Consumer Complaints

Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
09/12/201274000
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that while parked, she noticed a strong gasoline fuel smell. the vehicle was taken to the dealer for diagnosis. the technician stated that the fuel pump was fractured, leaking fuel and would have to be replaced. the contact referenced nhtsa campaign id number: 12v459000 (fuel system, gasoline) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was repaired. the approximate failure mileage was 74,000. kmj
09/12/201274000
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that while parked she noticed a strong fuel smell. the vehicle was taken to the dealer for diagnosis. the technician stated the fuel pump would have to be replace because it was fractured and leaking fuel. there was a recall under nhtsa campaign number: 12v459000 (fuel system, gasoline) that could have been related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was repaired. the approximate failure mileage was 74,000. da
02/11/201371025
 Strong fuel odor. noticed spots on the ground when vehicle is running. inspected by ase certified shop/technician and found fuel line port cracked allowing fuel to leak out and run onto and off of fuel tank. found related recall/bulletin. contacted gm dealership and was informed my vehicle does not qualify or meet the outlined guidelines for warranty repair.
06/11/201286871
 Tl- the contact owns a 2007 pontiac torrent. the contact stated there was a fuel odor in the vehicle. the contact took the vehicle to a mechanic who stated there was a leak coming from the fuel pump and there was also a related recall. the contact spoke with the manufacturer and was told the vehicle was not included in nhtsa recall campaign id number: 12v459000 (fuel system, gasoline for the fuel pump) due to the states associated with the recall. the failure mileage was 86,871 and the current mileage was 94,000. rvk
02/29/201255000
 Strong gas could be smelled near the gas tank. i could not park it in the garage due to safety consideration. there is no recall for my car according to gm database. i heard there have been some recalls but why my car is not in the recall since gas leaking is the same reason, fuel pump related. hope government involves this with high priority because this will cause serious damage to people or properties if parked in the garages.
10/01/20121040001
 We also have a 2007 pontiac torrent with a strong gas smell. we received a letter stating our vehicle did qualify for the 12v-459 recall but when we called the dealer they said it didn't. we were then directed to gm's main office where my husband was told yeah it did qualify and an escalation department would be calling him back to get this taken care of. well low and behold he gets a call today and is told no the car does not qualify. now how in the heck did we get a letter with our vin number saying it qualifies and now all of a sudden it doesn't? we obviously have a gas leak as the smell is ridiculous. my husband is a cancer survivor for gods sake. after reading all the other complaints of people in different states that are having the same problem but not qualifying for the recall i think its obvious that limiting the recall to certain states is bogus, and whoever doesn't think oklahoma is a warm weather state has obviously never visited ok in the summer. its hot as heck with 3 digit temps for weeks as a time! i hope a class action law suit gets underway! *tr
06/11/201286871
 Tl- the contact owns a 2007 pontiac torrent. the contact stated there was a fuel odor in the vehicle. the contact took the vehicle to a mechanic who stated there was a leak coming from the fuel pump and there was also a related recall. the contact spoke with the manufacturer and was told the vehicle was not included in nhtsa recall campaign id number: 12v459000 (fuel system, gasoline for the fuel pump) due to the states associated with the recall. the failure mileage was 86,871 and the current mileage was 94,000. rvk
02/29/201255000
 Strong gas could be smelled near the gas tank. i could not park it in the garage due to safety consideration. there is no recall for my car according to gm database. i heard there have been some recalls but why my car is not in the recall since gas leaking is the same reason, fuel pump related. hope government involves this with high priority because this will cause serious damage to people or properties if parked in the garages.
10/01/2012104000
 We also have a 2007 pontiac torrent with a strong gas smell. we received a letter stating our vehicle did qualify for the 12v-459 recall but when we called the dealer they said it didn't. we were then directed to gm's main office where my husband was told yeah it did qualify and an escalation department would be calling him back to get this taken care of. well low and behold he gets a call today and is told no the car does not qualify. now how in the heck did we get a letter with our vin number saying it qualifies and now all of a sudden it doesn't? we obviously have a gas leak as the smell is ridiculous. my husband is a cancer survivor for gods sake. after reading all the other complaints of people in different states that are having the same problem but not qualifying for the recall i think its obvious that limiting the recall to certain states is bogus, and whoever doesn't think oklahoma is a warm weather state has obviously never visited ok in the summer. its hot as heck with 3 digit temps for weeks as a time! i hope a class action law suit gets underway!
06/11/201286871
 Tl- the contact owns a 2007 pontiac torrent. the contact stated there was a fuel odor in the vehicle. the contact took the vehicle to a mechanic who stated there was a leak coming from the fuel pump and there was also a related recall. the contact spoke with the manufacturer and was told the vehicle was not included in nhtsa recall campaign id number: 12v459000 (fuel system, gasoline for the fuel pump) due to the states associated with the recall. the failure mileage was 86,871 and the current mileage was 94,000. rvk
02/29/201255000
 Strong gas could be smelled near the gas tank. i could not park it in the garage due to safety consideration. there is no recall for my car according to gm database. i heard there have been some recalls but why my car is not in the recall since gas leaking is the same reason, fuel pump related. hope government involves this with high priority because this will cause serious damage to people or properties if parked in the garages.
