Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| STEERING - RACK AND PINION | ||||||||||||||||
| 02V286000 | GENERAL MOTORS CORP. | from 01/01/1996 to 07/31/1996 | V (Vehicle) | 1159156 | 01/24/2003 | ODI | GENERAL MOTORS CORP. | 11/04/2002 | 11/06/2002 | |||||||
| Defect Summary | Certain passenger vehicles and mini vans have lower pinion bearings in the power rack and pinion assembly in which the retainer tabs were not crimped properly. these and some other retainers used in vehicles assembled between january 1, 1996 and october 31, 1997, could fail and permit the ball bearings to escape. | |||||||||||||||
| Consequence Summary | If this occurs, the pinion shaft can be forced upward during left turns and back down as the steering wheel is moved back and to the right. if the pinion shaft moves further, the driver will need to exert more effort to turn the steering wheel, similar to a vehicle without power assisted steering. if the pinion shaft moves even further, the driver will require much higher effort to turn left and may not be able to turn the wheel as much as intended. with the maximum pinion shaft movement, which requires internal gear component damage, the driver can encounter high resistance to turning left, followed by unintended power assist to the right. in any of these conditions, a crash could occur. | |||||||||||||||
| Corrective Summary | Dealers will install a new lower pinion bearing unless inspect of the existing bearing indicates that replacement of the gear assembly is necessary. owner notification began january 24, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Gm recall no. 02049.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 150900 | 09/15/2000 | 619039 | This message concerns vehicles exhibiting a clunk noise coming from the front of the vehicle. customers may state that a clunk noise is heard when turning the steering wheel. *tt | 05/11/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/27/2009 | 165000 | 1 | |
| February 25, 2009 - noticed when using the tilt steering lever, the steering column did not lock at certain levels (lower position). within a week of noticing this problem, i notice the steering column seemed loose and when it was difficult at times when turning left. in one incident, nearly lost control of the vehicle when another vehicle veered into my lane on the freeway at speeds of 65 mph. i had to over compensate the immediate turn to avoid loosing control of the vehicle and crashing. march 13, 2009 - noise heard when turning or steering the vehicle. check power steering fluid - slightly low, added power steering fluid - noise went away. march 14, 2009 - noticed power steering fluid leak near both front wheels. noise again heard - it appears the rack and pinion steering is the problem. this was a previous recall by gm (nhtsa no 02v286000) and my vehicle was repaired in 2003 based on the recall. further research indicates this has happened to other consumers after the repairs had been made by a gm certified mechanic at a dealership. the gm dealership does not want to repair their previous work at no charge. i believe this should be repaired at no cost to me, as it was a previous recall, serviced when notified of the recall and continues to be a problem that could or will result in a crash or injuries to the vehicle occupants should the steering lock-up due to the rack and pinion failure. march 15, 2009 - tilt steering does not work and the steering wheel locks in one position, all the way up and tends to extend more left than right. it appears a pin on the steering column has fallen out and is loose inside the steering column. removed ignition covering and found metal pin for the steering column had popped out, now causing the tilt steering to lock in the most upward position and extend left. results in the driver over correcting to make turns and a crash with injury whammy occur. *tr | |||
| 03/29/2003 | 1 | ||
| The vehicle experienced a problem with the steering, consumer's son loss control of the vehicle. *jb | |||
| 09/28/2000 | |||
| Steering gets locked up when turning corners. problem is intermittent. dealer is uncertain, they can't start replacing parts . they have to figure out where it's coming from.*ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 10/17/1995 | 1 | ||
| Steering gear leaking. | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 01/06/2003 | 1 | ||
| There was a problem with the power steering assembly. (recall number 02v286000) the vehicle's' vin number was not included in the recall. ph scc | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 07/23/1998 | 1 | 02/01/1996 | |
| Power steering pump failed. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/04/1999 | |||
| Going around a curve too fast lost control of the vehicle and rolled over three times. upon impact, airbags didn't deploy on either side. *ak | |||
| 07/05/1999 | 1 | 09/01/1996 | |
| The power steering actually had two intermittent incidents the same day that indicated a problem was occurring. the power steering locked up two times, once pulling me into a curb and the second time pulling me into a median in a parking lot. each of these two times, the power steering released and was able to be driven again. i, however, had about 9 miles to go to get home and felt that it was an intermittent problem. i continued on my way home. i turned left onto a street, where other cars were oncoming, and the steering locked up as i turned. fortunately, the steering locked as i turned left and suddenly pulled me to the right and off to the side of the road. at this point my steering never released again. i called a tow truck and was towed to jk pontiac on ogden avenue in downers grove, illinois. they informed me on july 6th that the rack and pinion had gone out of my car. i feel that my car has very low mileage for this to have occurred. i have never heard of anyone having their rack and pinion going out of their car, let alone for it to go out of a car at this low mileage. when i questioned the dealership they informed me that they actually had a pontiac grand am in the shop with only 30,000 miles on it that had also had the rack and pinion go out of it. this indicates to me that there is a problem that pontiac needs to give attention to. my incident, fortunately, ended with no accident, injuries or fatalities. however, had this occurred one day later, on my way to work, there is no doubt in my mind that i would have been seriously injured, if not killed. i drive five days a week on a major tollway (i-355) in the chicagoland area to and from work, usually at elevated speeds of at least 65 mph. if this had happened on the tollway, there is no doubt that it would be my family writing this, not me. i did contact pontiac regarding this, and they have agreed to pay for the parts involved in this repair. however, i am paying for labor ($350). * | |||
