Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 10072002 | 10/07/2002 | 10013127 | Knocking rattle noise when turning and driving over bumps. engineering is currently evaluating a new high-pressure hose assembly to correct this condition. *tt | 04/08/2005 | |
| 040232001 | 08/01/2007 | 040232001C | 10012694 | Release of steering gear stub shaft bearing kit for service. *tt updated 08-15-07. *kb updated 10/09/07. *nj | 03/10/2005 |
| 030232001B | 07/01/2004 | 030232001A | 10012093 | Momentary reduction of power steering ps assist on initial start up with low ambient temperatures. this service bulletin replaces 030232001a. *eh | 02/11/2005 |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 020232012A | 06/01/2003 | 020232012 | 10002834 | Rattle/knock noise when turning while driving over rough roads. *tt | 09/26/2003 |
| 020232012 | 10/01/2002 | 10000176 | Rattle / knock noise when turning while driving over rough roads. *tt | 02/14/2003 | |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 051101 | 11/05/2001 | 628094 | Some vehicles may exhibit a clunk type noise especially felt in the steering wheel while turning. *tt | 03/05/2002 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
| STEERING - COLUMN | |||||
| 070232006 | 08/01/2007 | 10022926 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation (lubricate intermediate shaft [i-shaft]). *nj | 10/05/2007 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 030232001A | 10/01/2003 | 030232001 | 10004762 | Momentary reduction on power steering (p/s) assist on initial start up with low ambient temperatures. *tt | 01/06/2004 |
| 022403 | 02/24/2003 | 10001842 | Intermittent condition of a momentary reduction in power steering assist at startup. *tt *jb | 07/22/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/27/2009 | 116900 | 1 | |
| The steering wheel was so loose it had radial and axial play. the car was hard to steer because of the collapsed steering wheel. the car was taken to the dealership where their finding was a worn part within the steering column. it was a pin type of component that was used to pivot and move the steering wheel according to the mechanic. the charge to fix the problem was estimated at $729 to replace the whole steering column. the car was driven home and parked in the driveway where a complaint is being filed. how can a component be worn from one of the most critical parts of a car and not be considered a defect? the funniest thing was when the service personnel gave the keys to the mechanic he said, be careful driving that thing, it's dangerous. driving 65mph on an interstate and your steering wheel collapsing is not anything i would like my worst enemy to experience. i don't want to be the first person to be injured or die in a car crash for this to finally be a recall. *tr | |||
| 09/25/2002 | 370 | 1 | 08/01/2002 |
| Air conditioner loud noise while on, abs rattling when stopping in non wet weather. popping while turning right. headlamps don't always turn on when switch is engaged. engine noise as if something is wrong with lifters.*jb | |||
| 10/15/2002 | 6249 | ||
| My son was driving home the night before his wedding, was not drunk according to the coroner. the police report said he must have went off the road, overcorrected and began spinning and rolling.the car went 469 feet before it came to rest on top of him, the report says he must have been ejected through the sunroof. my son was 34 very muscular. i do not believe that unless there was something mechanically wrong with the car thar he could not have controlled it. i have seen other reports of the same thing happening to other people with the same car. also the airbags did not deploy that alone might have saved my sons life. there were two other people in the car, both hurt seriously. please let me know if this same thing is happening to other people and if there is anything i can do. i still have the car exactly as it was, in storage. | |||
| 09/25/2002 | 6543 | 10 | 05/09/2003 |
| Service brakes wore out prematurely, and destroyed the rotors and other brake components. *ak the brakes squealed and made a grind noise, the left (driver front) hub cap rattled/shaked, water leaked in the back seat. the service technician said the metal brakes didn't have pads. the front end steering shaked, the rotor(s) had worn out, the right inside door panel was loose, the speaker had gone out, the power steering squeaked per invoice, the ac chirped, and a wind noise had come from the front doors. *scc *jb | |||
| 11400 | 2 | ||
| When a turn was made, the steering made a noise, and became loose, the mechanic stated the problem was the boot and the seal, however the problem recurred two weeks later and the mechanic refused to fix the vehicle.*jb | |||
| STEERING - COLUMN | |||
| 07/01/2003 | 17100 | 1 | 11/26/2002 |
| Steering column locked on me while i was making a left turn. i literally had to pull hard to the left to avoid hitting another car or going right up into park cars. i called to pontiac roadside service so they can tow because the car is still under warranty. dealership they took it to said they found nothing wrong, i refuse to pick it up and drive it any longer. i have children and their lives are not worth a $12,000 car. this is the 2nd time in 4 months that this car has been returned to the dealership for defects. *ak | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 11/11/2002 | 8500 | 06/26/2002 | |
| My daughter was on her way to college and she was going around a curve and the steering of her 2002 pontiac sunfire locked up and she could not steer. due to this she hit a telephone pole and the car was turned sideways and hit a tree then went over a embankment. the damage is all to the rear of the car. i have called pontiac several times and gotten transferred to several departments and no one ends up helping me. i also have a tried my insurance company and they just want to fix the exterior and not worry about the problem. she is having a very hard time driving. she does not want to get back into this car after it's fixed. she feels if it's fixed on the outside that doesn't mean the problem is solved. i am not having any luck with any of the people i have contacted. there are recalls for early year sunfires but not 2002. if they just found out about the problem in earlier years how do they know that they fixed it in this model year. ts | |||
| STEERING - RACK AND PINION | |||
| 01/17/2006 | 42000 | 3 | 11/01/2003 |
| Was not notified by pontiac that my sunroof should be serviced yearly to prevent leaks. i contacted the dealer where i purchased the car and was told gm has no recommended service yet everywhere i have asked has told me it needs serviced or you will have leaks. dealer said there is nothing they can do for me. now i have clogged drain lines and have water leaking into my trunk, and the water has damaged my back speakers. also, i am very upset with the design of the shifter light. i have called around and the only place i can have it fixed at is the dealer and i am looking at $130.00 just in labor for a bad light bulb. i think it is unfair to your customers to have a part, such as a light that will burn out, unreplaceable by anyone but the dealers who then in turn charge outrageous prices to do the repairs. so now i have water in my trunk no back speakers and can't see what gear i am in at night on a vehicle that is only 3 years old with 42000 miles on it. i also have been told that the vehicle looks wrecked and i am having to replace front struts and mounts as well as rack and pinion. i never wrecked this vehicle and no one else drives my car! *nm | |||