10/01/2012104000
 We also have a 2007 pontiac torrent with a strong gas smell. we received a letter stating our vehicle did qualify for the 12v-459 recall but when we called the dealer they said it didn't. we were then directed to gm's main office where my husband was told yeah it did qualify and an escalation department would be calling him back to get this taken care of. well low and behold he gets a call today and is told no the car does not qualify. now how in the heck did we get a letter with our vin number saying it qualifies and now all of a sudden it doesn't? we obviously have a gas leak as the smell is ridiculous. my husband is a cancer survivor for gods sake. after reading all the other complaints of people in different states that are having the same problem but not qualifying for the recall i think its obvious that limiting the recall to certain states is bogus, and whoever doesn't think oklahoma is a warm weather state has obviously never visited ok in the summer. its hot as heck with 3 digit temps for weeks as a time! i hope a class action law suit gets underway!
11/01/20121
 I've read articles recently on fuel leak recalls for a 2007 pontiac torrent and other gm vehicles in certain warm weather states such as texas. for some reason my vehicle is not included. the fuel leak and the smell are becoming worse every time i drive. *tr
02/29/201255000
 Strong gas could be smelled near the gas tank. i could not park it in the garage due to safety consideration. there is no recall for my car according to gm database. i heard there have been some recalls but why my car is not in the recall since gas leaking is the same reason, fuel pump related. hope government involves this with high priority because this will cause serious damage to people or properties if parked in the garages.
10/01/2012104000
 We also have a 2007 pontiac torrent with a strong gas smell. we received a letter stating our vehicle did qualify for the 12v-459 recall but when we called the dealer they said it didn't. we were then directed to gm's main office where my husband was told yeah it did qualify and an escalation department would be calling him back to get this taken care of. well low and behold he gets a call today and is told no the car does not qualify. now how in the heck did we get a letter with our vin number saying it qualifies and now all of a sudden it doesn't? we obviously have a gas leak as the smell is ridiculous. my husband is a cancer survivor for gods sake. after reading all the other complaints of people in different states that are having the same problem but not qualifying for the recall i think its obvious that limiting the recall to certain states is bogus, and whoever doesn't think oklahoma is a warm weather state has obviously never visited ok in the summer. its hot as heck with 3 digit temps for weeks as a time! i hope a class action law suit gets underway!
11/01/2012
 I've read articles recently on fuel leak recalls for a 2007 pontiac torrent and other gm vehicles in certain warm weather states such as texas. for some reason my vehicle is not included. the fuel leak and the smell are becoming worse every time i drive.
10/01/2012104000
 We also have a 2007 pontiac torrent with a strong gas smell. we received a letter stating our vehicle did qualify for the 12v-459 recall but when we called the dealer they said it didn't. we were then directed to gm's main office where my husband was told yeah it did qualify and an escalation department would be calling him back to get this taken care of. well low and behold he gets a call today and is told no the car does not qualify. now how in the heck did we get a letter with our vin number saying it qualifies and now all of a sudden it doesn't? we obviously have a gas leak as the smell is ridiculous. my husband is a cancer survivor for gods sake. after reading all the other complaints of people in different states that are having the same problem but not qualifying for the recall i think its obvious that limiting the recall to certain states is bogus, and whoever doesn't think oklahoma is a warm weather state has obviously never visited ok in the summer. its hot as heck with 3 digit temps for weeks as a time! i hope a class action law suit gets underway!
11/01/2012
 I've read articles recently on fuel leak recalls for a 2007 pontiac torrent and other gm vehicles in certain warm weather states such as texas. for some reason my vehicle is not included. the fuel leak and the smell are becoming worse every time i drive.
12/01/201299000
 Tl* the contact owns a 2007 pontiac torrent. the contact stated that the a strong fuel odor was emitted from the rear of the vehicle while driving at various speeds. the vehicle was taken to a local mechanic where a diagnostic was performed that located the failure at the fuel pump, which was fractured. the manufacturer was contacted and advised that the vin was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the vehicle was not repaired. the failure mileage was 99,000 and the current mileage was 101,000.
