Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/03/2010 | 112438 | ||
| Service traction light stays on. turn signal lights blinked really fast and they light up everytime i push on the break. replaced brakes. problem caused tail lamp circuit board and light bulbs to burn out and melt connectors. was unable to drive the vehicle because people on the road would not know when i was breaking and could possibly run into me. nocking sound on right wheel and steering wheel is loose. replaced stabilizers and sensors, rotated and balnced wheels. scared that i may loose control of the car because it causes the the traction to turn off and the vehicle slides which could lead to a multi-car accident. it also needs new shocks; they are leaking. vehicle is running hot and is eating up the coolant. have already put 2 gallons in the vehicle since sept. water pump is leaking. passenger window keeps getting stuck. dealership says that the door needs to be replaced because it is an electrical issue. the majority of the problems that i am having are due to electrical issues. if you google problems with this particular model, you will find that the complaints are regarding the same issues that i have stated. i am low income and cannot afford to keep spending money to hypothesize what is the cause. i need gm to find out what is wrong with this vehicle. i can't get out of my contract and this vehicle is a road hazard. i noticed the issue with the door the same that i test drove the vehicle. the dealership refused to repair it even though it was on the inspection report. still disputing issue with them. i noticed the problem with the wheel in april and have been constantly taking it back every since the first repair was done. | |||
| 10/09/2003 | 45000 | 1 | 07/13/2001 |
| While driving at 35 mph the consumer attempted to turn, but the vehicle went straight. the vehicle would not steer, the consumer lost control and went straight. the vehicle struck several trees, and sheared one off that landed on top of the vehicle. the consumer was wearing a seat belt and suffered a concussion. the vehicle was totaled in the accident. *ak *scc *jb | |||
| 04/23/2002 | 13305 | 10 | 06/30/2001 |
| While driving, the front end of the vehicle vibrated. *jb the vehicle would hesitated when accelerated after a complete stop or when slowing. the dealer was unable to remedy the problem. the consumer requested a refund for the vehicle. other problems are as followed: the vehicle felt as if it was going to stall when idled due to dirty injector(s), there was noise on driver side of the engine, the horn would go off by itself/dealer unable to duplicate, the cover in the rear hatch on the left side did not stay in place and reinstalled the panel door, the transmission had no reverse and grinds when placed in forward gears/removed transmission assembly and disassembled, there was clunking when in gear, the planetary gears were rounded, the transmission acted as if it wanted to take off, found a loose motor mount on the driver side and was tightened, the steering was stiff, and was noisy when turning right. *scc | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 04/16/2005 | 3 | 11/15/2003 | |
| I took my van for a free safety check and the mechanic said i had an intake leak which could do some major damage if it wasn't repaired. i took it to the dealership, and they agreed it was leaking, and found a tie rod problem. along with those problems they said my tensioner on my front seat belt broke. these repairs are over $1,000. if all these other people are having the same problem i would sure like an explanation. my dealership said it is a common problem with these vans. that sure sounds like the vehicle should be recalled!*ak | |||
| 3060 | 1 | 03/01/2002 | |
| Gas leaking under the driver seat and under the hood. also, gas was pouring out from the motor. *la the window failed to open, the consumer is currently waiting on a new motor. the rear brakes were leaking, the tie rods had to be replaced because they were loose, the left rear stuck became stuck, when the gear was taken out of park and placed into drive and the consumer proceeded to accelerate the vehicle jerked, the engine light illuminated, the dealer determined the emission system was dragging, the driver side mirror vibrated, the bumper cover was loose. when the consumer attempted to turn the key in the ignition, the vehicle did not start, the dealer was unable to duplicate the consumer's concern. the fuel pressure regulator was leaking and the fuel filter was replaced. the vehicle would not go over 10 mph, the vehicle shifted and then returned to normal speed. the plastic on the drivers seat was loose. *jb | |||
| 11/11/2003 | 30000 | 1 | |
| The vehicle's tie rod failed. this caused the steering wheel to pull to the left. please provide additional information. *ph | |||
| 10/21/2003 | 3 | 11/10/2001 | |
| Front tie rods, brakes and rotors completely worn out and require all new replacement as well as new tires. think originally that tie rod and calipers were defective. bought vehicle brand new. have 28,800 miles on it. gm refused to look at calipers saying it was my fault because tires weren't rotated. doesn't explain how outside brake linings and tie rods wore out.*ak | |||
| STEERING - RACK AND PINION | |||
| 01/01/2005 | 56700 | ||
| 2001 pontiac montana. 56700 miles. power steering cut out when turning to the left at low speed, but is ok at higher speeds/rpm. now happens consistently, must be very careful turning left to make turn, avoid oncoming traffic. turning to right is unaffected. *nm | |||
| 11/14/2001 | |||
| Vehicle pulls to left when driving. dealer did numerous wheel alignments and replaced rack and pinion, did not remedy problem. *ak | |||