Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||||||||||||
| 12V459000 | General Motors LLC | V (Vehicle) | 40859 | MFR | General Motors LLC | 09/19/2012 | 09/19/2012 | |||||||||
| Defect Summary | General motors (gm) is recalling certain model year 2007 chevrolet equinox and pontiac torrent vehicles originally sold or currently registered in arizona, california, nevada, and texas; model year 2007 chevrolet cobalt, pontiac g5, and saturn ion vehicles originally sold, or currently registered in, arizona, california, florida, nevada, or texas; model year 2008 chevrolet cobalt and pontiac g5 vehicles originally sold, or currently registered in, arizona; and model year 2009 chevrolet cobalt and pontiac g5 vehicles originally sold, or currently registered in, arkansas, arizona, california, nevada, oklahoma, or texas. some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak. | |||||||||||||||
| Consequence Summary | Fuel leakage in the presence of an ignition source may result in a fire. | |||||||||||||||
| Corrective Summary | Gm will notify owners, and dealers will replace the fuel pump module, free of charge. the manufacturer has not provided a notification schedule. owners may contact general motors at 1-800-521-7300. | |||||||||||||||
| Notes | Gm's campaign number is 12190.this recall is an expansion of recall 09v-419.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 11/01/2012 | 1 | ||
| I have a 2007 pontiac torrent that had the plastic supply port on the fuel pump crack causing it to pump fuel to the ground. there is a recall on this part in certain states but not mine. i live in alabama but flordia is included in the recall, why are we not? *tr | |||
| 12/10/2011 | |||
| I have a 2007 pontiac torrent with strong smell of gas fumes when parked in garage. the vehicle was lifted today and there were a few drops of gasoline dripping from the underside of the tank. i suspect a problem with one of the fuel lines near the tank. the vehicle has about 63k miles on the odometer. | |||
| 11/05/2011 | 27737 | ||
| Tl- the contact owns a 2007 pontiac torrent. the contact stated that while the vehicle was parked in a residential garage, an overpowering smell of fuel was emitted from the vehicle. the vehicle was taken to a private mechanic and the mechanic confirmed there was a leak in the fuel pump. the manufacturer was not contacted. the vehicle was repaired. the failure mileage was 27,737 and the current mileage was 28,403. kmj | |||
| 12/10/2011 | |||
| I have a 2007 pontiac torrent with strong smell of gas fumes when parked in garage. the vehicle was lifted today and there were a few drops of gasoline dripping from the underside of the tank. i suspect a problem with one of the fuel lines near the tank. the vehicle has about 63k miles on the odometer. | |||
| 11/05/2011 | 27737 | ||
| Tl- the contact owns a 2007 pontiac torrent. the contact stated that while the vehicle was parked in a residential garage, an overpowering smell of fuel was emitted from the vehicle. the vehicle was taken to a private mechanic and the mechanic confirmed there was a leak in the fuel pump. the manufacturer was not contacted. the vehicle was repaired. the failure mileage was 27,737 and the current mileage was 28,403. kmj | |||
| 12/10/2011 | |||
| I have a 2007 pontiac torrent with strong smell of gas fumes when parked in garage. the vehicle was lifted today and there were a few drops of gasoline dripping from the underside of the tank. i suspect a problem with one of the fuel lines near the tank. the vehicle has about 63k miles on the odometer. | |||
| 11/05/2011 | 27737 | ||
| Tl- the contact owns a 2007 pontiac torrent. the contact stated while the vehicle was parked in the garage the smell of the fuel emitted from the vehicle. the vehicle was taken to the private mechanic and the mechanic confirmed there was a leak in the fuel pump. the manufacturer was not contacted. the vehicle was repaired. the failure mileage was 27,737. the current mileage was 28,403. rds | |||
| 10/04/2011 | 75000 | ||
| Tl- the contact owns a 2007 pontiac torrent. the contact stated that the vehicle would leak fuel from the top of the fuel tank and the contact could smell fumes coming from the vehicle. neither the dealer nor the manufacturer were notified of the failure and the vehicle was not repaired. the failure and the current mileage was 75,000. the vin was unavailable. kmj | |||
| 10/04/2011 | 75000 | ||
| Tl- the contact owns a 2007 pontiac torrent. the contact stated that the vehicle would leak fuel from the top of the fuel tank and the contact would be able to smell fumes coming from the vehicle. neither the dealer nor the manufacturer were notified of the failure. the vehicle was not repaired. the failure and current mileage was 75,000. the vin was unavailable. nw | |||
| 11/01/2011 | 72844 | ||
| The vehicle had a strong fuel smell at the rear of the vehicle while parked. the repair facility found the fuel line had cracked at the fuel pump module on top of the fuel tank and fuel was spraying from the fracture. the shop manager said this was the third gm vehicle in about a month with this same problem. i was also told that a replacement part was not available from gm as the part was on national backorder. | |||
| 08/24/2011 | 50000 | ||
| Tl* the contact owns a 2007 pontiac torrent. the contact stated that while driving 20 mph, fuel fumes were emitted into the vehicle. the contact inspected the vehicle and realized that there was a fuel leak. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 50,000. | |||
