Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| SB-11135 | 05/01/2012 | 10044379 | Gm: see document search button for owner letter. special coverage adjustment- heating, ventilation, air conditioning operation- loss of heat. this is due to a fracture of the hvac temperature valve. if this occurs, the blower motor speed | 06/18/2012 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| SB-11135 | 05/01/2012 | 10044379 | Gm: see document search button for owner letter. special coverage adjustment- heating, ventilation, air conditioning operation- loss of heat. this is due to a fracture of the hvac temperature valve. if this occurs, the blower motor speed | 06/18/2012 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 05083 | 08/01/2005 | 10017079 | Onstar system inoperative. *sc | 10/21/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 01/28/2011 | 79580 | ||
| Heat went out with out warning. upon researching online found it's a common problem and should be recalled. the actuator was the cause of the broken shaft on the blend door. the actuator had rotated too far, beyond its limits, and overpowered the plastic shaft on the door. this actuator isn't just a simple motor. as you know, an electric motor spins when power is applied. the actuator is a small electric motor connected to a gear-reduction unit, with a position-sensing device that is monitored by the body control module (bcm), which is a computer that controls a bunch of stuff not related to the engine or powertrain. when the position sensor indicates that the actuator is at the end of its range of travel, the bcm shuts off power to the motor. the output shaft on the actuator should never be able to reach the degree of rotation that is shown above. why did that happen? did the bcm malfunction and apply power too long? i doubt it... because electronic circuits are less likely to malfunction than electro-mechanical devices. i'm going to have to assume that the actuator is faulty... that the position-sensing device (probably just a variable resistor) developed an open circuit, or an internal short circuit, or something. this kind of problem bugs me (and a lot of other people) because general motors has not issued a recall to fix what can be a safety problem... no heat means you can't defrost or de-fog your windshield. what's worse... gm has not even issued a technical service bulletin (tsb) about this problem to advise dealership service departments about the how's and why's of this malfunction. so i'm a bit concerned that the new actuator might malfunction just like the first one. if gm had issued a tsb, i'd be assured that the engineers had solved the faulty actuator problem, and that all the replacement parts had been revised and improved, and the heat would work just fine for years to come. but i don't have that confidence. recall needed. dangerous. | |||
| 11/28/2010 | 60000 | ||
| Heater blend door broke, so there is no heat. this is caused by the actuator over extending its cycle and it breaks the valve door. gm hasnt redesigned this nor do they want to take any action for it. this is a serious safety concern to drive with no heat. ave cost is around $1200 to fix and the part is $40.00. it requires your entire dash to be removed and the blower pulled out to fix the door. people need to get on gm's case and this websites case in order for them to fix this. there is alot of people with this issue weather its a equinox or a torrent.this is a safety issue and gm should be responsible for it not the customer. it is bad enough it cost thousands of dollar sto fix ontop of your car note. | |||
| 01/01/2010 | 75000 | ||
| My 2006 pontiac torrent will not crank on the first time most times. it takes several tries before it will crank. i have had it checked and nobody can figure out what is wrong. sometimes it will crank fine. a few people have mentioned a relay issue. also, brakes have started making a grinding noise off and on. brakes are not ready to be replaced and no issue can be found. the odometer light has gone out and comes off and on. i was told this could be a cluster issue. i bought this vehicle in 2007 from a dealership and have had alot of problems over the last year. over the last month, i have been hearing a sloshing sound coming from the back. it sounds like my gas is sloshing around and i have never heard that before. it seems like it is falling apart and it does not even have 86,000 miles on it. i take care of it and keep the maintenance up on it. i see that alot of other people are having the same sort of issues with the cranking but no recall has been filed because pontiac has not received enough complaints! this is rediculous! i am just waiting for my car to catch on fire from one of the issues or another! i have tried to enter my vin number but it will not take it and it meets all of your criteria. i called the helpline and they said to just skip it. i will enter it here. the vin is 2ckd163f166042391. | |||
| 11/28/2010 | 60000 | ||
| Heater blend door broke, so there is no heat. this is caused by the actuator over extending its cycle and it breaks the valve door. gm hasnt redesigned this nor do they want to take any action for it. this is a serious safety concern to drive with no heat. ave cost is around $1200 to fix and the part is $40.00. it requires your entire dash to be removed and the blower pulled out to fix the door. people need to get on gm's case and this websites case in order for them to fix this. there is alot of people with this issue weather its a equinox or a torrent.this is a safety issue and gm should be responsible for it not the customer. it is bad enough it cost thousands of dollar sto fix ontop of your car note. | |||
