Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 510 | 10/01/2003 | 10016247 | Rear storage compartments may break. refer to tsb#0308110001 *sc | 09/02/2005 | |
| STRUCTURE - BODY | |||||
| 040858002 | 02/01/2004 | 10012687 | Whistle from windshield area. *eh | 03/10/2005 | |
| 040849020 | 06/01/2004 | 10012533 | Cupholder faceplate now available separately from i/p (instrument panel) accessory trim plate. *tt | 03/07/2005 | |
| 030864024 | 07/01/2003 | 10012572 | Water in jack compartment. *tt | 03/07/2005 | |
| 020844022B | 08/01/2003 | 020844022A | 10012574 | Static noise heard in radio speakers. *eh | 03/07/2005 |
| 030864023 | 07/01/2003 | 10012571 | Water sets on top of rear window weatherstrip or sliding side door weatherstrip. *tt | 03/07/2005 | |
| 040849003 | 01/01/2004 | 10011138 | Glove box door will not latch. *tt | 01/03/2005 | |
| 01933 | 01/01/2004 | 01933A | 10007833 | Water leaks at overhead console map. *tt | 07/12/2004 |
| 030857003 | 09/01/2003 | 10004336 | Front carpet wet after extended driving. *tt | 12/02/2003 | |
| 01362 | 11/18/2003 | 10004143 | Water leak into jack compartment with power sliding door. *tt | 11/19/2003 | |
| 0308110003 | 07/01/2003 | 10002950 | Cup holder loose/will not hold weight. *tt | 10/01/2003 | |
| 030864017 | 06/01/2003 | 10002873 | Left or right outside door handle loose/rattles. *tt | 09/29/2003 | |
| 021003 | 02/10/2003 | 10002536 | Rear storage compartments returned to the warranty parts center for broken link arms. *tt | 09/04/2003 | |
| 0308110001 | 01/01/2003 | 10000934 | Rear storage compartment tray hinge support link breaks. *tt | 04/04/2003 | |
| 020844022 | 12/01/2002 | 10000736 | Static noise heard in radio speakers. *tt | 03/28/2003 | |
| 0208127001 | 11/01/2002 | 10000464 | Availability of rear parking assist sensor service harness. *tt | 02/27/2003 | |
| 020859003 | 10/01/2002 | 10000163 | General squeak and rattle guide. *tt | 02/13/2003 | |
| STRUCTURE - BODY - DOOR | |||||
| 050864006 | 02/01/2005 | 10017453 | Left hand power sliding side door inoperative. *tt | 11/08/2005 | |
| 040864015 | 08/01/2004 | 10011237 | Power sliding side door inoperative. *eh | 01/11/2005 | |
| 040864002 | 02/01/2004 | 10011143 | Left hand power sliding side door is bound or the cable is frayed. *tt | 01/03/2005 | |
| 02182004 | 02/18/2004 | 10009124 | Power sliding door repairs. gm voicemail express. *tt | 09/10/2004 | |
| 01789 | 01/01/2004 | 10006236 | Left front door wind noise. *mr | 04/26/2004 | |
| 01765 | 01/01/2004 | 01765A | 10006219 | Power sliding door inoperative bound.*mr | 04/26/2004 |
| 030864021 | 06/01/2003 | 10002876 | Clicking noise when opening or closing the driver's or passenger's door. *tt | 09/29/2003 | |
| 020864026A | 03/01/2003 | 020864026 | 10001252 | Right hand power sliding side door difficult to open. *tt | 04/25/2003 |
| 020864026 | 12/01/2002 | 10000732 | Advanced service information - power sliding side door hard to open. *tt | 03/28/2003 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 020867006B | 03/01/2003 | 020867006A | 10001276 | Roof perforation. *tt | 04/25/2003 |
| 020864006A | 12/01/2002 | 020867006 | 10000746 | Roof perforation. *tt | 03/28/2003 |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 040861005 | 12/01/2004 | 10017438 | Revised frame bolt (frt) tightening specification and addition of rear crossmember to body mounting bolts fastener tightening specification. *tt | 11/08/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | ||||||
| PE04064 | GENERAL MOTORS CORP. | 09/17/2004 | 12/22/2004 | POWER-SLIDING DOOR | 04V597000 | |