12/01/201299000
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that the a strong fuel odor was emitted from the rear of the vehicle while driving at various speeds. the vehicle was taken to a local mechanic where a diagnostic was performed that located the failure at the fuel pump, which was fractured. the manufacturer was contacted and advised that the vin was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the vehicle was not repaired. the failure mileage was 99,000 and the current mileage was 101,000. kmj
12/01/201299000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that the vehicle rear end emitted a strong the fuel odor while driving. the vehicle was taken to the locate mechanic a diagnostic was performed that located the failure at the fuel pump cracked. the manufacturer advised that the vin was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the vehicle was not repaired. the failure mileage was 99,000 and the current mileage was 101,000. li
01/13/201398000
 Tl-the contact owns a 2007 pontiac torrent. the contact smelled an extremely strong odor of gasoline fuel inside and outside of the vehicle. there was no visible leak. the vehicle was taken to an independent mechanic, who advised that the fuel pump module would need to be replaced. the contact referenced nhtsa campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) however, was advised that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 98,000. kmj
01/13/201398000
 Tl-the contact owns a 2007 pontiac torrent. while parked, the contact smelled an extremely strong odor of fuel inside and outside of the vehicle. there was no fuel visible on the ground. the vehicle was taken was independent mechanic who stated the fuel pump module would need to be replaced. there was a recall associated with nhtsa campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump); however the vin was not included. the vehicle had not been repaired. the approximate failure mileage was 98,000. js
06/23/2012518491
 I was driving and smelled gasoline coming from the car. after 2 days the gasoline smell persisted so i took it to my mechanic. upon looking, they found a leak in the fuel pump which they said needed to be replaced. they called the dealership to see if there was a recall on this part. they were told there was not. they replaced the fuel pump and fuel level sensor. later i saw on the internet that gm was recalling certain pontiac torrents with specific vin numbers and mine was not included. obviously there is a problem with this part regardless of where it was manufactured. i would like to be reimbursed for the parts and labor i had to pay for this repair. *tr
06/23/201251849
 Tl* the contact owns a 2007 pontiac torrent. the contact stated that she started to smell gasoline inside her vehicle when driving various speeds. the vehicle was taken to an independent mechanic where they advised her that the fuel pump and the fuel level sensor failed and needed to be replaced. the vehicle was repaired for the fuel pump and the fuel level sensor. the manufacturer was contacted and advised her that the vehicle was not included in nhtsa campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was approximately 51,849. the current mileage was approximately 56,653.
06/23/201251849
 I was driving and smelled gasoline coming from the car. after 2 days the gasoline smell persisted so i took it to my mechanic. upon looking, they found a leak in the fuel pump which they said needed to be replaced. they called the dealership to see if there was a recall on this part. they were told there was not. they replaced the fuel pump and fuel level sensor. later i saw on the internet that gm was recalling certain pontiac torrents with specific vin numbers and mine was not included. obviously there is a problem with this part regardless of where it was manufactured. i would like to be reimbursed for the parts and labor i had to pay for this repair.
06/23/201251849
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that she started to smell gasoline inside her vehicle when driving various speeds. the vehicle was taken to an independent mechanic where they advised her that the fuel pump and the fuel level sensor failed and needed to be replaced. the vehicle was repaired for the fuel pump and the fuel level sensor. the manufacturer was contacted and advised her that the vehicle was not included in nhtsa campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was approximately 51,849. the current mileage was approximately 56,653. kmj
06/23/201251849
 I was driving and smelled gasoline coming from the car. after 2 days the gasoline smell persisted so i took it to my mechanic. upon looking, they found a leak in the fuel pump which they said needed to be replaced. they called the dealership to see if there was a recall on this part. they were told there was not. they replaced the fuel pump and fuel level sensor. later i saw on the internet that gm was recalling certain pontiac torrents with specific vin numbers and mine was not included. obviously there is a problem with this part regardless of where it was manufactured. i would like to be reimbursed for the parts and labor i had to pay for this repair.
06/23/201251849
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that she started to smell gasoline inside her vehicle when driving various speeds. the vehicle was taken to an independent mechanic where they advised her that the fuel pump and the fuel level sensor failed and needed to be replaced. the vehicle was repaired for the fuel pump and the fuel level sensor. the manufacturer was contacted and advised her that the vehicle was not included in nhtsa campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was approximately 51,849. the current mileage was approximately 56,653. kmj
06/23/201251849
 I was driving and smelled gasoline coming from the car. after 2 days the gasoline smell persisted so i took it to my mechanic. upon looking, they found a leak in the fuel pump which they said needed to be replaced. they called the dealership to see if there was a recall on this part. they were told there was not. they replaced the fuel pump and fuel level sensor. later i saw on the internet that gm was recalling certain pontiac torrents with specific vin numbers and mine was not included. obviously there is a problem with this part regardless of where it was manufactured. i would like to be reimbursed for the parts and labor i had to pay for this repair.
