Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
09E005000DORMAN PRODUCTS, INC. E (Equipment)97902/23/2009MFRGENERAL MOTORS CORP.02/17/200902/17/2009
Defect SummaryDorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Consequence SummaryA broken steering knuckle could result in loss of steering control and a possible crash without warning.
Corrective SummaryDorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492.
NotesThis recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
04023200108/01/2007040232001C10012694Release of steering gear stub shaft bearing kit for service. *tt updated 08-15-07. *kb updated 10/09/07. *nj03/10/2005
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/18/201068000
 We have owned the car since oct 2005, purchased used from a saturn dealership. car was involved in a gas tank recall, however we were notified nearly two years after we had a rupture that dropped an entire tank of fuel on the driveway and were told we were lucky to be alive having driven unknowingly with this leak. tank was replaced under extended auto warranty. multiple electrical problems: tail light goes out and is replaced, then driver headlight goes out. water leaks inside drivers side headlight when it rains. the tail plug in for tail light bulb had gotten so hot it had melted the plug in in both tail lights. random electrical failure with windows and door locks occurring. dash panel burned out, radio display bled out and radio then failed - would not turn off after button was pushed and had to be removed from the dashboard in order to avoid draining battery completely. traction tire failure when engaged occurred in combination with power steering failure, cruise control failure, and on one occasion complete brake failure. no warning, no squealing, no grinding, no pulling to the side: just complete brake failure that resulted in an auto accident that injured 3 people. non dealership mechanic checked the brakes and determined brake fluid leak/master cylinder caused the failure, stated regulatory system for brake system most likely resulted in leak. mechanic also discovered drivers side front brake had seized and scoured the router and pad on the inside of the wheel. brakes had been replaced two years prior and car had not been driven but for once a month short trips to the doctor for one of those years, the second year it was driven only 3 or 4 times and was parked in the driveway. auto accident in may 2010 due to brake failure did not have air bag deployment in rear end collision. car was broadsided on the passengers side in 2007 at a higher rate of speed and air bags also did not deploy. injuries in both accidents. car is a death trap.