Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | ||||||||||||||||
| 07V589000 | GENERAL MOTORS CORP. | from 12/01/2005 to 06/30/2007 | V (Vehicle) | 275936 | 02/08/2008 | ODI | GENERAL MOTORS CORP. | 12/20/2007 | 12/20/2007 | |||||||
| Defect Summary | On certain passenger vehicles, the rear axle pinion seal does not meet all of the specifications and may experience a fluid leak. | |||||||||||||||
| Consequence Summary | A rear differential failure may cause loss of motive power and possibly loss of control increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the pinion seal free of charge. the recall began on february 1, 2008. owners may contact cadillac at 1-800-458-8006 or http://www.cadillac.com; pontiac at 1-800-620-7668 or http://www.pontiac.com; and saturn at 1-800-972-8876 or http://www.saturn.com. | |||||||||||||||
| Notes | Gm recall no. 07204.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 4149 | 4149A | 10022345 | Shifting concerns, communication and or other tcm or ecm dtc's possible water intrusion. *kb | 08/03/2007 | |
| 06051 | 07/01/2006 | 10020201 | Transmission water intrusion. this recall is in effect until july 31, 2007. *tt | 08/11/2006 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 3671 | 3671E | 10019195 | Rear axle pinion seal may experience a fluid leak condition. *tt updated 04-26-07. *kb | 02/16/2006 | |
| POWER TRAIN - CLUTCH ASSEMBLY | |||||
| SB-09-07-31-002 | 05/01/2009 | 10030765 | Pontiac/saturn/opel: clutch may not release when depressing clutch pedal during freezing temperatures (install water deflector shield). its most noticeable when starting the vehicle or trying to shift into gear. this condition may be cau | 11/30/2009 | |
| POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE | |||||
| SB-09-07-31-002 | 05/01/2009 | 10030765 | Pontiac/saturn/opel: clutch may not release when depressing clutch pedal during freezing temperatures (install water deflector shield). its most noticeable when starting the vehicle or trying to shift into gear. this condition may be cau | 11/30/2009 | |
| POWER TRAIN - DRIVELINE | |||||
| 050729005 | 09/01/2005 | 10017569 | Information on driveline clunk noise when shifting gears at low speeds. *tt | 11/10/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | ||||||
| PE07037 | GENERAL MOTORS CORP. | 07/17/2007 | 12/27/2007 | FAILURE OF THE REAR DIFFERENTIAL | 07V589000 | |
| Odi evaluated two different alleged defects involving rear drivetrain components during this preliminary evaluation.gm is conducting a recall to address one of the defect conditions and odi has opened an engineering analysis to continue its investigation of the other alleged defect. on december 19, 2007, gm submitted a defect information report to nhtsa concerning defective rear axle pinion seals in approximately 275,936 model year (my) 2005-07 cadillac cts, sts and srx vehicles as well as my 2006-07 pontiac solstice and my 2007 saturn sky vehicles (recall 07v-589).on sts and srx vehicles with all wheel drive, the front axle pinion seal also does not meet all of gm's specifications and may experience a fluid leak.gm indicated that the seal supplier made an unauthorized change to the pinion seal material.leaking pinion seals could result in loss of rear differential lubrication which could result in rear wheel lock-up and loss of vehicle control. on december 7, 2007, odi opened an engineering analysis (ea07-017) to investigate complaints of rear drivetrain component failure (e.g., fractured rear differential carrier housing or rear axle half shafts) while driving in approximately 7,600 my 2004 through 2006 cadillac cts-v vehicles.this condition may result in a loss of motive power and vehicle disablement and is not addressed by recall 07v-589.odi identified 35 complaints (16 to odi and 19 to gm) and 128 warranty claims potentially related to this condition (see ea07-017 opening resume).these complaints are not included in the failure report summary of this closing resume. the complaints and warranty figures given in this resume are limited to those that (a) are most likely caused by a leaking rear pinion seal; and (b) resulted in an allegation of a rear differential failure while driving.the data do not include all reports of seal leakage. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/15/2007 | |||
| After taking the vehicle in several times with an unusual noise at the rear of the vehicle, i was informed this vehicle had a faulty rear end and would need to be replaced. pontiac did issue a recall and installed a new rear end. the vehicle is now doing the same thing and appears to be getting worse but i have been informed by a gm dealership that it will not be replaced again. if it is faultly i do not understand why the recall would not apply to the second defective part. | |||
| 06/01/2009 | 41414 | ||
