Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| When driving steering wheel is difficult to turn to the left, cause unknown. dealer replaced power steering pump and the rack and pinion which did not correct the problem. please give any further details.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/20/2003 | 66580 | 1 | |
| While driving at 25 mph it became harder to steer the vehicle. after taking vehicle to the dealer consumer was notified that power steering completely wore out.*ak | |||
| 11/01/2000 | 03/01/2000 | ||
| Power assisted steering becomes hard at high speed or steering becomes loose - dealer could not identify problem | |||
| STEERING - LINKAGES - ROD - RELAY - CONNECTING | |||
| 05/26/2006 | 79400 | 1 | 07/01/2004 |
| Dt*: the contact stated while backing the vehicle up in a driveway, the steering wheel became difficult to turn. there was a very loud clunking noise and the steering wheel would turn but the tires would not. the vehicle was towed to an independent mechanic where it was determined the bolt on the driver's side that holds the steering rod to the steering sector under the vehicle fell off. there were no problems with the vehicle prior to the incident. the vehicle is awaiting repairs. | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 10/03/2003 | 66684 | 1 | 05/18/2000 |
| My 2000 pontiac montana started to shake and vibrate in the front end between 50-65 mph. with 66k miles and driven mainly interstate, something was happening with the front suspension. found both outer tie rod ends worn out with extreme play. only the tie rods were worn nothing else in the front suspension. pontiac and my dealer seem to think that tie rod wear at 66k is normal wear! its hard to believe when i still have the original brakes. i am just glad that the tie rods did not separate since this would have been disastrous. other gm mini van owners should be aware of this obvious premature tie rod wear. *jb | |||
| STEERING - RACK AND PINION | |||
| When driving steering wheel is difficult to turn to the left, cause unknown. dealer replaced power steering pump and the rack and pinion which did not correct the problem. please give any further details.*ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 07/06/2000 | 1 | 05/30/2000 | |
| While driving vehicle steering failed. steering wheel kept turning, consumer had no control over vehicle.*ak | |||
| When driving steering wheel is difficult to turn to the left, cause unknown. dealer replaced power steering pump and the rack and pinion which did not correct the problem. please give any further details.*ak | |||