Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||||||||||||
| 01V067000 | GENERAL MOTORS CORP. | from 06/01/1997 to 08/31/1998 | V (Vehicle) | 477011 | 04/18/2001 | ODI | GENERAL MOTORS CORP. | 03/08/2001 | 03/08/2001 | |||||||
| Defect Summary | Vehicle description: minivans equipped with passenger side power sliding doors. the door closes but may not be latched. if this happens, the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. | |||||||||||||||
| Consequence Summary | An unrestrained occupant could fall out of the van and be injured. | |||||||||||||||
| Corrective Summary | Dealers will install a new un-latch actuator assembly to the power sliding door. this recall has been continued under safety recall 01v-264. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 04V597000 | GENERAL MOTORS CORP. | V (Vehicle) | 717302 | 05/31/2005 | ODI | GENERAL MOTORS CORP. | 12/22/2004 | 12/22/2004 | ||||||||
| Defect Summary | On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured. | |||||||||||||||
| Consequence Summary | If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. | |||||||||||||||
| Corrective Summary | Dealers will replace the power sliding door interior handle on the passenger-side. if the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. note: before the vehicle is serviced, gm advises owners to not use the interior door handle to open the door. the driver can open and close the door from switches at the driver's position or by using the remote key fob. the driver should tell passengers to use the switch located in front of the door to open or close it. the driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. the owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. the second phase mailing began on july 18, 2005. the recall began on may 31, 2005. phase 2 began on july 18, 2005. phase 3 (final phase) began on august 24, 2005, to all remaining customers. owners should contact chevrolet at 1-800-630-2438; pontiac at 1-800-620-7668; or oldsmobile at 1-800-630-6537. | |||||||||||||||
| Notes | Gm recall no. 04110.customers can also contact the national highway traffic safety administration | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 11/28/2006 | 118000 | 1 | 07/01/2006 |
| Dt*: the contact stated while attempting to unlock the right sliding door with the manual control or the keyless entry the door would not unlock. the dealer was alerted. | |||
| 06/06/2006 | 100200 | 1 | 06/03/2006 |
| Power sliding door opened while driving. 5-year-old child was in the seat next to the door. this problem had two recalls in 2001. this vehicle's history shows it also had warranty work on this door in 1998. gm refused to pay for any of the cost of the repair, done on 6/12/06, apparently because it just crossed over 100,000 miles. the dealer replaced the actuator, latch, and handle, at a total charge of $284.20. *jb | |||
| 01/16/2006 | 65000 | 20 | |
| Dt*: the contact stated there was a recall # 01v067000 concerning the actuator. the vehicle was repaired three times according to the recall, but the problem still persists. the vehicle is currently awaiting additional inspection and diagnostic testing at the local dealer. *nm | |||
| 09/10/2005 | 123520 | 1 | 12/04/2002 |
| I brought my 1998 pontiac transport minivan in for recall repair arriving at 7:30 am. my vehicle was returned to me around 9 am and i was told that the work was completed. i pressed the automatic door and it didn't release, so i let someone know. my vehicle was swoshed away and i stood there not really knowing what the person said quickly before jumping in and taking off. i simply stepped back out of his way. finally, i went back in the waiting room and about an hour later he came in. he told me that i needed to bring it back during a week day where he would have more time to see what's going on with the door handle/lock. he also informed me that it would cost me $95.00. i don't know what to do at this point except call the phone number on the recall letter. i truly feel that there should not be a charge, because the recall letter clearly states to replace the exisiting handle, lock, etc. so the door can open and close as it should. i asked twice if he needed to see the letter and he said no both times. *jb | |||
| 08/19/2002 | |||
| Rear doors will not unlock, and horn will not work when vehicle was off, causing a passenger to be locked inside of vehicle, and was unable to notify bystanders. dealer notified.*ak | |||
| 10/20/2000 | 4 | ||
| After the recall repairs were completed for the power sliding door, the problem reoccurred. per-pontiac recall, they simply install a new un-latch actuator assembly to the power sliding door. which is only a one time performance. nhtsa#01v067000 the consumers concerns other concern were with the volume button on the radio, the left front window/, and the brakes. *scc | |||
| 10/01/2001 | 3 | 09/01/1998 | |
| On several occasions doors could not be opened from inside or outside. also, a child's finger was stuck in between the doors. dealer has been contacted. *ak door opens while vehicle is running, while traveling 70 mph, doors opened fully and alarm sounded. *jb | |||