Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - REAR | |||||
| 060309003 | 05/01/2006 | 10020812 | Revised ball joint inspection procedure and independent rear suspension. *kb | 01/22/2007 | |
| 3069 | 10010377 | Rattle noise or clunk from the left rear suspension. *tt | 11/17/2004 | ||
| 010866009 | 10/01/2001 | 627619 | Information regarding creak in the rear of the vehicle. *yh | 02/13/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 04/23/2002 | 13305 | 10 | 06/30/2001 |
| While driving, the front end of the vehicle vibrated. *jb the vehicle would hesitated when accelerated after a complete stop or when slowing. the dealer was unable to remedy the problem. the consumer requested a refund for the vehicle. other problems are as followed: the vehicle felt as if it was going to stall when idled due to dirty injector(s), there was noise on driver side of the engine, the horn would go off by itself/dealer unable to duplicate, the cover in the rear hatch on the left side did not stay in place and reinstalled the panel door, the transmission had no reverse and grinds when placed in forward gears/removed transmission assembly and disassembled, there was clunking when in gear, the planetary gears were rounded, the transmission acted as if it wanted to take off, found a loose motor mount on the driver side and was tightened, the steering was stiff, and was noisy when turning right. *scc | |||
| SUSPENSION - FRONT | |||
| 11/14/2001 | |||
| Vehicle pulls to left when driving. dealer did numerous wheel alignments and replaced rack and pinion, did not remedy problem. *ak | |||
| SUSPENSION - REAR | |||
| 06/16/2011 | 45000 | ||
| Mid may 2011...i purchased a 2001 pontiac montana from an older woman (70-80's). she had purchased the vehicle new and she lived near tuscon, arizona. the vehicle was/is in great condition (no rust, etc.) for being 10 years old...and had only 44,000 miles on it. since i bought the van...i put on maybe 1500 miles. within the first month...i had a few issues...one being extremely dangerous. on thursday, june 16, 2011 as i backed out of the driveway...i noticed a weird feeling with the van...almost a squishy feel. i thought i maybe had a flat tire. i checked and it looked fine. my mom picked up my 14 month old daughter later that day with my van...and as she was making a left hand turn from a stop sign...she said that it felt as though the back end of the van slid out from under her. she pulled over as she thought maybe she had a flat tire. that looked fine. then she got out again and rechecked the lug nuts on the tires. those were tight. then she thought that perhaps she hit something in the road. as she turned the van around to check the intersection she just came through...the van wobbled horribly. upon inspection...the trailing arm on the rear passenger side was broken clean in half. you could move the tire completely around so it could touch the all parts of the wheel well. we've taken it to a few mechanics...and all cannot figure why or how that happened. all of them have said, however, that this trailing arm seems to be pretty thin metal when you consider it's holding your tire on! and...the way it broke...it's almost as if there was a flaw from the manufacturer. since then...we have had it welded. but...i haven't driven the vehicle much. i'm extremely hesitant with my now 15 month old daughter in the van. i'm so grateful this incident didn't happen on the freeway! it could have been a rollover. we are trying to discuss this with gm to see what they can do. | |||
| 06/27/2011 | 46000 | ||
| Tl-the contact owns a 2001 pontiac montana. the contact stated that while driving at various speeds she noticed that there was an unusual shake in the rear end of the vehicle. the driver was making a left hand turn, when the trailing arm on the rear end had fractured. the vehicle was then taken to a dealer and they advised her that the rear trailing arms had fractured and needed to be replaced. the vehicle has not been repaired. the failure and current mileages were approximately 46,000. tb | |||
| 06/16/2011 | 45000 | ||
| Mid may 2011...i purchased a 2001 pontiac montana from an older woman (70-80's). she had purchased the vehicle new and she lived near tuscon, arizona. the vehicle was/is in great condition (no rust, etc.) for being 10 years old...and had only 44,000 miles on it. since i bought the van...i put on maybe 1500 miles. within the first month...i had a few issues...one being extremely dangerous. on thursday, june 16, 2011 as i backed out of the driveway...i noticed a weird feeling with the van...almost a squishy feel. i thought i maybe had a flat tire. i checked and it looked fine. my mom picked up my 14 month old daughter later that day with my van...and as she was making a left hand turn from a stop sign...she said that it felt as though the back end of the van slid out from under her. she pulled over as she thought maybe she had a flat tire. that looked fine. then she got out again and rechecked the lug nuts on the tires. those were tight. then she thought that perhaps she hit something in the road. as she turned the van around to check the intersection she just came through...the van wobbled horribly. upon inspection...the trailing arm on the rear passenger side was broken clean in half. you could move the tire completely around so it could touch the all parts of the wheel well. we've taken it to a few mechanics...and all cannot figure why or how that happened. all of them have said, however, that this trailing arm seems to be pretty thin metal when you consider it's holding your tire on! and...the way it broke...it's almost as if there was a flaw from the manufacturer. since then...we have had it welded. but...i haven't driven the vehicle much. i'm extremely hesitant with my now 15 month old daughter in the van. i'm so grateful this incident didn't happen on the freeway! it could have been a rollover. we are trying to discuss this with gm to see what they can do. | |||