06/23/201251849
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that she started to smell gas inside her vehicle when driving. the vehicle was taken to an independent mechanic. after diagnosis they advised her that the fuel pump and the fuel level sensor failed and needed to be replaced. the vehicle was repaired for the fuel pump and the fuel level sensor. the manufacturer was contacted and they advised her that the vehicle was not included in nhtsa campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was approximately 51,849. the current mileage was approximately 56,653. tb
12/01/201290000
 Tl - the contact owns a 2007 pontiac torrent. the contact stated that while driving approximately 35 mph, the contact smelled fuel coming from the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the fuel pump module needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump). the vehicle was not repaired. the approximate failure mileage was 90,000 and the current mileage was 104,000. kmj
12/01/201290000
 Tl - the contact owns a 2007 pontiac torrent. the contact stated that while driving approximately 35 mph, the contact smelled fuel coming from the vehicle. the vehicle was taken to the dealer for a diagnostic testing. the technician stated the fuel pump module needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included under nhtsa campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump). the vehicle was not repaired. the approximate failure mileage was 90,000 and the current mileage was 104,000. dr
06/09/2011525001
 Soon after purchase of vehicle on above date i began to notice a smell of gas outside the vehicle. recently an independent station indicated they saw gas leak evidence on the gas tank, and before repair i should check for recall, since they had made similar repairs before. i did research to discover nhtsa campaign id number: 12v459000, indicating recall of fuel pump assemblies that have failed and were fire dangers. the gm recall center said there was no recall for my vehicle, and the local gm dealership also confirmed there was no recall according to my vin. i believe the manufacturer may have limited the recall to not include cars that are in fact defective, and would like for the nhtsa to investigate. *tr
03/01/2012
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that the vehicle emitted a strong gasoline odor while parked in a residential garage. the contact inspected the vehicle and found that fuel was leaking from the vehicle. the vehicle was taken to a local mechanic where a diagnostic was performed. the failure was located at the fuel pump module. the vehicle was repaired but the fuel pump module was replaced. the dealer advised the contact that the vehicle was not included in nhtsa campaign id number: 12v4590009 (fuel system, gasoline: delivery: fuel pump). the failure mileage was not available. the current mileage was 95,000. kmj
12/07/201277000
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that the vehicle emitted a strong gasoline fuel odor. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign id number: 12v459000 (fuel system: gasoline: fuel pump). the failure and current mileages were 77,000. kmj
06/09/2011525001
 Soon after purchase of vehicle on above date i began to notice a smell of gas outside the vehicle. recently an independent station indicated they saw gas leak evidence on the gas tank, and before repair i should check for recall, since they had made similar repairs before. i did research to discover nhtsa campaign id number: 12v459000, indicating recall of fuel pump assemblies that have failed and were fire dangers. the gm recall center said there was no recall for my vehicle, and the local gm dealership also confirmed there was no recall according to my vin. i believe the manufacturer may have limited the recall to not include cars that are in fact defective, and would like for the nhtsa to investigate. *tr
03/01/2012
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that the vehicle emitted a strong fuel odor while parked in the garage. the contact inspected the vehicle and found fuel on the ground. the vehicle was taken to the local mechanic a diagnostic was performed which located the failure at the fuel pump module. the vehicle was repaired the fuel pump module was replaced. the dealership advised that the vehicle was not included in nhtsa campaign id number: 12v459000 9(fuel system, gasoline: delivery: fuel pump) the failure mileage was not available the current mileage was 95,000. li
12/07/201277000
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that the vehicle emitted a strong gasoline fuel odor. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign id number: 12v459000 (fuel system: gasoline: fuel pump). the failure and current mileages were 77,000. kmj
06/09/201152500
 Soon after purchase of vehicle on above date i began to notice a smell of gas outside the vehicle. recently an independent station indicated they saw gas leak evidence on the gas tank, and before repair i should check for recall, since they had made similar repairs before. i did research to discover nhtsa campaign id number: 12v459000, indicating recall of fuel pump assemblies that have failed and were fire dangers. the gm recall center said there was no recall for my vehicle, and the local gm dealership also confirmed there was no recall according to to my vin. i believe the manufacturer may have limited the recall to not include cars that are in fact defective, and would like for the nhtsa to investigate.
03/01/2012
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that the vehicle emitted a strong fuel odor while parked in the garage. the contact inspected the vehicle and found fuel on the ground. the vehicle was taken to the local mechanic a diagnostic was performed which located the failure at the fuel pump module. the vehicle was repaired the fuel pump module was replaced. the dealership advised that the vehicle was not included in nhtsa campaign id number: 12v459000 9(fuel system, gasoline: delivery: fuel pump) the failure mileage was not available the current mileage was 95,000. li
12/07/201277000
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that the vehicle had a strong smell of gasoline. the contact found nhtsa recall campaign id number: 12v459000) fuel system: gasoline: fuel pump) and was told by the manufacturer that their vehicle was not included. the contact had not had the vehicle inspected by a dealer. the failure mileage and current mileages were 77,000.rl
11/07/2012105000
 Tl* the contact owns a 2007 pontiac torrent. the contact stated that the vehicle emitted a strong gasoline fuel odor while the vehicle was parked. the vehicle was taken to the dealer. the failure was located at the fuel pump, which was cracked and causing the fuel to leak. the vehicle was not repaired. the manufacturer was contacted and advised that the vehicle was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the vehicle was not repaired. the failure mileage was 105,000 and the approximate current mileage was 106,000.
