Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 510 | 10/01/2003 | 10016247 | Rear storage compartments may break. refer to tsb#0308110001 *sc | 09/02/2005 | |
| 040402 | 04/04/2002 | 636485 | Subject regarding wind noise while driving. *tt | 11/08/2002 | |
| 190901 | 09/19/2001 | 626222 | Customers may complain of a water leak at the center of the windshield or from the overhead console. *slc | 12/13/2001 | |
| STRUCTURE - BODY | |||||
| 030864023 | 07/01/2003 | 10012571 | Water sets on top of rear window weatherstrip or sliding side door weatherstrip. *tt | 03/07/2005 | |
| 030864024 | 07/01/2003 | 10012572 | Water in jack compartment. *tt | 03/07/2005 | |
| 040849020 | 06/01/2004 | 10012533 | Cupholder faceplate now available separately from i/p (instrument panel) accessory trim plate. *tt | 03/07/2005 | |
| 020844022B | 08/01/2003 | 020844022A | 10012574 | Static noise heard in radio speakers. *eh | 03/07/2005 |
| 040849003 | 01/01/2004 | 10011138 | Glove box door will not latch. *tt | 01/03/2005 | |
| 01933 | 01/01/2004 | 01933A | 10007833 | Water leaks at overhead console map. *tt | 07/12/2004 |
| 010866009A | 12/01/2003 | 010866009 | 10005178 | Creak in the rear of the vehicle. *tt | 02/11/2004 |
| 030857003 | 09/01/2003 | 10004336 | Front carpet wet after extended driving. *tt | 12/02/2003 | |
| 01362 | 11/18/2003 | 10004143 | Water leak into jack compartment with power sliding door. *tt | 11/19/2003 | |
| 0308110003 | 07/01/2003 | 10002950 | Cup holder loose/will not hold weight. *tt | 10/01/2003 | |
| 021003 | 02/10/2003 | 10002536 | Rear storage compartments returned to the warranty parts center for broken link arms. *tt | 09/04/2003 | |
| 0308110001 | 01/01/2003 | 10000934 | Rear storage compartment tray hinge support link breaks. *tt | 04/04/2003 | |
| 020844022 | 12/01/2002 | 10000736 | Static noise heard in radio speakers. *tt | 03/28/2003 | |
| 0208127001 | 11/01/2002 | 10000464 | Availability of rear parking assist sensor service harness. *tt | 02/27/2003 | |
| 020859003 | 10/01/2002 | 10000163 | General squeak and rattle guide. *tt | 02/13/2003 | |
| 020858003 | 06/01/2002 | 634510 | Some customers may comment that road noise can be heard coming from the area behind the front seats. *tt | 10/03/2002 | |
| 020867006 | 06/01/2002 | 634513 | Some customers may comment that there is rust forming around the front or rear portion of the roof. *tt | 10/03/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 050864006 | 02/01/2005 | 10017453 | Left hand power sliding side door inoperative. *tt | 11/08/2005 | |
| 040864015 | 08/01/2004 | 10011237 | Power sliding side door inoperative. *eh | 01/11/2005 | |
| 02182004 | 02/18/2004 | 10009124 | Power sliding door repairs. gm voicemail express. *tt | 09/10/2004 | |
| 01765 | 01/01/2004 | 01765A | 10006219 | Power sliding door inoperative bound.*mr | 04/26/2004 |
| 020864026A | 03/01/2003 | 020864026 | 10001252 | Right hand power sliding side door difficult to open. *tt | 04/25/2003 |
| 020864026 | 12/01/2002 | 10000732 | Advanced service information - power sliding side door hard to open. *tt | 03/28/2003 | |
| 050402 | 04/05/2002 | 636509 | Issue regarding excessive road noise most prevalent in the sliding door areas, left, right or both. *tt | 11/09/2002 | |
| 080402 | 04/08/2002 | 636513 | Vehicles with an intermittent power sliding door low level, barely audible buzzing noise from the rear of the vehicle. *tt | 11/09/2002 | |
| STRUCTURE - BODY - HOOD | |||||
| 010851004A | 01/01/2003 | 010851004 | 10000948 | Premature aluminum hood corrosion / blistering. *tt | 04/04/2003 |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 020867006B | 03/01/2003 | 020867006A | 10001276 | Roof perforation. *tt | 04/25/2003 |
| 020864006A | 12/01/2002 | 020867006 | 10000746 | Roof perforation. *tt | 03/28/2003 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | ||||||
| PE04064 | GENERAL MOTORS CORP. | 09/17/2004 | 12/22/2004 | POWER-SLIDING DOOR | 04V597000 | |