| STEERING - RACK AND PINION | |||
| 02/27/2009 | 165000 | 1 | |
| February 25, 2009 - noticed when using the tilt steering lever, the steering column did not lock at certain levels (lower position). within a week of noticing this problem, i notice the steering column seemed loose and when it was difficult at times when turning left. in one incident, nearly lost control of the vehicle when another vehicle veered into my lane on the freeway at speeds of 65 mph. i had to over compensate the immediate turn to avoid loosing control of the vehicle and crashing. march 13, 2009 - noise heard when turning or steering the vehicle. check power steering fluid - slightly low, added power steering fluid - noise went away. march 14, 2009 - noticed power steering fluid leak near both front wheels. noise again heard - it appears the rack and pinion steering is the problem. this was a previous recall by gm (nhtsa no 02v286000) and my vehicle was repaired in 2003 based on the recall. further research indicates this has happened to other consumers after the repairs had been made by a gm certified mechanic at a dealership. the gm dealership does not want to repair their previous work at no charge. i believe this should be repaired at no cost to me, as it was a previous recall, serviced when notified of the recall and continues to be a problem that could or will result in a crash or injuries to the vehicle occupants should the steering lock-up due to the rack and pinion failure. march 15, 2009 - tilt steering does not work and the steering wheel locks in one position, all the way up and tends to extend more left than right. it appears a pin on the steering column has fallen out and is loose inside the steering column. removed ignition covering and found metal pin for the steering column had popped out, now causing the tilt steering to lock in the most upward position and extend left. results in the driver over correcting to make turns and a crash with injury whammy occur. *tr | |||
| 03/01/2007 | 112000 | 5 | 10/01/2006 |
| Tl*- the contact owns a 1996 pontiac sunfire. the vehicle made a knocking noise when the steering was turned all the way to the left. there was recall 02v286000 for the rack and pinion steering, but it did not include this vehicle due to the vin. the contact felt that it should be extended since this vehicle had the same failure as stated in the recall. *ak | |||
| 09/20/2005 | 1 | ||
| This is about a recall that the dealer will not fix on my 1996 pontiac sunfire. you list the problem with my steering in your recalls. it take all the strength to turn the wheel to the left and can turn to the right with one finger. 02v-286000. *jb | |||
| 12/19/2001 | 2 | ||
| Dec 19, 2001 the rack and pinion in the consumer's 1996 pontiac sunfire failed. *nm the consumer then received a recall in the mail and requested reimbursement which was approved. in march the steering rack and pinion failed again to the point the gear was stripped and the housing was cracked. the consumer requested a refund. *jb *nm | |||
| 02/13/2003 | 1 | ||
| Nhtsa.02-v-286-000: the recall was performed regarding the rack and pinion, however the recall repair failed.*jb | |||
| 02/09/2003 | 93832 | 0 | 04/15/2002 |
| On sun feb.9,2003 my rack and pinion went out of my car and is now not drivable . i started noticing problems the last few weeks a weird sound and problems turning left. i had it looked at by a mechanic and he said my rack and pinion went out. i do know several people have gotten recalls recently, but i have not and i have a 9 month old baby and single mother. im just glad he wasnt in the vehicle or i wasnt on the highway wene this happened but now i am faced with the cost of repairing this, what do i do? | |||
| 10/10/2001 | 1 | ||
| No summary listed for above vehicle. *ak | |||
| 07/05/1999 | 1 | 09/01/1996 | |
| The power steering actually had two intermittent incidents the same day that indicated a problem was occurring. the power steering locked up two times, once pulling me into a curb and the second time pulling me into a median in a parking lot. each of these two times, the power steering released and was able to be driven again. i, however, had about 9 miles to go to get home and felt that it was an intermittent problem. i continued on my way home. i turned left onto a street, where other cars were oncoming, and the steering locked up as i turned. fortunately, the steering locked as i turned left and suddenly pulled me to the right and off to the side of the road. at this point my steering never released again. i called a tow truck and was towed to jk pontiac on ogden avenue in downers grove, illinois. they informed me on july 6th that the rack and pinion had gone out of my car. i feel that my car has very low mileage for this to have occurred. i have never heard of anyone having their rack and pinion going out of their car, let alone for it to go out of a car at this low mileage. when i questioned the dealership they informed me that they actually had a pontiac grand am in the shop with only 30,000 miles on it that had also had the rack and pinion go out of it. this indicates to me that there is a problem that pontiac needs to give attention to. my incident, fortunately, ended with no accident, injuries or fatalities. however, had this occurred one day later, on my way to work, there is no doubt in my mind that i would have been seriously injured, if not killed. i drive five days a week on a major tollway (i-355) in the chicagoland area to and from work, usually at elevated speeds of at least 65 mph. if this had happened on the tollway, there is no doubt that it would be my family writing this, not me. i did contact pontiac regarding this, and they have agreed to pay for the parts involved in this repair. however, i am paying for labor ($350). * | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 02/11/1998 | 5 | ||
| While going around corners, the steering wheel would lock up. the floor mat would get bound up in steering column. mat is near firewall. *ak | |||
| 10/01/1995 | 1 | 06/01/1995 | |
| Steering column locked up. | |||
| 07/27/1996 | |||
| During operation smoke was noticed coming from underneath the dash board. resulting in flames under the steering column, and the vehicle burning down.*ak | |||
| 01/01/1996 | 1 | ||
| Steering wheel locked up 2 times. *sd | |||
| 11/22/1995 | |||
| Steering wheel failed. tt | |||