11/07/2012105000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that the vehicle emitted a strong gasoline fuel odor while the vehicle was parked. the vehicle was taken to the dealer. the failure was located at the fuel pump, which was cracked and causing the fuel to leak. the vehicle was not repaired. the manufacturer was contacted and advised that the vehicle was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the vehicle was not repaired. the failure mileage was 105,000 and the approximate current mileage was 106,000. kmj
11/07/2012105000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that vehicle emitted a strong fuel odor while the vehicle was parked. the vehicle was taken to the dealer. the failure was located at the fuel pump cracked and caused the fuel to leak. the vehicle was not repaired. approximate failure the manufacturer advised that the vehicle was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) the failure mileage was 105,000 and the approximate failure mileage was 106,000. li
11/18/201297000
 Tl- the contact owns a 2007 pontiac torrent. while parked, the contact noticed a strong fuel odor being emitted from the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician stated the fuel pump was fractured and fuel was leaking. there was a recall under nhtsa campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) that could have been related to the failure. the contact did not confirm with the dealer or manufacturer that the vehicle was included in the recall. the vehicle was not repaired. the approximate failure mileage was 97,000. kmj
11/18/201297000
 Tl- the contact owns a 2007 pontiac torrent. while parked the contact noticed a strong fuel odor. the vehicle was taken to the dealer for diagnostic testing. the technician stated the fuel pump had fractured and fuel was leaking. there was a recall under nhtsa campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) that may be related. the vehicle was not repaired. the approximate failure mileage was 97,000. da
08/15/201270000
 Tl- the contact owns a 2007 pontiac torrent. while parked, the contact noticed a strong gasoline fuel smell. the odor was present at all times. the vehicle was not taken to the dealer for diagnostic testing. he contact referenced nhtsa campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) but was advised by the manufacturer that the vin was not included in the recall because the vehicle was registered in one of the states affected by the defect. the vehicle was not repaired. the approximate failure mileage was 70,000. kmj
11/05/2012910001
 Began to experience a strong fuel odor from the car when it is parked. looked under it and the fuel tank is wet w/ fuel. looked on internet and saw a recall for a cracked return port on fuel pump. car was sold and has been registered in az all it's life. called dealer and was told that there was no open recall on this vin. called gm and was told the same about the vin. very frustrating!!!! *tr
11/09/201276000
 Tl* the contact owns a 2007 pontiac torrent. the contact stated that when inside or standing outside of his vehicle he would get a strong scent of gasoline. the vehicle was taken to an independent mechanic who diagnosed that the fuel pump failed and needed to be replaced. the vehicle was repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileage was approximately 76,000.
08/15/201270000
 Tl- the contact owns a 2007 pontiac torrent. while parked, the contact noticed a strong gasoline fuel smell. the odor was present at all times. the vehicle was not taken to the dealer for diagnostic testing. he contact referenced nhtsa campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) but was advised by the manufacturer that the vin was not included in the recall because the vehicle was registered in one of the states affected by the defect. the vehicle was not repaired. the approximate failure mileage was 70,000. kmj
11/05/2012910001
 Began to experience a strong fuel odor from the car when it is parked. looked under it and the fuel tank is wet w/ fuel. looked on internet and saw a recall for a cracked return port on fuel pump. car was sold and has been registered in az all it's life. called dealer and was told that there was no open recall on this vin. called gm and was told the same about the vin. very frustrating!!!! *tr
11/09/201276000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that when inside or standing outside of his vehicle he would get a strong scent of gasoline. the vehicle was taken to an independent mechanic who diagnosed that the fuel pump failed and needed to be replaced. the vehicle was repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileage was approximately 76,000. pmb
11/05/201291000
 Began to experience a strong fuel odor from the car when it is parked. looked under it and the fuel tank is wet w/ fuel. looked on internet and saw a recall for a cracked return port on fuel pump. car was sold and has been registered in az all it's life. called dealer and was told that there was no open recall on this vin. called gm and was told the same about the vin. very frustrating!!!!
11/09/201276000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that when inside or standing outside of his vehicle he would get a strong scent of gasoline. the vehicle was taken to an independent mechanic for diagnosis. after diagnosis they advised him that the fuel pump failed and needed to be replaced. the vehicle was repaired for the fuel pump. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 76,000. tb
10/10/201270000
 Tl- the contact owns a 2007 pontiac torrent. while parked, the contact noticed a strong fuel odor inside and outside the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician stated that the fuel pump module was fractured and leaking fuel. there was a recall under nhtsa campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) that could have been related to the failure. the manufacturer was made aware of the failure but was unable to verify if the vehicle was included in the recall because the recall had not yet started. the contact stated that the recall did not say it included vehicles in the state in which she resided. the vehicle was not repaired. the approximate failure mileage was 70,000. kmj
10/10/201270000
 Tl- the contact owns a 2007 pontiac torrent. while parked the contact noticed a strong fuel odor inside and outside the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician stated the fuel pump module was fractured and leaking fuel. there was a recall under nhtsa campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) that may be related to the failure. the manufacturer was made aware of the failure but was unable to verify if the vehicle was included in the recall because the recall had not started. the contact stated the recall did not say it includes vehicles in the state she resides. the vehicle was not repaired. the approximate failure mileage was 70,000. da
06/25/2012657571
 Gas was leaking so i had it replaced! now there is a recall for the fuel pump! *tr
08/15/201279000
 Tl-the contact owns a 2007 pontiac torrent. while parked, the contact noticed a strong gasoline fuel smell being emitted from the vehicle. after inspecting the vehicle, the contact noticed fuel leaking from under the vehicle and onto the ground. the contact referenced nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump) but was advised by the dealer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 79,000. kmj
06/25/201265757
 Gas was leaking so i had it replaced! now there is a recall for the fuel pump!