| 06/27/2011 | 46000 | ||
| Tl-the contact owns a 2001 pontiac montana. the contact stated that while driving at various speeds she noticed that there was an unusual shake in the rear end of the vehicle. the driver was making a left hand turn, when the trailing arm on the rear end had fractured. the vehicle was then taken to a dealer and they advised her that the rear trailing arms had fractured and needed to be replaced. the vehicle has not been repaired. the failure and current mileages were approximately 46,000. tb | |||
| 06/16/2011 | 45000 | ||
| Mid may 2011...i purchased a 2001 pontiac montana from an older woman (70-80's). she had purchased the vehicle new and she lived near tuscon, arizona. the vehicle was/is in great condition (no rust, etc.) for being 10 years old...and had only 44,000 miles on it. since i bought the van...i put on maybe 1500 miles. within the first month...i had a few issues...one being extremely dangerous. on thursday, june 16, 2011 as i backed out of the driveway...i noticed a weird feeling with the van...almost a squishy feel. i thought i maybe had a flat tire. i checked and it looked fine. my mom picked up my 14 month old daughter later that day with my van...and as she was making a left hand turn from a stop sign...she said that it felt as though the back end of the van slid out from under her. she pulled over as she thought maybe she had a flat tire. that looked fine. then she got out again and rechecked the lug nuts on the tires. those were tight. then she thought that perhaps she hit something in the road. as she turned the van around to check the intersection she just came through...the van wobbled horribly. upon inspection...the trailing arm on the rear passenger side was broken clean in half. you could move the tire completely around so it could touch the all parts of the wheel well. we've taken it to a few mechanics...and all cannot figure why or how that happened. all of them have said, however, that this trailing arm seems to be pretty thin metal when you consider it's holding your tire on! and...the way it broke...it's almost as if there was a flaw from the manufacturer. since then...we have had it welded. but...i haven't driven the vehicle much. i'm extremely hesitant with my now 15 month old daughter in the van. i'm so grateful this incident didn't happen on the freeway! it could have been a rollover. we are trying to discuss this with gm to see what they can do. | |||
| 06/27/2011 | 46000 | ||
| Tl-the contact owns a 2001 pontiac montana. the contact stated that while driving at various speeds she noticed that there was an unusual shake in the rear end of the vehicle. the driver was making a left hand turn, when the trailing arm on the rear end had fractured. the vehicle was then taken to a dealer and they advised her that the rear trailing arms had fractured and needed to be replaced. the vehicle has not been repaired. the failure and current mileages were approximately 46,000. tb | |||
| 06/16/2011 | 45000 | ||
| Mid may 2011...i purchased a 2001 pontiac montana from an older woman (70-80's). she had purchased the vehicle new and she lived near tuscon, arizona. the vehicle was/is in great condition (no rust, etc.) for being 10 years old...and had only 44,000 miles on it. since i bought the van...i put on maybe 1500 miles. within the first month...i had a few issues...one being extremely dangerous. on thursday, june 16, 2011 as i backed out of the driveway...i noticed a weird feeling with the van...almost a squishy feel. i thought i maybe had a flat tire. i checked and it looked fine. my mom picked up my 14 month old daughter later that day with my van...and as she was making a left hand turn from a stop sign...she said that it felt as though the back end of the van slid out from under her. she pulled over as she thought maybe she had a flat tire. that looked fine. then she got out again and rechecked the lug nuts on the tires. those were tight. then she thought that perhaps she hit something in the road. as she turned the van around to check the intersection she just came through...the van wobbled horribly. upon inspection...the trailing arm on the rear passenger side was broken clean in half. you could move the tire completely around so it could touch the all parts of the wheel well. we've taken it to a few mechanics...and all cannot figure why or how that happened. all of them have said, however, that this trailing arm seems to be pretty thin metal when you consider it's holding your tire on! and...the way it broke...it's almost as if there was a flaw from the manufacturer. since then...we have had it welded. but...i haven't driven the vehicle much. i'm extremely hesitant with my now 15 month old daughter in the van. i'm so grateful this incident didn't happen on the freeway! it could have been a rollover. we are trying to discuss this with gm to see what they can do. | |||
| 06/27/2011 | 46000 | ||
| Tl-the contact owns a 2001 pontiac montana. the contact stated that while driving at various speeds she noticed that there was an unusual shake in the rear end of the vehicle. the driver was making a left hand turn, when the trailing arm on the rear end had fractured. the vehicle was then taken to a dealer and they advised her that the rear trailing arms had fractured and needed to be replaced. the vehicle has not been repaired. the failure and current mileages were approximately 46,000. tb | |||