Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
2
 Consumer states while driving on highway in bad weather, one of the headlight covers flew off, immediately following this the affected headlight bulb exploded from sudden exposure to cold air and rain, sometime that night the other cover fell off in the driveway, the next day consumer also discovered condensation in other front light assemblies such as the side marker, and turn signal lights, consumer states he was told the dealership does not sell headlight covers as a separate part, because the headlight assembly is not designed to come apart, consumer states manufacturer is aware of the problem but does not consider it a safety issue requiring a recall. *jb
EXTERIOR LIGHTING - FOG LIGHTS
02/08/2005102/02/2002
 My transmission has been replaced once and i am already having problems with it again, it's only been a year since it was replaced. both of my front windows are power windows and i have had to replace the little motor for them to go up and down twice and the passenger is not working again. my left front signal light never works, it gets replaced and a day later is not working again. i have problems with my steering wheel, it is very hard to turn right, this was already fixed and i'm having problems again. i need to know if there are or there where any recalls related to my problems. i have read about other people having transmission problems. thank you. *jb
EXTERIOR LIGHTING - HEADLIGHTS
01/13/200892846103/16/2002
 My wife's 1997 pontiac transport mini-van has the plastic headlight lenses, that are now yellow and cloudy, and nighttime visibility is so poor that she doesn't drive at night unless she has to. also my 2000 nissan frontier truck is succumbing to the same problem, but it is not as severe yet. i have tried high-output zenon, bluelight, and ultra white bulbs but the yellowing/cloudy plastic lenses greatly reduces the performance qualities of these bulbs. i cannot see the safety benefits of having plastic headlight lenses that won't shatter like glass in an accident if you cannot see more than 20 feet in front of your vehicle at night. i still believe glass is the best material for headlights, i see cars and trucks from the 70's, 80's, and early 90's that still have great working headlights. *tr
03/20/2006130624110/01/1997
 Dt*: the contact stated the headlight lenses are fogged up and do not illuminate the road properly. the dealership determined the lenses need to be replaced.
06/10/2004311/06/1996
 Driver side headlight missing. the headlight was in place in the a.m. in the afternoon, after arriving at a friends home, i noticed the headlight was missing. *ak this is the third time i have had to replace a headlight at my expense. i am the original owner of this vehicle. it's never been involved in a wreck. i see absolutely no reason why a sealed headlight should fall apart in this manner. the replacement is over 200 dollars. i believe the manufacture should replace this unit at their expense.
10/01/2000206/11/1999
 While driving in rainy weather, the head light len covers fell off due to inferior adhesive causing the bulbs to burn out. manufacturer notified. *tt
08/12/2002110/01/2097
 The lens cap fell off of the front light headlight. they will not replace it. it is a definite defect. i have to pay $200 for a whole new light. they should make a lens cover. pontiac claims that they have not gotten many complaints about this but when i called one salvage yard he told me that he alone gets 10 calls a week on this part!!!*ak
08/24/2002305/01/2099
 Replaced right hand lens and it failed also.*ak
01/20/2002
 Both headlight lenses keep falling off without warning,resulting in loss of headlights.*ak
103/01/1998
 Consumer hit a bump and both lenses fell out of headlights. adhesive that holds lenses dried up. dealer contacted. *ak *yd
12/08/20012
 Headlights covers had fallen one after another within a week apart. consumer tried to find out what had caused this situation, covers could not be put back. please provide more information.*ak
10/01/2001103/07/1997
 Cover for front-left headlight fell off due to moisture build up in the headlight assembly, component was replaced at consumers expense, front/right headlight assembly was starting to show moisture buildup, but has not disconnected to this date. *ak consumer replaced the right front headlamp at the same time as the left, as it has already lost a good amount of the glue, it was loose and had a serious misture buildup causing corrosion inside the light.*slc
2
 Consumer states while driving on highway in bad weather, one of the headlight covers flew off, immediately following this the affected headlight bulb exploded from sudden exposure to cold air and rain, sometime that night the other cover fell off in the driveway, the next day consumer also discovered condensation in other front light assemblies such as the side marker, and turn signal lights, consumer states he was told the dealership does not sell headlight covers as a separate part, because the headlight assembly is not designed to come apart, consumer states manufacturer is aware of the problem but does not consider it a safety issue requiring a recall. *jb
03/01/2001210/26/2000
 While driving passenger's side headlight lens cover blew off, almost causing an accident, smashing against another vehicle's windshield. also, less than a month later, driver's side headlight lens blew off too. consumer could see that the sealer dries up and crumbles off.*ak *jb
03/29/20011
 Headlight covers fell off, moisture caused bulbs to explode. both covers fell off while driving, signal light covers and other light covers are full of moisture.*ak
03/20/20012
 Front headlight lenses fell off in street while cleaning snow off. consumer noticed that lenses were missing. dealership was aware of problem.*ak consumer states that both of the righ and left hand lamp lense covers fell off due to faulty seal, dealer split the cost with the consumer. *slc
03/05/20010
 Headlights had fallen of vehicle on two occasions. first one while driving, and other one when just touched. there was no prior warning of defect.*ak
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES
07/13/2005105/01/2004
 While driving down the road, the headlight cover fell off and shattered on the street. a new one is almost $200!*jb
10/15/2003201/20/1999
 Both, not just one of my headlights casings popped off without warning. i have had to replace them. which i have never had to do with any other car i have owned. *ak
03/15/20031
 While driving at night, the right headlight lens blew off the vehicle. *jb
02/25/2003105/27/2000
 The headlight lens popped off without warning, the mechanic diagnosed the seal around the lens was excessively corroded.*jb *ts
EXTERIOR LIGHTING - TURN SIGNAL
02/08/2005102/02/2002
 My transmission has been replaced once and i am already having problems with it again, it's only been a year since it was replaced. both of my front windows are power windows and i have had to replace the little motor for them to go up and down twice and the passenger is not working again. my left front signal light never works, it gets replaced and a day later is not working again. i have problems with my steering wheel, it is very hard to turn right, this was already fixed and i'm having problems again. i need to know if there are or there where any recalls related to my problems. i have read about other people having transmission problems. thank you. *jb
04/16/20012
 Sliding door would not close automatically. door would not latch. buzzer would sound and door would come open, even while driving. vehicle was taken in twice under recalls. once under recall 01 v 224 000 for sliding door and second time under recall 01 v 067 000. neither recall corrected the problem. *ak. consumer also stated the left turn signal was inoperative, the dealer replaced the turn signal bulb, also there was a rattle noise when vehicle was in idle, dealer replaced the belt tensioner.*jb
2
 Consumer states while driving on highway in bad weather, one of the headlight covers flew off, immediately following this the affected headlight bulb exploded from sudden exposure to cold air and rain, sometime that night the other cover fell off in the driveway, the next day consumer also discovered condensation in other front light assemblies such as the side marker, and turn signal lights, consumer states he was told the dealership does not sell headlight covers as a separate part, because the headlight assembly is not designed to come apart, consumer states manufacturer is aware of the problem but does not consider it a safety issue requiring a recall. *jb