| 01/01/2010 | 75000 | ||
| My 2006 pontiac torrent will not crank on the first time most times. it takes several tries before it will crank. i have had it checked and nobody can figure out what is wrong. sometimes it will crank fine. a few people have mentioned a relay issue. also, brakes have started making a grinding noise off and on. brakes are not ready to be replaced and no issue can be found. the odometer light has gone out and comes off and on. i was told this could be a cluster issue. i bought this vehicle in 2007 from a dealership and have had alot of problems over the last year. over the last month, i have been hearing a sloshing sound coming from the back. it sounds like my gas is sloshing around and i have never heard that before. it seems like it is falling apart and it does not even have 86,000 miles on it. i take care of it and keep the maintenance up on it. i see that alot of other people are having the same sort of issues with the cranking but no recall has been filed because pontiac has not received enough complaints! this is rediculous! i am just waiting for my car to catch on fire from one of the issues or another! i have tried to enter my vin number but it will not take it and it meets all of your criteria. i called the helpline and they said to just skip it. i will enter it here. the vin is 2ckd163f166042391. | |||
| 11/28/2010 | 60000 | ||
| Heater blend door broke, so there is no heat. this is caused by the actuator over extending its cycle and it breaks the valve door. gm hasnt redesigned this nor do they want to take any action for it. this is a serious safety concern to drive with no heat. ave cost is around $1200 to fix and the part is $40.00. it requires your entire dash to be removed and the blower pulled out to fix the door. people need to get on gm's case and this websites case in order for them to fix this. there is alot of people with this issue weather its a equinox or a torrent.this is a safety issue and gm should be responsible for it not the customer. it is bad enough it cost thousands of dollar sto fix ontop of your car note. | |||
| 01/01/2010 | 75000 | ||
| My 2006 pontiac torrent will not crank on the first time most times. it takes several tries before it will crank. i have had it checked and nobody can figure out what is wrong. sometimes it will crank fine. a few people have mentioned a relay issue. also, brakes have started making a grinding noise off and on. brakes are not ready to be replaced and no issue can be found. the odometer light has gone out and comes off and on. i was told this could be a cluster issue. i bought this vehicle in 2007 from a dealership and have had alot of problems over the last year. over the last month, i have been hearing a sloshing sound coming from the back. it sounds like my gas is sloshing around and i have never heard that before. it seems like it is falling apart and it does not even have 86,000 miles on it. i take care of it and keep the maintenance up on it. i see that alot of other people are having the same sort of issues with the cranking but no recall has been filed because pontiac has not received enough complaints! this is rediculous! i am just waiting for my car to catch on fire from one of the issues or another! i have tried to enter my vin number but it will not take it and it meets all of your criteria. i called the helpline and they said to just skip it. i will enter it here. the vin is 2ckd163f166042391. | |||
| 11/28/2010 | 60000 | ||
| Heater blend door broke, so there is no heat. this is caused by the actuator over extending its cycle and it breaks the valve door. gm hasnt redesigned this nor do they want to take any action for it. this is a serious safety concern to drive with no heat. ave cost is around $1200 to fix and the part is $40.00. it requires your entire dash to be removed and the blower pulled out to fix the door. people need to get on gm's case and this websites case in order for them to fix this. there is alot of people with this issue weather its a equinox or a torrent.this is a safety issue and gm should be responsible for it not the customer. it is bad enough it cost thousands of dollar sto fix ontop of your car note. | |||
| 01/01/2010 | 75000 | ||
| My 2006 pontiac torrent will not crank on the first time most times. it takes several tries before it will crank. i have had it checked and nobody can figure out what is wrong. sometimes it will crank fine. a few people have mentioned a relay issue. also, brakes have started making a grinding noise off and on. brakes are not ready to be replaced and no issue can be found. the odometer light has gone out and comes off and on. i was told this could be a cluster issue. i bought this vehicle in 2007 from a dealership and have had alot of problems over the last year. over the last month, i have been hearing a sloshing sound coming from the back. it sounds like my gas is sloshing around and i have never heard that before. it seems like it is falling apart and it does not even have 86,000 miles on it. i take care of it and keep the maintenance up on it. i see that alot of other people are having the same sort of issues with the cranking but no recall has been filed because pontiac has not received enough complaints! this is rediculous! i am just waiting for my car to catch on fire from one of the issues or another! i have tried to enter my vin number but it will not take it and it meets all of your criteria. i called the helpline and they said to just skip it. i will enter it here. the vin is 2ckd163f166042391. | |||