08/15/201279000
 Tl-the contact owns a 2007 pontiac torrent. while parked, the contact noticed a strong gasoline fuel smell being emitted from the vehicle. after inspecting the vehicle, the contact noticed fuel leaking from under the vehicle and onto the ground. the contact referenced nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump) but was advised by the dealer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 79,000. kmj
06/25/201265757
 Gas was leaking so i had it replaced! now there is a recall for the fuel pump!
08/15/201279000
 Tl-the contact owns a 2007 pontiac torrent. while parked the contact notice a strong fuel smell. after inspecting the vehicle the contact noticed fuel leaking from underneath the vehicle onto the ground. there was a recall under nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump) that may be related to the failure. the dealer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 79,000. da
07/03/201243000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that while parked, fuel fumes were emitted inside and outside of the vehicle. the failure also occurred whenever driving. the vehicle was taken to an authorized dealer who replaced the fuel pump. there was a recall associated with nhtsa campaign id number 12v459000 (fuel system, gasoline: delivery: fuel pump) however the vehicle was not currently registered in the states mentioned in the recall. the manufacturer was not made aware of the failure. the approximate failure mileage was 43,000. pmb
07/03/201243000
 Tl-the contact owns a 2007 pontiac torrent. while parked, the contact smelled a strong odor of fuel inside and outside of the vehicle. the failure also occurred whenever driving. the vehicle was taken to an authorized dealer who replaced the fuel pump. there was a recall associated with nhtsa campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump); however the vehicle was not currently registered in the states mentioned in the recall. the manufacturer was not notified of the defect. the approximate failure mileage was 43,000. js
09/06/201220500
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that there was a strong gasoline smell being emitted from the vehicle. the vehicle was not taken for repairs. the manufacturer was contacted and informed the contact that his vin was not included in nhtsa campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was 20,500 and the current mileage was 20,700. kmj
08/17/2012760001
 There was a strong smell of gasoline coming from the rear of the car. took the car to a repair shop and they indicated that the plastic piece connected to the fuel pump was cracked. i currently became aware that gm has all ready issued a recall for the 2007 pontiac torrent regarding this issue. currently, my car is not included in this recall. i just want to inform you that this problem is also happening to other cars. *tr
09/03/2012890001
 My car had issues with the fuel pump/fuel line that required them to be replaced. it was leaking gas. strong gas odor. i was told to tow it to a mechanic because driving was not safe...could ignite. there was not a recall at the time, but now there is in four states...just not mine. same issues as the recent recall. *tr
09/24/201276000
 Tl* the contact owns a 2007 pontiac torrent. the contact stated that while parked fuel fumes started to emit into the vehicle. the vehicle was taken to the dealer, who diagnose that the fuel pump module needed to be replaced. there was a recall under nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) that may be related to the failure. the manufacturer was made aware of the failure who confirmed that the vehicle was not included in the recall since it was not registered in one of the states affected by the recall. the vehicle was not repaired. the approximate failure mileage was 76,000.
09/06/201220500
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that there was a strong gasoline smell being emitted from the vehicle. the vehicle was not taken for repairs. the manufacturer was contacted and informed the contact that his vin was not included in nhtsa campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was 20,500 and the current mileage was 20,700. kmj
09/24/201250000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that the vehicle was leaking fuel from the return port of the fuel pump module, which was fractured. there was an overpowering odor of gasoline fuel fumes in the exterior and the interior of the vehicle. the dealer and the manufacturer were contacted and advised that there was a recall nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) but a notification schedule had not yet been provided to the dealer's. the failure mileage was 50,000. kmj
08/17/201276000
 There was a strong smell of gasoline coming from the rear of the car. took the car to a repair shop and they indicated that the plastic piece connected to the fuel pump was cracked. i currently became aware that gm has all ready issed a recall for the 2007 ponitac torrent regarding this issue. currently, my car is not included in this recall. i just want to inform you that this problem is also happening to other cars.