| When applying brakes, vehicle would come to a slamming stop jolting body and transmission to a complete stop then proceeding to normal driving mode until applying brakes again. took my vehicle in to service 4 times for same repair. codes p0013, p0014, p0700 & p2637 on diagnostic revealed all 4 times when service dept. checked for issues. also, powertrain differential in rear makes dragging noise since day one. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 05/17/2010 | 20500 | ||
| 2006 pontiac solstice...differential noises and clunking while turning slow corners. dealer installed recall for seal and lube..still makes loud noises at highway speeds now . sounds like something is loose. i have seen many complaints from other owners for this same problem and some of them have had lock ups that caused them to lose control of the vehicle...some one has to step up to gm and get them to make a permenant fix to this problem...or i guess it will happen after someone dies from the defective drive train. | |||
| 05/30/2006 | 23 | 1 | 05/24/2006 |
| Dt*: the contact stated the day after purchasing the vehicle, with the brake pedal depressed, the vehicle began to jump. once getting to the destination, the ignition was turned off, upon entering the vehicle, the vehicle jumped when in put in drive. the dealership was contacted and suggested the vehicle be driven in. while in route to the dealership, the check engine light illuminated. the vehicle was pulled over and towed to the dealership. the dealership determined the computer listed the o circuits for the transmission was inoperable. the next day the dealership alerted the contact contaminated transmission fluid was put in the vehicle at the factory causes the transmission to completely fail. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 08/01/2007 | 1 | 06/23/2007 | |
| Rear-end clunking noise coming from rear-end while shifting gears, none repairable. *tr | |||
| 05/03/2006 | 2200 | 1 | 02/18/2006 |
| Differential leak leading to transmission whine, transmission clunk and eventual failure of differential. gm will replace pinion seal when the permanent fix is replacement of the differential with a redesigned part. *jb | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 08/01/2007 | 1 | 06/23/2007 | |
| Rear-end clunking noise coming from rear-end while shifting gears, none repairable. *tr | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 12/08/2009 | 36195 | 1 | |
| My wife suggested to me that the accident may have been caused by a malfunction to the car. i didn't really consider that a possibility. however, she has never been able to explain the accident beyond saying all of a sudden i lost control of the car. while i was looking for the car title, which i've still not found by the way, i discovered a recall notice from early 2008. i reviewed the document and discovered the 3rd condition which may occur sounds like a possible cause of this accident. i'm not sure of the best course of action at this point. i'm not a mechanical expert but it seems to me we could easily discover if the differential is jammed. if so, i suspect the cause of the accident was not my wife. if not, i don't know if these things can jam and release or not. of course, if there is a problem with the car i would like to report it as soon as possible so that someone else isn | |||
| 02/01/2006 | 1000 | 3 | 01/10/2006 |
| Pontiac safety recall 07204 2006 pontiac solstice rear axle seal leak, the failure occurred soon after the car was purchased and was taken to the dealer for repairs, axle seal was replaced, upon return of the car it was noticed the rear axle was making a whining noise that was very pronounced and unable to talk over. car was returned to the dealer and they changed the axle fluid and put an additive in for the whine. noise did not go away and is still present to this day. i returned the car to the dealer 5 more times and was told the noise was normal. feb 2008 received a recall letter from gm saying the differential seal needs to be replaced and damaged bearings will create noise differential could jam and lock the drive wheels while the vehicle is in motion a crash could occur with out warning i returned the car for the recall and the axle seal was replaced again, upon return of the car the axle is still whining as loud as ever and is now a very huge safety concern to me that the car may crash without warning. i have called pontiac to advise them the issue is still on going case #71-606320808 at this point they have not offered any resolution to the issue and have stated that the recall has been satisfied by replacing the axle seal. *tr | |||
| 04/29/2006 | 1537 | 1 | |
| 2006 pontiac solstice rear differential pinion gasket leak repaired by gm on 5/2/06. *jb | |||
| 05/03/2006 | 2200 | 1 | 02/18/2006 |
| Differential leak leading to transmission whine, transmission clunk and eventual failure of differential. gm will replace pinion seal when the permanent fix is replacement of the differential with a redesigned part. *jb | |||