| 08/24/2011 | 50000 | ||
| Tl - the contact owns a 2007 pontiac torrent. the contact stated that while driving 20 mph, fuel fumes were emitted into the vehicle. the contact inspected the vehicle and realized that there was a fuel leak. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 50,000. kmj | |||
| 08/24/2011 | 50000 | ||
| Tl - the contact owns a 2007 pontiac torrent. the contact stated that while driving 20 mph fuel fumes were emitted into the vehicle. the contact inspected the vehicle and realized that there was a fuel leak. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 50,000. pm | |||
| 08/16/2011 | 80000 | ||
| Tl- the contact owns a 2007 pontiac torrent. while parked, the contact noticed an overpowering fuel smell. after inspecting the vehicle the contact noticed a fuel leak. the vehicle was taken to the dealer for diagnostics where the technician stated that the fuel housing had to be replaced because it was fractured. the vehicle was repaired. the approximate failure mileage was 80,000. kmj | |||
| 08/16/2011 | 80000 | ||
| Tl- the contact owns a 2007 pontiac torrent. while parked the contact noticed a fuel smell. after inspecting the vehicle the contact noticed a fuel leak. the vehicle was taken to the dealer for diagnostics. the technician stated the fuel housing had to be replaced because it was fractured. the vehicle was repaired. the approximate failure mileage was 80,000. ds | |||
| 08/08/2011 | 45000 | ||
| After smelling fuel for a week, thinking that it was something else in the garage, i decided to look under the car. sure enough, the fuel tank was wet on the sides of the tank and also was wet on the bottom of the tank. i called a couple gm dealers to ask about fuel leaks on the torrent, but there all like, bring in the car and let us check it out. so, because the car was out of factory warranty, i decided to check into it further myself. after dropping the tank and reconnecting the electric and fuel connections, and turning the key on, i could see the fuel streaming out of a cracked fuel line right up next to the fuel pump. the leak is in the fuel supply line from the fuel pump and goes up to the engine. the leak is in the fuel pump itself. lifting the fuel line slightly would make the leak worse and pushing down on the fuel line would make it less severe. the fuel would come out in a steady stream the diameter of the size of the lead in a pencil. | |||
| 02/07/2011 | 48253 | ||
| Strong odor of gasoline while driving vehicle. removed fuel tank assembly from vehicle. inspected fuel pump and observed a crack on the plastic line on the top of the fuel tank which connects to the fuel hose. | |||
| 11/27/2010 | 91716 | ||
| There has been a strong gass odor. then it would start missing when we were drivinmg it. we took it to our mechanic. he called to order the fuel pump. it was on back order. we had to wait until the part came in almost 2 weeks to have it repaired. it was very costly. | |||
| 10/01/2010 | 36126 | ||
| Fuel 2007 pontiac torrent with 36k miles. catastrophic failure of fuel pump assembly. fuel line broke at point where the line connects to the pump causing fuel to leak from above gas tank and cover entire bottom of vehicle. entire fuel pump assembly was required to be replaced to correct issue. | |||
| 09/11/2007 | 10000 | 1 | 04/01/2007 |
| Tl*the contact owns a 2007 pontiac torrent. when the vehicle is started in the morning, it smells of gasoline. the contact was afraid to drive the vehicle due to the strong odor. she took the vehicle to the dealer and they stated that nothing was wrong. when she returned to the dealer a second time, they stated that the smell was caused by the exhaust fumes. the contact believed the odor was gasoline. the smell was first noticed on september 11, 2007 and occurs intermittently. the powertrain was unknown. the current mileage was 12,000 and failure mileage was 10,000. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 11/11/2012 | 1 | ||
| 2007 pontiac torrent. consumer writes in regards to fuel pump recall notice and consumer also seeks reimbursement for fuel pump replacement. *smd the consumer stated in november 2012, the vehicle began to emit a gas odor. the odor increased as time went on. the consumer inspected the vehicle for leaks in the engine compartment, the under carriage and around the fuel tank spout area, but none were visible. he then began to notice when the vehicle was started/shut off, the smell intensified. he immediately contacted a local repair facility and took the vehicle in for an inspection. the facility initially had difficulties diagnosing the problem, but was able to isolate and repair the source of the smell; the fuel pump. the consumer referenced recall # 12v459000. *jb | |||
| 06/09/2011 | 52500 | 1 | |
| Soon after purchase of vehicle on above date i began to notice a smell of gas outside the vehicle. recently an independent station indicated they saw gas leak evidence on the gas tank, and before repair i should check for recall, since they had made similar repairs before. i did research to discover nhtsa campaign id number: 12v459000, indicating recall of fuel pump assemblies that have failed and were fire dangers. the gm recall center said there was no recall for my vehicle, and the local gm dealership also confirmed there was no recall according to my vin. i believe the manufacturer may have limited the recall to not include cars that are in fact defective, and would like for the nhtsa to investigate. *tr | |||