08/01/201274702
 Tl- the contact owns a 2007 pontiac torrent. the contact stated the vehicle emitted a strong fuel odor while it was parked or driven causing the engine start up to delay. the fuel odor penetrated the vehicle interior. the vehicle was taken to the dealer to be inspected. the failure was located as the fuel pump module which caused fuel to leak. the vehicle was repaired and the fuel module assembly was replaced. the manufacturer stated the vin was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the failure mileage was 74,702 and the current mileage was 75,700. rvk
09/03/201289000
 My car had issues with the fuel pump/fuel line that required them to be replaced. it was leaking gas. strong gas odor. i was told to tow it to a mechanic because driving was not safe...could ignite. there was not a recall at the time, but now there is in four states...just not mine. same issues as the recent recall
09/24/201276000
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that while parked fuel fumes started to emit into the vehicle. the vehicle was taken to the dealer, who diagnose that the fuel pump module needed to be replaced. there was a recall under nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) that may be related to the failure. the manufacturer was made aware of the failure who confirmed that the vehicle was not included in the recall since it was not registered in one of the states affected by the recall. the vehicle was not repaired. the approximate failure mileage was 76,000. pmb
09/06/201220500
 Tl- the contact owns a 2007 pontiac torrent. the contact stated while nearing the vehicle there was a strong gasoline smell being emitted. the vehicle was not taken to a mechanic and was not repaired. the manufacturer was contacted and informed the contact that his vin was not included in nhtsa campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was 20,500 and the current mileage was 20,700. mh
09/24/201250000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that the vehicle was leaking fuel from the return port of the fuel pump module, which was fractured. there was an overpowering odor of gasoline fuel fumes in the exterior and the interior of the vehicle. the dealer and the manufacturer were contacted and advised that there was a recall nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) but a notification schedule had not yet been provided to the dealer's. the failure mileage was 50,000. kmj
08/17/201276000
 There was a strong smell of gasoline coming from the rear of the car. took the car to a repair shop and they indicated that the plastic piece connected to the fuel pump was cracked. i currently became aware that gm has all ready issed a recall for the 2007 ponitac torrent regarding this issue. currently, my car is not included in this recall. i just want to inform you that this problem is also happening to other cars.
08/01/201274702
 Tl- the contact owns a 2007 pontiac torrent. the contact stated the vehicle emitted a strong fuel odor while it was parked or driven causing the engine start up to delay. the fuel odor penetrated the vehicle interior. the vehicle was taken to the dealer to be inspected. the failure was located as the fuel pump module which caused fuel to leak. the vehicle was repaired and the fuel module assembly was replaced. the manufacturer stated the vin was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the failure mileage was 74,702 and the current mileage was 75,700. rvk
09/03/201289000
 My car had issues with the fuel pump/fuel line that required them to be replaced. it was leaking gas. strong gas odor. i was told to tow it to a mechanic because driving was not safe...could ignite. there was not a recall at the time, but now there is in four states...just not mine. same issues as the recent recall
09/24/201276000
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that while parked fuel fumes started to emit into the vehicle. the vehicle was taken to the dealer, who diagnose that the fuel pump module needed to be replaced. there was a recall under nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) that may be related to the failure. the manufacturer was made aware of the failure who confirmed that the vehicle was not included in the recall since it was not registered in one of the states affected by the recall. the vehicle was not repaired. the approximate failure mileage was 76,000. pmb
09/24/201250000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated the vehicle was leaking fuel from the return port on the fuel pump module which has a crack. there was a lot of fuel fumes smell in the exterior and the interior of the vehicle. the dealer and the manufacturer stated there was a recall nhtsa campaign id number: 12v459000: fuel system, gasoline: delivery: fuel pump. but there was no notification schedcule provided to them as yet. the failure mileage was 50,000. mw
08/17/201276000
 There was a strong smell of gasoline coming from the rear of the car. took the car to a repair shop and they indicated that the plastic piece connected to the fuel pump was cracked. i currently became aware that gm has all ready issed a recall for the 2007 ponitac torrent regarding this issue. currently, my car is not included in this recall. i just want to inform you that this problem is also happening to other cars.
08/01/201274702
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that the vehicle emitted a strong fuel odor while parked or driven causing the vehicle engine start up to delay; the fuel odor penetrated the vehicle interior. the vehicle was taken to the dealer inspected the vehicle. the failure was located at the fuel pump module failed causing the fuel to leak. the vehicle was repaired the fuel module assembly was replaced. the manufacturer advised that the vin was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the failure mileage was 74,702 and the current mileage was 75,700. li
09/03/201289000
 My car had issues with the fuel pump/fuel line that required them to be replaced. it was leaking gas. strong gas odor. i was told to tow it to a mechanic because driving was not safe...could ignite. there was not a recall at the time, but now there is in four states...just not mine. same issues as the recent recall
09/24/201276000
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that while parked fuel fumes started to emit into the vehicle. the vehicle was taken to the dealer, who diagnose that the fuel pump module needed to be replaced. there was a recall under nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) that may be related to the failure. the manufacturer was made aware of the failure who confirmed that the vehicle was not included in the recall since it was not registered in one of the states affected by the recall. the vehicle was not repaired. the approximate failure mileage was 76,000. pmb
09/24/201276000
 Tl- the contact owns a 2007 pontiac torrent. while parked the contact noticed a fuel smell in the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician stated the fuel pump module would have to be replaced. there was a recall under nhtsa campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) that may be related to the failure. the manufacturer was made aware of the failure and stated the vehicle was not included in the recall because it was not registered in one of the states affected by the recall. the vehicle was not repaired. the approximate failure mileage was 76,000. da
06/15/201260500
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that the vehicle hesitated to start and fuel fumes were emitted into the vehicle. the vehicle was taken to an independent mechanic who diagnose that the lines to the fuel tank had cracked causing a fuel leak. the vehicle was taken to a dealer but they offered no assistance. the vehicle was repaired. the manufacturer was made aware of the failure who did not offer any assistance. the failure and current mileage was 60,500. pmb
06/15/201260500
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that the vehicle was difficult to start and he could smell gas. the vehicle was taken to an independent mechanic for diagnosis and it was found that the lines to the fuel tank had cracked causing the leaking of fuel. the vehicle was taken to a dealer but they offered no assistance. the vehicle was taken to an independent mechanic for repair. the vehicle was repaired. the manufacturer was notified but they offered no assistance. the failure and current mileages were 60,500. dt
07/01/201265000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that the vehicle took longer than usual to start. the contact also stated that he smelled a fuel odor when attempting to start the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the fuel pump was leaking. the vehicle was repaired. the manufacturer offered no assistance. the failure mileage was 65,000. the vin was unavailable. sm.