| 10/29/2010 | 98000 | ||
| No warning. heat went out on 2006 pontiac torrent. heat blend door is broke and needs to be replaced at a cost of around $800 to $1,000. gm refuses to pay for replacement as vehicle is not under warranty. part is $55 to $65 and intensive labor charges around $1,000 (8 hours). the average american cannot afford this type of repair. found on internet, there are hundreds of complaints on this exact same problem. this includes chevy equinox's | |||
| 10/14/2010 | 33350 | ||
| 2006 pontiac torrent, 33,350 miles. heat stopped working. took the car to an auto repair shop. problem was diagnosed as a broken air blend door. part cost around $65. cost to repair, approximately $1000.00. mechanic explained that the entire dash board needs to be removed to repair this cheap part. the majority of the cost is labor. could not see out of my windows this morning because the defost is not working properly due to this problem. gm should have a saftey recall for this part. in doing research, this is a very common problem and needs to be addressed by general motors. the dealer will not reduce the cost of this repair because of the labor involved. this is a definite saftey issue. people need heat in their car and they also need a proper defrost system. many people, myself included can not afford a $1000. repair bill on a cheap part with no guarantee that it will not break again. | |||
| 05/14/2010 | 43210 | ||
| 2006 pontiac torrent heater stopped working, a/c still works ok. | |||
| 10/19/2006 | 14200 | 3 | 03/08/2006 |
| I have a 2006 pontiac torrent, that is/was driven by my son who was on his way home from work. the highway he was driving on has a speed limit of 65 mph, with a leniency of going 70 mph. well there is construction of repaving the highway, well not all of the repaving was done especially getting onto the off ramp which has a high 2-3 inch drop off of asphalt. approx. 1/4 mile of the highway getting onto the off ramp which was not paved completely still having the 2-3 inch drop off of asphalt. while my son was crossing over to get onto the off ramp, the paved drop off grabbed one or both of the left driver tires, which caused a steering and control problem to cause him to over correct onto a grassy dirt area on his right. he hit a tire mark that was left there from other accidents in the same area while the dirt was wet. as he hit this previous tire mark, he rolled the car three times. he was wearing his seat belt thank god, and having his seat slightly leaned back the seat belt locked and prevented him from hitting the steering wheel. however, the 2006 pontiac torrent has a rollover sensor that the car has as part of the security package, as well as onstar. as the car rolled the sensor did not sense the car rolling which resulted in not one of the air bags this car has was ever deployed at the time of car rolling to protect my son, which would be driver and passenger air bags and side curtain air bags. i took pictures of the head liner hanging and the air bags still rolled up on the inside. and onstar never detected the accident to get emergency help for my son. a bystander called for help. thanks to god my son was able to walk a way from his car with mild injuries from him wearing his seat belt in spite of the air bags and onstar not working. the paramedics were surprised from looking at the damage of his car that my son was able to get himself out and walk away thanks to the seat belt. as for the car it's totaled beyond repair. *nm | |||
| EQUIPMENT ADAPTIVE | |||
| 06/18/2012 | 68000 | 4 | |
| Total of 4 occurrences. after accelerating, accelerator pedal became lodged in all-weather floor mat and vehicle continued to accelerate after the operator removed pressure from the accelerator pedal. unintended, uncontrolled acceleration continued during attempted braking. continued braking was only marginally effective at reducing vehicle speed. operator was able to gradually reduce speed through continuous braking although the engine continued to deliver power in opposition. ultimately, the accelerator pedal released from the floor mat and the driver brought the vehicle to a stop. prior to the first occurrence, after-market floor mats had been installed for less than 1month and were suspected to be defective as they have narrow, deep wells that cross the mat side to side in the region below the pedals rather than along the length. by inspection, it was easily determined that the heel of the accelerator pedal easily became entrapped in those wells. following the first incident, the floor mats were replaced with ones without the deep horizontal wells. however, 3 additional similar incidents have occurred with those mats. the duration of unintended acceleration was much less because the operator knew to kick the pedal loose. *tr | |||
| 10/25/2012 | 72997 | ||
| The upper tailgate spoiler flew off. this is not an added accessory.this is a heavy body component. there was no impact that caused it. fortunately, to my knowledge, no one behind me was injured.i had no idea it was missing until i discovered it days later. i just went out one morning and noticed it was gone. i have read on line where others have had the same problem. it is dangerous and i feel it needs to be corrected by the manufacturer. the same problem exist on the chevy equinox and perhaps more vehicles from the manufacturer. | |||
| 04/16/2010 | 60000 | ||
| Heater door failed, no heat...cost of repair over $1500 | |||