Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||||||||||||
| 04V597000 | GENERAL MOTORS CORP. | V (Vehicle) | 717302 | 05/31/2005 | ODI | GENERAL MOTORS CORP. | 12/22/2004 | 12/22/2004 | ||||||||
| Defect Summary | On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured. | |||||||||||||||
| Consequence Summary | If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. | |||||||||||||||
| Corrective Summary | Dealers will replace the power sliding door interior handle on the passenger-side. if the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. note: before the vehicle is serviced, gm advises owners to not use the interior door handle to open the door. the driver can open and close the door from switches at the driver's position or by using the remote key fob. the driver should tell passengers to use the switch located in front of the door to open or close it. the driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. the owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. the second phase mailing began on july 18, 2005. the recall began on may 31, 2005. phase 2 began on july 18, 2005. phase 3 (final phase) began on august 24, 2005, to all remaining customers. owners should contact chevrolet at 1-800-630-2438; pontiac at 1-800-620-7668; or oldsmobile at 1-800-630-6537. | |||||||||||||||
| Notes | Gm recall no. 04110.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 01854 | 01/01/2004 | 10006594 | Power door locks inoperative. *mr | 05/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 04/23/2007 | 50000 | 1 | 06/01/2005 |
| Tl* the contact owns a 2002 pontiac montana. while closing the sliding door the contact's son reached into the vehicle and it closed on his hands. she was unable to open the door once it closed. the fire department had to open the door. the failure caused bruising and swelling on both of his hands. the contact stated that there wereno sensors on the sliding door to detect motion. the dealer has not inspected the vehicle. the current and failure mileages were 50,000.*ak | |||
| 03/15/2005 | 50000 | 1 | |
| Dt: the contact stated the power sliding doors opened and closed without warning. this occurred intermittently while the vehicle was in use. the contact was concerned for the safety of the children riding in the rear seats, where these doors are located. the vehicle has been seen by the service dealer three times for diagnostic testing. however, the problem has never been accurately diagnosed.*ak | |||
| 12/30/2004 | 55900 | 1 | |
| The automatic sliding door caused the passenger to break her wrist. when she put her hand on the handle and pulled it back the door began to slide back. while getting out of the vehicle, the passengers hand was between the handle and door causing the wrist to snap. there is no auto reverse, once it makes contact with an object. *ak *sc | |||
| 10/01/2002 | 1 | 06/02/2002 | |
| Since purchase, have had problems with both passenger sliding doors. the driver's side automatic sliding door would constantly open and close at will. have had repairs done at the dealership on a number occasions. it works for a short period of time and then starts over again. now, i've shut off the automatic feature but the door is very hard to open and close. the passenger side automatic door got stuck in the open position. after finally forcing it closed and shutting off the automatic feature, the door will not open at all. in light of the number of people having constant problems with these doors, gmc should be forced to have a recall and replace the door motors so they work properly before someone gets killed with these doors which open and close without warning.*ak | |||
| 08/25/2004 | 52000 | 13 | 09/06/2002 |
| 1) all four doors (minivan) both the driver, passenger and both sliding door latches and lock assemblies are defective. doors do not always latch when closed and also will open during operation of the vehicle. have had both cases of doors not latching when trying to close and also open during operation. dealer has replaced all four latches at my cost with no consideration to the real problem of a defect. below i have indicated on incident date, but has occurred many times. have contacted pontiac but have received no satisfaction. *jb | |||
| 10/27/2003 | 34800 | 3 | 10/27/2001 |
| My automatic sliding passenger door on my 2002 pontiac montana does not shut properly. when you go to shut the door it closes almost shutting and opening back up automatically resulting in having to reshut the door have had the door repaired 3 times and it still does not work.*ak | |||
| 01/03/2003 | 17000 | 1 | |
| Automatic sliding door released and closed a small child's hand in it. as a result, childs hand was stuck in door, and door would not open. consumer had to open door from the inside. *ak | |||
| 08/22/2002 | |||
| While driving at any speed and with no warning rear sliding passenger's door will open, and consumer will have to pull over to close the door. dealer notified.*ak | |||