| POWER TRAIN - DRIVELINE | |||
| 05/17/2010 | 20500 | ||
| 2006 pontiac solstice...differential noises and clunking while turning slow corners. dealer installed recall for seal and lube..still makes loud noises at highway speeds now . sounds like something is loose. i have seen many complaints from other owners for this same problem and some of them have had lock ups that caused them to lose control of the vehicle...some one has to step up to gm and get them to make a permenant fix to this problem...or i guess it will happen after someone dies from the defective drive train. | |||
| 07/15/2009 | 1 | ||
| I have had to take my car in for the same problem 10 times due to a rear differential issue. the first time was just a couple of month's after i had purchased it brand new in 06. i return every couple of months because of the same problem. the seal had been recalled and replaced, twice. the tubing has been replaced, trimmed and adjusted and the fluid refilled to many times to count. i am well aware of the deadly consequences this issue can cause, if that seal fails. i have been in contact with gm concerning this issue with no help. the repair shop says the car's a lemon, gm says that the repairs are not being done correctly. *tr | |||
| 02/13/2009 | 28056 | 1 | |
| 5/15/06 at 5200 miles rear pinion seal is repl due to a bad leak, upon leaving the dealer shortly after noticed a whining noise&felt the rear end binding returned the car same day 5288 miles and was told the wrong gear oil and additive was put in and the seal had to be replaced again. 5/23/06 rear end starts leaking again and noise never went away dealer repl pinion seal again&said noise is normal 8/18/06 8655mi leaking again repl pinion seal told noise from rear now worse is normal. gm states they will not address any future claims for noise case closed its suppose to whine and gives me a bulletin stating the noises were designed engineering characters which i strongly disputed and voice my concern that the differential was clearly going bad, gm flagged my file and told me they would not warranty any future claims and further refused to accept any calls from me requesting a meeting with the field manager 10/12/07 gm refuses to address leak and noise 2/27/08 22079 mi gm issues a safety recall 07204 which states the axle may leak, if enough fluid leaks bearing would be damaged and make noise, binding when backing, feeling of brakes applied while driving or sudden locking of the rear will while in motion could occur with out warning which the driver may not be able to control and cause the car to crash. recall was done noise still present dealer states its normal / 3/17/08 car taken to different dealer that has it a week gm factory calls to tell me to pick the car up gave me another bulletin stating noise is normal which is dated back from 07/06 prior to recall 02/08 which contradicts the earlier bulletin gm again states warranty has been denied for any claims on rear end noise its normal. i make 2 attempts over summer to address noise dealer refuses road test or look at the car. today 02/13 while driving on beltway loud bang w/ no warning loss of control across 4 lanes of traffic sliding sideways before skidding over 300ft with rear wheels locked up very scary. *tr | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 05/14/2009 | 45311 | 1 | 06/01/2006 |
| Tl*the contact owns a 2006 pontiac solstice. while performing an oil change, the dealer found a leak coming from the rear differential seal. the dealer stated that she would be responsible for the repair since there was no recall available. the failure mileage was 45,311. updated 06/09/09. *lj there was an oil leak coming from the rear differential. updated 06/10/09.*jb | |||
| 01/01/1901 | 1 | ||
| 2006 pontiac solstice grinding noise in the differential assembly. consumer states that the dealer is saying that the noise is normal and there is nothing wrong. *kb the consumer stated that the grinding issue had become so bad that the vehicle would violently jerk not only while attempting to turn, but also while driving straight. *jb | |||
| 06/01/2007 | 5000 | 3 | 11/08/2005 |
| I purchased my pontiac solstice in november, 2005. since then the rear differential has gone out twice (the first time approx. 3 months after purchase) and has been repaired once for a leaking diff seal (shortly after the first replacement). it was replaced twice since it was under warranty. however, i am concerned once the warranty has expired i will be left holding the bag for this problem. i am on my third diff for this car and have met other solstice owners with the same problem. in fact, i have not met a solstice owner who hasn't had a diff problem. i think pontiac needs to recall this diff and provide a reliable one! (incident date provided is a guess of the last replacement.) *jb | |||
