Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
05290305/29/200310003676Clarification of service bulletin 02-08-44-012. certain steps in the service bulletin to disable or enable the remote keyless entry radio personalization feature has been deleted in the tech 2 software. concern will be updated in july rel10/28/2003
EQUIPMENT - ELECTRICAL
01084901611/01/2001631820Vehicles may experience an inoperative cigarette lighter. *slc06/20/2002
27080108/27/2001625276Some vehicles new pop out cigarette lighter may cause failure to the 20-amp fuse for the cigarette lighter circuit. *yh11/19/2001
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
02013800309/01/200210006114Air conditioning may be inoperative or may operate intermittently, engine hesitation/surge. *tt04/16/2004
29070207/29/2002637335A customer may complain about an inoperative air conditioning system or a hesitation misfire under acceleration while the air conditioning is on. *tt11/22/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
09/25/2002370108/01/2002
 Air conditioner loud noise while on, abs rattling when stopping in non wet weather. popping while turning right. headlamps don't always turn on when switch is engaged. engine noise as if something is wrong with lifters.*jb
09/25/200265431005/09/2003
 Service brakes wore out prematurely, and destroyed the rotors and other brake components. *ak the brakes squealed and made a grind noise, the left (driver front) hub cap rattled/shaked, water leaked in the back seat. the service technician said the metal brakes didn't have pads. the front end steering shaked, the rotor(s) had worn out, the right inside door panel was loose, the speaker had gone out, the power steering squeaked per invoice, the ac chirped, and a wind noise had come from the front doors. *scc *jb
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
05/22/2004404/09/2002
 Unsure of the day in april of 2002 the car was purchased. i don't know the exact date the problems began. the problems are with the heating/air conditioning system, brakes, all seat belts, windows, roof leaks, electrical system and radio. the electrical system shorted out, had to be repaired. problems continued with the heating/air system so i took it in again. it still wasn't repaired properly. one vent over the radio does not blow the air out effectively like the vent next to it. when the heating/air conditioning system is turned off the air continues to blow air out the floor vents that increases with acceleration.the car doesn't cool properly unless the recirculating air is on. the window of the cd player/radio became too hot to touch.i was told this was normal and nothing was wrong with the radio. since this time,1/2 of the window display is faded.the electrical windows do not work properly. the passenger has problems similar to the driver window but it doesn't occur continuously as in the driver's window.in order to roll the window up, the operator has to wait for at least 5 minutes, depress the button,the window will roll up less than 1/2 an inch. this process continues until the window is up. it seems as though the motor is overheating , has to cool down in order to operate properly again. the seat belts have been fixed once but now the shoulder harness on all seat belts do not lock into place. the brakes grind and squeek at times. the roof leaks where the rear window meets the roof. when going up a hill the car has difficulty at 20 - 30 miles an hour. the dealership stated i should have spent more money for a car, and not bought a cheap one. i have been to two dealerships without any luck. i also have contacted the pontiac customer assistance service center and they refuse to assist me in locating a dealership with the proper staffing, all they will provide is a list of dealerships. i feel as though this is a safety problem for investigation.*ak
05/01/20031004/13/2002
 Vehicle has cut-off or couldn't be started 7 times. also, the vehicle was towed 4 times due to its stalling problems. *la pontiac had been given 4-5 chances to fix the problem since may 2003. the mechanics could not duplicate the problem. the power train module failed intermittently and the pcm assembly was replaced, the cd player did not function properly, and the engine would crank, but not start. the mechanic(s) found the fuel pump shorted. *sc *jb
09/25/200265431005/09/2003
 Service brakes wore out prematurely, and destroyed the rotors and other brake components. *ak the brakes squealed and made a grind noise, the left (driver front) hub cap rattled/shaked, water leaked in the back seat. the service technician said the metal brakes didn't have pads. the front end steering shaked, the rotor(s) had worn out, the right inside door panel was loose, the speaker had gone out, the power steering squeaked per invoice, the ac chirped, and a wind noise had come from the front doors. *scc *jb
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
04/01/2002
 Information in owners manual is wrong. manual states that there should be 5.8 quarts of oil in vehicle, but consumer found out that there should only be 4 quarts of oil. *ak