07/26/2012100000
 Tl* the contact owns a 2007 pontiac torrent. the contact stated that fuel would continuously spill from the fuel tank and onto the ground. the vehicle was taken to an independent mechanic who informed the contact that the fuel line would need to be replaced. the contact planned to take the vehicle to an authorized dealer for the repair. the manufacturer was not notified of the problem. the approximate failure mileage was 100,000.
07/26/2012100000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that fuel would continuously spill from the fuel tank and onto the ground. the vehicle was taken to an independent mechanic who informed the contact that the fuel line would need to be replaced. the contact planned to take the vehicle to an authorized dealer for the repair. the manufacturer was not notified of the problem. the approximate failure mileage was 100,000. kmj
05/21/20121
 My car started stalling when driving, then after that i started smelling heavy gas fumes while driving and when car is parked its smells like gas really strong. *tr
07/26/2012100000
 Tl-the contact owns a 2007 pontiac torrent. the contact stated fuel would continuously sipped from the fuel tank onto the ground. the vehicle was taken to an independent mechanic who informed the fuel line would need to be replaced. the contact planned to take the vehicle to an authorized dealer for the repair. the manufacturer was not notified of the problem. the approximate failure mileage was 100,000. js
05/21/20121
 My car started stalling when driving, then after that i started smelling heavy gas fumes while driving and when car is parked its smells like gas really strong. *tr
05/21/2012
 My car started stalling when driving, then after that i started smelling heavy gas fumes while driving and when car is parked its smells like gas really strong
07/02/2012402501
 A strong odor of gasoline coming from rear of car while running and after turned off. trouble starting car on first turn of the key. took to dealer and there was a crack in the fuel pump and had to be replaced. the dealer said as soon as we took it to be assessed it was either the gas tank or fuel pump and could be very costly to fix. if the dealers are aware of this issue why has there not been a recall for this? isn't this a safety issue? luckily i have the extended warranty because it was over 800 dollars to fix. i have seen numerous complaints about this problem, so why have the parts not been recalled? *tr
07/02/201240250
 A strong odor of gasoline coming from rear of car while running and after turned off. trouble starting car on first turn of the key. took to dealer and there was a crack in the fuel pump and had to be replaced. the dealer said as soon as we took it to be assessed it was either the gas tank or fuel pump and could be very costly to fix. if the dealers are aware of this issue why has there not been a recall for this? isnt this a safety issue? luckily i have the extended warranty because it was over 800 dollars to fix. i have seen numerous complaints about this problem, so why have the parts not been recalled?
06/22/20121
 Could smell gasoline fumes on outside of vehicle after use. after checking online, found out others had a problem with the fuel pump outlet cracking. removed the tank and found the discharge fitting on the fuel pump was cracked. i cannot believe something as serious as this has not been addressed with a recall. when i touch the discharge line the outlet fitting completely broke off. this is an extreme fire hazard. *tr
06/22/2012
 Could smell gasoline fumes on outside of vehicle after use. after checking online, found out others had a problem with the fuel pump outlet cracking. removed the tank and found the discharge fitting on the fuel pump was cracked. i cannot believe something as serious as this has not been addressed with a recall. when i touch the discharge line the outlet fitting completly broke off. this is an extreme fire hazzard.
06/27/201230300
 Tl-the contact owns a 2007 pontiac torrent. the contact stated that when she started the vehicle, there was a very strong fuel odor. the vehicle was taken to the dealer for a diagnosis. the smell was so strong that the dealer advised the driver to exit the vehicle immediately. after inspection, it was discovered that a fuel line across the top of the fuel tank was leaking and needed to be replaced. the vehicle had not been repaired. the failure and current mileages were 30,300. sm.
06/27/201230300
 Tl- the contact owns a 2007 pontiac torrent. the contact stated that when she started the vehicle that there was a very strong gasoline odor. the vehicle was taken to the dealer for diagnosis. the smell was so strong the dealer advised the driver to exit the vehicle immediately. after inspection it was found to be a laking fuel line across the top of the gas tank and the line would need to be replaced at the owners expense. the vehicle had not been repaired. the failure and current mileages were 30,300. dt

Some parts © 2024 Advameg, Inc.
Based on public records. Inadvertent errors are possible.
This web site is not associated with, endorsed by, or sponsored by and has no official or unofficial affiliation with the vehicle's manufacturer.