Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - REAR | |||||
| 3069 | 10010377 | Rattle noise or clunk from the left rear suspension. *tt | 11/17/2004 | ||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| EA03005 | GENERAL MOTORS CORP. | 04/23/2003 | 01/12/2004 | REAR AXLE TRAILING ARM FAILURE | ||
| On november 18, 2002, odi opened a preliminary evaluation (pe02-086) to evaluate allegations of rear axle trailing arm failures in the subject vehicles (u-van) which included two reporting crashes.on april 9, 2003, odi upgraded pe02-086 to an engineering analysis (ea03-005) to continue its examination of the issue. the trailing arm design in these vehicles has been used in the u-van from my 1997 through the present.the gm analysis concluded that the subject trailing arms could crack or buckle if they were damaged during assembly, pre-delivery handling, or subjected to certain service related abuse conditions such as improper towing or jacking.analysis of odi and gm data has identified 19 incidents of rear axle trailing arm failures in the subject vehicles.there have been no new reports to odi or gm in the last 12 months and only one new complaint in the last 21 months. due to the low complaint rate and the absence of a continuing trend in reported failures, a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed. the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist. the agency will take further action if warranted by the circumstances. for additional information, see the attached closing report. | ||||||
| SUSPENSION - REAR | ||||||
| EA03005 | GENERAL MOTORS CORP. | 04/23/2003 | 01/12/2004 | REAR AXLE TRAILING ARM FAILURE | ||
| On november 18, 2002, odi opened a preliminary evaluation (pe02-086) to evaluate allegations of rear axle trailing arm failures in the subject vehicles (u-van) which included two reporting crashes.on april 9, 2003, odi upgraded pe02-086 to an engineering analysis (ea03-005) to continue its examination of the issue. the trailing arm design in these vehicles has been used in the u-van from my 1997 through the present.the gm analysis concluded that the subject trailing arms could crack or buckle if they were damaged during assembly, pre-delivery handling, or subjected to certain service related abuse conditions such as improper towing or jacking.analysis of odi and gm data has identified 19 incidents of rear axle trailing arm failures in the subject vehicles.there have been no new reports to odi or gm in the last 12 months and only one new complaint in the last 21 months. due to the low complaint rate and the absence of a continuing trend in reported failures, a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed. the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist. the agency will take further action if warranted by the circumstances. for additional information, see the attached closing report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/01/2001 | 1 | 08/01/1999 | |
| Suspension system could not support 7 passengers + luggage + fuel, without excessive bouncing, causing a reduction of speed (10-15mph) below posted speed limits. rear brakes were not fully engaging, causing unsafe stopping, especially on hills. rear brakes were adjusted manually to improve braking, but peddle is still soft. the gsvwr is not great enough for vehical capaity. i was told that this is a dry-weight rating. mud flaps both front & rear were worn off excessivily, due to boncing. sometimes it felt like i was loosing control. all suspension components were checked by dealer after return from vacation, but van still exhibits excessive bouncing and bottoming out, even with only two passengers and no luggage. at a highway speed of 70mph, the van would down-shift at every overpass, and slight headwind, during trip across the desert on i-70 to s.l.c., ut. there is no hd suspension parts for this vehicle, which should be available, if one wants to tow a boat. by the way, a reduction in passengers is required, if a boat is towed (300 lbs draw-bar wt) and 3500 lbs tow wt. this is a very under-rated. nlm | |||
| Poor driving performance: leans on turns, takes bumps hard, and feels like the choke bottoms out. these problems did not exist at time of purchase. | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 48000 | 1 | ||
| The driver's side wheel bearing was making a grinding noise due to a lack of grease on the bearing. the dealer was contacted. *ak *sc *jb | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 07/25/2002 | 54000 | 1 | 08/01/2000 |
| Without prior difficulty or warning, the struts failed, and the hatch dropped on the consumer's head, knocked her to the ground and caused a severe neck injury. the struts were replaced at the consumer's expense. *jb scc | |||