| Subject vehicles are available with an optional power sliding door.the interior handle is oriented in the vertical position in the door panel and lines up at the elbow level when the occupant is seated in the 2nd-row outboard position.if the occupant holds the interior handle in the thumb up position during power-assisted opening, the arm/wrist can be push back with force against the 2nd-row bucket seat or captain's chair seat back creating a risk of injury (other seating configurations have ample seat to door clearance to avoid entrapment of the lower arm).among the 103 total reports, there were 102 alleged injuries including arm/wrist, thumb and shoulder injuries.a count of injuries reveals that 76 injuries were a fractured or a broken arm/wrist requiring an immobilizing cast for four-to-six weeks.all injuries involve the right side power sliding door.the left side power sliding door is on far fewer vehicles, but more importantly, it produces less force.gm notified the agency by letter dated december 21, 2004, that it will recall model year 1997 though early 2005 gm u-van vehicles equipped with a right side power sliding door and with 2nd-row bucket seats or captain chairs (nhtsa recall #04v597).as part of the recall remedy, gm will replace the door handle with a flush mounted handle that will prevent an occupant from grasping the handle with the palm between the handle and door panel (thumb up orientation) and thus eliminate the potential for arm/wrist entrapment.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 11/01/2011 | 1 | ||
| 2002 pontiac montana. consumer states problem with vehicle windshield *tgw last november, the windshield cracked diagonally toward the left lower corner. upon inspection, it was apparent the windshield had released from the upper right corner. the vehicle was inspected by a glass repair shop and they informed the consumer that the roof/glass opening was rusted and had to be repaired/replaced before they would replace the glass. the dealer informed the consumer there was a service bulletin specifying that the roof was to be replaced to fix the condition. *jb | |||
| 06/20/2006 | 47000 | 1 | 10/01/2002 |
| Dt*: the contact stated the moldings above the passenger rear side tire fell off. a new molding (part number 12453313) was ordered and arrived with only two screws and two clips which was all the vehicle called for, however there was nine slots. the contact expressed that this may be the reason why the molding fell off the first time. there should be more screws and clips to hold the molding into place. | |||
| 11/15/2002 | 0 | ||
| Problem with the head gasket during normal driving condition starting by over heating look like a thermostat problem but is not. head gasket fail and gas from the cylinders escape to the block of the engine causing to over heat and damage to the engine. | |||
| 08/06/2003 | 500 | 8 | 05/08/2002 |
| Water leaks along roof seams and under carriage- substantial amount of water from roof to cause failure of insulation system, horn module and window switch. rust stains on overhead liner and mold and mildew in carpet. private repairer stated that seams are not machine factory sealed. seams have been filled with epoxy, putty and tape. has been tried to be repair 5 times so far. *la | |||
| 08/02/2003 | 13180 | 2 | 03/22/2002 |
| Consumer noticed water leaking through overhead console from the roof rail seams. the dealer applied seam sealer to the corners and along the seam. *ak *nlm | |||
| STRUCTURE - BODY - DOOR | |||
| 06/04/2006 | 70000 | 1 | 11/16/2005 |
| Dt*: the contact stated while attempting to open the driver side sliding door, it fell off the top and bottom track. the dealership has been alerted and is making the necessary repairs. the manufacturer has not been alerted. | |||
| 04/21/2004 | 35000 | 1 | |
| The van was not equipped with a warning sensor to indicate when the sliding door was closing. this resulted in toddler's foot being trapped in the sliding door when it was closed. the toddler only sustained a scratch because he was wearing winter boots at the time of the incident.*ak | |||
| 11/20/2002 | 1 | 09/01/2002 | |
| Driver side power sliding door alarm goes off while being closed. the door will not always open. the door does not shut and the vehicle allows you to drive with it in the open position. all 4 tires had bubbles all 4 tires were replaced. dt | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 11/27/2002 | |||
| Consumer states that with no warning the rear sliding door will stick and it will be hard to open for the consumer to enter or exit the vehicle. dealer notified. ts | |||