| 07/10/2007 | 1 | 06/15/2007 | |
| The clutch packs in the differential were binding on the 2006 pontiac solstice with just around 11,000 miles. a major vehicle component like the differential should not bind at this early stage in the vehicle's life. in any case, it made the vehicle harder to maneuver, which i consider to be a safety risk. *ak | |||
| 06/13/2007 | 9250 | 1 | 03/15/2006 |
| Differential making clunking sounds when shifting. nothing was done as dealer said that thiswas one of the vehicle's characteristics. *ak | |||
| 05/14/2007 | 5048 | 1 | 10/07/2006 |
| While driving on i-95 southbound about 2 miles south of st. george, sc a loud grinding noise combined with vehicle jerking occurred, and about 3 seconds later the differential locked, causing the rear wheels to stop turning and the vehicle to skid along the roadway. amidst clouds of smoke and dust the vehicle came to a stop on the shoulder facing perpendicularly to the roadway.*ak | |||
| 06/04/2006 | 1500 | 1 | 02/05/2006 |
| Transmission makes high pitched whining noise during acceleration in 3rd, 4th and 5fth gear. constant high pitched whine in 4th and 5th gear. problem developed within 3 months of owning the car. took the car into the service shop in august of 2006. was told that the noise was normal and sent away. complained to the service manner, mr. stone. he failed to respond to my complaints. contacted owner of dealership, mr. robert hess. he drove in the car in september of 2006. noted the noise but could not identify. was told that he would test drive a new car to see if the noise was present. contacted owner (mr. hess) in october of 2006 was told gm rep would come look at car. took car in on the 23rd of october. was told that car was making a louder noise than normal and they would keep car for repair. was contacted on the 25th of october. was told that manufacturer feels that noise is normal and no repairs would be done. was also told if i requested repairs on the transmission, then would not be covered. *jb | |||
| 10/01/2006 | 7000 | 1 | 05/17/2006 |
| Dt*: the contact stated the rear pinion seal failed and leaked oil onto the exhaust pipe and caused smoke that could lead to a fire. the service dealer and manufacturer were notified and offered to replace the seal. there was an oil leak from the vent in the differential, then oil leak in the differential pinion oil seal. updated 12/05/06. *jb | |||
| 01/20/2006 | 600 | 3 | 01/08/2006 |
| Vehicle was purchased on 1/8/06. pinion seal on rear differential leaking 10 days later. took vehicle to dealership for repair on 1/19/06. 1/31/06 dealership replaced the pinion seal and returned the car to me. 3/8/06 pinion seal began leaking again, heavily. took back to service department on 3/9/06. 3/16/06 dealership replaced differential assembly (gm case #8733080). 7/10/06 rear differential leaking differential fluid again (for the 3rd time). 7/11/06 took back to dealership service department for diagnosis. as of today waiting for info from service department. *nm | |||
| 02/22/2006 | 1 | 09/28/2005 | |
| Rear differential leak. potential safety issue if differential was to dry out before vehicle is taken in to service. new differential seal was installed. *nm | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 03/08/2008 | 1 | ||
| 2006 pontiac solstice - rear axle leak. axle replaced. prevailing whine and clunk noise after the fix. took in left overnight, they said would test drive. next day they said the noise is normal and there is nothing wrong with the car. the mileage was same as i left it, so no test drive was taken. fed up with them. will not drive on highways and very inconvenient, am mostly using hubby's vehicle. soon out of business, pontiac should not be getting away with this. *tr | |||
| 06/04/2006 | 1500 | 1 | 02/05/2006 |
| Transmission makes high pitched whining noise during acceleration in 3rd, 4th and 5fth gear. constant high pitched whine in 4th and 5th gear. problem developed within 3 months of owning the car. took the car into the service shop in august of 2006. was told that the noise was normal and sent away. complained to the service manner, mr. stone. he failed to respond to my complaints. contacted owner of dealership, mr. robert hess. he drove in the car in september of 2006. noted the noise but could not identify. was told that he would test drive a new car to see if the noise was present. contacted owner (mr. hess) in october of 2006 was told gm rep would come look at car. took car in on the 23rd of october. was told that car was making a louder noise than normal and they would keep car for repair. was contacted on the 25th of october. was told that manufacturer feels that noise is normal and no repairs would be done. was also told if i requested repairs on the transmission, then would not be covered. *jb | |||