| Subject vehicles are available with an optional power sliding door.the interior handle is oriented in the vertical position in the door panel and lines up at the elbow level when the occupant is seated in the 2nd-row outboard position.if the occupant holds the interior handle in the thumb up position during power-assisted opening, the arm/wrist can be push back with force against the 2nd-row bucket seat or captain's chair seat back creating a risk of injury (other seating configurations have ample seat to door clearance to avoid entrapment of the lower arm).among the 103 total reports, there were 102 alleged injuries including arm/wrist, thumb and shoulder injuries.a count of injuries reveals that 76 injuries were a fractured or a broken arm/wrist requiring an immobilizing cast for four-to-six weeks.all injuries involve the right side power sliding door.the left side power sliding door is on far fewer vehicles, but more importantly, it produces less force.gm notified the agency by letter dated december 21, 2004, that it will recall model year 1997 though early 2005 gm u-van vehicles equipped with a right side power sliding door and with 2nd-row bucket seats or captain chairs (nhtsa recall #04v597).as part of the recall remedy, gm will replace the door handle with a flush mounted handle that will prevent an occupant from grasping the handle with the palm between the handle and door panel (thumb up orientation) and thus eliminate the potential for arm/wrist entrapment.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/13/2007 | 1 | ||
| Drivers window sticks and is falling out. this same thing is happening on company van and co-worker with the same style vehicle. window in company van has had new mechanism and window trim replaced and is doing it again. *tr | |||
| STRUCTURE - BODY | |||
| 10/28/2003 | 12448 | 3 | 05/02/2003 |
| 1) water in headlight 2) hard to start 3) turns itself off while driving it! 4) squeaky brakes 5) 1/2 gallon of water dumps out of dash onto passenger floor board | |||
| STRUCTURE - BODY - DOOR | |||
| 02/28/2010 | 134505 | 1 | |
| I opened the passenger side door with my remote and began placing groceries in the van. while performing this action, my daughter thought she would help me by turning on the light on the overheard panel. she pushed the wrong button. the automatic door began closing while i was leaning into the van. it continued closing, squeezing me into the door frame itself. i was not able to free myself until the door began retracting on its own. both hips are bruised and sore and it is painful to walk. *tr | |||
| 12/01/2005 | 1 | 11/06/2003 | |
| The passenger auto door continues closing when objects or persons are in its path. i am a petite woman and it takes all i have in me to push the door back open. my husband is a large, muscular man and he struggles to stop the door from closing on him. it has come too close to catching my child one time too many. noticed the problem shortly after purchase in nov 2003 and mentioned to dealer. dealer says this is normal on all montanas and nothing can be done. will it take major injuries before this problem is corrected? also the non-auto driver sliding door does not stay open when pushed all the way open on flat parking surfaces and especially on hillside parking. *nm | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 04/26/2004 | 15829 | 500 | 07/17/2003 |
| Dt: consumer has a back sliding passenger door on the driver's side that opens at random. speed is not a factor. when putting vehicle in gear and sometimes in park the door opens by itself. vehicle was taken to the dealership 3 times for work but problem has still not been resolved. dealer claims that there is no problem. after van was picked up on friday night door had been scratched up with sandpaper. this was undocumented on the paper work. all that was included on the paper work was oil change. the van was taken to dealer for oil change, and to have the door fixed. the receipt only mentioned oil change. also, ignition started by itself. when the key was turned in the upright position the van cranked ,and driver's hand was not on the key. in addition, there is water in front headlight cover which was replaced 3 times . rear hatchback malfunctioned and was taken back to dealer for service. hatchback was recalled, and had already been fixed once.*ak | |||
| STRUCTURE - BODY - HOOD | |||
| 11/22/2004 | |||
| Vehicle was taken to dealer for service. vehicle was going 35 mph after being picked up, and the hood popped up unexpectedly. cost to repair damage was $1800.00. dealer refused to pay for damage.*ak | |||