Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
08/17/201045000
 Tl-the contact owns a 2006 pontiac torrent. the contact stated while driving 25 mph and riding over a bump in the road there would be a popping noise coming from the corner of the right front instrument panel. the vehicle had not been taken to the dealer. the manufacturer had not been contacted. the failure mileage was 45,000. vf
08/17/201045000
 Tl-the contact owns a 2006 pontiac torrent. the contact stated while driving 25 mph and a bump is in the road there would be a popping noise coming from the corner of the right front instrument panel. the vehicle was not taken to the dealer. the manufacturer was not contacted. the failure mileage was 45,000. mw
01/28/20061699109/29/2005
 When consumer was attempting to back out of parking space, 2006 torrent suddenly accelerated in reverse at high speed. *ts as a result the vehicle crashed onto another vehicle parked in the parking lot causing extensive damage to both vehicles. the vehicle was towed to the dealer's body shop. when they attempted to do an alignment they noticed damage to the steering system components (right front strut, steering knuckle, hub, bearing and lower control arm). the vehicle was then towed to the dealer's service shop to be inspected. the technician inspected and test drove the vehicle and found no codes stored in the vehicle's computer and determined that the vehicle was operating as designed. *nm
SUSPENSION - REAR
09/19/20069600504/21/2006
 Dt*: the contact stated while at a stop, the vehicle lunged forward without warning. this was an intermittent problem and the dealership was unable to duplicate the problem. also, there was a ticking noise coming from the rear of the vehicle. the dealership determined there were metal shavings in the rear suspension. the rear axle, tie rod, and other components were replaced. in addition, the brake pedal went to the floor when depressed. the dealership readjusted the parking brake and the problem ceased. also, while traveling 35 mph, the vehicle stalled without warning. the vehicle restarted and the dealership determined the lifters in the engine needed to be replaced. in addition, the front driver side window did not also close completely. this has not been inspected by the dealership. updated 10/31/2006 - the consumer has met with a gm rep. gm has agreed to buy back the vehicle but negotiations are ongoing. *nm