baby. if she had been traveling the baby could of been hurt . the ponticac dealer said contact a local dealer. the local dealer stated we would have to pay for this ourselves. to me this is a defect. i mean how many doors fall off? we are very lucky that no one was hurt or killed. please help! what if this happens to someone else?*ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 07/25/2002 | 54000 | 1 | 08/01/2000 |
| Without prior difficulty or warning, the struts failed, and the hatch dropped on the consumer's head, knocked her to the ground and caused a severe neck injury. the struts were replaced at the consumer's expense. *jb scc | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 07/26/2004 | 1 | 10/24/1998 | |
| During a routine unloading of groceries from my rear lift door the left side handle support snapped off as i was pulling it down to close it shut.this handle is located on the rear door of the pontiac montana. apparently the cheap plastic base could not support my normal pulling effort to shut the rear lift door. my effort to pull downward and the subsequent breakage of the door handle plastic base support caused a small abrasive cut on my right hand knuckle. i do not abuse my vehicle. this was a normal motion a vehicle owner would take in order to attempt to close the rear liftgate on a minivan. the plastic handle support part was obviously made of poor materials. *ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 08/06/2003 | |||
| Consumer stated that while driving at 65 mph and without warning subframe fell to ground, causing and accident. dealer notified. *ak | |||
| 06/01/2001 | 1 | 08/01/1999 | |
| Suspension system could not support 7 passengers + luggage + fuel, without excessive bouncing, causing a reduction of speed (10-15mph) below posted speed limits. rear brakes were not fully engaging, causing unsafe stopping, especially on hills. rear brakes were adjusted manually to improve braking, but peddle is still soft. the gsvwr is not great enough for vehical capaity. i was told that this is a dry-weight rating. mud flaps both front & rear were worn off excessivily, due to boncing. sometimes it felt like i was loosing control. all suspension components were checked by dealer after return from vacation, but van still exhibits excessive bouncing and bottoming out, even with only two passengers and no luggage. at a highway speed of 70mph, the van would down-shift at every overpass, and slight headwind, during trip across the desert on i-70 to s.l.c., ut. there is no hd suspension parts for this vehicle, which should be available, if one wants to tow a boat. by the way, a reduction in passengers is required, if a boat is towed (300 lbs draw-bar wt) and 3500 lbs tow wt. this is a very under-rated. nlm | |||
| 02/16/2002 | 1 | 03/01/1999 | |
| The frame had 4 breaks which 2 occurred some time ago/rusty/3rd break estimated 2/15/02 and final break 2/16/02. i was advised by a mechanic that this was a catastrophic failure and caused by manufacturer defect.*ak | |||